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I currently wear Phonak Audeo Q aids and need to purchase a new cell phone. Current phone (4s) has EasyCall attachment; inconsistent connection with EZCall. Audeo Q does not work well at all with the iPhones I've tried (6, 6s). Suggestions?

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Matthew Pearson

Hearing Aid Audiologist in London

09 March 2017 - 390 Views

I have just spoken with Phonak about this very issue. A patient's Android connection to her ComPilot is rock solid but her iPhone tends to disconnect regularly.Apparently there isn't a great answer iPhones do disconnect from time to time.A ComPilot (a neck worn remote/streaming device) with an Android Phone may be a better solution (with an MC1 lapel mic if you want to hide the ComPilot away). That way you can be hands free for calls, adjust the level/change programs, stream music & even attach a remote mic to help with hearing people at a... Read more

Which cell phone platform - iPhone or Android - offers the best benefits when used with the Oticon Opn?

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Alexandra Tarvin, AuD

Doctor of Audiology in Easley

26 April 2018 - 147 Views

The iPhone connects directly to the Oticon Opn platform for phone calls and music and has streaming to both ears. For phone calls, you still have to use the mouth piece of your phone for the person on the other end to hear you. With Android, you can use the app but you cannot audio stream directly from your phone to the devices. You can be completely hands free with either Android or iPhone with the addition of the ConnectClip that you attach to your shirt or collar. 

Are there any hearing aids that allow you to take calls from an Apple Watch directly through the Apple Watch's cellular network connection?

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Monica Barnes, AuD

Hearing Healthcare Provider in Temple Terrace

09 April 2018 - 184 Views

Starkey hearing aids (Halo hearing aids) allow for this. It is actually pretty neat all that you can be connected to with these small devices that not only help you hear better but connect you to more in your world/environment.