Is there any reason to buy ReSound over Beltone?

1 Downvote Report

9 Answers

Img 2221

Christine Pickup, AuD

Doctor of Audiology in Rupert

21 May 2018 - 303 Views

ReSound and Beltone are both made by the same parent company, and the technology is essentially identical.  The main reason to consider ReSound over Beltone is that the software for the Beltone is locked.  This means that you can only have your hearing aids programmed by a Beltone dealership.  The ReSound aids could be programmed by any office that services ReSound aids.  It gives you, as a patient, more flexibility.  

4 Downvote Comment

Your response to this answer


Th 011

Terese Huber, AuD

Doctor of Audiology in Cumming

21 May 2018 - 282 Views

While Beltone is owned by Resound and their outside cases and parts might be interchangeable, the functionality may be different.  Many manufacturers share their 'computer chip with a company they own, but just like fruit, not all apples will taste the same (Granny Smith versus Red Delicious or McIntosh).  Even some of the language they use in their advertising may be the same.  As was mentioned by others, your provider is the most important consideration.  You will want to work with a provider who has knowledge, education and experience and with whom you can develop a good working relationship.  Don't focus on the widget.  Know that there is considerable difference in technology levels and last year's product versus the most recent.  Ask important questions about the service, what is included and what you will have to pay for in the future.  Learn about the warranties, and most important, learn about the provider.  Hearing well is a journey that can be travelled with bare feet, tennis shoes, or in a car with friends and family by your side.  Enjoy life and all the sounds around you!

2 Downvote Comment

Your response to this answer


Headshot 1

Marcey Hartman-Jumper, AAS

AAS-BCHIS in Republic

21 May 2018 - 286 Views

Every Reason.

I go to senior residential living centers. A lot of them have bought into a locked hearing aid from Beltone, Miracle ear, Sams Club, Costco, NuEar, or Audibel, and there is nothing I can do but clean the hearing aid and have them ask their families to find them a local chain of the brands above to make fine tuning adjustments. It's not a situation I like to see them in. 

I do not recommend locked hearing aids of any sort over a provider who can give great service with your unlocked hearing aid. It would be the same as buying a car and only being able to go to one dealership for continued care and service no matter how they treat you. You may have a few reasons to want to go somewhere else. You may want to test drive a completely different brand. Find you a local provider that will give you quality with an unlocked hearing aid no matter what brand your're buying. After all, the provider is what matters.

2 Downvote Comment

Your response to this answer


20171025 dsc 1304link

Julie Link, AuD

Doctor of Audiology in Centennial

21 May 2018 - 294 Views

Resound makes Beltone hearing aids so are the same? Well, not exactly. Hearing aids can be locked and unlocked. Resound hearing aids are unlocked and Beltone are locked. What happens if your favorite hearing aid provider leaves the practice you are going to or the practice you are going to closes? If you have a Resound hearing aid you can follow your provider to their next practice or if the office closed you can see pretty much any audiologist to help you with your devices. If you have Beltone hearing aids, you must see a Beltone provider which may mean giving up your favorite provider or having to travel a long distance to the nearest Beltone provider. The most important thing is that you are making an informed choice. As long as you know the device is locked, then you can decide how important that is or is not to you. Hope that helps!

2 Downvote Comment

Your response to this answer


Image

Sheri Gostomelsky, AuD

Doctor of Audiology in Deerfield

21 May 2018 - 287 Views

Both brands are under the same umbrella and owned by the same company. Technology wise, you will have a good product.  Yes, Resound branded devices can be programmed by any practitioner who fits the brand while Beltone products limit you to a Beltone dispensing office for adjustments.  What will make the difference is the dispenser who takes care of you.    Better hearing a journey and a long term relationship. Make sure that you are in good hands and comfortable with where you choose to  go.

1 Downvote Comment

Your response to this answer


Open uri20170810 9019 1ksztvn?1502379783

Julie Norin, AuD

Doctor of Audiology in Baltimore

21 May 2018 - 294 Views

Another aspect to consider is that many Beltone dealerships are attended by hearing aid dispensers and not audiologists - and there are many differences between the two with regard to not only training, but what each is allowed to do in terms of testing and diagnostics - while knowledge-base will vary by the individual, it's a good idea to make sure you are working with someone who can provide you with the most comprehensive care available. Also, There are occasions when products from one particular manufacturer might not work for an individual but another might - and if you are being seen by an audiologist who works with Resound, it's likely they work with other manufacturers too - so if you do not do well with Resound products, you may have more success with products from another manufacturer. You would not have this option if you go to Beltone.

Good luck!

2 Downvote (1) Comments (2)
Respond to this answer

Your response to this answer

Reader responses

Member Michael Schmit - about 1 month ago
Mike's picture

Actually Hearing Instrument Specialists concentrate on only fitting of hearing aids and are as qualified if not more so than an audiologist that specializes in disorders of the ear, balanace disorders and ear functionality.

There are many good audiologist that work for Beltone as well as specialists. The correct point here is you are limited to only Resound products at Beltone and they lock the software.

I highly recommend you find a dispenser (hearing aid specialist or audiologist) that you are comfortable with as Hearing aids need service. Locked software is something the legislature has been looking at ending.

report hide

Your Response

Valued Member Julie Norin - about 1 month ago
Open uri20170810 9019 1ksztvn?1502379783

Of course, knowledge-base will vary by the individual.

report hide

Your Response


Professional pic

Nikki Degeorge Weaver, AuD

Doctor of Audiology in Newnan

21 May 2018 - 299 Views

ABSOLUTELY!!!

When you buy a Beltone hearing aid, the hearing aid software is locked so no other Audiologist/Hearing professional can adjust the settings. This becomes a real problem if you move away from Beltone, if Beltone moves, or if you are just not happy with the provider or service there.  I have had several patients from our local Beltone come to me with their hearing aids because they weren't hearing well and weren't happy with the changing providers at Beltone.  I called Resound/Beltone to explain the situation and to ask them to "please unlock" the software, however they would not do it.  

If you buy resound, you can go to any clinic or provider at any time to have your hearing aids reprogrammed or serviced. 

1 Downvote Comment

Your response to this answer


My picture

Randy Holyfield, ACA, BC-HIS

Audioprosthologist in Longmont

22 May 2018 - 206 Views

What no one shared or failed to mention is that unlimited Lifetime care is included with all Beltone hearing instruments.  No matter where you bought them and when you bought them. 

You receive lifetime free follow-up care, service, programming, hearing testing from any of 1500 Beltone owners from across the country and in 33 countries outside of the US.  With Resound and any other generic brand, you will pay for service at any independent office you visit because Resound does not participate in a network service program. 

Dispenser/audiologist training at Beltone is significant and ongoing.  I seldom receive invitations from Resound for product upgrade training where I receive those opportunities from Beltone monthly.  

0 Downvote Comment

Your response to this answer


Headshot

Pamela Nelson, AuD

Doctor of Audiology in St. Joseph

21 May 2018 - 300 Views

Resound hearing aids are typically sold by a local audiologist and typically pricing should be cheaper than purchasing from a Beltone dealership (if you compare the same hearing aid).  Also, you will be able to be seen by anyone when you purchase a Resound hearing aid.  Beltone hearing aids can only be programmed by a Beltone center.  

0 Downvote Comment

Your response to this answer

Feedback about this question

Avatar unknown

This Website Does Not Provide Medical Advice. All material on this Website is provided for informational purposes only. Inclusion of information on this site does not imply any medical advice, recommendation or warranty. Answers provided should not be considered a substitute for the advice of health professionals who are familiar with your specific medical history. Experts who provide advice via "Expert Answers" assume no liability for the accuracy or completeness of, nor any liability to update, the information provided. Expert answers and comments may be removed at any time, at the discretion of the moderators, without notice.