Phonak Paradise Universal Bluetooth Hearing Aids

The quality of sound is quite good in quiet surroundings and recharges quickly.

I have two (2) issues that keep me from giving the Paradise P70 five (5) stars.

1) When on calls, the disconnect feature on the hearing aids are super sensitive.  I have lost numerous calls in mid-sentence by adjusting my mask or running my hand through my hair.

2) Using my phone for business use, I have most of my clients mention or complain that the background noise on my end makes communication extremely difficult.

Is there any way to incorporate noise cancellation when on a phone call using the Paradise P70's?

I like the sound quality but thats where it stops for me. I have a iphone xs not the oldest a truly good phone but everytime I open the phone the hearing aids switch because of airplay there are no adjustments or turning airplay off so everytime it comes on the hearing aids cut out very annoying. I have contacted them and I had to turn alot of features of and they still do it. Sometimes it also switches to automatic mode wich realy bites low volume and no treble yes you can turn the app off and it will stay on only the automatic mode not for me. I got them to use the app and to stream music in which they do very well and sound pretty darn good and I am a music lover and I tell it how it is. The other thing I don,t like is the custom ear molds don,t go into the ear cannal far enough and easily fall out then you hear feedback. The third thing is the wax guards are tiny and you must use a magnifiying glass to see if they are clogged. If you don,t check and change wax guards you will hear feedback or nothing.

Have had the Paradise 90 R for almost three months now. Compared to my old Phonak Audeo Belongs these are terrible. Speech is muffled- I can barely understand my husband with these in- he keeps telling me to take these out and put my old hearing aids in. These hearing aids are useless in noisy environments. I manually try to change programs and all always quickly reverts back to their auto program...

Also have a new Cros P for my left ear...the app is not ready yet so cannot do any adjustments myself.

Phonak is highly irresponsible for putting these aids out before the Cros App is ready... I cannot use any app feature for either of my hearing aids (as they are tied together)until the Cros P app comes out and they cannot say when it will be ready!

Terrible aids...really disappointed.

Also where is the internal Roger receiver - for me it is not working!!!

I am giving them 3-stars because of issues. Issue number one the wax guards are too small very hard to see if they are clogged even with a 5x eye loop. Also if wax guards are clogged you can not use tool to remove wax you have to throw them away and to add insuilt to that I just changed mine and put them in started to get alot of feedback they picked up the wax like a snow plow and clogged right up on the one side. This happened after I took a shower I even used q-tips to dry out my ear canals. Issue number two they switch back in and out of auto program due to airplay on iphone there are no settings for this. I contacted Phonak and they walked me through the settings and is still does it very annoying because it cuts the volume out for up to 15 seconds. Issue number three hearing aids are 31 days old today and while cleaning them I noticed the clear pull tab it looks like thick fishing line with a ball on the end was kinked and it broke right off when I touched it. I have babied this pair so this does not happen and still they broke barley a month old. It had to be my finger nail that cut it just from pushing hearing aid into ear canal normaly. Now the good they do sound and work great a big upgrade from my oticon alta2 pro hearing aids. I like the app I can adjust the sound with alot of adjustments very good. The bluetooth also works very good and music sounds great both bass and high/midrange sounds are all very good.I also like the rechargable case and purchased the battery pack for it.

I love these hearing aids!! I didn't really like the auto sensory program either, as others have stated. However, when I use my own program, it DOES over ride the auto program. Not sure why others are having a problem with this. The clarity is fantastic! I can hear every word my grandkids are saying in the back seat of the car when I'm driving. They are great in noisy places like restaurants, bowling alleys, parties. The annoying background noises are barely heard. 

The app allows you to customize so many things and set your own programs, it's really great.

The Bluetooth is so cool!!! All my phone calls and notifications come right into my hearing aids! I listen to YouTube a lot now because it's just so easy. 

I've been wearing traditional over the ear, little battery hearing aids for about 7 years. They were ok but these babies are awesome in comparison. I highly recommend them, they will change your life!! 

I'm in a pair of P90s for a two week trial.   My audi used first fit software with some tweaks and sent me on my way. 

Hands down, these are the worst hearing aids ever.  Quiet environments, noisy environments, in the car,  in an empty restaurant at the golf course clubhouse, heck outside on the golf course....it doesn't matter.   I find myself asking people to repeat themselves far more than I do without wearing any hearing aids at all.   Watching TV is next to impossible.   They do a great job of amplifying background noise and wind so that nothing useful can be heard.  Just utter garbage.   I wouldn't take these for free.   I wouldn't wear them if Phonak paid me. 

I've been wearing aids long enough to know that these are a lost cause.  An audi isn't going to be able to these aids from "85% of the way there using first fit" to any acceptable fit with additional visits.   Oh, an audi can get me to 100% -- the  problem is 100% on the P90 will still be a garbage hearing aid.  Especially at $6k.  

The double tap feature also disconnected me from a Teams conference call at work when I put my reading glasses on.   The arm of my reading glasses brushed against the hearing aid, which activated the tap feature feature and disconnected me from the meeting.    Nice.  

I would avoid these at all cost. They work fine except for one thing... Auto Sense OS 4.0 a program that takes over and overrides every other comfort setting. It's a fight, a never-ending struggle over who controls the sound program. The treble on this unit is massive, so my audiologist created a custom program to fix the problem. But like all of the other programs Auto Sense will override it and go back to obnoxious levels of hyper sound.  If you are watching TV auto sense will often disconnect the tv sound and blast you back to hyper noise. So far, I have NOT found a wat to turn auto-sense off.    

Very happy with the Phonak P70RT hearing aids. I have hearing lose and tinnitus in both ears from a vehicle accident. Phonak hearing aids reduce the level of tinnitus daily by approximately 60%. Having the Bluetooth feature on my smartphone is also great. 

Purchased 2 Phonak Audeo P-90 rt aids in December 2020 have had to have the right replaced twice and returned for repairs twice by May of 2021 left has been returned once for repairs and now has sizzling sound so headed back for repairs May of 2021.  Each return takes minimum of a week without the hearing aid which considering the cost either a temporary replacement should be provided or at least 24 hour turn around 24 x 7 should happen.  I would profoundly discourage anyone from dealing with Phonak the product is poorly made and poorly supported

My first impressions of this hearing aid were great. As a individual that has relied on hearing aids all my life I have had my shares of brands and and different hearing aids. I think the how the a tech can control what you can and can’t hear is great. But I think they have gone a step ahead in what you can and can’t hear and that irritates me. It’s inconsistent in when it likes to turn down noise and sometimes turns it too far down. I actually don’t like any noise being turned down. I like to have full control over when I need to protect my hearing and it sounds like they have taken that control away. I have worked with a hearing aid tech multiple times now and it’s still not right for me. For others it could work wonders to have sounds be reduced and other sounds be zoned in. I can say the sound is clear and crisp. Just irritated with how technical it has gotten. 

 The 2nd half of the review is the app. At first I liked it. Yes, it needed improvement in areas. It had a option to control back ground noise when connect to Bluetooth while listening to music. That has been since taken away since the last update and I’m highly disappointed at that. 

I just got the Audeo P50-RT hearing aids on 4/21/21.  Wore them home, and maybe after an hour, put them in the charger for the remainder of the day and overnight. 

Put them on to start the day, 4/22, at 7:00 am and by 10:00 am, the right hearing aid disconnected and at first flashed red.   I'm going back to the audiologist tomorrow.

I had Oticon hearings aids prior and I can do a fair comparison.  I like that these have rechargeable batteries and have bluetooth capability built in so you don't need to wear a device on your neck.  

They are more comfortable and it seems changing the speakers and domes will be much easier to do.

Hopefully, the audiologist checks them and the potential problem is solved so that I don't need a new right device, and so I don't regret this brand.

Functionality and sound quality are very good.

I have a business and I can't hear very good

I got my hearing aids yesterday. So far I think they are wonderful! I have two degrees in music but have not been able to enjoy listening to music for years. I have  been streaming YouTube Music all day and love the experience. I may find some issues with the Phonak Audeo Paradise hearing aids as I use them more, but I doubt anything negative will outweigh my enjoyment of streaming music. Thank you, Phonak!

I’ve very recently started using the Phonak Audio P90-R hearing aids. They’re among the most advanced and are always among the top three models within online ratings. They retail at about $3500.00 but can apparently be had for around $2300.00 with some shopping. They come with a long list of advanced features all of which work to some extent. My audiologist warned me that the sound would seem bright or metallic at first to some extent. I was able to compensate for this significantly by lowering the input, volume that is, and reducing the treble content while boosting the midrange and bass features. I have sufficient hearing in my left ear up to about 12000 herz but only about 60% of that in my right ear although word recognition in that ear is still pretty good. I’ve found that the Phonaks can be productive for my purposes a significant part of the time that I wear them and generally I’m not aware they’re in use.

Here’s where they fall short. Given the vast improvements in IEMs, In Ear Monitors, available to consumers, there’s no excuse for hearing aid manufacturers to be lagging so far behind them. Certainly, IEMs have the advantage of receiving their signals from audio sources like music players, computers, mobile phones, and so on. But the advancements in microphones are equally startling even with the smallest sizes. So there’s really no excuse for hearing aids to have issues such as artificial qualities in performance line metallic qualities or brightness which IEMs overcame years ago. The bottom line is this: none of the most advanced hearing aids are worth $3500.00 or $2300.00 or even a fourth of that. No, not until they very significantly boost their technology to a point where their performance has a very significantly higher quality to it. 

I would add to that , the user manual is significantly uninformative and the online help is equally the same.

+ Bluetooth connection between 2 devices

+ Clear voice transmission

+ Managing different programs pretty well

- Since IOS 14 unstable bluetooth connection

- Background noice overlaps too often the voice you wanna focus to

- Can’t change Bluetooth streaming settings changes during streaming as needed

- no real MFI 

The rechargeable are very sensitive. Touch the top to lower sound and hit the Bluetooth.

Great connection with Android and its Bluetooth. So many other aids are just not truly compatible with Android unless you have the latest Android operating version.  Love being able to answer my mobile calls by just tapping twice on the outside of my ear and not having to touch the aid itself. And my mobile phone can be in another room no less. 

UPDATE (1/17/2021): [-2 stars]  
On 12/31/2020, my left receiver failed on my HA.  I was able to get a new one under warranty but the new one failed only 12 days later!  Given that the receivers are only covered for 90-days, I will have to get the new one myself (~$100 direct or $50 on eBay).  I plan on sending the entire HA in for service as there is no reason the first one should have failed much less the new one after only 12 days!  Extremely disapointed!
-- Original Review --
Background/Summary:

Due to a disease, I went from having above average hearing to moderate hearing loss in both ears (mostly conductive loss).  Just to add insult to injury, I used to mix sound as part of a family side business so it's been a very frustrating change!  Anyway, I should warn you that I'm probably more technologically literate and picky then the average person out there!
I did a lot of my own research and tested a few high-end models out there before I settled on the Phonak Paradise (P90).  It appeared to deliver the best audio and have the best all-around feature set just now!
The Good:
As a hearing aid, I've found it to be VERY good! It covers a decent range (don't expect great bass or  frequencies over 8kHz), compact, and is fairly comfortable.
With the fitting software (yes, I bought a Noahlink programmer to adjust it myself!), I can do my own hearing tests between ENT visits and tweak the 20-band EQ as much as I want!  It offers a lot of nice tools to help set things up too (A:B testing, environment simulations, RTA [Real time analyzer], etc).  It's been a lot of fun getting it fine-tuned to what I want.
Their Autosense 4.0 does a remarkable job of adjusting itself in 90% of the environments I've been in so far.  Where it falls short is obvious areas such as places with huge amounts of perpetually changing noise (think large crowds/gatherings with people constantly moving around you) and watching TV (with surround sound, it thinks you're "in" the movie and tries to adjust accordingly even though you may not want it to).  You will definitely want to take advantage of their custom programs for those two conditions!
Bluetooth streaming is very nice to have and I really like that it allows 2 devices to be connected at a time!  I almost always have my phone nearby so I have it almost always connected and then I usually connect to another device (receiver, computer, tablet, etc).
The Ok:

Their software (for Android) is very functional, at least it is once you get the headphones to connect (it takes a little time and I've found it takes a few retries if actively streaming Bluetooth content).  The app lets you select your program, set the volume, and make adjustments to the sound (3-band EQ, noise cancelation, mic directionality, etc). 
What I don't like is that their app is too simple for me.  For example, if you're streaming Bluetooth, you only get to choose the balance between ambient and streaming - there are no other controls (EQ, directionality, etc).
Another issue I have is that they don't take advantage of any Android-specific features.  For example: I would really like to see a home screen widget or notification to control volume and/or programs without having to open their app.

The Frustrating:

One of the annoyances I have with the P90's Bluetooth is that there is no support for prev/next tracks (only stop/start). I feel like they could have easily added a triple-tap for prev/next tracks. 

The volume up/down buttons can be held for 3-sec to change the custom programs - something that is much easier then opening their app! In addition to auto, you can have up to 3 programs which are identified audibly by beeps in your ear. The thing is that, despite pressing the up or down button, you will only ever move in the order Auto -> Program 1 -> Program 2 -> Program 3 (saying you have that many programs setup). I would have preferred to cycle through the programs based on the button pressed. For example, if I was on Program 1, I would prefer Vol+ to take me back to Auto and Vol- to take me to Program 2. Unfortunately, both Vol+/Vol- move me to Program 2 thus forcing me to always cycle through all available the programs.

Next up: the case.  Why does the case which comes with it have to be so huge?! It's a giant waste of space that requires me to bring an ancient Micro USB cable/adapter. I feel like they should be using their small case - only updated to use USB-C and/or QI charging - and have an optional battery version as an upgrade. Thankfully, the battery-pack add-on for their standard case does make it better suited for travel but it is still HUGE!

Finally, while I love having A2DP Bluetooth, it does have some issues.  Namely, it doesn't appear to support any low-latency codecs!

With standard wiring between your audio source and ears (think wired headphones), you can get a 5-10ms delay.  If you're watching TV, you won't notice any delay at this speed!  Unfortunately, since Bluetooth is a digital, wireless standard, it will give you a much larger delay depending on the codec used to transmit the audio.  

Standard Bluetooth audio (SBC codec) delay is roughly 170-270ms which is very noticeable!  Thankfully, there are other low[er] latency codes available for Bluetooth's A2DP profile such as aptX (2009) at 60-80ms and aptX LL [Low Latency] (2012) at 30-40ms.
So what does this all mean? If you have a TV/Receiver that support Bluetooth and you connect your P90 to them, it will be out of sync with the video! Even worse, if you're watching with family who don't use headphones, they probably have the volume up which means you're going to hear the original, non-delayed audio as well as your Bluetooth audio.  Therefore, you're hearing the same audio twice so it sounds like you're in a giant echo chamber!

You could work around this: for example, I found that I could delay my receiver 216ms to compensate but, while that reduces the audio delay to an acceptable amount (almost no echo), the lip sync will be very noticeably off for everyone so it's really only useful for music.
Bottom line is that it just blows my mind that I can get a $30 pair of cheap headphones which have support for aptX/aptX LL (low-latency codecs) while my $4k hearing aids do not!  It's not like these codec's are new technology either - they've been around for 8+ years now!  (Unless this is just their way of trying to sell their overpriced tv connector?)

(BTW, I emailed Phonak Support about this - the support person I talked to didn't know anything about aptX and forwarded my question to the developers.)

Music Tip:

For those that like listening to music and have open domes, I've found that streaming the music to the hearing aids in combination with a delayed receiver (full audio system: sub-woofer, etc.) makes for a really good listening experience!

Very clear sound and the auto sense 4.0.

I reviewed the Phonak Paradise and wrote up my experience, so I won't add a long comment here. In short, these are the absolute cutting edge in 2020 and I would recommend this product to friends and family without reservation.