The company has ceased operations. A brief statement can be found on this Soundhawk's support homepage.
I too cannot provide much information about the company, but I would recommend scheduling an appointment with an audiologist who is credentialed and trustworthy, to see what product would be most appropriate and provide the most listening benefit to you where you need it.
I cannot speak about the company itself, but I do know that some audiology offices, like mine, stock and recommend the SoundHawk for patients and/or over-the-counter sales. Perhaps you can start by calling a few of your local audiologists.
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