The Lexie Lumen is a premium, medical-grade hearing aid that offers American consumers an affordable, accessible alternative to hearing care. Without compromising on quality or sought-after features, and by leveraging smart technology, customers are able to subscribe for a 24 month period to the Lexie Lumen hearing aid for only $49 per month. Alternatively, customers can purchase a pair of Lexie Lumen hearing aids once-off, for only $799.
Customers can purchase the hearing aid directly from the Lexie Hearing website, or through the Call Center. Once they have made their selection and made a purchase, the Lexie Lumen is delivered directly to them between 4 and 6 days. Everything that the customer requires to get started on their journey to hearing health is included in one small box. It contains a pair of hearing aids, a soft-touch carry case, slim tubes, various sized domes, a cleaning brush and wire, and enough batteries to last approximately 6 weeks.
Customers can also choose between 6 hearing environments. The first is for everyday use and is ideally suited to one-on-one conversations, meetings, watching television, and listening to the radio. The noisy indoor hearing environment is suitable for public spaces and conversations that involve many people at once. There is a music hearing environment that can be used to listen to music in theaters, music halls, or at home. For outdoor activities such as taking walks, running, or open-air events there is an outdoor hearing environment.
The Lexie Lumen has telecoil functionality for use with telephones and in churches, theaters, or buildings with an induction loop system. Speech is sent directly to the hearing aid. The companion microphone hearing environment is to be used with a companion microphone and is available as an additional accessory and incurs an additional cost. The purpose of the companion microphone is that it can be directed towards the sound source.
The Lexie Lumen hearing aid is very small (as small as a paperclip in fact) making it almost impossible to see and its light weight makes it very comfortable for wearers. It is available in a variety of colors: light gray, bronze, metallic black, silver, and beige. Each box contains different sized domes for maximum comfort and to fit the unique shape of each customer’s ear.
Lexie Hearing is committed to helping customers transition successfully to wearing hearing aids. We recognize that this is a transitional process and it can take time for wearers to become fully acquainted with the functionality of their hearing aids and to feel comfortable wearing them as part of everyday life. That’s why we have developed a program that gives customers the support and resources they will need from the very first day. There are three components that set Lexie Hearing apart:
Firstly, the Lexie App was developed with functionality and ease-of-use in mind. We want every customer to feel that it is possible to use the App with ease so that it can become a trusted resource. Once paired with their smartphone, customers can change their volume settings and select their hearing settings.
Another feature that puts customers in control of their hearing experience is the ability to video or voice call hearing experts for real-time, remote assistance. They can do so 5 days a week from 9 am - 10 pm EST. The Lexie hearing experts are qualified to provide assistance with regards to the hearing aids, they can make remote adjustments, and they can answer questions relating to hearing loss.
Finally, and arguably the most beneficial component to Lexie Hearing customers is the Lexie Rewards program. It is a truly unique rewards program that was developed to guide and support customers from the first day of wearing their hearing aids. They can earn points when they reach their wearing goals or activity goals, these points can earn customers up to 15% discount on their monthly subscription, or they can redeem their points when they make purchases through the Lexie App.
Customers have two purchase options:
- Source: Lexie Hearing