Community Hearing Services

Hearing Aid Clinic in Poughkeepsie, New York

100% score based on 17 reviews

Location and Hours

Community Hearing Services
696 Dutchess Turnpike
Poughkeepsie, New York 12603
(845) 203-9083
Directions
Opening Hours
Sunday Closed
Monday 9:00 AM - 5:00 PM
Tuesday 8:30 AM - 4:30 PM
Wednesday 8:30 AM - 4:30 PM
Thursday 9:00 AM - 5:00 PM
Friday Closed
Saturday Closed

About Us

In our Poughkeepsie office, strive to treat each patient as if they were our own family member to ensure they receive the best possible hearing care. We focus on continually serving those struggling with hearing loss in our surrounding communities. As an established business in the communities we serve we try to enrich the lives of area residents with better hearing.

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Our Staff

Denis Murnane

Hearing Instrument Specialist

Denis Murnane, BC-HIS, BSc

7 reviews

Organizations

  • International Hearing Society

Qualifications

  • National Board for Certification in Hearing Instrument Sciences
  • Board Certified in Hearing Instrument Sciences

Core Values 

  • Client always first 
  • A complete WOW experience
  • A special place to be
  • Cutting edge knowledge
  • We are the experts

Core Focus: To he...

More

Core Values 

  • Client always first 
  • A complete WOW experience
  • A special place to be
  • Cutting edge knowledge
  • We are the experts

Core Focus: To help people

Our Niche: To help adults with hearing loss to hear better everyday in as many aspects of their daily life as possible Family owned and operated for over 40 plus years We have successfully fit thousands of patients. We have a 97% satisfaction rating from out patients

Less
Rachel Donchek

Hearing Instrument Specialist

Rachel Donchek

7 reviews

Qualifications

  • Registered Hearing Instrument Practitioner
Kristy (Unflat) Tilley

Audiologist

Kristy (Unflat) Tilley

6 reviews

Organizations

  • American Academy of Audiology
  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology
  • Registered Hearing Instrument Practitioner
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Our Services

Testing and Diagnostics
  • Adult Hearing Evaluations
  • Free Hearing Screenings
  • Video Otoscopy
  • Speech-in-noise testing
Hearing Assistance
  • Adult Hearing Aid Fittings
  • Hearing Assistance Technology
  • Needs Assessment
Musician Services
  • Musician's Earplugs
  • Musician's In-Ear-Monitors
Other Services
  • Hearing Aid Repairs
  • Real Ear Measurements
  • Noise Protection Earplugs
  • Virtual Sound Room
  • Unbundled Hearing Aid Pricing

Hearing Aids

At Community Hearing Services, we fit and service hearing aids manufactured by Oticon, Phonak, ReSound, Rexton, Siemens, Sonic, Starkey, Unitron, and Widex.

Customer Reviews

Community Hearing Services has 17 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.

Location

Promptness

Experience

Scheduling

Staff

100%

Based on 17 reviews

Write a Review
Anonymous
Anonymous 03 August 2021

Highly recommend them. Staff was always polite, professional, and helpful.

Review of Rachel Donchek

Worked with Rachel and she was wonderful. She is a consummate professional and went far above and beyond to help obtain a new set of hearing aids from first meeting to the end. While we encountered some bumps along the way, that were due to external parties, she never relented and stayed on point until all matters were addressed beyond satisfaction. I would highly recommend her and her colleagues as your hearing professionals without hesitation.

Anonymous
Anonymous 22 June 2021

I am so delighted with the service I received at Community Hearing in Poughkeepsie. Dr. Tilley was wonderful, took time to explain the outcome of my hearing test and to recommend a new pair of hearing aids to improve my ability to hear in situations I find challenging with my current hearing aids. Highly recommend this service! CF

Review of Kristy (Unflat) Tilley

Wonderful, supportive, great communicator.

Anonymous
Anonymous 04 April 2021

Always helpful.

Anonymous
Anonymous 02 April 2021

Very nice and professional ladies. I would recommend this company to anyone.

Review of Kristy (Unflat) Tilley

She was very patient with me and understood my situation and needs. Let me try different things but didn't try to push me towards the more expensive one. She was a pleasure to work with. I would recommend her to anyone who has a hearing problem.

Anonymous
Anonymous 26 March 2021

If you have or think you have hearing loss of any kind, I strongly recommend you see Cristi at Community Hearing in Poughkeepsie. She is the best audiologist in the area.

Anonymous
Anonymous 22 March 2021

I have been going to Community Hearing for almost ten years and have had hearing aids( inside the ear) because as an actor I needed them to be invisible. Now I use my voice to record /narrate books, and they are tuned especially for these tasks. All of the Dr.s have been wonderful, and I can't believe I have seen Kristi through too births. Thank you for taking care of me so well. Namaste. Linda Mae Roper

Anonymous
Anonymous 10 January 2021

I have been a client for over 25 years. I now have my third set of hearing aids, and when the time comes I will get my next set from Community Hearing Services. I have never had a problem that has not been quickly corrected. I am always pleased to meet with Kristy, the audiologist. She answers all my questions and ensures that the hearing aids are functioning properly. I often recommend friends and they too have been satisfied.

Anonymous
Anonymous 04 January 2021

Great service; people friendly and very professional.

Review of Rachel Donchek

She’s the best!

Anonymous
Anonymous 31 December 2020

This was my first experience with a hearing aid. My hearing specialist Rachel was excellent. She took the time to answer all my questions, wasn't high pressure, and earned my trust. A great experience. Alan C

Review of Rachel Donchek

She was excellent. See above comments

Anonymous
Anonymous 07 December 2020

Please see my review of the specific provider.

Review of Kristy (Unflat) Tilley

Dr. Unflat-Tilley at Community Hearing is one of the most outstanding medical professionals I have seen in 75 years. She is responsive to my specific concerns and excellent diagnostically. She takes the time to explain conditions and options with great care. She also replies quickly and fully to questions that arise outside office visits. It is my sense that she is a highly ethical practitioner who does not push for expensive solutions unless necessary. Her Poughkeepsie office is orderly and clean. And she is responsive to patient unease about covid-19. I recommend her highly.

Anonymous
Anonymous 03 December 2020

Excellent

Anonymous
Anonymous 21 November 2020

Responded to repair needs and issues on an older unit in a fair manner.

Anonymous
Anonymous 02 November 2020

I highly recommend them for their professionalism, knowledge and compassion.

Anonymous
Anonymous 26 September 2020

Kristy is excellent at resolving any problems.

Review of Kristy (Unflat) Tilley

Excellent. I would recommend her to anyone.

Anonymous
Anonymous 25 September 2020

They are helping me to get the best clarity response from my hearing aid so I'll be able to understand all words during a conversation. They are extremely surportive and caring. I appreciate all the help I recieved from them. I am recommending them to anyone that needs hearing help.

Review of Kristy (Unflat) Tilley

Kristy is a wonderful audiologist. She takes the time to make sure she addressed my questions and concerns. She adjusts the hearing aid to create the best settings for my hearing. She is helping me to get the best clairity and hearing experience from my hearing aids.

Anonymous
Anonymous 31 August 2020

Great service and location!!!

Anonymous
Anonymous 19 August 2020

Community Hearing Services has been a blessing for me. There is always someone available to schedule an appointment or listen to the issues you are experiencing. Struggling with not hearing on the telephone, missing words someone while someone is speaking or saying you are speaking too loud can be devastating. Hearing loss affects you personally and professionally. It's not something you want to talk about. Rachel Doncheck has been so understanding and compassionate. She has made this life change easier to deal with just knowing that I can call her and have her make an adjustment to my hearing aids. I have been going to Community Hearing Services in Poughkeepsie for a year now and I have recommended them to my family and friends. I also urge people just to go for a hearing test as this is something no one thinks to do until something happens. I cannot say enough about the Quality Customer Care and Compassion you will receive at Community Hearing Services!

Review of Rachel Donchek

Rachel is the Best! I try to schedule an appointment every 3 months, or sooner if I have an issue. She listens when I explain things I am having trouble hearing and makes adjustments. She is a very patient and compassionate person, I'm very grateful to her.

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