RK Audiology - Westlake

Hearing Aid Clinic in Austin, Texas

95% score based on 5 reviews

Location and Hours

RK Audiology - Westlake
4201 Bee Caves Road Ste A102
Austin, Texas 78746
(512) 729-3880
Directions
Opening Hours
Sunday Closed
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday Closed
Saturday Closed

Schedule an Appointment

About Us

RK Audiology is an independently-owned Austin-based company providing simple solutions for high-tech hearing and protection.

RK was co-founded in 2011 by Paula Rivers and Janet Krueger. The RK team offers exceptional service and products for those needing hearing help, in addition to musicians, music lovers, athletes, recreational sports enthusiasts, and emergency first responders, in a professional and comfortable environment.

Find out more about the RK team

We specialize in the fitting and programming of hearing devices that are discreet, 24/7 wearable, and comfortable. All our providers are Lyric Hearing certified. We offer wireless hearing solutions that offer connectivity for streaming with TV, music, phone, conference calls and more.

Services include hearing evaluations, real ear measurement, 3D ear scanning, ear cleanings, custom-fit earplugs, in addition to programming and repair of all makes and models of hearing instruments.

Passionate about education and protection, with an understanding that no two individuals are alike, RK Audiology has a personalized solution for every client.

#RKears #EarLoveAustin #Local #RKWest

Listen * Protect * Amplify

See Our Videos

Phonak Hearing Aid Cleaning Instructions
Featured Video

Phonak Hearing Aid Cleaning Instructions

15 June 2020

How to clean Phonak hearing aids. RK Audiology https://rkaudiology.com/

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Our Staff

Paula Rivers

Audiologist

Paula Rivers, MS

1 review

Organizations

  • American Academy of Audiology
  • Texas Academy of Audiology
  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Paula Rivers is an audiologist, founder and co-owner of RK Audiology. She grew up in Mineral Wells, TX, shooting guns, riding motorcycles, operating heavy equip...

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Paula Rivers is an audiologist, founder and co-owner of RK Audiology. She grew up in Mineral Wells, TX, shooting guns, riding motorcycles, operating heavy equipment and listening to loud music. This early noise exposure was all without protecting her ears, giving an extra appreciation for the importance of wearing hearing protection.

Paula received her Bachelor of Science in Communication and Human Relations, with a minor in Radio/Television/Film from Texas Christian University and graduated cum laude. Paula earned a second Bachelor of Science degree, this time in speech-language pathology from Texas Woman’s University and her Masters of Science in Audiology from the University of North Texas.

Paula has a fascination with the anatomy and physiology of the ear and is an early adopter of all the latest tech. She specializes in customized hearing instrument fittings. She works with musicians and recreational sports enthusiasts to find the best solutions for custom in-ear monitors and hearing protection.

When not at RK, Paula may be found playing with her pup, strumming her ukulele or guitar, riding her bike and finding the sunshine.

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Victoria Villarreal

Audiologist

Victoria Villarreal, AuD

0 reviews

Organizations

  • American Academy of Audiology
  • Texas Academy of Audiology
  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Victoria Villarreal, AuD, graduated from The University of Texas at Austin in December of 2019 with her Doctorate of Audiology. She previously received her Bach...

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Victoria Villarreal, AuD, graduated from The University of Texas at Austin in December of 2019 with her Doctorate of Audiology. She previously received her Bachelor of Science in Communication Sciences and Disorders with a minor in Theatre and Dance in 2016, graduating with the highest honors from The University of Texas at Austin.

Dr. Villarreal (Dr. V) is a University Lecturer, currently teaching Amplifying Systems in Aural Rehab to Audiology Doctoral students at The University of Texas at Austin.

Dr. V is highly knowledgeable in the fitting, programming, and service of the latest hearing technology, and is a Certified Lyric Hearing Provider. She is skilled at finding the best custom-fit options for musicians and music lovers.

Originally from Burnet, TX, Dr. V has enjoyed making Austin her home. In her free time, she enjoys taking ballet classes and listening to live music around the Austin area with her husband.

Dr. Villarreal joined the RK Audiology team in June 2019.

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Venessa Rector

Office Manager

Venessa Rector

0 reviews

Venessa Rector is the Office Manager on our RK team. She is the voice when you call and the person who greets you when you arrive – in addition to keeping RK ru...

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Venessa Rector is the Office Manager on our RK team. She is the voice when you call and the person who greets you when you arrive – in addition to keeping RK running smoothly!

Venessa joined the RK team in July of 2015. She has a depth of knowledge to assist in troubleshooting hearing aid connectivity challenges. She is adept at hearing aid device clean & checks and custom earpiece fittings.

Venessa has a background in marketing, and a curiosity to learn new things. She attended the Occupational Hearing Conservation training through CAOHC to understand the field of hearing conservation and the profession of audiology.

When not at RK, Venessa enjoys date nights with her husband, listening to local music around town, and relaxing at nearby lakes with the family.

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Janet Krueger

Audiologist

Janet Krueger, MA

0 reviews

Organizations

  • American Academy of Audiology
  • American Speech and Hearing Association
  • Texas Academy of Audiology

Qualifications

  • Certificate of Clinical Competence in Audiology

Janet is a native Texan, audiologist, founder, and co-owner of RK Audiology. Her role at RK includes marketing, front office, admin, HR, bookkeeping, and a few ...

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Janet is a native Texan, audiologist, founder, and co-owner of RK Audiology. Her role at RK includes marketing, front office, admin, HR, bookkeeping, and a few other hats, depending on the day.

Janet received her Bachelor of Science from Baylor University and a Master of Arts in Audiology from the University of Texas at Austin.

She loves living in Austin — a beautiful, eclectic, music-loving city with a small-town community heart and soul. Janet has a passion for supporting the local community.

Janet has worked with hearing instrument manufacturers in training, business development, research, and software evaluation roles.

She is active in numerous professional organizations including the Austin Independent Business Alliance (AIBA) and the Texas Academy of Audiology (TAA). She is a member of the Board of Directors for both and serves as the Vice President for AIBA and the Director of Website Management for TAA. She is an alumnus of the Experience Austin, Leadership Austin Program, Spring 2011.

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Tony Milesi

Audiologist - Intern

Tony Milesi, BSc

0 reviews

Anthony (Tony) Milesi was born and raised in Indianapolis, Indiana. He attended Ball State University where he completed his Bachelor of Science Pre-Audiology d...

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Anthony (Tony) Milesi was born and raised in Indianapolis, Indiana. He attended Ball State University where he completed his Bachelor of Science Pre-Audiology degree along with a minor in Speech-Language Pathology. Continuing at Ball State University, he is completing his 4th and final year in the Doctor of Audiology Graduate program.

Tony has an easy-going manner in the fitting, programming, and service of the latest hearing technology. He takes his time with each client to ensure all questions have been answered and the client’s hearing potential has been reached. Tony is a Certified Lyric Hearing Provider.

Tony joined the RK team In June 2021 for his 4th-year externship and is enjoying exploring all Austin has to offer!

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Cassie Shipp

Audiologist

Cassie Shipp, BSc

0 reviews

Cassandra (Cassie) Shipp was born and raised in Ontario, Canada. When Cassie was 15, her family moved to Houston, Texas. She attended Texas State University and...

More

Cassandra (Cassie) Shipp was born and raised in Ontario, Canada. When Cassie was 15, her family moved to Houston, Texas. She attended Texas State University and received her Bachelor of Science in Communication Disorders. Cassie is returning to RK in June of 2022 to begin her 4th-year externship as a Doctor of Audiology student, University of Texas at Austin.

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Our Services

Testing and Diagnostics
  • Adult Hearing Evaluations
  • Otoacoustic Emission Evaluations
  • Tympanometry Evaluations
  • Video Otoscopy
  • Speech-in-noise testing
Hearing Assistance
  • Adult Hearing Aid Fittings
  • Hearing Assistance Technology
  • Needs Assessment
Musician Services
  • Musician's Earplugs
  • Musician's In-Ear-Monitors
Other Services
  • 3D Ear Scanning
  • Earwax Removal
  • Hearing Aid Repairs
  • Lyric Provider
  • Noise Protection Earplugs
  • Real Ear Measurements
  • Unbundled Hearing Aid Pricing
  • Virtual Sound Room
  • Tinnitus Counseling
  • Hearing Aid Testbox
  • Captioned Phones
  • Dr. Cliff AuD Approved Provider
  • Remote Care

Hearing Aids

At RK Audiology - Westlake, we fit and service hearing aids manufactured by Bernafon, Oticon, Phonak, ReSound, Rexton, Siemens, Signia, Sonic, Starkey, Unitron, and Widex.

Customer Reviews

RK Audiology - Westlake has 5 customer reviews, and has achieved excellent ratings for its location, promptness, scheduling, and staff.

Location

Promptness

Experience

Scheduling

Staff

95%

Based on 5 reviews

Write a Review
Member
Member 13 June 2019

Professional, Knowledgeable, friendly and helpful.

Review of Paula Rivers, MS

Professional and knowledgeable. Only so much can be accomplished in 30-45 minutes.

Anonymous
Anonymous 13 June 2019

I love them. Totally. They are great in every way. I recommend them highly to friends family. To Anyone. As I said I love them totally.

Anonymous
Anonymous 13 June 2019

Cream of the Audiology Crop! The entire staff is consummate, caring, and professional. They listen and take the time to hear what you say.

Anonymous
Anonymous 13 June 2019

They are extremely professional with high integrity and great in what they know well audiology. I would not trust anyone else in Austin they are gem!!

Member
Member 13 June 2019

Excellence in every aspect of their services. Paula Rivers has extraordinary competence as a technician and a very inspiring ability to connect and "hear" my needs.

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