Expert Answers from Hearing Healthcare Providers

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Are some telecoils better than others? The telecoil mode on my new Starkey Muse hearing aids isn't working as well as my previous hearing aids.

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Juliëtte Sterkens, AuD

Audiologist in Oshkosh

03 January 2018 - 659 Views

To benefit from a telecoil in a hearing loop it needs to be a vertically oriented as worn on the ear – something that can be handled for use on the phone by modifying the position of handset - and the telecoil has to have a frequency response that closely matches the microphone sensitivity at equal input levels for the speech frequencies (60 dB SPL vs. 31.6 mA/m inputs) – something called transparency. In other words: When you switch from mic to T setting the hearing aid should sound the same (meaning have the same frequency response) and be equally... Read more

Is Starkey going to go out of business? My doctor recommended Starkey aids to me, but I'm worried after reading about the fraud lawsuit.

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Lee Oreskovich

Hearing Healthcare Provider in Omaha

23 November 2016 - 1032 Views

The fraud case is brought by Starkey against former employees of the company who are charged with stealing $20 Million from the company. After recent trips to Starkey as well as other manufacturers it does not appear that Starkey is in any trouble financially. Their products have been consistently on par with other major manufacturers investing heavily in R&D. We can appreciate an aware consumer looking for good information.

How long do the batteries last in the Halo 2 hearing aids?

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Dan Schwartz

Hearing Aid and Assistive Device Engineer and Dispenser

27 August 2016 - 1142 Views

It varies widely, based on how much streaming is done; and whether mercury-free or older, better non-mercury-free #13 cells (~240 mAh) are used.Typically the Halo draws about 2.2 — 2.5mA in use, and about 5 — 5.5 mAh when streaming

Are all Starkey, Audibel, and NuEar hearing aids made in Mexico?


Margaret ("Peggy") Tomko, AuD

Audiologist in Newport News

20 September 2017 - 449 Views

Starkey is an American-owned and operated company. Please see this link for more information about this topic, as well as their other brands.

What is the difference between the Starkey Muse 312 and the 312t?


Margaret ("Peggy") Tomko, AuD

Audiologist in Newport News

20 September 2017 - 271 Views

The t typically stands for "telecoil" or "t-coil" for short. To learn more about the telecoil, please read Dr. Sterkens's response to this question. The question is about a different product, but the function of a telecoil is the same across brands. Telecoils can be useful for public hearing loops as Dr. Sterkens describes, as well as landline phones.

How do I pair the Starkey Halo 2 i2400 with the iPhone 7? I am having trouble.

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Julie Norin, AuD

Doctor of Audiology in Baltimore

10 March 2017 - 1062 Views

Starkey instructions are as follows: Pairing should be done after the hearing aids have been programmed in the Inspire Software.Pairing Halo to an Apple Device1. Navigate to the Settings icon on the Apple device2. Select General > Accessibility > Hearing Aids3. If Bluetooth is turned Off on this screen, turn it On4. Open and close the battery door on the hearing aids Note: A fresh battery is needed in each hearing aid5. Tap on the Hearing Aid Name to connect the hearing aids to the Apple device6. Select Pair for each request, if pairing a... Read more

Are Starkey any hearing aids any good, and are they considered on the cutting edge? I notice they don't have remote tuning and isn't Halo an older model?

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David Richardson, AuD

Audiologist in Statesville

09 April 2018 - 261 Views

It is my professional opinion that Starkey consistently produces high quality and innovative hearing instrument technologies. As far as the Halo model hearing device, they now are on the 3rd generation of the technology. The latest model is referred to as the Halo iQ (there was a Halo2 before this model). I do not have personal experience fitting this particular model. Per Starkey:“ With constant innovation and continuous technological advancements in our world, more patients demand connected and convenient devices that improve their hearing, overall... Read more