Silicon Valley Hearing, Inc

Needed some ear impressions made for custom musicians earplugs. I had already visited another audiologist not associated with Silicon Valley Hearing after waiting two weeks for an appointment, only to be told that I had too much wax buildup, and that I would first need to see a ENT specialist or another audiologist to have a cleaning performed before I could fit. Some more background: I was having the earplugs fit because I already suffer some pretty serious tinnitus, and am attending a three day concert series in the next couple months. I have tried standard, or stock earplugs, but due to the size and shape of my ear canals, they do nit work well for me. The custom earplugs seller warned a several weeks turn around time, or an expedited fee that exceeds the initial cost of the earplugs. I was able to get a prompt appointment, and the doctor was able to clean both ear canals with little time, or discomfort. She also offered that should I decide to try one of the products they carried in the future, she ovule be happy to help. There was no pressure or other negative influence about the plus I had already choose. Because of the attention to detail, professionalism, and good nature, I am now looking into cancelling my other order, and seeing if the doctor, and the product manufacturer for her ear plugs can meet my time constraints. Very great experience. I will return regardless if she can help with the new request. .

I've seen Dr. Marnie as a patient for about two years. I do not recall who referred me to her, but I found her very knowledgeable. Perhaps, because she has been hearing impaired most of her life, she knows from personal experience the importance of hearing aides for functionality and comfort. My ear canals are not conducive to foreign objects, but she was willing to work with me, trying out 4 different types of custom moldings, until we found a pair that are totally comfortable and functional. I don't think any over-the-counter variety would have worked or that Costco would have spent the time customizing the fit. This is a classic case of "you get what you pay for" and has probably saved me money in the long run. Thank you, Dr. Marnie!

I should have gone to Silicon Valley Hearing first when I got my initial hearing aids. I had a sense that something was wrong and the HA's were not set up properly. Dr. Novick showed me everything that was wrong with the original set up and is making new custom ear pieces for me so that the hearing aids stay in place, since I have a hard time keeping the HA's in place. She is very thorough and easy to communicate with. She really knows what she is doing and explains everything very carefully and clearly.

I recently had custom sleeping earplugs made by Silicone Valley Hearing, and I couldn't be happier with the results. Dr. Marni Novick and her assistant were professional, friendly, and knowledgeable throughout the whole experience. The process was quick and easy, and the earplugs fit perfectly. I highly recommend their services to anyone in need of custom earplugs.

Three years of continuing service. Treated with respect and patience. Dr Marni has also treated my tinnitus. She has state-of-the-art equipment. Her equipment can test for high frequency hearing - beyond the usual 8 to 10,000 hz. She is passionate about good service.