Salem Audiology Clinic

Hearing Aid Clinic in Salem, Oregon

95% score based on 164 reviews

Location and Hours

Salem Audiology Clinic
2521 Boone Road Southeast #120
Salem, Oregon 97306
(971) 407-1303
Directions
Open Hours
Sunday Closed
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed

About Us

Are you ready to start living your life to the fullest again? Without the barrier of hearing loss, you’ll feel reconnected to the people, activities, and sounds that matter most, without the stress and strain that hearing impairment creates.

At Salem Audiology Clinic, we’ve been helping people overcome hearing loss in the Willamette Valley since 1982. While things have changed quite a bit since then—especially hearing aid technology—our approach has remained the same, which is that of a small, family-owned business that treats its patients like it would its own family members.

And that’s what sets us apart from the rest. We’ll work with you until we find the appropriate solution, and we’ll be the first to tell you if hearing aids are not required. If you are a candidate for hearing aids, we’ll guide you through the process of selecting the best model based on your lifestyle and budget, and we’ll program, fine-tune, and optimize your selection for the best results.

We are and always have been in the business of building long-term relationships, and your hearing is our number-one priority from the moment you call to schedule your first appointment. So go ahead and pick up the phone; you’ll be glad you did.

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Our Staff

Christopher S. Frink

Audiologist

Christopher S. Frink, AuD

70 reviews

Organizations

  • American Academy of Audiology
  • Oregon Academy of Audiology

Scot Frink grew up in the field of audiology, his father having started Salem Audiology Clinic in 1981, one of the first private practice audiology clinics in t...

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Scot Frink grew up in the field of audiology, his father having started Salem Audiology Clinic in 1981, one of the first private practice audiology clinics in the United States. Scot obtained his degree in audiology in 2004, but had been involved hearing aid repair since 1990 and dispensing hearing aids since 1995. He previously worked as regional trainer for Phonak Hearing systems from 1999 – 2001 in Oregon, Washington, Idaho, Montana and Alaska, before returning to private practice in 2002. He has presented numerous seminars on technology and practice development for state associations in his region, and currently owns his own practice in Salem, Oregon. He is passionate about assisting the hearing impaired, serving on the Oregon State Hearing Aid Licensing Board since 2002, with a strong focus on consumer rights. When not at Salem Audiology Clinic, he spends time with his family at home. Yes, his children all have red hair.  He is currently working on his doctorate through AT Still Univeristy.

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Carol Sayre

Doctor of Audiology

Carol Sayre, AuD

37 reviews

Organizations

  • American Speech and Hearing Association
  • American Academy of Audiology
  • International Hearing Society
  • Oregon Academy of Audiology

Qualifications

  • Certificate of Clinical Competence in Audiology

Carol has been working in the field of hearing aids since 1995. At that time she began her career after completing the Master of Science program at Portland Sta...

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Carol has been working in the field of hearing aids since 1995. At that time she began her career after completing the Master of Science program at Portland State University for audiology. She worked for a hearing aid manufacturer for ten years. Then in 2005 she began working in a  private practice setting selling hearing aids. After two years she moved from the Portland area and began working for Salem Audiology Clinic as a clinical audiologist doing diagnostic testing and selling and fitting hearing aids.  In 2010 she graduated with her Doctorate in Audiology and continue to enjoy what she does at Salem Audiology Clinic. She is involved in state as well as national organizations, serving as President of the Oregon Hearing Society in 2013-2014 and supporting The International Hearing Society's Fit To Serve campaigne, which is dedicated to improving the hearing healthcare system for America’s Veterans. When she is not busy with work she enjoys spending time with her dog and extended family and church.

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Jade Kuhl

Audiologist

Jade Kuhl, AuD

2 reviews

Dr. Jade Kuhl grew up in a small town in southern Illinois. She received her Bachelors of Science in Communication Disorders and Sciences at Eastern Illinois Un...

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Dr. Jade Kuhl grew up in a small town in southern Illinois. She received her Bachelors of Science in Communication Disorders and Sciences at Eastern Illinois University and her Doctorate of Audiology from the University of South Alabama in May 2017. She loves working in a profession that helps people by improving their quality of life through better hearing and communication. In her free time, she loves to explore new places, try new food, and play with her dog, Zoey.

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Our Services

Testing and Diagnostics
  • Adult Hearing Evaluations
  • Pediatric Hearing Evaluations
  • Veterans Hearing Evaluations
  • Free Hearing Screenings
  • Tinnitus Assessments
  • Otoacoustic Emission Evaluations
  • Tympanometry Evaluations
  • BAHA evaluations
  • Video Otoscopy
  • Speech-in-noise testing
Hearing Assistance
  • Adult Hearing Aid Fittings
  • Hearing Assistance Technology
  • BAHA Adjustments
  • Needs Assessment
  • Pediatric Hearing Aid Fittings
Other Services
  • Earwax Removal
  • Tinnitus Counseling
  • Real Ear Measurements
  • Noise Protection Earplugs
  • Hearing Aid Repairs
  • Captioned Phones
  • Hearing Aid Testbox
  • Hearing Loop Demos
  • Remote Care
  • Sound Tolerance Treatment
  • Dr. Cliff AuD Approved Provider
Musician Services
  • Musician's Earplugs
  • Musician's In-Ear-Monitors

Hearing Aids

At Salem Audiology Clinic, we fit and service hearing aids manufactured by Oticon, Phonak, ReSound, Siemens, Signia, Sonic, Starkey, Unitron, and Widex.

Customer Reviews

Salem Audiology Clinic has 163 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.

Location

Promptness

Experience

Scheduling

Staff

95%

Based on 164 reviews

Write a Review
Member
Member 18 January 2019

Clean, professional, well organized.

Review of Christopher S. Frink, AuD

Carol Sayer was fantastic! Listened to my needs and was always eager to make things perfect.

tina b
tina b 14 November 2018

I wouldnt go anywhere else!!

Tammy  L
Tammy L 05 July 2018

they were very nice and helpful.i like the the place.i just drop in every once awhile and they check on my hearing aids .always. happy to see me.

Member
Member 27 June 2018

The people there were really nice, had some confusion here and there but everything worked out. Plus, they offered coffee which was a big plus for me!

Review of Carol Sayre, AuD

She was a very nice lady and very helpful. Not only did she answered my question but my partner's as well.

Natasha B
Natasha B 14 November 2018

Friendly and helpful people

Member
Member 09 June 2018

Wonderful!

Review of Carol Sayre, AuD

Very pleased with my experience!

Member
Member 25 May 2018

This is a great clinic we've been using for years. Knowledgeable clinical and nonclinical staff. Friendly and polite. Always put the customer first.

Review of Christopher S. Frink, AuD

Excellent provider. Especially patient with older clients. They are willing to work with clients until the customer is satisfied. Excellent customer service.

Member
Member 14 November 2018

Very happy with Salem Audiology Clinic...have been going to them for some time now:) Everyone is very kind, professional and knowledgeable.

Chris M
Chris M 24 April 2018

It would be nice if someone who know ASL that work there but other than that it was good.

Member
Member 31 March 2018

It was a nice place. Staff was friendly and kind.

Review of Carol Sayre, AuD

I loved her.

Member
Member 29 March 2018

It's out of the way for me, but ultimately it was my choice to make the drive. Good staff, skilled technicians and very people-friendly.

Anonymous
Anonymous 27 March 2018

They are always busy; yet, the get people through in a smooth and fast order.

Member
Member 25 March 2018

Really nice staff. Super friendly and efficient. My appointment was on time each and every appointment. Smooth running operation that I would recommend to anyone.

Review of Carol Sayre, AuD

She is very professional and cordial. She knows her business very well and her knowledge of the Starkey product was very important to me.

Member
Member 14 November 2018

Fantastic. Easy access off of I-5 and plenty of room in the waiting area. Receptionist are really friendly.

Review of Jade Kuhl, AuD

Excellent. My son in December going to buy hearing aids from her. He helped me with the process since i'm 89.

Member
Member 08 March 2018

I really like working with Salem Audiology Clinic! Their new space in South Salem is very welcoming. I think the thing I like best about them is that hearing aids are what they do, they concentrate on it and do it very well. They offer many brands, are knowledgeable about all of the features of all of the products. You can trust them to help solve your individual hearing issues.

Review of Carol Sayre, AuD

I think Carol is a great hearing professional. I have worked with her for over ten years and she is always on the lookout for products that will help me with my specific hearing issues. Carol is great and I recommend her to everyone having hearing issues without reservation!

Member
Member 19 February 2018

They are professional, friendly and have a comfortable non-sterile environment.

Member
Member 13 February 2018

I had a great experience with Salem Audiology. The staff were friendly and professional. Very short wait times for my appointments. Office is very clean, pleasant and professional.

Review of Carol Sayre, AuD

Carol is wonderful to work with. Friendly, professional and helpful. I thought it was nice that she also wears hearing aids and also has tinnitus so I felt like she knew well what I was experiencing. She was also very credible and knew what she was doing. Thank you Carol!

Katie N
Katie N 09 February 2018

It's all ways clean and welcoming

Anonymous
Anonymous 29 January 2018

Great place! Service and attention to clients is excellent.

Review of Carol Sayre, AuD

Carol is fabulous at what she does. I am so glad I picked her office for my hearing problems.

Member
Member 25 December 2017

Everyone at the clinic are kind, helpful and professional. They go the exta mile to ensure that my needs are met.

Anonymous
Anonymous 25 December 2017

From the moment you arrive in the clinic, the staff are helpful, kind and willing to go the exta mile to meet my needs. This is an amazing clinic and I'm so thankful for all of them!

Jeanine B
Jeanine B 30 October 2017

Proved great care and service.

Anonymous
Anonymous 30 October 2017

I felt they treat their clients with respect.

Richard F
Richard F 24 October 2017

As soon as I walked in the door Lena is very pleasant and sweet asking everyone if there's anything she can get them? anything needed water piece of candy. lol VERY PLESANT, I'm very pleased with the staff. I say give them all a raise, there love for the job and all the patients I've seen has earned Merit for one. I never met or knew anyone at Salem Audiology, till I got Hearing aids and I feel its a family they have welcomed me into with open arms. I'm grateful. hope this helps. Richard Francis rfrancis13167@gmail.com

Anonymous
Anonymous 20 October 2017

The professional staff is personable, professional and proficient. Call are handled expertly, personal visits are a delightful experience.

Review of Christopher S. Frink, AuD

Scott has been a tremendous asset to our family. Because my mother is confined to a memory care unit, he made a house call late on a Friday...unheard of. Service by him personally, and his professional staff is excellent. He helped to thread the needle with Medicaid to help us with her hearing; something I will always be most grateful. He has been involved with her care for several years, and has been exceptional to work with.

Nadine S
Nadine S 06 September 2017

each person there knows their job and is very pleasant.

Anonymous
Anonymous 09 July 2017

Nice people, great service!

B F
B F 02 July 2017

Easy access off of north Lancaster and great staff. No issues or complaints. I was very well taken care of by all.

George K
George K 30 May 2017

I had a good experience at Salem Audiology. And would recommend them to friends and family.

Gordon B
Gordon B 08 May 2017

They are friendly and professional- easy to work with.

Darlene W
Darlene W 13 April 2017

Only place I go.

Review of Carol Sayre, AuD

I like her and I learn with her. I want her to remain my provider for a long time.

Anonymous
Anonymous 30 March 2017

Excellent providers. Always available to help.

Anonymous
Anonymous 15 March 2017

Very happy with Scott, staff and the clinic

Review of Christopher S. Frink, AuD

Only worked with Scott. Don't know Christopher

Scot F
Scot F 15 March 2017
We'll always do our best to serve your needs!
Phillip H
Phillip H 04 March 2017

I have been with them Salem audiology clinic for over 10 years great services and i would give them a 1000 stars

Review of Christopher S. Frink, AuD

A great and wonderful provider he went above and beyond expectation

Scot F
Scot F 06 March 2017
Thanks Phillip, and thanks for all of your years of loyal patronage. We hope to continue serving you for many years to come.
Anonymous
Anonymous 02 March 2017

Nice environment. I would recommend the clinic to my friends, family, and anyone else!

Scot F
Scot F 02 March 2017
Thank you! We appreciate your referrals. Please let us know if there is anything else we can do for you.
Anonymous
Anonymous 02 March 2017

I am satisfied with my results, and if you have hearing problems, this is the place to go.

Scot F
Scot F 02 March 2017
Thank you! Please let us know if there is anything we can do for you.
Anonymous
Anonymous 14 November 2018

salem audiology is a very good place to go when you have a hearing problem , they work to solve your problems.

Review of Carol Sayre, AuD

carol is a very easy person to work with my hearing problems , thanks Carol.

Richard C
Richard C 21 February 2017

All the staff where friendly and knowledgeable. I plan to return there for all my audiology needs.

Review of Carol Sayre, AuD

Carol was very friendly and professional. I would definetly recommend her to others.

Norma S
Norma S 08 February 2017

They are very friendly and competent. I always get my questions answered and problems resolved.

Review of Christopher S. Frink, AuD

He is very patient and willing to help with everything. He went out of his way at times. Very personable.

Scot F
Scot F 08 February 2017
Thank you Norma. Please let me know if there is ever anything we need to do for you.
Richard N
Richard N 05 February 2017

Few turns of streets and I'm right there. It's not far at all. The place's really friendly and there's a television with telecoil and I always set it to program T for it, which is perfect when you're waiting.

Dave C
Dave C 02 February 2017

i would recommend it strongly

Garrett  B
Garrett B 24 January 2017

The place is old. The coffee is either to strong or is old. There are papers and files laying all around the staff area.

Anonymous
Anonymous 24 January 2017

It is old building. There are paper and files all over the place and the coffee is old or too strong. The non clinical staff are very professional and I like them very much

Anonymous
Anonymous 18 January 2017

Salem Audiology can do nothing to improve. They've mastered their craft. Never thought I'd have such a wonderful experience in my lifetime as I have with Salem Audiology. Congratulations.

Review of Christopher S. Frink, AuD

Chris was great. Everyone the has been fantastic. I highly recommend the services they provide.

Scot F
Scot F 18 January 2017
Thank you for your kind words! We plan to do nothing to disappoint you!
Hailiane S
Hailiane S 05 January 2017

They just opened a new location just 5 miles from my home which was a big factor in my choosing Salem Audiology. In the past I provided transportation for others and knew about the good service they provide.

Review of Christopher S. Frink, AuD

I liked him and felt confident that he knew what he was talking about. He was very helpful.

Scot F
Scot F 05 January 2017
Thank you for your kind review. Please always know that we are ready to serve you (and your friends!). Thank you for also mentioning our new location (at 2521 Boone Rd. SE Suite 120, 97306), near Salem Clinic on Kuebler Road in South Salem. We're trying to promote this new location as much as possible in order to make it successful, so please tell others! :)
Anonymous
Anonymous 31 December 2016

As previously stated, one of the most professional businesses I've had the pleasure of working with. Everyone is very kind and understands that they need to speak clearly to us folks that have a loss of hearing.

Review of Carol Sayre, AuD

She was awesome, patient and understanding. Salem Audiology is one of the best and most professional businesses I've ever had the pleasure of working with.

Michael W
Michael W 20 December 2016

Accommodated my needs even though I showed up on the wrong day for my appointment once. Very pleasant staff

Anonymous
Anonymous 27 November 2016

The professionals and staff at Salem Audiology Clinic cater to their clients. They are open, friendly, and ready to do what they can for those who come to the clinic, even if it is just for a battery.

Review of Carol Sayre, AuD

I was very impressed with my provider's knowledge of hearing loss and hearing aids. She was very patient and kind. She knew what I was asking every time I had a question.

Anonymous
Anonymous 27 November 2016

Great clinic!

Review of Carol Sayre, AuD

She's great!

Anonymous
Anonymous 27 November 2016

Very Good!!

Review of Christopher S. Frink, AuD

Very professional and ready to help in any case.

Michael K Y
Michael K Y 21 November 2016

People were very friendly and very helpful.

Royal B
Royal B 27 October 2016

Very professional and business like, yet very friendly

Review of Carol Sayre, AuD

Dr Sayre was very thorough in the initial testing and the tuning of the aids to meet my needs. She answered all my questions about the process and the setting up the blue tooth capabilities of the hearing aids.

Anonymous
Anonymous 16 October 2016

Scott and his staff are the best. Always willing to help and take the time to make sure we understand everything. As I said, we wouldn't go anywhere else.

Review of Christopher S. Frink, AuD

These people are wonderful. Very helpful, understanding and knowledgeable. We wouldn't go anywhere else.

Bill D
Bill D 13 October 2016

So far, so good.

Review of Carol Sayre, AuD

Carol is very knowledgeable and easy to work with. I think the DVA connection may be fairly new with this office and the delays we've encountered cause the service the VA provides to be slower than they're used to.

Anonymous
Anonymous 11 October 2016

Very satisfied.

Anonymous
Anonymous 11 October 2016

Great business.

Member
Member 05 October 2016

Wonderful, Wonderful place.

Review of Carol Sayre, AuD

She is the most caring heath care provider i have ever had a chance to work with. I was so lucky to get Carol. praise the LORD

Steven H
Steven H 16 September 2016

Well organized and treated as if you are family.

Review of Christopher S. Frink, AuD

Very knowledgeable about his profession as an audiologist. Truly is genuinely concerned with his patients and wants only to help them.

Gary D
Gary D 04 September 2016

Nice to work with, friendly and welcoming.

Anonymous
Anonymous 02 September 2016

Would recommend them to anyone

Paula S
Paula S 26 August 2016

The facility is well staffed and seems to make every effort to see that clients are comfortable.

Review of Christopher S. Frink, AuD

Mr. Frink was very personable and it was enjoyable to work with him. He seems very knowledgable and was quick to offer suggestions for the early issues that arose when I first started out with my hearing aids.

Anonymous
Anonymous 22 August 2016

The staff at this clinic is very helpful, patient, and professional. They provide a very pleasant atmosphere and know how to make us comfortable scheduling appointments, making payments, or just sitting in the waiting room!

Review of Christopher S. Frink, AuD

I wish everyone could have as qualified, thorough, and honest a hearing specialist as Scott. We drive 60+ miles from our city (which has several hearing clinics) because of the excellent service Scott provides. He is an outstanding professional. We had some uncomfortable meetings with other hearing specialists before Scott was recommended to us.

Anonymous
Anonymous 17 August 2016

Recommended by a friend and good report from a family member who is a nurse and had knowledge of the Clinic.

Member
Member 16 August 2016

Overall, a very positive experience.

Review of Christopher S. Frink, AuD

Very patient and professional. Way better fit for me than the first audiologist I worked with in my quest for hearing aids.

Joyce T
Joyce T 31 July 2016

I was satisfied with my overall experience with the Clinic and staff.

Review of Christopher S. Frink, AuD

Informative, straightforward and a patient, good listener.

Myron R
Myron R 30 July 2016

I really like these people. They are professional, honest and with high integrity

Review of Christopher S. Frink, AuD

In 2012 I inherited some state of the Art hearing aids and brought them to Salem Audiology to have them fitted and adjusted for me. They only charged me around $700. Never the less they have supported and helped me ever since with NO additional charges. Besides being available and helpful they are incredibly honest. At least three times I have been in to see one of the owners, Scot Frink, to get adjustments or to ask him about "better" alternatives. Each time he could have said " Yes, your hearing aids are getting out of date" or " There is new technology on the market that you should buy." The last time I was there because a close friend had gotten new hearing aids and told me they were brand new technology that I needed. Scot carries that brand and told me that although they had some newer features, for my hearing situation it did not merit me spending several thousand dollars. Here is a person concerned about his patients and his integrity. I highly recommend Salem Audiology.

Carol B
Carol B 27 July 2016

When Salem Audiology Clinic was new it was a bright new spot in Salem, Oregon. The fact that Salem Audiology remains where it is and keeps up their clinic is wonderful to me.It is like going home and feels so right. You might want an upscale fancy shmancy office where the overhead insures they will charge you extra for their upkeep just on rent.I love their offices and it is familiar and handy and easy to get in and out of.Pleae don't ever move.

Review of Christopher S. Frink, AuD

I have been going to his families business for almost 30 years. "Scott" is the most patient, kind and actually handsome, professional Audiologst. I don't know why I would ever see any other. Scott researches what is up and coming and informs me. Scott never cuts corners. When you are evalutated you are in an actual sound proof room to test your loss. I don't think your test should ever be done any other way. Scott's reputation far proceeds him in my travels and communication with other hearing impaired people.Scott will set you up to succeed! If you do not need the expensive aide he will sell you the less expensive one if that is what you need.If you cannot wear your aide and/or tolerate it he will refund you and wait till you are ready.Scott is very honest and I enjoy working with him, HE MAKES ME HEAR!!!

edward k
edward k 25 July 2016

vert good and love the candy

Review of Carol Sayre, AuD

very patient and under standing

Charles P
Charles P 12 July 2016

Great service and friendly staff.

Review of Christopher S. Frink, AuD

Angela  M
Angela M 12 June 2016

Wonderful place, and the staff is always happy and helpful.

Duane M
Duane M 31 May 2016

Good clinic, modern equipment, support staff could be a little better about follow-up.

Brenda J
Brenda J 26 May 2016

Everyone at the clinic was helpful and informative. They made me feel important and safe.

Member
Member 22 May 2016

They have incentive programs that are difficult to use.

Anonymous
Anonymous 21 May 2016

It was a pleasure to be in a warm family atmosphere and at he same time be treated with complete professionalism.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

He is very professional, knowledgable, and explains in a manner I can understand.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My provider has been so helpful in regards to follow ups after receiving my new hearing aids.

Anonymous
Anonymous 20 May 2016
Member
Member 20 May 2016

Review of Carol Sayre, AuD

very complete in informing me about my hearing problem and the hearing aids

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My provider was very professional, quite knowledgeable, and anxious to help. He was able to demonstrate the best result that his product can put out.

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016
Member
Member 20 May 2016

Review of Carol Sayre, AuD

Salem Audiology Clinic is a group of very knowledgeable people all working to help people hear better. Easily accessible and staff is friendly.

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

Mr. Frink is very professional in assisting people with hearing difficulties.

Ken B
Ken B 20 May 2016

Review of Christopher S. Frink, AuD

Provider was helpful and professional. He took plenty of time to understand the unique situation with my condition and to explore alternatives to resolve problems. He continues to try to resolve issues that I have and to make my situation the best possible even though I have not been totally happy with the technology of the new aids.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

Scott has been very helpful and professional throughout the entire process of assessing the hearing status and determining solutions for my unique situation. He recognizes my lack of enthusiasm for the new aids and continues to try to resolve the issues Involved.

Kim V
Kim V 20 May 2016

Review of Christopher S. Frink, AuD

Scot Frink and his staff were very professional and I would recommend them highly. Their customer service is top notch and I felt well educated and informed.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My experience with Salem Audiology was excellent. I was treated professionally and well educated on the cost/benefit ratio in making my device decision. I was thrilled to be part of the Unitron Flex Trial program. I was able to try the hearing aids at the different levels of sensitivity which was the key to knowing what was best for me. By the time I made a decision, I felt well informed and confident in my purchase. Scott and his staff provide top notch customer service and compassionate care. I have already referred people to Salem Audiology. Well done!

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My provider was very friendly, helpful and professional. My adjustments were willingly provided with understanding.

Yuriy L
Yuriy L 20 May 2016

Review of Carol Sayre, AuD

I feel pretty good with my new hearing aids.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My provider listened to me and explained fully what was going on and how to solve my problems.

Gary M
Gary M 20 May 2016

Review of Christopher S. Frink, AuD

This is the second set of aids I've got from Scott, so that should tell you something there. I'm probably not the easiest person to deal with. I ask a lot of questions, don't settle for "good enough", I want thing right. Scott gave me so much information, was pickier then me, explained thing in terms I could understand, an if use some audiology term explained it without my asking. My wife and I were fit at the same appointment, I learned from her fitting and she learned from mine. I was satisfied with mine from the start, just had to have a little work done on one ear bud, no problem. Hopefully this is not my last set of aids, I will get the next set from Scott!

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

SCOTT WAS VERY KNOWLEDGEABLE AND HELPFUL

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

I can't imagine anyone better. However, I can't speak for all the audiologists in this office.

Member
Member 20 May 2016

Review of Carol Sayre, AuD

My provider was great! I would totally recommend Carol and Salem Audiology!

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

Very professional but have had trouble getting correct fit of hearing aids and correct sound levels and have had to make a lot of visits for adjustments as the hearing aids don't function the way it was explained to me they would.

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

He was very polite and professional. He was willing to solve my hearing problems.

Shelly H
Shelly H 20 May 2016

Review of Carol Sayre, AuD

Already suggested hearing aids to my father in law that purchased in Lake Havasue City AZ

Member
Member 20 May 2016

Review of Carol Sayre, AuD

I have recommended my audiologist, Carol Sayre, to my friend Roy Morris.

Anonymous
Anonymous 20 May 2016
Rudy D
Rudy D 20 May 2016

Review of Carol Sayre, AuD

I love working with her and she is very easy going. She is one of the few that I see that enjoys her work. She understands the quirks and vocabulary I use when describing my hearing aids.

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My hearing professional has helped me with any problem I have had. I'm happy with how easy my hearing professional was to talk to.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

Worked with Voc Rehab to provide me with the appropriate aids to allow me to continue work. Took time to answer all my questions. Front staff was very welcoming.

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

last sept I had a med problem on a sunday and took my hearings aids apart, my wife called scot he said to come in that he would be in his office that day, but in the mean time I got worse and was taking to the hospital with a very high co2 level , my wife called scot back to tell him that I would be in the hospital for some time. scot came down to the hospital right than and got my hearing aids and repaired them while I was still in the ER I can not say enough about the folks at SALEM AUDIOLOGY CLINIC and SCOT FRINK Ronald j Eidsmoe

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

Scot Frink (all Salem Audiology staff) has regularly, consistently exceeded my expectations for over ten years (three upgraded devices). The courteous, caring, prompt professional service I receive (and witness other clients receiving) is exemplary. I have referred, and will continue to refer, others to seek the assistance and information (education) I have enjoyed from Scot and his staff. After I have encouraged friends, associates to seek assistance from Scot–his staff–the positive feedback I get from them about their visit is confirming for why I did and will continue making referrals to Salem Audiology.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

Chirs ,is very helpful takes the time to listen to me makes sure Iam happy

Linda C
Linda C 20 May 2016

Review of Christopher S. Frink, AuD

It was great.It's nice to be able to hear.

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

I was originally referred to Scot by my father. I have been very pleased every time that I have visited the clinic for an appointment or just to get the hearing aids checked or cleaned. The staff is wonderful and always very helpful and friendly. I have referred many people to the clinic and will continue to do so. Scot and his staff have helped me better understand the extent of my hearing loss which I did not truly realize before being fitted with my first pair of hearing aids.

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Carol Sayre, AuD

My provider is very nice and patient with me. She helped me a lot with all my problems with my hearing aids, and made me feel very comfortable, like a family member. I would recommend her to everyone.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

My hearing professional has been a great help with my aid. He is presently working on a problem (pre-existing) that should soon be resolved.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

He was knowledgeable and helpful.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

They explained every detail about the aid. The test session went very well.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

He is very professional and knowledgeable.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

The hearing professional was very thorough, knowledgeable, and organized. He knows the various instruments, computer programs, hearing assessment systems, and how to integrate all the information. He also has excellent support staff available to take care of any small issues with equipment. I am delighted with him.

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

Scott has shown himself to be a wonderful asset who is interested in my satisfaction far more than his profits. He has actually counseled me to hold off upgrading for a year or so as the step up would not be worth the investment until the next round of upgrades. He is honest and committed to my satisfaction.

Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016
Anonymous
Anonymous 20 May 2016

Review of Carol Sayre, AuD

Great service.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

Very professional as well as knowledgeable about the type of hearing aids I received while taking me step by step through setup process.

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

They are very nice people and all of the above.

Member
Member 20 May 2016

Review of Christopher S. Frink, AuD

Scot Frink is very knowledgeable, friendly and professional. Staff is very competent.

Sandra K
Sandra K 20 May 2016

Review of Christopher S. Frink, AuD

I found my audiologist to be both caring and knowledgable. I was at ease from the very beginning and that made the transition to hearing aids so easy. I would recommend this clinic without reservation.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

Very professional and knowledgable. Listens well and is able to zero-in on a problem and fix it. Always open for return visits and has time if I'm having a problem with my hearing aids. He and the staff are pleasant and ready and eager to help! I have recommended Scot to a number of people.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

If you need hearing aids I have found the best place to go: Salem Audiology Clinic. When you walk into their office you are greeted and they make you feel like you are part of the family. They talk directly to you so you can understand them.

Anonymous
Anonymous 20 May 2016

Review of Christopher S. Frink, AuD

I have been going to Salem Audiology Clinic for my hearing healthcare for more than ten years now and am very satisfied with the care I receive. Scot Frink , Audiologist and Co-Owner of Salem Audiology Clinic is very thorough in testing for hearing loss and has done the best job possible in providing hearing aids for me that provide the best hearing possible with my hearing loss. Scot will not stop until he finds the right hearing aid to provide the best solutions to his patients' hearing needs and I feel he is able to inform me of the latest technology in hearing aids and connecting devices. I am very happy with the service he continually provides.

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