Expert Answers from Hearing Healthcare Providers

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Are some telecoils better than others? The telecoil mode on my new Starkey Muse hearing aids isn't working as well as my previous hearing aids.

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Juliëtte Sterkens, AuD
To benefit from a telecoil in a hearing loop it needs to be a vertically oriented as worn on the ear – something that can be handled for use on the phone by modifying the position of handset - and the telecoil has to have a frequency response that closely matches the microphone sensitivity at equal input levels for the speech frequencies (60 dB SPL vs.... Read more

How long do the batteries last in the Halo 2 hearing aids?

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Christopher S. Frink, MS
My experience with the battery life for Halo2 hearing aids is that they last about 7-10 days, based on full-time use (12+hours per day).  This can be affected by the amount of streaming use (i.e. cell phone, other app).  If you are a heavy cell phone user or watch movies on your iPad, the drain could be even higher.

Is Starkey going to go out of business? My doctor recommended Starkey aids to me, but I'm worried after reading about the fraud lawsuit.

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Lee Oreskovich
The fraud case is brought by Starkey against former employees of the company who are charged with stealing $20 Million from the company. After recent trips to Starkey as well as other manufacturers it does not appear that Starkey is in any trouble financially. Their products have been consistently on par with other major manufacturers investing heavily... Read more

Are all Starkey, Audibel, and NuEar hearing aids made in Mexico?

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Margaret ("Peggy") Tomko, AuD
Starkey is an American-owned and operated company. Please see this link for more information about this topic, as well as their other brands.

How do I pair the Starkey Halo 2 i2400 with the iPhone 7? I am having trouble.

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Julie Norin, AuD
Starkey instructions are as follows: Pairing should be done after the hearing aids have been programmed in the Inspire Software.Pairing Halo to an Apple Device1. Navigate to the Settings icon on the Apple device2. Select General > Accessibility > Hearing Aids3. If Bluetooth is turned Off on this screen, turn it On4. Open and close the battery door... Read more