Altitude Audiology

Hearing Aid Clinic in Spring Branch, Texas

100% score based on 8 reviews

About Us

Altitude Audiology is the first audiology clinic in the Bulverde Spring Branch area.  Mackenzie Thomas has almost 20 years of experience in several different areas of audiology.  We are a full service audiology clinic, offering hearing testing, hearing aids, tinnitus therapy, as well as ear cleaning.  Mackenzie has always treated her patients like family and made sure that every patient feels like they get the best treatment possible.  We do things a little different when it comes to purchasing hearing aids, you will be trying them before you purchase them.  You will get a real-world assessment with our hearing aids that lets you experience improved hearing at home, work and everywhere in between before you buy.  We you come in from your trial, we are able to analyze the data to find the perfect solution for you.  You shouldn't pay for features you don't use, but you don't want to cut out the most used programs in your world!

We offer hearing aids in many different price points, and we even have a rent to own program.  Come in and give us a try, at least come for a hearing test and cookies and coffee.

Location and Hours

Altitude Audiology
172 Creekside Park Suite 107
Spring Branch, Texas 78070
(830) 265-5320
Directions Website
Opening Hours
Sunday Closed
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 12:00 PM
Saturday Closed
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Our Staff

Mackenzie Thomas


Mackenzie Thomas, MSc

6 reviews


  • American Academy of Audiology
  • American Speech and Hearing Association


  • Certificate of Clinical Competence in Audiology

I love being an audiologist and helping people hear again.  I try to take an approach to my patients that makes them feel like family.  Each person has differen...


I love being an audiologist and helping people hear again.  I try to take an approach to my patients that makes them feel like family.  Each person has different needs and expectations, and its important to me that they feel like I take the time to give them the attention they deserve.  I have my patients wear some of my hearing aids for two weeks, and then we discuss the experience before they make a purchase.  Hearing aids are an investment and we need to be sure they are making a decision that will benefit them for year.

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Our Services

Testing and Diagnostics
  • Adult Hearing Evaluations
  • Pediatric Hearing Evaluations
  • Tinnitus Assessments
  • Tympanometry Evaluations
  • Veterans Hearing Evaluations
  • Video Otoscopy
Hearing Assistance
  • Adult Hearing Aid Fittings
  • Hearing Assistance Technology
  • Needs Assessment
Musician Services
  • Musician's Earplugs
Other Services
  • Captioned Phones
  • Earwax Removal
  • Hearing Aid Repairs
  • Noise Protection Earplugs
  • Real Ear Measurements
  • Tinnitus Counseling
  • Unbundled Hearing Aid Pricing

Customer Reviews

Altitude Audiology has 8 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.







Based on 8 reviews

Review Altitude Audiology
David Robertson
David Robertson 25 January 2020

It’s not about hearing aids. I could’ve gotten hearing aid‘s for myself and my father-in-law from many vendors. What it is about is consistently being overwhelmed with a sense of family. These folks proved quickly that my getting great health care AND receiving astounding personal service was their goal. They exceeded that goal.

Review of Mackenzie Thomas, MSc

While it is true that Dr. Mac is a bit vertically challenged, I absolutely did not hold it against her. Search where are you might, you will not find a better individual to attend to your hearing needs. She rocks.

Anonymous 15 January 2020

I’m 78 years old. Have had hearing impairment since I was 53. I won’t trust my hearing assistance to ANYONE but Mackenzie. The very best I’ve ever had.

Review of Mackenzie Thomas, MSc

Mackenzie is the absolute best. Professional, courteous and always very helpful for all my hearing needs.

Anonymous 15 January 2020

Besides being very knowledgeable McKenzie makes you feel very comfortable and does all that she can to help you hear better. If she thinks she has something else that will help she will show it to you and let you use it. I have never felt so comfortable with an audiologist before. Her office staff are a great part of this.

Anonymous 09 January 2020

Excellent client service, excellent technical abilities, and a fantastic office staff / process. I recommend Altitude Audiology to EVERYONE that responds to me with "huh?"!! I cannot be happier with them.

Review of Mackenzie Thomas, MSc

I'd give 6 stars if I could - EXCELLENT audiologist and person!

Anonymous 06 December 2019

Mackenzie and her staff are awesome! They are both so friendly and when Mackenzie says she is not like other audiologists, she means it. She provided me an option for a device that was never introduced to me at my other audiologist's even though it was on the market. And she has let me use this device for a couple of month's now! She wants to make sure the device is going to work for you before you commit to buy, which is awesome considering insurance doesn't cover them and they run around $6500. I love her heart for her work and am so glad that I decided to set up an appointment with her initially to see if there was anything that she could do for me! Thank you!

Review of Mackenzie Thomas, MSc

See other review for the whole office

Anonymous 04 October 2019

I was impressed with the Audiologist's accurate presentation of her diagnosis and the required remedy. When rendering the treatment everything occurred as anticipated. I am most satisfied and appreciative. The treatment area was most professional and the staff was outstanding, Thanks, S.R.

Anonymous 02 October 2019

I received excellent professional service and advice when I visited for a hearing test.

Review of Mackenzie Thomas, MSc

Very knowledgeable and proficient.

Anonymous 17 September 2019

Most of my healthcare visits results in doctors and their staff treating me with indifference and no concern about me as a person. It has always been like being on an assembly line with long frustrating waits. Altitude Audiology however was a breath of fresh air. The entire staff has that rare combination of professionalism along with a caring attitude. I highly recommend this clinic.

Review of Mackenzie Thomas, MSc

From the very beginning of my visit it was obvious that Ms. Thomas was friendly and caring along with being professional. I'd highly recommend her.

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