Goulart Hearing

Hearing Aid Clinic in Auckland, Auckland

98% score based on 34 reviews

About Us

As an independent audiology clinic, Goulart Hearing knows the importance of taking the time to really understand your personal hearing needs, lifestyle and budget requirements.

We have no financial links or preferential supply arrangements with any hearing aid manufacturer, allowing us to fit the hearing aids you actually need, at competitive prices.

Location and Hours

Goulart Hearing
129A Shakespeare Road
Auckland, New Zealand 0620
92139708
Directions Website
Opening Hours
Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 5:00 PM
Friday Closed
Saturday Closed
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Our Staff

Lisa Goulart

Hearing Healthcare Provider

Lisa Goulart, BA

33 reviews

Qualifications

  • Registration Council for Clinical Physiologists

My passion is to help people with any concerns they have about their hearing – from hearing impairment to hearing loss prevention. My mission is to provide the ...

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My passion is to help people with any concerns they have about their hearing – from hearing impairment to hearing loss prevention. My mission is to provide the highest levels of hearing health care, protection, diagnosis, intervention and rehabilitation for adults and children with different hearing loss and needs.

My Background:

I completed my degree in Audiology and Speech and Language Therapy in Brazil in 2002 before moving to the U.K., where I spent four years of my career. While in London, I worked at The Royal National Throat Nose and Ear Hospital and The National Hospital for Neurology and Neurosurgery in Queen Square. Since moving to New Zealand in 2005 to follow my kiwi partner I have been practicing a variety of general adult and paediatric audiology. With 5 years at Starship Children’s Hospital and 6 years with Bay Audiology, I have extensive experience with a wide variety of patients – from very young babies to people over 100 years old!

Most recently, I completed a 1 year contract at Phonak, one of the world’s leading hearing aid manufacturers, which was a great knowledge boost for my understanding of how hearing aids operate technically and how to provide optimum after sales support and service.

I am also a director and co-founder of the New Zealand Dizziness and Balance Centre. Each year I attend hearing conferences in NZ, Australia, and around the world to keep up to date with the latest best practices.

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Our Services

Testing and Diagnostics
  • Adult Hearing Evaluations
  • Otoacoustic Emission Evaluations
  • Tinnitus Assessments
  • Pediatric Hearing Evaluations
  • Dizziness and Balance Evaluations
  • Tympanometry Evaluations
  • BAHA evaluations
Hearing Assistance
  • Adult Hearing Aid Fittings
  • BAHA Adjustments
Other Services
  • Positional Dizziness Treatment
  • Tinnitus Counseling
  • Hearing Aid Repairs
  • Real Ear Measurements
  • Noise Protection Earplugs
  • Unbundled Hearing Aid Pricing
Musician Services
  • Musician's Earplugs
  • Musician's In-Ear-Monitors

Hearing Aids

At Goulart Hearing, we fit and service hearing aids manufactured by Cochlear, Oticon, Oticon Medical, Phonak, ReSound, Siemens, Signia, Starkey, Unitron, and Widex.

Phonak Logo Oticon Logo Widex Logo
Siemens Logo Unitron Logo ReSound Logo
Signia Logo Cochlear Logo
Oticon Medical Logo Starkey Logo

Customer Reviews

Goulart Hearing has 34 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.

Location

Promptness

Experience

Scheduling

Staff

98%

Based on 34 reviews

Review Goulart Hearing
Anonymous
Anonymous 28 July 2019

I do not live in Auckland but was recommended to see Lisa before I made a decision on my requirements. I am glad I did as she not only assisted me with my needs, more than any other clinic, and offered me the right aids at a very competitive price. Since then I have had to replace my aids and again Lisa has given me the service to the highest of standards If you want the right advise in a friendly environment you must visit or call Lisa

Member
Member 14 November 2018

An excellent independent service provider whose advice was trusted and respected

Review of Lisa Goulart, BA

Excellent - first class I reliable and trustworthy

Member
Member 12 November 2018

A highly professional operation in a non-threatening friendly environment.

Review of Lisa Goulart, BA

I have had two prior HA trials and at least three discussions on the benefits of hearing aids, but it was not until I had the opportunity to work with Lisa that I was agreeable to purchasing hearing aids. Although my current experience with the HAs is not perfect, I am confident that over time all my concerns will be addressed by working through them with Lisa.

Member
Member 26 September 2018

Highly recommend.

Review of Lisa Goulart, BA

Felt listened too, very fast friendly service, excellent followup.

Anonymous
Anonymous 22 September 2018

Great professional friendly service!

Review of Lisa Goulart, BA

Very Quick service. During consult felt listened too. Lisa understood my unique requirements and was able to provide and setup an excellent solution - which very nearly ticked all my wish list boxes. Lisa has provided great follow up and advise. Highly recommend Lisa Goulart

Member
Member 24 May 2018

Fantastic Facility.

Review of Lisa Goulart, BA

Lisa Goulart is absolutely amazing. She took the time to really listen to me and had great patience to answer ALL my questions (I had a lot) She helped me to set up my hearing aids and go through everything with me. I have now had them for 3 years and even now when I email her a question or need help she always replies which I really appreciate. She goes above an beyond for her clients. Thank you Lisa!

Anonymous
Anonymous 31 January 2018

Lisa will always go out of her way to make scheduling an appointment convenient. The office staff are very accommodating also, especially when you need to bring your kids!

Review of Lisa Goulart, BA

Lisa is well in touch with hearing aid makers and familiar with their product roadmaps. This knowledge helped time my transition to a *much* better hearing aid. My needs of an IT professional and dad were taken into account when suggesting two different hearing aids. Also, self-titled as tech-savvy, my need for quality phone and music streaming capabilities were taken into account. Lisa put time into ensuring the hearing aids were configured and reconfigured correctly to meet my needs and were very flexible with equipment to ensure I was able to experience the setup thoroughly before purchase. Lisa will make sure the right aids are fitted and configured for you and will go the extra mile to make the process easier for you.

Anonymous
Anonymous 27 November 2017

Excellent

Review of Lisa Goulart, BA

Excellent.

Anonymous
Anonymous 14 October 2017

It is nice office and the staff is friendly. Appointments we on fortnightly base but I could come in earlier if needed.

Review of Lisa Goulart, BA

Lisa was great. Originally we started with different brand, more suitable for my budget. Unfortunately, that aid had way too much feedback and it didn't really work. Lisa suggested different brand and even cheaper model did so much better job than the first aid. Lisa tries to make adjustments and fine tune the aid for my particular need and we have regular check-ups until we came to product and settings that work well.

Anonymous
Anonymous 12 October 2017

provided an excellent service

Review of Lisa Goulart, BA

pleasant, knowledgible, clear explanations

Member
Member 02 August 2016

Pleasant surroundings as well as very personable support staff who were attentative. Most times was seen at the appointed time and only waited once when she had a difficult client before seeing me.

Review of Lisa Goulart, BA

I found Lisa to be not only professional but very passionate in her relation with me as her client. She is the best Audiologist that I have experienced and I have had a number of these over my life time. She not only listens but provides solutions as well as explaining very clearly about what she does and going to do. Having hearing tests conducted by her was a pleasure.

Anonymous
Anonymous 09 June 2016
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Anonymous 20 May 2016
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Anonymous 20 May 2016

Review of Lisa Goulart, BA

Lisa was very friendly and easy to approach. She always responded very quickly in professional manner. I would recommend her to everyone who would require an Audiologist! Thank you!

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

Lisa proved both a good audiologist and a sharp technician. I have remained impressed with her caring attitude. She does not need to refer to notes about who I am and what my idiosyncrasies are. That surely helps build a positive and trusting relationship. She clearly takes special care to get the right fit (rather than sell a particular brand) for me as her client. Wish her well.

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

She was absolutely wonderful. She will see me as part of the purchase of the aids for one year which is fantastic news. But so far so good. I just cancelled my third follow up appointment as things are going well and I know if anythings changes she is only a phone call or text away. I'm glad a found a younger female audiologist who has a big heart to assist me with a kind of sensitive issue.

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

Lisa was both professional and pleasant to deal with. Although I was an experienced user she took time to make sure I understood each step that we went through and why. I felt totally confident with her approach and recommendations which was obviously soundly based on her deep knowledge and experience. She provided all the information I needed to make a decision on the right aids for me with no pressure. Once I had decided on the aids she then fitted them and adjusted them so that they matched my profile giving me the best sound experience possible. She never rushed through any step and made sure I understood any options that were available, or was happy with the way the aids were performing for me. My best audiology experience ever! Professional, thorough, pleasant and easy to work with, and delivered an excellent result.

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

Lisa is a star performer, as above she was professional yet personable and made the whole process easy. I would recommend her without hesitation and believe she is an excellent ambassador for the industry. Great job and wish her every success and look forward to meeting her again....

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

I am so thankful for Lisa at Goulart hearing. She is understanding, helpful and friendly. She goes out of her way to help me, even if it is an email asking a question about the hearing aids at 10pm at night. I really appreciate everything she has done!

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

My hearing professional has been awesome professional and providing me with good information

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

I chose Lisa as one of several recommended to me having already been tested in the public health system. I wanted someone independent who wasn't governed by brand or franchise agreement that could recommend the best hearing aids for me rather than only those they were allowed to offer. Lisa ticked all the boxes, I am very happy with my aids and I have recommended her to friends and family.

Anonymous
Anonymous 20 May 2016
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Anonymous 20 May 2016
Member
Member 20 May 2016

Review of Lisa Goulart, BA

Very professional and completely understands her products

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

Having been to a bigger audiology company twice some years ago for their free test, I felt like it was a factory operation with my testing person being interrupted by other staff which made me feel not totally satisfied with the attention. I was not confident of the outcome. Knowing that I should do something I responded to Lisa's snail mail flyer offering a free test and particularly the free trial offer. My first testing above only gave me a few minute test of what my new aids might sound like and because of the amount of money being spent, I was not prepared to decide on that snapshot. Lisa gave me one to one attention over three visits to get my problems sorted. I would happily recommend her services to anyone.

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

Lisa Goulart was fantastic. She is very professional, friendly and interested. Lisa makes you feel very comfortable and that she can help solve your hearing difficulties. Lisa made it very clear that the 2 of us working together will give me the best outcome. Each time I saw her she listened to my wants and needs for my hearing and adjusted the aid until it suited my situation. I am feeling like myself again, this has been the greatest gift, thank you

Anonymous
Anonymous 20 May 2016
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Anonymous 20 May 2016
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Anonymous 20 May 2016

Review of Lisa Goulart, BA

Absolutely Brilliant

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

The process was easy and professional.

Anonymous
Anonymous 20 May 2016

Review of Lisa Goulart, BA

Totally professional and informative.

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