Phonak Hearing Aids
Models, Features, Prices, and Reviews
Updated 25 October 2019
Phonak is the world’s largest hearing aid brand. Founded in 1947 in Zurich, Phonak quickly emerged as a leading developer of early electronic hearing aids. In 1985, after acquiring multiple additional hearing aid brands, it took on the name Phonak Holding AG and subsequently moved its headquarters to Stäfa, Switzerland. In 2007, the holding company renamed itself Sonova Holding AG, or Sonova Group.
Today, Phonak is Sonova Group's flagship brand, known not only as a market leader but also as an innovator in digital hearing aid products and technologies. In 2017 it introduced the first hearing aid to feature a built-in lithium-ion rechargeable battery providing all-day power, the Audéo B-R. And in 2018 Phonak introduced the first full-featured Bluetooth hearing aid, the Audéo Marvel.
2018: Phonak Audéo Marvel, Phonak Naída B
2017: Phonak Bolero B, Phonak Virto B
2016: Phonak Audéo B
2015: Phonak Bolero V
2014: Phonak Lyric 3, Phonak Audéo V
2013: Phonak Naída Q
2012: Phonak Dalia, Phonak Virto Q, Phonak Audéo Q, Phonak Bolero Q
2009: Phonak Milo
Phonak took many people by surprise in November 2018 when it launched the Marvel Bluetooth hearing aid, the first hearing aid capable of streaming audio—in stereo—directly to and from any Bluetooth-enabled audio device. Previously, no other hearing aid manufacturer had solved the technical challenges of universal Bluetooth connectivity. And in August 2019, Phonak introduced its Marvel 2.0 technology, delivering improved connectivity options along with three new Marvel hearing aid models.
Before Phonak introduced Marvel, only iPhone users had exclusive access to hassle-free direct stereo streaming. Android users, on the other hand, had to purchase and tote around separate streaming accessories to access wireless audio, from their phones. With Android accounting for 86% of the global smartphone market, that left a clear unmet need that Phonak filled with Marvel.
To deliver binaural streaming of music and phone calls, Phonak developed the third generation of its SWORD (Sonova Wireless One Radio Digital) wireless chip. It integrates all the communication protocols on a single hearing aid chip, which also lessens power consumption and overcomes battery life limitations of earlier chipsets.
Phonak is also working closely with sister Sonova brand Advanced Bionics (AB) to integrate universal Bluetooth connectivity technology into cochlear implants sold by AB.
Rechargeable hearing aids
While rechargeable hearing aids have been available for many years, lithium-ion powered hearing aids have only been on the market since 2016, when Phonak introduced its Audéo B-R rechargeable hearing aids. Previous generations of rechargeable hearing aids simply weren’t ready for prime time. Consumers experienced problems with short battery life, leading to less than one full day of power, and inconsistent power output, which caused hearing aids to malfunction on a regular basis.
Advances in rechargeable lithium-ion battery technology have overcome those issues. Phonak reports that its new generation of rechargeable hearing aids can easily last a full day (up to 36 hours). Thanks to the consistent power output of the lithium-ion battery technology, users won’t experience any of the malfunctions or intermittence that limited older models.
Phonak hearing aid models
Phonak makes premium hearing aids, programmed by an audiologist or other hearing health professional based on the results of your hearing test. Phonak has a broad range of hearing aid models addressing all levels of hearing loss. They come in multiple form factors, with advanced Bluetooth and other connectivity features, and a family of accessories.
Audéo Marvel Family
Based on Sonova's advanced SWORD chip technology, Phonak Audéo Marvel hearing aids were the first to enable wireless streaming of all audio content to both ears, in stereo, from Apple iPhones, Android smartphones, and countless Bluetooth devices.
The Marvel 2.0 technology launch in 2019 delivered improved Bluetooth connectivity, including binaural streaming and pairing with two Bluetooth devices at a time. It also introduced a more robust set of remote microphone and TV-streaming accessories with the next generation of Phonak’s popular Roger wireless accessories. Based on the company’s proprietary 2.4 GHz streaming technology, RogerDirect delivers significant advances in Marvel users' ability to understand speech in noise, especially from a distance.
Marvel 2.0 also makes it easier to pair Marvel hearing aids with two Bluetooth devices. Users of the original Marvel hearing aids noticed some issues when pairing with more than one Bluetooth device simultaneously. Phonak resolved the issue with Marvel 2.0. And the best part is that all original Marvel hearing aids are upgradeable to Marvel 2.0 with a simple firmware upgrade procedure at their hearing care provider’s office.
The Phonak Audéo Marvel RT, a rechargeable hearing aid with a telecoil, is the newest hearing aid in the Audéo Marvel family. Previously, the Audéo family included both a rechargeable model and a separate telecoil-enabled model, but not a model for customers who wanted both rechargeability and hearing-loop access.
Other Audéo Marvel family models include the rechargeable Audéo Marvel R; the Audeo Marvel 312 and Marvel 312 T, which run on size-312 disposable batteries; and Audéo Marvel 13 T, which runs on larger size-13 disposable batteries.
Phonak Audéo Marvel family hearing aids have delivered some noteworthy innovations, including:
- Stereo Bluetooth streaming - Streaming from iPhone, iPad, MacOS, Android, Windows, and any other Bluetooth-enabled audio device.
- Hands-free calling in stereo - True hands-free calling from Bluetooth-enabled phones and VOIP services like Skype.
- TV Streaming - Marvel can stream directly from Bluetooth-enabled TVs, and can also stream from the Phonak TV Connector accessory.
- Rechargeability - Marvel promises a full day of hearing aid use from a single charge of its lithium-ion rechargeable batteries.
- At-home adjustments - Marvel hearing aids can be adjusted remotely by your hearing expert.
- Moisture protection - As with most Phonak hearing aids these days, Marvel hearing aids have a high IP68 rating.
- RogerDirect - Users can stream audio from Phonak's portable Roger remote microphone directly to their hearing aids.
- Phonak hearing aid technology - Phonak's AutoSense OS™ 3.0, developed with artificial intelligence (AI) helps users hear better in background noise.
- Smartphone app - myPhonak app provides access to remote support services enabling your hearing care professional to customize your personal listening experience in real-time.
Phonak Audeo Marvel Bluetooth Hearing Aid Review
Audiologist and founder of Applied Hearing Solutions in Anthem Arizona, reviews the NEW Phonak Audeo Marvel hearing Aid.
Closed captions are available on this video. If you are using a mobile phone, please enable captions by clicking on the three small dots.
Bolero M: Marvel tech in a standard BTE
With the introduction of Marvel 2.0 technology, Phonak also delivered a hearing aid for people with severe hearing losses. The new Bolero Marvel rechargeable hearing aid is for those who need a behind-the-ear (BTE) solution instead of a receiver-in-canal (RIC) hearing aid, such as the Audéo Marvel. Bolero M hearing aids stream audio directly from iPhone, Android, and most other Bluetooth devices. And Phonak says the batteries are engineered to last at least six years.
Phonak Sky M: Marvel tech for kids
The Phonak Sky Marvel product family is designed for the special requirements of children with hearing loss. The Roger remote microphones with Marvel are a big help to children, who benefit from access to remote microphones both in the home and in classroom settings.
Phonak says it offers "the first and only operating system designed for children," with the Sky M products. And the Sky M lineup is available in a wide range of colors and sizes, so kids can mix and match colors to fit their preferences. Its rechargeable battery lasts all day, even while streaming.
Sky B Hearing aids for children
Phonak’s pediatric Sky B hearing aid family comes in six models. Based on the Phonak Belong platform, the hearing aids are compatible with Roger accessories for use in the classroom. And mix-and-match colors and styles appeal to kids.
Phonak's Audéo B hearing aids were the first to offer an optional lithium-ion rechargeable battery when they hit the market in 2016. Built on the Phonak Belong technology platform, the rechargeable option provides 24 hours on full charge, including up to 80 minutes of wireless streaming.
All five Audéo B models feature a discrete receiver-in-canal (RIC) form factor. And the AutoSense sound processing software senses your surroundings and your hearing aids automatically respond with new sound settings. Phonak says 95% of Audéo B rely solely on the automatic adjustments without having to make them manually.
Options include a choice of rechargeable batteries or size 10, 13 or 312 disposable batteries, an integrated t-coil, and a model providing wireless monaural connectivity from any Bluetooth phone, including both iPhone and Android smartphones.
Virto B Titanium
Phonak Virto B-Titanium is the world’s only mainstream custom hearing aid made of premium medical-grade titanium. It is the smallest and most discreet custom hearing aid the company has ever produced. Manufactured with the latest 3D printing technology, Virto B-Titanium combines the superior strength and light weight of titanium with a comfortable fit in the ear canal.
Compared to traditional acrylic, titanium shells are 15 times stronger and 50% thinner. A thinner shell allows for deeper placement in the ear canal, resulting in a more discreet fit. Virto B-Titanium is an ideal solution for first-time hearing aid wearers, 62% of whom prefer an invisible hearing aid. Phonak also still markets earlier Virto Q models in the Virto hearing-aid family.
Phonak introduced its first power hearing aid for people with severe-to-profound deafness in 1978. The Phonak Naída B is the 5th generation of its power hearing solutions.
The Phonak Naída B features:
- Improved speech understanding - Phonak Binaural VoiceStream Technology enhances understanding and reduces listening effort in challenging listening situations.
- Enhanced hearing performance in noise - combining Naída B hearing aids with Roger wireless microphone accessories enhances hearing performance in noise and over distance.
- Rechargeable model - Naída B-R RIC is the most feature-rich rechargeable hearing aid from Phonak.
Phonak Bolero B PR is a behind the ear hearing aid that has a telecoil, a dedicated volume control, a push button (program control, volume control, and mute control), water resistant coating, an ingress protection rating of IP68, and rechargeable batteries. Phonak also still markets earlier Bolero V models in the hearing-aid family.
Lyric invisible hearing aids
Placed completely out of sight in your ear canal near the eardrum by a trained professional, the Phonak Lyric 3 is an invisible hearing aid. It's worn round the clock for several months at a time through daily activities including exercise and showering. While traditional hearing aids capture and process sound outside of the ear, Lyric uses the natural anatomy of the ear to amplify and provide a full, natural listening experience.
CROS B for one-sided loss
In 2011, Phonak introduced the industry‘s first wireless CROS solution for single-sided deafness. Today's CROS B hearing aid, powered by Phonak Belong technology, detects your listening situation and switches to the best setting for it. It picks up sound reaching your deaf ear and transmits them wirelessly to the hearing aid in the ear with better hearing.
Phonak tinnitus solutions
The Phonak Tinnitus Balance Portfolio helps you manage the ringing, humming and buzzing sounds from tinnitus. Elements of the portfolio include a noise generator option for your hearing aids that distracts you from your tinnitus, a smartphone app that allows you to customize a library of in-ear sounds and music, and a separate accessory that streams sounds directly to your hearing aids.
Hearing aid accessories
Phonak provides a number of hearing aid accessories that improve hearing aid performance in challenging listening environments, while watching TV, when on the phone, and in numerous other ways. To learn which accessories work with the Phonak hearing aids you wear, consult with your hearing healthcare provider.
Phonak ComPilot II and ComPilot
Phonak ComPilot II and ComPilot are multi-purpose neck-looped accessories. They transmit audio to your hearing aids directly from your Bluetooth phone, or from your TV via Phonak TVLink. They pair with other Bluetooth-enabled devices in addition to working with Phonak’s 2.4 GHz Roger family of remote wireless microphones. And they provide up to 24 hours of streaming time.
The ComPilot II works with Phonak Venture and Belong hearing aids. ComPilot works with hearing aids and Advanced Bionic cochlear implants based on earlier Phonak technology platforms. Consult with your provider to find out which works with yours.
Phonak ComPilot Air II and ComPilot Air
The wireless Phonak ComPilot Air streams audio in stereo while connecting Phonak hearing aids via Bluetooth to a variety of sources, including cell phones, MP3 players, tablets, laptops and computers. Unlike the ComPilot and ComPilot II, which hang from your neck, it is completely wireless and doesn’t require a neck-loop. So it can be clipped to your collar or lodged in your shirt pocket.
Like the other ComPilot products, ComPilot Air and ComPilot Air II can be used with Phonak TVLink for TV audio, or with Phonak RemoteMic for better understanding over distance. The ComPilot Air II works with Phonak Venture and Belong hearing aids, and ComPilot Air works with hearing aids based on earlier Phonak technology platforms. Consult with your provider to find out which works with yours.
Used in combination with ComPilot or ComPilot Air, Phonak TVLink connects to your TV and transmits audio to your Phonak hearing aids—turning them into wireless stereo headphones. Streaming starts as soon as TVLink and the connected audio source are switched on, and it transmits at distances of up to 100 feet (30 meters).
Phonak offers a strong portfolio of wireless accessories and apps. The wireless Roger portfolio is particularly innovative, with devices like the Roger Table Mic II being standouts in the industry. Multiple Table Mics can be connected to create a network and with a range of more than 20 meters (65 ft). Here are some of our favorites:
Roger Table Mic II – Wireless microphones for better hearing at work
Roger Table Mic II is a microphone dedicated for working adults with hearing loss who participate in various meetings. Simply placed on the table it selects the person who’s talking and switches automatically between the meeting participants. Multiple Roger Table Mic II can be connected to create a network, making it ideal for large meeting configurations.
Check out these recent reviews for Phonak-brand hearing aids. Click on the model name to see more reviews!
The NAIDA B Hearing aids are unusable. Background noises completely overcome people’s speech. Unusable in restaurants, or any moderately noisy environment. Speech and sounds do not seem natural. This applies particularly music. All this is despite many sessions with the Audi. The hearing aids were checked several days and there was 10% speech distortion. Otherwise there was no problem. I am almost deaf in my left ear and use a cross NAIDA B70 in my right ear. I suffer from profound deafness in my right ear.
I have worn hearing aids for about 20 years. The Marvel M90 is my fourth hearing aid. My previous hearing aid was a Widex that required a streaming device that was worn around my neck. The Marvel 90 blue tooth connects directly to the hearing aid. I have the ear molds for my hearing aids. I tried the soft ear buds on another brand and did not think that they do as good of job as the molds. I have severe hearing loss and cannot hear without the hearing aids. I had to return my original set for replacement due to a failure with one aid. Phonak replaced the set. While waiting for the replacements, I wore my Widex. During this period of time I realized how much better the Marvel90 was than the Widex. The Marvel 90 does dot block the background noise as much as I would like , but is the best I have had with my other hearing aids. It has taken multiple visits to my hearing provider to get the programming fine tuned to get maximum benefit. I have worn about 3 months. I did not try the rechargeable because I am in situation where I do not always have power for re charging
This is the 2nd pair of Phonak aids I have had. The first pair are still going after 15 years, or so. These aids are much more advanced and better in most areas, however, in the last months I have been in noisier situations than normal, on several occasions and found them HOPELESS. The ambient noise factor seems to increase instead of decreasing and the person I'm trying to hear appears to drop down in level. My providers are excellent.
Very dissatisfied with these hearing aids.received them at the end of January 2019. I was going monthly for adjustments as could not hear in a restaurant or noisy situation. Could not get this right at all. In July they kept going very loud and then back to normal. This was like this the whole time I was on holiday. On returning, they were sent away and most of the parts were renewed. On their return I could not use Bluetooth at all. They were then sent back again and it was decided to replace them with new. Still couldn’t get the background noise adjusted. Then they started the loud and soft scenario again. They have again been sent back and have had to wait for a new component so without again for three weeks. It is now the middle of November and all In all I have had thirteen appointments. Been without for eight weeks and not got them back yet. These aids are not fit for purpose. I am using my old aids which are now six years old but far better. Such a waste of money.
This is my fourth set of hearing aids, my third set of Marvels. My last set was Widex. I chose the 13T with the replaceable batteries. I have no use for the re chargeable as many occasions I am not at a location where I do not have access to re charge. The Blue tooth for the phone works very well. However when in a tractor, the hearing aids pick up all of the engine noise. After the engine is shut down the call is very clear. I have had some quality issues with the hearing aids. I have had my provider send of for repair twice in the two months I have had them. I tested two other aids and settled on this aid. I have severe hearing loss and cannot hear any conversation without my hearing aids. This hearing aid is not perfect, but the best for me at this point. This is new technology for Phonak and I not sure they have perfected it as of this date
This is my second set of Phonak hearing aids, and the features have greatly improved. My only frustration is with the moisture blocking. I have only had these hearing aids for 6 months, and the seals seem to be fading already. I no longer use them for very sweaty activities, but yesterday after a hilly bike ride for a couple of hours, both aids had visible moisture drops on the batteries when I opened the battery doors. I'm wondering if others are having similar problems?
My overall score may seem strange in view of the other high scores. This is because currently I have no phone connectivity, streaming or access to the settings menu. my phone is on IOS 13 and now 13.1 on Apple's advice. No change. Phonak say there is an issue with the new Apple upgrade so if you have an iphone DO NOT upgrade to IOS 13 yet. My Phonaks are on trial and I shan't be buying them until this is resolved or may have to change to a different make. Big shame. Phonak engineers tell me they are talking to Apple.