Apple AirPods Pro 3 vs. Sony CRE-C20

The Apple AirPods Pro 3 are wireless earbuds that offer hearing aid functionality. Our tests show they effectively amplify speech in everyday situations. While background noise can be challenging, proper tuning and reducing ambient noise reduction pushes the AirPods Pro 3 closer to being a truly competitive OTC hearing aid.

The Sony CRE-C20 is a discreet, over-the-counter hearing aid designed for individuals with mild to moderate hearing loss, featuring a compact size and rechargeable battery for up to 28 hours of use. While it offers a user-friendly setup and an Auto Sound Analyzer for enhanced speech clarity, it lacks Bluetooth streaming capabilities, which may be a consideration for users seeking more advanced connectivity options.

Apple AirPods Pro 3 achieved a SoundScore of 3.38/5 and a SoundGrade of B in HearAdvisor lab testing. The OTC Hearing Aid category average SoundScore was 3.47/5.

The Sony CRE-C20 achieved a SoundGrade of B and ranked #21 out of 56 devices in the OTC Hearing Aid category, placing it in the top 36% of OTC devices tested by HearAdvisor. This positions it as an above-average performer within a competitive category.

The build quality is solid with a pocket-worthy portable case. AirPods 3 also have a slightly improved IP57 rating meaning they should offer better protection from debris and moisture. AirPods commonly last around 2-3 years.

Sony CRE-C20 has an excellent IP rating of 68, which aligns with our hands-on experience as we observed an improved build quality compared to CRE-C10.

Airpods Pro 3 offer around 10 hours of use per charge with their Hearing Aid feature. This is an improvement over the previous generation. While this still may not be enough for all-day use, recharge time is fast with several quick-charge options.

CRE-C20 offer an impressive battery life of up to 28 hours. I also liked the portable charging case which offers you Qi wireless charging.

I have found Bluetooth to work almost flawlessly on iPhones, offering a solid connection every time. I can't speak for Android devices though Apple reports they are fully compatible with other Bluetooth devices.

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AirPods Pro 3 offer impressive and useful features to aid speech clarity. I particularly like the ability to take an app based hearing test, or directly upload hearing thresholds. While the menu system is not user-friendly, you also have other options for personalizing your experience such as active noise cancellation.

Sony's Hearing Control app includes good features and allows your to further personalize CRE-C20 with their on-ear hearing assessment. One downside though is that the hearing aids and app communicate with sound cues from your phone. I find this method of wireless communication less reliable that Bluetooth, and it overall makes the pairing process more complicated.

AirPods Pro 3 are generally comfortable, though my initial impressions favor the fit of the previous Gen 2. With that said, Apple claims to have improved the overall fit with improved ergonomics and new foam-infused ear tips.

CRE-C20 are good comfortable once you find the best tip for your ears. They are not overly plugging though it can take some time to get used to having a hearing aid so deep in your ear canal.

AirPods Pro are unmistakably Apple with their sleek, bright white, aesthetic. You will want to look elsewhere if you are searching for a discrete hearing solution. Furthermore, earbuds are commonly associated with being distracted or disconnected and people will not know that you are using them as hearing aids to stay present and engaged in conversation.

CRE-C20 are surprisingly small and sit mostly invisible in your ears. The style works well and was originally designed as an "instant-fit" prescription hearing aid from Signia.

Apple AirPods Pro 3 has a value score of 5.0/5 based on lab performance and public display price.

The Sony CRE-C20 offers moderate value relative to its $999 price point, with several higher-scoring alternatives available at similar or lower prices.

I find Bluetooth pairing and general use exceptionally easy. However, navigating the deeper personalization features, and touch controls, could be more user friendly.

CRE-C20's smaller size and method of wireless communication make it more difficult to manage than many other hearing aids. However, Sony has improved upon the design as CRE-C20 now uses internal rechargeable batteries, as opposed to disposable ones. It is a unique offering with many pros but be sure to consider this against your needs and abilities.

You can receive technical support from Apple, but no audiologic support is offered at this time. You may be able to find a hearing care provider willing to assist with programming your AirPods Pro based on your needs.

Sony does not offer great support with their hearing aids. You are limited to phone and email based technical assistance which is a downside to many OTC products.