- Client always first
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- Cutting edge knowledge
- We are the experts
Core Focus: To he...More
100% score based on 5 reviews
Rachel is amazing. I received great care from her. She made sure my hearings aids were working for me. She took the time to listen to me and never rushed. She was so nice and always there to help. She is truly a great and caring audiologist.Read more
I cannot say enough about the great care I received at Community Hearing Services in Poughkeepsie. Rachel is a very special person - genuinely warm and welcoming, competent, empathetic, articulate, and informed. As a first-time hearing aid patient, I was put immediately at ease by her kind, thoughtful, down-to-earth presence. Rachel not only answered all the questions I asked, she also provided me with information I had not thought to consider. Once I acquired my first hearing aids, she also emailed me to check on how I was doing, on two separate occasions. And I also know that I can call on her, if I ever have questions and/or problems with the hearing aids. As for the hearing aids themselves, so far, they're great - they're so light, I hardly know I'm wearing them, and the quality of sound is excellent.Read more
My experience at Community Hearing Services has always been positive. Rachel is patient and compassionate and always listening to the issues I am experiencing. She has made many adjustments according to my needs and input a program which is working for me when I am in meetings. I highly recommend Community Hearing Services and urge people who have not had a hearing test to have one!Read more
The audiologist was very helpul. She was very thorough in her examinations and was a big help in answering all of my questions. But I honestly have a hard time getting past the fact that when a follow-up meeting was cancelled due to COVID, a fill in audiologist conducted the follow up equipment appointment. I requested 2 really important items. I needed another copy of my bill of sale to get a $1,000 rembersement from my Insurence and to add a new channel to my hearing aides that I wanted to add. I received neither and lost out on the money. Needless to say I'm upset.Read more
I love Community Hearing of Poughkeepsie! Rachel Donchek is so patient and kind. My mother is almost 88 and Rachel takes her time, explains everything she is doing; listens to my mom's concerns; waits for us if we are running late; she is AMAZING! I highly recommend this location especially if you have elderly parents or if you are elderly. She takes more time than most with my mother and it is a pleasure dealing with someone who actually cares!!Read more
In our Poughkeepsie office, strive to treat each patient as if they were our own family member to ensure they receive the best possible hearing care. We focus on continually serving those struggling with hearing loss in our surrounding communities. As an established business in the communities we serve we try to enrich the lives of area residents with better hearing.
Hearing Instrument Specialist
Core Focus: To he...More
Core Focus: To help people
Our Niche: To help adults with hearing loss to hear better everyday in as many aspects of their daily life as possible Family owned and operated for over 40 plus years We have successfully fit thousands of patients. We have a 97% satisfaction rating from out patientsLess
Community Hearing Services has 5 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.
Based on 5 reviews
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They are helping me to get the best clarity response from my hearing aid so I'll be able to understand all words during a conversation. They are extremely surportive and caring. I appreciate all the help I recieved from them. I am recommending them to anyone that needs hearing help.
Review of Kristy (Unflat) Tilley
Kristy is a wonderful audiologist. She takes the time to make sure she addressed my questions and concerns. She adjusts the hearing aid to create the best settings for my hearing. She is helping me to get the best clairity and hearing experience from my hearing aids.
Community Hearing Services has been a blessing for me. There is always someone available to schedule an appointment or listen to the issues you are experiencing. Struggling with not hearing on the telephone, missing words someone while someone is speaking or saying you are speaking too loud can be devastating. Hearing loss affects you personally and professionally. It's not something you want to talk about. Rachel Doncheck has been so understanding and compassionate. She has made this life change easier to deal with just knowing that I can call her and have her make an adjustment to my hearing aids. I have been going to Community Hearing Services in Poughkeepsie for a year now and I have recommended them to my family and friends. I also urge people just to go for a hearing test as this is something no one thinks to do until something happens. I cannot say enough about the Quality Customer Care and Compassion you will receive at Community Hearing Services!
Review of Rachel Donchek
Rachel is the Best! I try to schedule an appointment every 3 months, or sooner if I have an issue. She listens when I explain things I am having trouble hearing and makes adjustments. She is a very patient and compassionate person, I'm very grateful to her.