Expert Answers from Hearing Healthcare Providers

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Are there any differences between normal Phonak hearing aids and the Phonak hearing aids sold at Costco, in terms of quality and performance?

Asieh hariran

Asieh Haririan, BSc

Hearing Healthcare Provider in North Vancouver

20 May 2016 - 24584 Views

Audeo uses a newer chip built and introduced to the market at the beginning of 2015, whereas Brio uses an older chip built in 2012. A few benefits of the newer chip in Audeo 90 are: Automatic Auto sense, comfort in car, comfort in echo, and good quality of music.

Is Costco's ReSound Cala a 'made-for-iPhone' aid?

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Abram Bailey, AuD

Doctor of Audiology, Hearing Tracker Founder

25 October 2016 - 1684 Views

If you look at Apple's official made-for-iPhone (MFi) compatible device list you will see that the ReSound Cala is not listed. The only Kirkland Signature device listed as MFi is the KS 6.0. Having said that, I'm not entirely sure whether Apple's guide is updated. If you take a look at ReSound's Cala guide, you will find the following: "You can personalize your listening experience with the ReSound Smart™ app, and connect with your world thanks to direct streaming from your iPhone®." I speculated before that the ReSound Cala is similar to the Resound... Read more

Is Costco a good place to buy hearing aids?

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Clifford Olson, AuD

Audiologist in Anthem

12 March 2018 - 760 Views

It depends.  If you can find a Costco with a good provider and you don't mind hearing aids that are mildly de-featured then Costco may be a good option.  If you can't find Costco with a good provider or you want hearing aids that are not de-featured at all then Costco may not be a good option for you.  You also have to consider cost.  Costco hearing aids are significantly cheaper than hearing aids purchased in a typical audiology clinic.  Just make sure they use best practices like Real Ear Measurement when you go for your fitting.

Are there any differences between the Resound hearing aids sold at Costco and other Resound hearing aids?

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Daniel Caleb Dowell

Hearing Healthcare Provider in New Braunfels

15 October 2016 - 11274 Views

Based on a visual comparison, the ReSound Cala is the same as ReSound LiNX2. Unfortunately, ReSound doesn't allow independent providers access to the technical specifications of their Costco line of hearing aids. In fact, Costco purchased hearing aids are software "locked" and can only be adjusted at Costco hearing aid locations. Typically, Costco hearing aids are a hyrbid level of technology (between low-to-mid or mid-to-high) and at least one generatation behind the latest technology. I am not sure if this is currently the case with ReSound. 

Is it true that some hearing aids are locked? I am considering purchasing hearing aids at Costco, but want to be sure I can have them adjusted elsewhere (in case I move, etc).

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Duane Smelser

Hearing Healthcare Provider in Portland

28 August 2016 - 3919 Views

Yes.  At Costco, the brand that is has proprietary software is Kirkland, which is made by Resound. Other proprietary brands available elsewhere are Miracle Ear (made by Siemens), Audibel (made by Starkey), Oticon aids purchased from Avada (corporate owned stores).  There are probably more but these are the ones I'm most familiar with.  It's important to know that purchasing one of these proprietary brands locks you in to having to get all follow up programming and service from that company.  After working for two of these in the past, when I decided... Read more

What is the average cost of a premium hearing aid? Should I purchase from Costco or an independent doctor?

Hearing aids london

Matthew Pearson

Hearing Aid Audiologist in London

12 October 2017 - 951 Views

If we are to define the Premium as each manufacturer's top of the range device then in England the answer would be as little as £2500 a pair to as much as £5995.Often the difference between success & failure is linked to the time spent with a patient & the expertise of the practitioner they deal with.If you deal with a "Big Box" retailer often appointment times are shorter & your care isn't always provided by the same individual, or as they can have a higher turn over of staff you may find that you don't get to deal with them for the... Read more

Does the Kirkland Signature 7 connect directly to Bluetooth (TV) or does it need the Smart Connect accessory?