|Advanced Bionics Naída CI Q70 Processor
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Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email firstname.lastname@example.org.
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I actually have the Naida CI Q90
It went back for repair 5 times in the first 3 years. Now that it is out of warranty…. I am afraid.
Additionally, AB has now recalled the implanted component, the HiRes Ultra, almost 2 years after the Medical School Hannover in Germany informed them of the higher tendency for the implant to fail. It appears clinics, such as Boston Children’s Hospital, have taken matters into their own hands and published their findings. HMS as well. AB is still not forthcoming with appropriate in vivo testing to find defective implants. Yes, the clinics have made them aware of this.
Oh, and all the bad reviews about AB customer service…. The comments are just being honest or …. Even kind. AB customer service can only be described with words that should not be posted publically.
I have been using bilateral cochlear processors for past 26 years. Had harmonies replace my first set of processors and was pleased with sounds. After many years , I received a letter from AB stating they were considered obsolete and would no longer service or sell accessories for them. I had to purchase Naida CI 70. I have never had any good results, seems nobody can map them to help me. I have reverted to using my harmonies most of the time , using the Haidas only due to knowing that I need to use them. Every time I use them I get frustrated and so do members of family, believing I am not using any processors at all ! I have tried to address the problem to audiologist but they too get frustrated. So , now I am 73, and not sure where to address my problem. I am not happy with this product. Batteries do not last as long as stated either. Norma Amaya-Chavez
replaced twice while under warranty. Problems with corrosion which caused poor connection in both the battery and cable to connect headpiece.
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