Lexie Lumen Hearing Aid
Reviews, Prices, and Sound Samples
4.0 stars from 10 reviews
Available at$799.00 New Purchase
About the Lexie Lumen
The Lexie Lumen is a premium, medical-grade hearing aid that offers American consumers an affordable, accessible alternative to hearing care. Without compromising on quality or sought-after features, and by leveraging smart technology, customers are able to subscribe for a 24 month period to the Lexie Lumen hearing aid for only $49 per month. Alternatively, customers can purchase a pair of Lexie Lumen hearing aids once-off, for only $799.
Customers can purchase the hearing aid directly from the Lexie Hearing website, or through the Call Center. Once they have made their selection and made a purchase, the Lexie Lumen is delivered directly to them between 4 and 6 days. Everything that the customer requires to get started on their journey to hearing health is included in one small box. It contains a pair of hearing aids, a soft-touch carry case, slim tubes, various sized domes, a cleaning brush and wire, and enough batteries to last approximately 6 weeks.
- Dual microphones to amplify the sounds that the wearer wants to hear and to cancel out sounds that they don’t want to hear. Directional Hearing focuses on sounds coming from the front instead of sounds that come from the sides or back. It provides more listening comfort by allowing a person to hear what’s in front of them. Digital Noise Management determines if sounds are more speech-like or more noise-like. The Lexie Lumen makes adjustments to how much amplification is required to improve hearing in noisy environments by reducing sounds identified as noise-like.
- Telecoil functionality that sends speech to the hearing aids through an induction loop system when speaking on the phone or when in public spaces.
- Easy to replace batteries.
- The best adaptive noise reduction in its class.
- Crisp phone calls.
- Autofit, which is a smart fit algorithm to customize devices according to the wearers hearing profile.
- Crystal clear sounds delivered through dual-drivers to immerse the wearer in a world of sound.
- Nano coating technology that matches active lifestyles and extends the lifespan of the devices.
Customers can also choose between 6 hearing environments. The first is for everyday use and is ideally suited to one-on-one conversations, meetings, watching television, and listening to the radio. The noisy indoor hearing environment is suitable for public spaces and conversations that involve many people at once. There is a music hearing environment that can be used to listen to music in theaters, music halls, or at home. For outdoor activities such as taking walks, running, or open-air events there is an outdoor hearing environment.
The Lexie Lumen has telecoil functionality for use with telephones and in churches, theaters, or buildings with an induction loop system. Speech is sent directly to the hearing aid. The companion microphone hearing environment is to be used with a companion microphone and is available as an additional accessory and incurs an additional cost. The purpose of the companion microphone is that it can be directed towards the sound source.
Lexie Lumen components
- 6 programs to adjust for the degree of hearing loss and the environment.
- A volume button that gives the wearer full control of the hearing aid.
- 36+ hours of battery life.
- The hearing aid is lightweight and fits discreetly behind the ear.
- ComfortTip for all-day comfort.
- Nearly invisible, clear, thin tube.
How does it look
The Lexie Lumen hearing aid is very small (as small as a paperclip in fact) making it almost impossible to see and its light weight makes it very comfortable for wearers. It is available in a variety of colors: light gray, bronze, metallic black, silver, and beige. Each box contains different sized domes for maximum comfort and to fit the unique shape of each customer’s ear.
How is it so affordable?
- No middleman: we’ve taken out the middleman and put customers in control of their own listening experience. They get all the benefits, without the high associated costs.
- Smart tech: We managed to create an affordable hearing care program, by leveraging smart technology and a streamlined business model.
- Remote care: exceptional quality and an outstanding customer experience are the cornerstones of the Lexie brand. We use technological developments to ensure that we meet and exceed service and quality standards, at a drastically reduced price.
This is so much more than just a hearing aid
Lexie Hearing is committed to helping customers transition successfully to wearing hearing aids. We recognize that this is a transitional process and it can take time for wearers to become fully acquainted with the functionality of their hearing aids and to feel comfortable wearing them as part of everyday life. That’s why we have developed a program that gives customers the support and resources they will need from the very first day. There are three components that set Lexie Hearing apart:
Firstly, the Lexie App was developed with functionality and ease-of-use in mind. We want every customer to feel that it is possible to use the App with ease so that it can become a trusted resource. Once paired with their smartphone, customers can change their volume settings and select their hearing settings.
Another feature that puts customers in control of their hearing experience is the ability to video or voice call hearing experts for real-time, remote assistance. They can do so 5 days a week from 9 am - 10 pm EST. The Lexie hearing experts are qualified to provide assistance with regards to the hearing aids, they can make remote adjustments, and they can answer questions relating to hearing loss.
Finally, and arguably the most beneficial component to Lexie Hearing customers is the Lexie Rewards program. It is a truly unique rewards program that was developed to guide and support customers from the first day of wearing their hearing aids. They can earn points when they reach their wearing goals or activity goals, these points can earn customers up to 15% discount on their monthly subscription, or they can redeem their points when they make purchases through the Lexie App.
How to purchase the Lexie Lumen
Customers have two purchase options:
- They can buy the Lexie Lumen with a once-off payment of $799. This includes a pair of FDA-registered, medical-grade hearing aids as well as all the accessories that are needed, access to the Lexie Rewards program, remote support from hearing experts 5 days a week, a 45-day trial period, and free shipping (4-6 days).
- Alternatively, customers can choose to purchase the Lexie Lumen through a subscription model at $49 per month for 24 months. This includes a pair of FDA-registered, medical-grade hearing aids, access to the Lexie Rewards program for 2 years, remote support from hearing experts 5 days a week, risk insurance for breakages and losses, a Care Kit that includes all accessories and maintenance tools needed to be sent regularly to them, and free delivery (4-6 days). No credit checks are required for the subscription plan and there is no contract. It also includes a 45-day trial period.
- Source: Lexie Hearing
HearAdvisor partners with HearingTracker to provide objective laboratory performance data. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz. *Specific model tested: Lexie Lumen.
Lexie Lumen Physical Specifications
|IP Rating (Liquid)||7|
|IP Rating (Solid)||6|
Push Button Options
Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email firstname.lastname@example.org.
Lexie Lumen Technology Details
|Price||$799 / pair|
Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email email@example.com.
Lexie Lumen Accessories
Downloading the Lexie App is an integral part of the Lexie Hearing experience. The app is what allows the hearing aids to provide personalized amplification based your unique hearing profile, and what allows you to access customer support and Lexie Rewards. The app also allows you to change the volume and switch between environmental settings.
- Remote Control
- At Home Hearing Screener
- Smartphone App
- Remote Adjustments
Lexie Lumen Videos
Lexie Lumen Reviews
Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue readingWrite a Review
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Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question.
Note: Original answers provided in star rating format.
Like: It does magnify sound with 6 diff settings. It does have very comfortable ear tube buds to fit each ear. It does have various ear tube lengths.
Dislike: None of the settings boost voices, only noises. Also, there is little instruction on how to shape/mold the sound tubes to your ear skin flap. If your ear canal is short, the tubes stick out pretty far from your ear.
I basically like the Lexie Lumen very much. These hearing aids are clearer than any hearing aids I've had before. They also fit better and are more comfortable than the others; they do not slip our of my ears like all the others did (even with large domes).
There are only two downsides I see about Lexie Lumen so far. The hearing test was very inaccurate. It showed I had normal hearing; wearas all other tests obviously show I have significant hearing loss. My hearing and clarity is greatly improved with hearing aids, so I do not know why this was the case. I cannot hear well without them. The only other thing I wish that they were rechargeable instead of battery operated, but that is still no big deal to me. Overall, I think the Lexie Lumen hearing aids are very good and would recommend them for others to try; (even though I was skeptical at first about ordering from an online company!).
I like the hearing aids but to turn them off you have to open the battery drawer. And they are not rechargeable.
In the past 10 years I have purchased 5 different sets of hearing Aids. Some not very expensive and some that were very very expensive. They all were uncomfortable and did not work very well .
Then I saw a Lexie add and I took the Lexie hearing test and the results made a lot of sense to me.
Ok so I ordered the Lexie Lumen aids. And WOW
they worked very well and most of all were very comfortable. I have not removed them except at night for almost 6 months now.
The phone app works great to customize my hearing experience.
I have stopped saying HUH or what did you say.
I am hearing wonderful sounds I haven't heard in years
Thank you Lexie
Works well. Great price. Great support.
I live in a small town with one Audiologist clinic that refuses to make custom adjustments to the hearing aids they sell claiming the real ear measurements are proof they're adjusted correctly. Not having an Audiologist that willing to tweak things for music is a deal breaker for me. Lexie has experts willing to help make changes remotely (which works very well) and a real Audiologist available for more complex adjustments.
As a musician, I was looking for a hearing solution that would work for music (for the last 15 years). Most hearing aids, including these, are designed and configured for speech comprehension as their primary function which tends to result in digital artifacts that make music listening and playing intolerable to me. The difference is that these are "real" hearing aids in that they are configurable at a low level and Lexie Hearing is willing and able to make adjustments. They've tweaked their "Music" mode to make playing my instruments fun again instead of a struggle to keep proper pitch. The sound is very clean.
The Lexie Lumens are also the best I've tried for speech and everyday use. At the store or in the car, their "Everyday" mode seems to handle things very well. Travel by car is no longer all road noise and the radio is again nice to listen to.
With the current rapidly changing technology of hearing assistance, I reasoned that spending $700 for something that will last a year or two and then moving to hopefully improved technology is better than spending $5000 on something that may last longer but being stuck with old tech for that longer time.
Extremely hard to use. Very tiny batteries,wires must be changed by you. More probs just turning on. Price doesn't include your monthly care package? Returns seldom credited-you pay all postal? Can't imagine an elderly one even able to use.
At first, you might think this hearing aid company is fantastic, due to your newfound ability to hear sounds you haven't for years.
Unfortunately, you will quickly find out that both hearing aids & company are sorely lacking in both quality & customer care. I've had 5 pairs of aids from this company & each pair breaks down within weeks of regular, careful use.
Their customer care doesn't help rectify problems, as they continually give you one excuse after the other as to why your problems aren't rectified.
Their Lexie Rewards app is a Joke, as it doesn't properly connect information to the app or the aids themselves, which causes another set of problems.
In short, do yourself a favor & look further before you make the same mistake I did!
Price, Convenient, easy to use but most of all they work.
I love them no compliments here and the app is simple to use
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