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Eargo Plus Direct To Consumer Hearing Aid

Product Info, Reviews, Prices, Videos, and More

77% score based on 1 review

About the Eargo Plus

In Eargo Plus, Eargo has retained Eargo’s original, small design - modeled after the size of a conventional invisible-in-canal (IIC). The company promotes the hearing aid as extremely comfortable using its patented Flexi Fibers. The Flexi Fibers help cushion the hearing aid within the ear canal while using an “open fit” design which allows low frequency sounds to enter the ear unoccluded. The Flexi Fibers are removable and can be changed when ear wax plugs the opening. There is also a secondary ear wax filter beyond the Flexi Fibers which acts as an additional barrier to keep ear wax from plugging the receiver. 

Eargo Plus is designed for people with mild-to-moderate high frequency hearing loss, and has four preset sound profiles. Eargo Plus is currently the only rechargeable IIC type of device on the market. Eargo has designed their own charger - the hearing devices snap securely inside. Once charged, Eargo Plus will operate for about 16 hours per day. 

Upon receiving the hearing devices, the Eargo Plus client will receive a phone consultation from this professional explaining everything about their devices, including daily operation through maintenance and including setting realistic expectations. Eargo Plus purchasers is partnered with a licensed hearing professional during the 45-day trial period   

Upgrades Eargo Plus vs the original Eargo:

  • Enhanced gain and frequency response characteristics to fit a wider range of hearing loss
  • Two layers of ear wax protection with removable Flexi Fibers and a removable HF4 filter
  • Numerous design modifications for increased product reliability
  • Extensive consumer support video library for greater user acceptance
  • Expanded Customer Operations center to provide immediate and personalized support
  • Each client receives a designated Personal Hearing Professional to guide them through the 45-day trial period and beyond  
  • Eargo Plus is now available for purchase in all 50 states 

UPDATE 11/16/2017 - We reached out to Eargo for clarification on some of the upgrades to Eargo Plus:

  • What changes were made to gain and frequency response? We increased the gain specifically in the low to middle frequency region to help people mild low to mid frequency hearing loss. This not only allows Eargo to fit more people but helps current hearing aid users adapt to using our hearing devices. 
  • How does the current wax protection system differ from the previous generation? The previous generation of Eargo only had Flexi Fibers that were glued on and could not be changed. By adding the dual layer of removable wax protection, the instances of Eargo Plus being affected by ear wax issues is minimal.
  • Anything specific you can say about design differences? Basically, the Eargo design was evaluated from every possible angle, and improvements were made with the rechargeable battery, the charger itself, the hearing aid jacket, the microphone, etc. The end result has been thousands of hearing aids and clients helped in 2017 with significantly increased reliability and very few RMAs. 

Eargo Plus Model Details

Eargo Plus

Direct To Consumer Hearing Aid

Eargo Plus

1 review

Release Date: 01 March 2017

The Eargo Plus has a dedicated volume control and rechargeable batteries.

  • Telecoil:
  • Push Button:
  • IP Rating:

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Eargo Plus Physical Specifications

Eargo Plus
Eargo Plus
Rating
77%

1 review

Rechargeable Batteries Battery Type
Lithium-ion
Volume Control
Downloads
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Eargo Plus Technology Details

Eargo Plus
Price $
Rating
77%

1 review

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Eargo Plus Accessories

Eargo Charger

Eargo Charger

Functions

  • Battery Charger

Compatible Aids

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Eargo Plus Videos

Eargo Plus Hearing Aid Review - 7 Pros and Cons
Eargo Plus Video

Eargo Plus Hearing Aid Review - 7 Pros and Cons

13 December 2017

Dr. Clifford Olson from Applied Hearing Solutions in Anthem Arizona, discusses the Pros and Cons of Eargo Plus Hearing Aids in this Pro Review.

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Eargo Plus Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome. Hearing aids are manufactured with varying levels of quality; some hearing aids are extremely durable, while others suffer frequent breakage. Battery life also varies between models, and manufacturer predictions of battery life are often optimistic. By collecting feedback from consumers, we can get a better idea of real world product durability and battery life... Continue reading

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question.
Note: Original answers provided in star rating format.

Benefit in Quiet
Benefit in Noise
Benefit on the Phone
Clear and Natural
Music Improvement
Physical Comfort
Reliability
Feedback
Hearing Improvement
Value
Member
Member 27 September 2018

Eargo is the solution for me at this point in my hearing loss. I've had them for a couple months now and am very pleased with them. I have been tested by hearing professionals at a medical clinic and was told that one ear was profound loss while the other was moderate loss. I had tried (in-store demo) traditional "over the ear" hearing aids from Miracle Ear, and whereas the hearing assistance provided was significant, the cost of the devices was prohibitive for me. Eargo's pricing was well within my purchase range, and I was able to use my flex-spending account provided by my employer. Plus, although I am old by some standards, (53), I really don't feel old enough to have a hearing aid device that everyone can see. Nothing wrong with it, but I just don't want that. After the 45 day trial period of my Eargos, I am well pleased with the level of hearing assistance they give me. I had great trouble understanding voices, especially in a crowded environment. For the first time in a very long time, I am able to clearly hear and understand the conversation at my table in a noisy restaurant. One of my employees is very soft-spoken and I routinely had to ask her to repeat herself. Not anymore with my Eargos. As far as comfort, these devices are very comfortable. I did have some trouble at first with one of them hurting after a few hours of wearing them, but after talking with my Eargo consultant, he advised me how to trim the flex-fibers to achieve a comfortable fit. Now, don't get me wrong, I do still know, most of the time, that they are in my ears, but just a few minutes ago I reached to scratch my ear and had forgotten that the device was in there until I felt it! LOL! The only problem I've experienced so far is that when I eat anything, they tend to want to back out of my ear canal slightly. Not a deal-breaker, but can be somewhat annoying having to push them back in several times when eating. Battery life is great, especially considering that they are rechargeable with the included charger case. I answered that the batteries last for 1 day in the review below, but there's no option to select rechargeable, so that was the most accurate option. So far, I haven't had a notification that the batteries were low and I've worn them some days for close to 16-18 hours. Overall, I would say that Eargo is a great introduction into the world of hearing assistance devices, especially for those that don't really want to wear hearing aids. I feel sure that at some point, I will have to upgrade to a more powerful device, but for now and the foreseeable future, Eargo will suit my needs just fine! Doug

Social at Eargo
Social at Eargo 27 September 2018

Thank you for sharing your excellent Eargo Experience. Happy hearing!

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Discussion

Use the form below to leave a quick comment about the Eargo Plus. Alternatively, consider providing more thorough feedback using our hearing aid review system. If you review your hearing aids using our review system, we'll send you a $5 promotional credit for use in our hearing aid battery shop as a special thank you. Review your hearing aids now.

Member
Member 21 November 2017
I have had 10 unit on warranty and my contact is Denny Austin! Great Customer Employee!!!! I have a lot of feedback if you want to call me! Product is a good Idea but has some quality issues. Wax and costs to maintain! I.E care kit ! That’s why I bought a rechargeable! Also The first set had a charging base which is another reason I bought! I have the 2nd Generation but what about Charging, Can I use my original? Sincerely Brian Obbink
Social at Eargo
Social at Eargo 11 July 2018 Replied to Member
Hi Brian, Thank you for your notes, I'll send a message to Denny that you'd like to connect! Our team worked to simplify the charging process, which is why our modern hearing aids now charge like smartphones - with a USB cord and plug that, well, plugs directly into your wall. We're all ears at 1-800-375-8058 if you have other ideas! Ch(ears)!
User
User 11 December 2017
Does Green Shield Canada take most of the cost.
Social at Eargo
Social at Eargo 11 July 2018 Replied to User
We do not currently handle any insurance reimbursements as it helps help keep costs down for our clients. If your provider covers hearing aids, our audiologists will complete a superbill for you). Our personal hearing guides are all ears at 1-800-375-8058 for any questions.
Member
Member 29 December 2017
I'm an audio engineer and I sent for a dummy sample in order to evaluate the size and discreteness of the unit. Instead I got an e-mail [copy available] from someone from the company offering me the discount currently available. I wrote back and explained what I was looking for and he decided to end the conversation. Believe me, in my business the $175 discount - I think it was - wasn't going to be the deciding factor, so I wrote back explaining that I had at least expected a spec sheet - frequency response, etc. I never heard back. Al
Social at Eargo
Social at Eargo 11 July 2018 Replied to Member
Hi Al, I'm sorry to hear about your Eargo experience. If you're interested, could you please contact us at social@eargo.com and we'll ensure your sample kit is delivered to you? Thank you.
Member
Member 06 February 2018
Nice Video Dr. Olsen. Very objective set of pros and cons. I am 73 and mainly have high frequency issues. My insurance covers the hearing test so I will do that first before I decide. Do you have a review of Opticon?
Abram Bailey
Abram Bailey 06 February 2018 Replied to Member
We have a couple of Cliff's videos loaded into our Oticon Opn product pages. Please use the search bar in and search for Oticon Opn to get to those videos.
Member
Member 29 July 2018
Alguna fundacion que patrocine la adquisicion del eargo plus, para una joven universitaria con hipo acusia severa, como una obra de caridad. Mi correo: esmed6903@gmail.com Marvin Zeledon Solis. Papa Estoy temporalmente en Atlanta Georgia. Dios los bendiga Toda obra realizada, se nos regresa en mas bendiciones.
Social at Eargo
Social at Eargo 30 July 2018 Replied to Member
¿Podría enviarnos un correo electrónico con información sobre su fundación a social@eargo.com?
Member
Member 17 September 2018
I have had mine for almost 45 days.  I like the instruments but i have found the charging to be fairly unreliable.  One morning, one of them was not charged at all.  Another time, neither held a charge.  Just this morning, the lights on the cradle indicated "full charge" at around 8:00 am.  At around 2:00 pm, I received the message "low battery" on one side.  I do not have much confidence in the recharge.  Yes, I do wipe to gold contacts every night before putting the instrument into the cardle.  A very satisfactory product otherwise.  I have wiped the contacts with rubbing alcohol but not every night.
Social at Eargo
Social at Eargo 20 September 2018 Replied to Member

Thank you for your comment. This reads to us like your charger contacts may need to be cleaned with an alcohol wipe. Please call our Client Care team at 1-800-481-1302 for directions, we're happy to help.

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