Live Better Hearing

I had a great experience with Live Better Hearing! Scott creates a positive atmosphere that enables patients to feel confident that they are on the right hands. I’m a a veteran who is a customer on a VA referral. They are experienced with the VA processes and device ordering which helped make the experience smoother. When there was a delay in the VA process they were helpful in getting it worked out. Scott is highly supportive of veterans and takes personal pride in serving veterans!

I was fortunate to be sent here by the local VA hospital since they do not have a complete audiology facility. Scott was an absolute delight to work with. He scheduled a complete hearing test and cleaned my hearing aids I had received from the VA hospital in Phoenix. Highly recommend him.

Very thorough and informative Easy to communicate with, Was a little confusion on time to receive my hearing aids, however issues were 110% resolved. No more issues Scott is on the ball and covers thing’s very nicely..

This office is contracted with True Better Hearing and they were not familiar with the brand that the insurance offers. The devices were picked up and programmed and the next afternoon one of the devices are not working. (No fault of this office as far as I know at this point.) There was a delay in ordering the devices and thankfully they were ordered and the appoint was moved up from the month wait that was scheduled after the devices had been received. This is a part time location as I understand. Very disappointing overall.

They were very courteous, did great testing and was honest with what they found. He wanted me to visit EMT before he continued and didn't try to sell me a bill of goods. Very professional!!