Connect Hearing

Very positive experience! I discovered Connect Hearing after visiting another hearing aid distributor, where I was steered toward an option I really did not want. Kathy educated me on the pros and cons of the choice I preferred and assured me she would make them work for me. She has already made some helpful adjustments and I'm confident she'll continue to do whatever is necessary to customize them exactly as I need them. I should also mention that she is a pro at working with insurance companies to make sure claims are processed properly -- a nice additional benefit!

I was looking for just the tubing that connects to the hearing device and inserts in the ear. Eric and Kathryn at Connect Hearing in Scottsdale, AZ, knew exactly what I needed and supplied me with the correct parts. They were very professional and courteous. I was, also, impressed with their adherence to COVID guidelines of taking my temperature, making sure I was masked-up, and asking me questions regarding how I was feeling. They followed the COVID guidelines, as well, in their store. To anyone looking for hearing aid needs, I would highly recommend Connect Hearing.

I have enjoyed my hearing aid for more than a year and yesterday it was not functioning properly. I called Connect this morning. Eric answered and said "come-on in" and it was fixed in 5 minutes. Excellent customer service!!!!! Sincerely appreciated.

Kathy is extremely knowledgeable and friendly. Have been a client of hers for over three years. Staff is friendly and very accommodating.

We are clients of Connect Hearing in Flagstaff, but needed assistance while in Scottsdale. Kathy made time to help us with 2 different hearing aid problems. She was incredibly knowledgeable and generous with her time and solutions. Kathy's recommendations and initiatives for improving my elder mom's hearing aids, when using the phone, were so effective. Kathy’s care and solutions demonstrate her expertise and professional understanding of technology and audiology! Yes, and gracious customer care, too! The covid distancing and hygiene protocols did not diminish the quality and help we received from Kathy. Our investment in Connect Hearing hearing aids has paid off with the great care we received from Kathy, as well as at Flagstaff office.