Widex MOMENT RIC 312 D

Widex MOMENT Hearing Aids

Models, Reviews, Prices, and Videos

Ratings

3 stars stars

2.9 stars from 9 reviews

About Widex MOMENT

Released in March, 2020, MOMENT is the latest hearing aid family from Widex. MOMENT promises to deliver "the most pure, natural sound ever" by introducing "ultrafast" ZeroDelay™ and PureSound™ technologies. Widex is also touting the introduction of the "smallest rechargeable lithium-ion receiver-in-canal hearing aid on the market" with the MOMENT mRIC.

PureSound™ with ZeroDelay™

Widex is promising the most natural, least distorted sound experience ever using the new ZeroDelay™ and PureSound™ technologies. In a nutshell, ZeroDelay™ offers to deliver sound to the eardrum faster than ever before, reducing the chance for frequnecy interference in the earcanal (when sound passing through the open ear mixes with amplified sound from the hearing aid). Widex is calling the sound delivered via ZeroDelay™ it's PureSound™ experience.

All of this is achieved by processor speed advancements when compared to previous generations of RIC products, and Widex claims 85% of listeners prefer the new PureSound™ when compared to the sound offered by previous generations. Notably, Widex continues to offer its signature True-Input Technology, which reduces peak-clipping, further reducing distortion at the analog-to-digital converter. 

Smallest Rechargeable

According to Widex, the MOMENT mRIC is the smallest rechargeable lithium-ion RIC on the market. The mRIC represents Widex's first foray into lithium-ion technology. Previously Widex worked with partner ZPower to supply retrofit silver-zinc rechargeable battery solutions, but with lithium-ion becoming the de facto rechargeable solution, all hearing aid manufacturers are now developing lithium-ion solutions.

Aside from achieving a tiny hearing aid size, the lithium-ion solution also helps to provide improved moisture protection. In the past, the silver-zinc batteries were interchangeable with disposable batteries, but lithium-ion batteries require sealed battery doors, and this means less vulnerability to moisture for internal components. 

SoundSense Learn

We wrote a piece back in 2018 predicting that machine learning would revolutionize hearing aids. Widex pioneered SoundSense Learn machine learning technology in hearing aids with their EVOKE hearing aids, and the technology forms the foundation for the personalized sound enhancement used in the Widex MOMENT App. Research from Widex indicates that SoundSense Learn usage leads to greater listening comfort and subjective sound quality, and at Hearing Tracker, we highly recommend spending some time optimizing your hearing aids using the technology.

Widex RemoteCare

With the Widex Remote Care App and Widex Remote Link neckworn-accessory, you can have a live video call with your audiologist and receive real-time hearing aid adjustments. While the Remote Link accessory may be considered a nuisance (some manufactuers offer remote care with no accessory), Widex currently offers the most comphensive remote care available on the market, allowing your audiologist to make all of the same adjustments to your hearing aids that they might make in their clinic. This includes calibrating or re-calibrating the feedback cancellation software and checking your hearing again using in-situ audiometry (testing your hearing loss via the hearing aid itself). 

TV and Android Streaming Coming Soon

For those looking for direct audio streaming from Android devices, there may be a small wait. We have learned from Widex that this functionality, and wireless TV streaming via the TV PLAY accessory, are both on the way.

Widex MOMENT Model Comparison

Widex MOMENT RIC 312 D Widex MOMENT SHEER Widex MOMENT RIC 10 Widex MOMENT BTE 312 Widex MOMENT BTE 312
Widex MOMENT RIC 312 D Widex MOMENT SHEER™ Widex MOMENT RIC 10 Widex MOMENT BTE 312 Widex MOMENT BTE 312
Rating
90%

2 reviews

76%

3 reviews

0%

0 reviews

0%

0 reviews

0%

0 reviews

Android Compatibility
Bluetooth® Audio Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Disposable Batteries Battery Size
312
Battery Size
10
Battery Size
312
Battery Size
13
Hands-Free Calling Protocol
  • Accessory required
Protocol
  • Accessory required
Protocol
  • Accessory required
Protocol
  • Accessory required
Protocol
  • Accessory required
IP Rating (Liquid) 8 8 8 8 8
IP Rating (Solid) 6 6 6 6 6
Made For iPhone Lowest iOS Version
9
Lowest iOS Version
9
Lowest iOS Version
9
Lowest iOS Version
9
Lowest iOS Version
9
Push Button Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Rechargeable Batteries Battery Type
Lithium-ion
Telecoil
Water Resistant Coating
Downloads
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Widex MOMENT Technology Levels

Widex MOMENT 110 Widex MOMENT 220 Widex MOMENT 330 Widex MOMENT 440
Price
$1,945

Check offers

$2,401

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$2,841

Check offers

$3,595

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Rating
0%

0 reviews

0%

0 reviews

60%

1 review

71%

6 reviews

Processing Channels 6 10 12 15
Noise Reduction
Listening Programs
Listening Programs
3 3 4 5
Adjustment Bands
Fine tuning channels
6 10 12 15
Audibility Extender
Digital Pinna
Enhanced Dynamic Range Compression (EDRC)
Fluid Sound Analyzer
Number of "Sound Classes"
3 4 7 (IE) 11 (IE)
Hammer Detector
High Definition Locator
Number of channels
10 12 15
High-frequency boost
Phone+
PureSound™ with ZeroDelay™
Smartwind Manager
Soft-level noise reduction
SoundSense Adapt
SoundSense Learn
Speech Enhancer
Options
InterEar InterEar
Real-time
TruAcoustics™
TruSound Softener
True-Input Technology
Variable Speed Compression
InterEar Compatible
Not InterEar Not InterEar InterEar InterEar
Zen
Stereo Effect with InterEar ZEN
InterEar InterEar InterEar InterEar

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Widex MOMENT Accessories

Charger

Charger

The Widex charger comes with brushed anodized aluminum casing, drop-in charging wells, and LED-indicators for charging status.

Functions

  • Battery Charger

Compatible Aids

  • MOMENT SHEER
COM-DEX

COM-DEX

A neck-worn streamer that delivers high-quality sound from any Android phone or Bluetooth device to Widex hearing aids.

Compatible Aids

  • MOMENT RIC 10
  • MOMENT SHEER
  • MOMENT RIC 312 D
  • MOMENT BTE 312
  • MOMENT BTE 312
COM-DEX App

COM-DEX App

Functions

  • Remote Control
  • Smartphone App

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT RIC 10
  • MOMENT BTE 312
  • MOMENT BTE 312
FM+DEX

FM+DEX

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT RIC 10
  • MOMENT BTE 312
  • MOMENT BTE 312
MOMENT App

MOMENT App

The WIDEX MOMENT App allows you to personalize your listening experience by adjusting the volume, pitch, and directional focus of your hearing aids. The app allows you to create custom programs and use SoundSense Learn AI technology.

Functions

  • Remote Control

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT BTE 312
  • MOMENT BTE 312
RC-DEX

RC-DEX

Functions

  • Remote Control

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT RIC 10
  • MOMENT BTE 312
  • MOMENT BTE 312
TONELINK App

TONELINK App

Functions

  • Remote Control
  • Smartphone App

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT RIC 10
  • MOMENT BTE 312
  • MOMENT BTE 312
TV PLAY

TV PLAY

TV PLAY streams audio wirelessly from your TV directly to your Widex hearing aids.

Functions

  • TV Streamer

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT BTE 312
  • MOMENT BTE 312
TV-DEX

TV-DEX

Functions

  • TV Streamer

Compatible Aids

  • MOMENT RIC 312 D
  • MOMENT SHEER
  • MOMENT RIC 10
  • MOMENT BTE 312
  • MOMENT BTE 312

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Widex MOMENT Videos

Widex MOMENT Video 20 April 2021

Widex Moment Hearing Aid Review | Best Hearing Aids 2021

Widex Moment hearing aids are rechargeable premium technology. They have a reputation for fast sound processing and a reliable smartphone...

Widex MOMENT Video 19 May 2020

Widex Moment Hearing Aid Review | ZeroDelay Signal Processing

Widex Moment Hearing Aid Review | ZeroDelay Signal Processing. Dr. Cliff Olson, Audiologist and founder of Applied Hearing Solutions in Phoenix...

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Widex MOMENT Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

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Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question, averaged across all hearing aids belonging to this family of devices.
Note: Original answers provided in star rating format.

Benefit in Quiet
No data available
85%
Benefit in Noise
No data available
75%
Benefit on the Phone
No data available
80%
Clear and Natural
No data available
95%
Music Improvement
No data available
90%
Physical Comfort
No data available
85%
Reliability
No data available
75%
Feedback
No data available
80%
Hearing Improvement
No data available
95%
Value
No data available
90%
Anonymous
Anonymous 18 December 2021
5 stars stars
Widex MOMENT 440 Widex MOMENT RIC 312 D

the best of the best                                                   

Smertz
Smertz 08 December 2021
4 stars stars
Widex MOMENT 440 Widex MOMENT RIC 312 D

The Widex Moment 440 utilizes a more open psycho-acoustic model that fits my requirements well. I had trialed the Phonak Paradise and Audeo models prior and disliked how sound was rendered to be over-processed and “digital.” The Moment does sound more natural.
Widex needs to better manage the quality control of their products. My first Moment on trial was obviously defective: sound would bounce between left and right channels randomly; and the overall sound quality/dynamic range was too muted. The second replacement pair clearly showed the flaws in the first pair.
I have the replaceable battery model. The batteries last about a week. The aids are comfortable and not bulky in size, hidden by my ears and hair.

Phone calls function nicely, people have no problem understanding me. The aids work really well in crowded restaurants and small music venues.

The app works well and is very reliable, but its interface could use significant improvement, especially for a brand that is a favorite among musicians and music lovers.
Widex seems behind the curve technologically.
Widex really should adopt the Bluetooth LE model that Phonak has instead of the Made for iPhone approach. The former allows two devices to be connected to your aids simultaneously, and also allows better functions for those with Android phones (I have an iPhone).
For remote visits with an audiologist, a separate and expensive connection hardware is required. This is nonsense when Phonak builds the remote access capability right into the aid itself.
Overall, my listening experience has improved greatly with the Widex Moment 440 aids and I recommend them for trialing.

Anonymous
Anonymous 12 May 2021
1 star stars

The reason I have given the Widex Moment the lowest rating is - the technology does not allow Android users to link directly for hands free phone calls or for streaming music.  I've never heard anyone say they like wearing an extra device around their neck.  I have been wearing Widex Evoke 90 for almost 3 years & have never found aids with clearer sound.   (I refuse to wear my Com-Dex device.) The app is wonderful & easier to use that any other app.  Over the last 3 years I have constantly tested the "latest & greatest" technology presented by the major 5 hearing aid manufacturers.  Widex features win every time except for no direct streaming & hands-free calling with Android.  

Anonymous
Anonymous 19 December 2020
1 star stars
Widex MOMENT 440

I am deeply disappointed. Got the Widex moment 440 for the bluetooth technology. Discovered that although my phone calls stream into my ears, there is no ability to answer the phone and there is no microphone on these aids. You can invest in the comdex and wear that on your neck. No thank you. It is not waterproof and I prefer not to wear something on my neck.

I have to look into returning these and get a device that will both stream and provide  microphone so that I can take calls hands free while biking, cooking, driving etc

These have been awful if you need to do hands free calls.

And when the calls ring in my ears and I cannot turn the ringer off or get to my phone, down right uncomfortable.

Buyers beware.

Over $6000, and truly uncomfortable.

How could they not come with a microphone? Or button to accept a call.

Anonymous
Anonymous 24 November 2020
1 star stars

What I dont like is that I have the Evoke rechargeable aides and that Widex cannot support these one year old, still on warranty hearing aides because the company that supplied the one and only battery that is compatible with it went out of business and no other  battery on earth is compatible with their product 

I paid an additional $600 for  the rechargeable option  and now Widex offers me no refund but rather a conversion back to nonrechargeable with a 2 yr supply of batteries or an upgrade to Moment for $1200. 

Frankly, aside from the expense, inconvenience and reported learning curve on Moment—I have no confidence in Widex now. Their development of Evoke rechargeable based on only one compatible battery was a bad decision. Why would I assume that their new product would be free of a similarly foolish error in planning?  

Member
Member 23 September 2020
3 stars stars
Widex MOMENT SHEER

I have an iPhone 6+ and cannot use the app designed for the Moment because my phone is too old.

I am having difficulty getting the compression right.  One hearing aid was whistling, then hissing, have had several adjustments and it is getting better

Anonymous
Anonymous 24 August 2020
2.5 stars stars
Widex MOMENT 440 Widex MOMENT SHEER

Not very good I have widex moments 440, a slight breeze and it sounds like a tornado in my ear. No back ground noise control whatsoever. Speech in crowded place Restaurants a disaster.

When it is quite they work well and listing to music not bad.

Very sorry I bought these. Now I have to keep them after many returns too audiologist with out success.

Wootieli
Wootieli 01 May 2020
4.5 stars stars
Widex MOMENT 440 Widex MOMENT SHEER

I received my Moment HAs during the COVID-19 crisis. I had asked my audiologist to send in my Evokes to have them converted to receive the rechargeable battery, Z Power or something. Also she sent them in for inspection because I was changing batteries every 3-5 days. When nothing was found to be wrong, I asked for the rechargeable. So she emailed me to say that Widex no longer offers that solution for the Evokes but her rep was offering to trade them for the new Moments for the same price (100.00 per aide). So when they arrived my ENT office had closed except for emergency and my audiologist was unable to program them while I was wearing. She programmed best she could and I was able to go by and get them. 

Overall, I love them! I love the rechargeable solution. They came with a small charger with slots to just drop them in every night which turns their power off. Lifting out of the charger powers them back on. You can also hold the button down until you hear them go off. I use them at least 10-12 hrs daily and stream all calls through them and also music some days or my audio book. I’ve never run out of battery power. I’ve heard the “low battery” announcement a couple times but that’s all. 

They fit well and I am open fitted with the same tips I used on my Evokes so they feel the same really. Their PureSound program is simply amazing. It is the most natural sound I’ve ever heard using a hearing aide. I used the SoundSense quite a bit with the Evoke app but hardly ever do it with these. I find myself more editing from PureSound and then saving it as a personal program. 

The app UI is very similar to the Evoke app so is familiar already. There are a couple wrinkles we are trying to iron out during this time when I’m unable to see my audiologist. One thing that bugs me is when receiving a call through these, there is a significant, very annoying delay before the call clicks through after answering the call. I’ve learned to wait for a certain click before saying hello. The Evokes always connected immediately. BTW, I’m using an iPhone 11 Pro and I know there are some compatibility bugs with other equipment so this could be part of it. But used the same phone with the Evokes. 

My other significant difference noted between the two is the sound of music streaming. I immediately noticed these sounded more tinny without really hearing any bass unless I plugged my ears. I’m hoping this can be fixed with some proper programming by audio. Also of note is these are not yet compatible with TV PLAY. They say compatibility is expected by late fall. I asked my audiologist to use the Remote Link feature to program these for me. We tried it a couple days ago after she mailed me the remote link device. We could never get the link established even with a Widex rep assisting and attempting to link to me herself. That was disappointing. 

My latest endeavor has been to figure out a wireless stethoscope solution that will stream to my HAs without having to take them out every time I need to get a BP on a patient. I bought an Eko CORE Attachment to try out. So far this is what I’ve learned. I can stream live using a COM DEX streamer but there are issues. I have to be sure to power up my Eko before powering the COM DEX to get the link to establish. They then link up fine but it is bypassing the COM DEX app so no control over sound and unable to mute my HA mics. On my Moment app, the only program option shows as DEX and the only control I have is with the EQ but still no option to mute mics. Once or twice I was able to get the link to include the CD app when was awesome as I could mute my mics and hear only the stethoscope feed. 

Today I tried using an Aftershokz bone conduction headset and it worked really well. No taking my HAs out, just placed the headset properly on cheekbones and then created a personal program on my Moment app for Steth which mutes my HA mics and can control volume and EQ. Also my audiologist is going to try to set up a specialized app for the stethoscope. So I believe once I can meet with my audiologist, I’ll get the proper programming and it will be truly amazing. 

Only one other issue of note is that the Moment app disconnects at least daily and usually several times daily from one or both HAs. I have to kill the app to reconnect. I was asked by Widex to try turning off and then back on my phones Bluetooth. That works also. But turning the aides off and then back on does not work. Really all just working out minor annoyances. But I can tell you, the PureSound feature, to me, is absolutely worth it!

Anonymous
Anonymous 29 April 2020
5 stars stars
Widex MOMENT 440 Widex MOMENT SHEER
This is my first pair of rechargeable hearing aids, and overall, I'm loving them. I'm a little worried I'll forget to charge them one night, but so far it hasn't been a problem. Also, the sound is the best sound I have ever heard from a hearing aid. Upgraded from the Oticon Opn aids from a few years ago, which were good at the time, but these honestly seem more natural sounding, and I'm liking being able to get connected with audi through the app to get tweaks, even though, I've managed to dial it in using the app on my own for the most part. Recommended buy 👍

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Discussion

Use the form below to leave a quick comment about the Widex MOMENT. Alternatively, consider providing more thorough feedback using our hearing aid review system. If you review your hearing aids using our review system, we'll send you a $5 promotional credit for use in our hearing aid battery shop as a special thank you. Review your hearing aids now.

Marko 700

Will Moment get the BTE version? I have severe hearing loss, which is why audiologists recommend BTE.

OSarraff

Widex Moment does not seem to offer compatibility with CROS. Currently, I am using Unique 440 with the Fusion CROS. It seems as if there are no other new announcements with CROS within the Widex family. Does anyone knows differently?

Member

Thanks for your thorough review of Widex Moment hearing aids. 

Question for you: 

Since I have moderately severe hearing loss in both ears, it sounds like I wouldn’t benefit from the Pure feature in the Moment model. So if I purchase the Evoke model, what useful features of the Moment model would I forfeit?

I do have a relatively new iPhone.

Thanks,

Marie

Member

My mom just purchased the Widex Moment mRIC R D440. The whistling coming from both right and left sides are so bothersome to her and everyone else around her that she had to take off the hearing aids. I'm hoping the audiologist can fix this issue, otherwise she'll have to return them and try a different brand. I'm wondering if this is a common problem with others and if it's fixable. 

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