HearingTracker Audiologist Matthew Allsop details Phonak's latest product, the Audéo Sphere Infinio receiver-in-canal (RIC) hearing aid, which contains the AI-driven DEEPSONIC chip designed to afford unprecedented speech separation in noise capabilities. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Phonak is the top global hearing aid brand by sales volume and a leader in speech-in-noise, wireless connectivity, and rechargeable technology. It offers a wide range of quality hearing aids for people with mild to profound hearing loss, with products that cover almost any lifestyle.

Founded in 1947 in Switzerland, Phonak quickly emerged as a leading developer of early electronic hearing aids. In 1985, after acquiring multiple additional hearing aid brands, it took on the name Phonak Holding AG and subsequently moved its headquarters to Stäfa, just outside of Zürich. In 2007, the holding company renamed itself Sonova Holding AG, or Sonova Group. Today, Sonova serves as the parent group for hearing aid manufacturers Phonak, Unitron, Sennheiser, and Hansaton, and distributors Connect Hearing, Alpaca, AudioNova, and more.

The Sonova headquarters.
The Sonova headquarters.

Phonak is Sonova Group's flagship brand, known not only as a market leader but also as an innovator in digital hearing aid products and technologies. In 2017, Phonak was the first to deliver lithium-ion rechargeable hearing aids with all-day power. And in 2018, they delivered the first hearing aid with truly universal Bluetooth connectivity.

Over the past few years, Phonak has added a number of nice-to-have features, like accelerometers that improve hearing when you're on the go, and tap controls that make it easier to pause your music and pick up phone calls. But Phonak's latest innovation is arguably far more impactful for the average person with hearing loss—a drastic improvement in how well their hearing aids handle background noise.

Phonak image

Phonak's new Sphere Infinio hearing aids are the first hearing aids to offer dedicated AI chip for speech enhancement in background noise, and testing from independent hearing aid lab HearAdvisor show they are leaps and bounds ahead of the competition.

Source: HearAdvisor Lab
Source: HearAdvisor Lab
Phonak Hearing Aids

Product family naming conventions

Phonak uses consistent names across its product line to describe their form factors and/or use. Here is a useful key to these names:

  • Audéo = Receiver-in-canal (RIC) hearing aids in which the receiver (electronic speaker) is secured by a dome/ear-tip or a custom earmold in the ear canal and attached by a thin wire to the main body of the device behind the ear.
  • Naída = Mostly behind-the-ear (BTE) hearing aids where the receiver is integrated into the body of the hearing aid, and sound is transmitted down a transparent tube into the ear canal, usually by a custom earmold. Naîda is generally used for more severe hearing losses that require greater power.
  • Virto = Custom in-ear products specially crafted for the unique contours of your ear canal and can range from (larger to smaller) in-the-ear (ITE), in-the-canal (ITC), completely-in-canal (CIC), and invisible-in-canal (IIC).
  • Sky = Phonak's pediatric product line (mostly BTEs).

Phonak recently launched their latest portfolio of products—Infinio—which uses the new ERA chip and the Audéo Sphere Infinio has a second chip, DEEPSONIC, for AI-driven hearing in noise performance. Infinio's ERA chip integrates multiple Bluetooth and 2.4 GHz communication protocols enabling fast and universal Bluetooth audio streaming and hands-free calling, along with two times the transmission distance. Lumity also provides for greater personalized listening through an acoustically optimized vent and motion sensor technology, improved sound quality, Phonak’s Roger wireless streaming devices, and robust lithium-ion rechargeable models.

Although the best hearing aid will be the one that suits your personal hearing needs and lifestyle, Phonak has an obvious standout product in its rechargeable Audéo Sphere Infinio receiver-in-canal (RIC) hearing aid. Powered by its AI-driven DEEPSONIC chip whenever it encounters more challenging noise environments, Sphere Infinio provides unprecedented speech-in-noise capabilities. The only hearing aid in the industry employing dual-chip technology, Sphere Infinio also benefits from all the new capabilities of the standard ERA chip found in the Infinio line, including enhanced sound quality, connectivity, reliability, and personalization.

Historical HearingTracker data indicate Phonak hearing aids can range in price from $1,367 to $3,964 per device, depending on the model. Popular models include the Audéo Infinio, Audéo Sphere Infinio, Virto Infinio, Audéo L (Lumity), Audéo P (Paradise), Audéo M (Marvel), Naída M, Bolero M, Virto M, and Lyric. Rechargeable models often cost around 5% more.

Phonak Technology Highlights

Before we get into product details, it might be worthwhile to review some of the major technological innovations that have made Phonak hearing aids stand out in the areas of hearing in noise, Bluetooth® connectivity, and rechargeability.

Speech understanding in noise

Understanding speech in noise has been the "brass ring" for hearing aid manufacturers for decades and continues to be the number-one item on consumers' wish lists for improvements in hearing aids.

Phonak image

Phonak has been a pioneer of hearing in noise strategies. In 1994, the company introduced the first commercially successful directional microphone system, called AudioZoom, which resulted in better performance in noise and higher rates of customer satisfaction. By 2000, virtually all hearing aid manufacturers were employing directional mic systems in their top products, and these resulted in a signal-to-noise ratio (SNR) improvement of about 2-3 dB. This might not sound like much, but in fact, a 1 dB SNR has been roughly characterized as translating to as much as 11% greater speech understanding in noise under certain conditions.

In 2012, Phonak introduced StereoZoom, which combined all 4 microphones in a binaural set (two on the left and two on the right hearing aid) via a wireless link, resulting in a narrower beamforming pattern with an even greater signal-to-noise ratio (SNR) improvement to the front of the user. This boosted SNR improvement by as much as 4-6 dB.

Phonak Audéo Sphere Infinio hearing aid with DEEPSONIC chip
Phonak's Audéo Sphere Infinio hearing aid and the DEEPSONIC chip.

Phonak continues to break new ground with its latest hearing aid, Audéo Sphere Infinio and its artificial intelligence (AI) driven chip, DEEPSONIC. Using a Deep Neural Network (DNN) trained on 22 million sound samples, it allows for real-time audio processing while denoising the speech stream and effectively separating speech from noise—reportedly yielding an industry-leading 10 dB SNR improvement. Phonak says its tests indicate you’re 2 to 3 times more likely to understand speech from any direction with Infinio compared to two leading competitors.

Bluetooth technology

Phonak took many people by surprise in November 2018 when it launched Marvel, the first hearing aid capable of streaming audio—in stereo—directly to and from any Bluetooth-enabled audio device. Previously, no other hearing aid manufacturer had solved the technical challenges of universal Bluetooth connectivity. And in 2020, Phonak introduced Paradise, which added the ability to pair up to 8 Bluetooth devices simultaneously with 2 possible active connections.

Phonak image

Phonak is now in its fourth generation of Bluetooth-compatible hearing aids with the new Infinio hearing aids and its standard ERA chip. These aids enable uninterrupted hands-free calls and streaming across twice the distance and are said to be compatible with all Bluetooth-enabled devices. Infinio is also designed to quickly change streams without having to miss important parts of conversations.

Phonak Lumity Bluetooth
Phonak Lumity is compatible with most modern Bluetooth devices, including most smartphones and laptops. They are also compatible with Phonak's Roger accessories.

Before Phonak introduced Marvel, only iPhone users had exclusive access to hassle-free direct stereo streaming and Android users had to purchase and tote around separate streaming accessories. While many hearing aid manufacturers now offer direct audio streaming from Android, hands-free calling with Android with Sonova-brand products like Phonak and Unitron remains relatively rare.

To deliver binaural streaming of music and phone calls over Bluetooth, Phonak has integrated all the communication protocols on a single hearing aid chip, which lessens power consumption and overcomes battery life limitations. Phonak’s PRISM chip, available in Paradise and Lumity, and the latest ERA chip found in Infinio increase memory while enabling 8 paired devices and 2 active Bluetooth connections.

Phonak image

Phonak has also worked with Sonova brand Advanced Bionics (AB) to integrate universal Bluetooth connectivity technology into cochlear implants sold by AB, like the Naída CI Marvel and Naída Lumity.

Rechargeable hearing aids

While rechargeable hearing aids have been available for many years, lithium-ion powered hearing aids have only been on the market since 2016, when Phonak introduced its Audéo B-R rechargeable hearing aids. Previous generations of rechargeable hearing aids simply weren’t ready for prime time. Consumers experienced problems with short battery life, leading to less than one full day of power. Inconsistent power output also caused hearing aids to malfunction on a regular basis.

Gray Infinio hearing aids, one inside a tan charger and one outside
Audéo Sphere Infinio and charger.

Advances in rechargeable lithium-ion battery technology have overcome those issues. Phonak reports that its latest rechargeable Lumity hearing aids can easily last a full day (up to 24 hours for Lumity and 16 hours for Audéo Sphere Infinio). Thanks to the consistent power output of the lithium-ion battery technology, users won’t experience any of the malfunctions or intermittence that limited older models. Phonak has also recently introduced its first rechargeable wireless in-ear hearing aid: Virto Infinio R.

Phonak Audéo Infinio and Lumity charging stats

  • 3 hours to fully charge
  • 30-minute charge for 6 hours of use
  • 16 and 24 hours use time when fully-charged for Audéo Sphere Infinio and Audéo Lumity, respectively
  • Batteries expected to last 6 years
Charger EaseCharges Audéo L-R and RT hearing aids in just three hours so you can enjoy a full day of hearing.
Battery Charger
Compatible with:

Phonak hearing aid prices

Like other prescription hearing aids, prices on Phonak hearing aids vary from clinic to clinic. Lower technology levels should come in at or below $2,000 a pair, while higher technology levels may run $5000-8000 per pair. When purchasing through HearingTracker's partner network, you can expect to pay $2,498 to $4,398 per pair for the latest Infinio or Infinio Sphere models. Explore prices for all Phonak models by visiting our hearing aid comparison engine.

Phonak hearing aid models

Phonak makes premium prescription hearing aids, which are programmed by an audiologist or other hearing care provider based on the results of your hearing test. The company has a broad range of hearing aid models addressing all levels of hearing loss. They come in multiple form factors, with advanced Bluetooth and other connectivity features and a variety of accessories.

Audéo Infinio and Infinio Sphere: Dual ERA + DEEPSONIC chips for impressive gains in hearing in noise and connectivity

You can think of Phonak's latest flagship family, Infinio, as having impressive new innovations in sound quality, Bluetooth connectivity, reliability, and personalization—topped off with groundbreaking AI-driven speech separation in noise in the Infinio Sphere model.

Phonak Audéo Infinio Sphere L90
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Phonak Audéo Infinio Sphere L90

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The Phonak Audéo Infinio and Infinio Sphere are advanced hearing aids featuring Bluetooth LE Audio, AI-based denoising, and the DEEPSONIC™ neural network processing chip for enhanced speech clarity in noisy environments. With models catering to various hearing needs, these rechargeable devices offer robust connectivity, durability, and customizable comfort, setting a new standard in hearing aid technology.

  • Listen to this device

Ideal for
  • Music Lovers
  • Noisy Environments
  • Tinnitus Relief
Product Features
  • Hands-free calling
    Yes
  • Rechargeable
    Yes
  • iPhone Streaming
    Yes
  • Android Streaming
    Yes
  • IP Rating
    IP68
Expert Review

Launched in August 2024, Infinio quickly grabbed the attention of hearing care professionals and consumers alike—so much so that HearingTracker Audiologist Matthew Allsop created two videos: one on the Infinio product line (see video below) and another dedicated exclusively to the Audéo Sphere Infinio RIC (see video at the top of page).

Audiologist Matthew Allsop provides an overview of the Infinio Audéo R, CROS and Virto custom hearing aids. For in-depth information on the Audéo Sphere Infinio R model, please see Allsop's video at the top of this page.

All Infinio hearing aids use the new ERA chip that is designed to provide improvements over Phonak’s previously successful flagship platform, Lumity. Infinio offers Phonak’s latest APD 3.0 audiological fitting model designed to give better sound quality from the first moment of the fitting, an AI-Dome Proposer for better personalization, more robust safeguards against moisture and better durability, and faster connectivity with twice the streaming transmission distance.

Importantly, Infinio is also Auracast-ready, so it is future-proofed for this exciting new broadcast technology. Additionally, Phonak has finally added a "Find My Hearing Aid" feature to the myPhonak app to help you locate your missing hearing aids if you lose or misplace them. The Audéo RIC models come in two tech tiers (70 and 90) and 8 different colors.

All products in the Infinio portfolio use the ERA chip, including (l to r) the Audéo Infinio R, Audéo Sphere Infinio R, and Virto Infinio wireless ITC models.
All products in the Infinio portfolio use the ERA chip, including (l to r) the Audéo Infinio R, Audéo Sphere Infinio R, and Virto Infinio wireless ITC models.

Key features of Infinio:

  • Enhanced connectivity and greater stability - The ERA chip can shift between streaming and acoustic input without missing conversations and provides twice the distance for transmitting audio from a smartphone to the aids compared to two other competitors.
  • Exceptional sound quality - Phonak's new APD 3.0 algorithm in its fitting software now uses Harman Curves (a tool typically found in headphones and loudspeakers) for finding the most natural and pleasing sound experience
  • Extra-tough build - Phonak has essentially extended the robust build of its Life product line; Infinio has the highest possible Ingress Protection (IP) rating for a hearing aid (IP68)
  • Smarter processing - Using AI, AutoSense OS 6.0 with SmartSpeech technology identifies your speech environment then reportedly helps improve speech understanding by 16% and reduce listening effort by 45%
  • New personalization features - New AI Dome Proposer for better RIC fittings from the get-to and an acoustically optimized vent that opens and closes depending on the listening situation
  • Spheric Speech Clarity - The DEEPSONIC chip found inside Audéo Sphere Infinio is designed to allow you to hear speech within background noise, no matter where those voices come from
  • Discreet options - Using the ERA chip, Virto R Infinio is Phonak's first custom, rechargeable, wireless in-ear hearing aid; non-wireless battery-powered options also available.
Features shared by both Infinio and Phonak's previous flagship hearing aid, Lumity:
  • Stereo Bluetooth streaming - Streaming from iPhone, iPad, MacOS, Android, Windows, and any other Bluetooth-enabled audio device. It can pair with up to 8 Bluetooth devices and has 2 active Bluetooth connections.
  • Hands-free calling in stereo - True hands-free calling from Bluetooth-enabled phones and VOIP services like Skype
  • Clearer speech in quiet settings - StereoZoom 2.0 and SpeechSensor deliver clearer speech in background noise
  • Tap controls - You can double-tap the hearing aids to accept/end phone calls, pause/result streaming, and access voice assistants like Siri, Alexa, and Google Assistant
  • Motion sensing - An ultra-low power accelerometer detects when you move and adjusts the hearing aid microphones and noise cancellation settings
  • Health tracking - If using the myPhonak app, you’ll be able to track steps, distances walked or run, heart rate, activity levels, and hearing aid wear times
  • Improved noise cancellation - First introduced in Phonak's Paradise line, “Dynamic Noise Cancellation” is an automated spatial noise cancellation system that works in combination with the directional beamformer microphones
  • TV Streaming - Can stream directly from Bluetooth-enabled TVs, and can also stream from the Phonak TV Connector accessory
  • Rechargeability - Hearing aids provide full day of hearing aid use from a single charge
  • At-home adjustments - Hearing aids can be adjusted remotely by your hearing care provider
  • Moisture protection - Lumity has an IP68 rating but is not quite as ruggedly tested as Infinio
  • RogerDirect - Users can stream audio from Phonak's portable Roger remote microphone directly to their hearing aids.
  • Phonak hearing aid technology - AutoSense OS™ 5.0 (6.0 in Infinio) helps users hear better in background noise
  • Smartphone app - The MyPhonak app provides access to remote support services enabling your hearing care professional to customize your personal listening experience in real-time

Audéo Sphere Infinio R

Without question, the spotlight-stealer in the Phonak Infinio product portfolio is the rechargeable Audéo Sphere Infinio R receiver-in-canal (RIC) hearing aid, the industry's first dual-chip hearing aid that has a dedicated AI-powered denoising chip called DEEPSONIC. Sphere Infinio runs on both the ERA chip described below and the DEEPSONIC chip that has a Deep Neural Network (DNN) trained on 22 million sound samples. This means it allows real-time audio processing while denoising the speech stream, effectively separating speech from noise, and reportedly yielding an unprecedented 10 dB Signal-to-Noise (SNR) improvement.

Audéo Sphere Infinio contains both of Phonak's newest chipsets: the ERA chip, which provides the bulk of the hearing aid's functionality, and the specialized AI and DNN-driven DEEPSONIC chip for denoising and speech separation in challenging listening environments.
Audéo Sphere Infinio contains both of Phonak's newest chipsets: the ERA chip, which provides the bulk of the hearing aid's functionality, and the specialized AI and DNN-driven DEEPSONIC chip for denoising and speech separation in challenging listening environments.

According to the company, DEEPSONIC has 53 times more processing power than other industry chip technology and is capable of an astounding 7.7 billion operations per second. Previous hearing aids have employed artificial intelligence and DNN, including Starkey Genesis AI and Oticon Intent, but these systems have had to share chip space with all the other functions, limiting them in computational power, says Phonak. DEEPSONIC was built from the ground up and is dedicated to real-time processing and separation of speech from noise.

In HearAdvisor testing, Sphere Infinio has the top "tuned-fit" scores (i.e., professionally fit and adjusted) for both speech in quiet (4.8 out of 5) and speech in noise to date (4.6), earning it an "A" SoundScore and a 2024 Expert Choice Award.

Audéo Infinio R

Although it may be slightly overshadowed by the unique Audéo Sphere, the rechargeable Audéo Infinio R and its new ERA chip platform is also very impressive, even if it lacks all the AI-related buzzwords of the DEEPSONIC chip. The ERA chip drives the "core workings" of the entire Infinio product line. Specifically, the ERA chip provides improvements in:

  • Enhanced sound quality - Phonak’s new APD 3.0 model enhances sound quality right from the first fitting by integrating advanced technology. One key feature is the Harman Curves, a tool usually found in headphones and speakers, which optimizes the frequency response for a natural and pleasing sound. This tool has been refined through input from thousands of hearing professionals and their real-world fittings, making it easy for users to enjoy the sound from the start. Infinio also comes with Phonak's AutoSense OS 6.0, equipped with SmartSpeech technology, which improves speech clarity by 16% and reduces listening effort by 45%.
  • Improved connectivity - Infinio offers universal Bluetooth connectivity, making it compatible with both Apple and Android devices, and simpler to connect with smartphones and other devices. The ERA chip has been designed to be ultra-responsive, so users can switch between streaming and acoustic input without missing a word. With 4 times the transmission power, the aids can transmit audio from a smartphone over twice the distance of other leading brands, ensuring stable connections and consistent sound quality, even on the go. Although Infinio RICs lack a telecoil, they are Bluetooth LE Audio enabled and Auracast-ready.
  • Proven durability and good battery life - Phonak has rigorously tested Infinio with over 135 durability tests, ensuring it's tough enough to withstand water, dirt, and other debris. With an IP68 rating, the highest for hearing aids, Infinio is built to last. The aids also offer up to 16 hours of battery life, providing reliable performance throughout the day.
  • Personalized innovations - Phonak’s new fitting software includes an AI Dome Proposer, which analyzes a patient’s acoustic needs and suggests the best dome Infinio RIC hearing aids. For Virto in-ear devices, each unit is custom-made using over 1,600 data points from an ear scan for a precise and comfortable fit. The new charger ensures the devices are securely in place for optimal charging, and an acoustically optimized vent adjusts based on the listening environment, whether it’s for conversation or streaming audio.

Virto Infinio

With the introduction of the Infinio family, Phonak also announced three new models of custom-made in-the-ear hearing aids, all powered by the ERA chip. With Virto Infinio, Phonak has introduced a new biometrical calibration process that results in a detailed map of your outer ear, predicting how sound is altered by the ear before it reaches the hearing aid microphone located near or inside your ear canal. The result, says Phonak, is a minimization of sound leakage and an optimization of sound quality.

In foreground (l to r) is the Virto Infinio R wireless rechargeable ITE which is also being worn by the woman at right, and the smaller battery-powered non-wireless Virto Infinio 10 NW and Virto Infinio Titanium which as the name implies features a titanium shell.
In foreground (l to r) is the Virto Infinio R wireless rechargeable ITE which is also being worn by the woman at right, and the smaller battery-powered non-wireless Virto Infinio 10 NW and Virto Infinio Titanium which as the name implies features a titanium shell.

Virto Infinio R is Phonak's first-ever rechargeable wireless in-the-ear (ITE) hearing aid which has a cool, modern, hybrid earbud/hearing aid appearance. This custom hearing aid, which comes in 4 technology levels, offers almost all of the features found in the Infinio R RIC, including exceptional sound quality, hearing-in-noise technologies like SmartSpeech, StereoZoom 2.0, and Speech Sensor. Importantly, the device also features twin directional microphones, a motion sensor and tap controls, a pushbutton control, and compatibility with the myPhonak app and Phonak's Roger wireless accessories.

For those looking for a more discreet cosmetic option, the Virto line also includes two even smaller non-wireless, battery-powered hearing aids: the Virto Infinio 10 NW O completely-in-canal (CIC) and Virto Infinio Titanium invisible-in-canal (IIC) hearing aids.

Lyric invisible hearing aids

Placed completely out of sight in your ear canal near the eardrum by a trained professional, the Phonak Lyric 4 is an invisible hearing aid. It's worn round the clock for several months at a time through daily activities including exercise and showering. While traditional hearing aids capture and process sound outside of the ear, Lyric uses the natural anatomy of the ear to amplify and provide a full, natural listening experience.

HearingTracker Audiologist Matthew Allsop provides an update on the latest features and benefits of Phonak Lyric. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Lumity: Bluetooth audio + better speech clarity

Although the spotlight has now been taken over by Infinio, and more precisely by the Infinio Sphere, Phonak's previous Lumity hearing aid line retains its status as a great performer. In fact, we've listed above the shared key features between Lumity and Infinio: universal Bluetooth audio streaming and hands-free calling from most Bluetooth-capable devices, speech in noise enhancement, noise cancelation, motion sensors, tap controls, AI sound scene identification (AutoSense 5.0), and more.

HearingTracker Audiologist Matthew Allsop provides his perspectives on Phonak Lumity hearing aids. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Lumity is very similar to Phonak’s Paradise hearing aids but adds StereoZoom 2.0 and SpeechSensor, which, according to Phonak, deliver clearer speech in background noise.

Phonak Audéo Lumity R L90
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Phonak Audéo Lumity

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Phonak Lumity Bluetooth Hearing Aids are advanced devices designed to enhance speech clarity and reduce background noise, featuring AutoSense OS™ 5.0 and StereoZoom 2.0 technology. These hearing aids offer hands-free connectivity for both iOS and Android devices, are rechargeable, and come in various models to suit different hearing needs and preferences.

  • Listen to this device

Product Features
  • Hands-free calling
    Yes
  • Rechargeable
    Yes
  • iPhone Streaming
    Yes
  • Android Streaming
    Yes
  • IP Rating
    IP68
Expert Review

Audéo Lumity hearing aids

Audéo Lumity is currently available in four Receiver-in-Canal (RIC) form factors, all of which are rechargeable. Lumity R (pictured above) is a rechargeable receiver-in-canal model that comes in a variety of colors from velvet black to sand beige. Lumity RT is similar to R, but adds a telecoil. And Lumity Life is like the R model (no telecoil) but adds much better water resistance—great for those who live in a more humid environment or have a more active lifestyle.

Phonak image

Finally, Lumity Slim is designed to look more like a high-tech communication device than a hearing aid, with a distinct left and right design for a contoured fit behind the ear, even for those who wear glasses.

Lumity Slim and charger.
Lumity Slim and charger.

Phonak Lumity received an "A" SoundScore in HearAdvisor's independent lab testing, and was recognized by the lab as a 2023 Expert Choice Award Winner.

Audiologist Matthew Allsop provides an overview of the Lumity Slim—a hearing aid that doesn't really look like a hearing aid. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Naída Lumity hearing aids

Naída Lumity is the Behind-the-Ear (BTE) style of advanced hearing aids from Phonak designed for a wider variety of hearing needs. They come in two models: Naída Lumity L-PR is a versatile rechargeable BTE, and Naída L-UP is an ultra-power device with a disposable size 675 battery designed particularly for people with severe to profound hearing loss. Both contain the best advanced Lumity features, although there are some differences. The rechargeable Naída L-PR comes with a motion sensor and tap controls, while the battery-powered Naída L-UP model does not; however, the L-UP comes with a telecoil while the L-PR does not.

Phonak Naída Lumity P-PR L90

Phonak Naída Lumity

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The Phonak Naída Lumity Hearing Aids are advanced Behind-the-Ear (BTE) devices designed for individuals with severe to profound hearing loss. They feature AI-driven technology that adapts to the user's environment, Bluetooth connectivity for streaming from multiple devices, and come in rechargeable and disposable battery models, offering a range of customization options and advanced features for enhanced speech understanding and noise cancellation.

Product Features
  • Hands-free calling
    Yes
  • Rechargeable
    Yes
  • iPhone Streaming
    Yes
  • Android Streaming
    Yes
  • IP Rating
    IP68

CROS Lumity and Sky Lumity hearing aids

CROS Lumity is for people with unaidable hearing loss in one ear, often called unilateral hearing loss or single-sided deafness. The hearing aids wirelessly transmit voices and sounds from the unaidable ear to a compatible hearing aid on the other side using the Contralateral Routing of Signals (CROS/BiCROS system). CROS Lumity is compatible with Audéo L-R, Audéo L-RT, Naida L-PR, and Sky L-PR hearing aids.

Phonak image

Phonak also offers Sky Lumity for pediatric hearing loss. These hearing aids feature enhanced connectivity, enabling children to connect with and explore the digital world. Sky L hearing aids are designed to work seamlessly with myPhonak Junior—the only dedicated pediatric app—giving kids control over their hearing aids and lending a sense of ownership and personal connection to their devices. Parents can also utilize the app to monitor wearing time, schedule remote consultations with hearing providers, and set parental controls.

Audiologist Matthew Allsop delves into Phonak's Naída Lumity (5:44), Sky Lumity (6:19), and CROS Lumity (7:00) hearing aids that were released in August 2023. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Paradise: Lumity's predecessor

Paradise is Lumity’s predecessor family of hearing aids. Phonak launched its Audéo Paradise hearing aids in August 2020, offering most of what you’ll find in Lumity, minus the improvements in speech clarity in noise. In 2021 and 2022 Phonak introduced new Paradise models featuring form factors and functions not yet available on the newer Lumity platform. The new Paradise models include Virto P custom hearing aids, the Audéo Fit hearing aid with health monitoring features, and the Naída P high-power hearing aid for people with severe-to-profound hearing loss.

Audéo Paradise hearing aids

The Audéo Paradise range of devices includes the "waterproof" Audéo Life RIC model, a CROS Paradise, and ActiveVent, an intelligent automatic occlusion-control system. They feature universal Bluetooth connectivity, hands-free calling, lithitum-ion rechargeability, and access to Phonak’s full suite of wireless accessories.

Phonak Audéo Paradise RT P90

Phonak Audéo Paradise

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Phonak Paradise Universal Bluetooth Hearing Aids are advanced hearing devices that offer enhanced sound processing, speech clarity, and seamless Bluetooth connectivity. They feature motion sensing, tap controls, and the ability to pair with multiple Bluetooth devices, making them ideal for users seeking high-quality, versatile hearing aids.

Product Features
  • Hands-free calling
    Yes
  • Rechargeable
    Yes
  • iPhone Streaming
    Yes
  • Android Streaming
    Yes
  • IP Rating
    IP68

Virto Paradise custom hearing aids

In 2022, Phonak introduced the Virto Paradise (or Virto P) custom hearing aid models. They are available in four different product styles, which vary by size and wireless capabilities including a near-invisible completely-in-canal titanium hearing aid. Four power levels are available, accommodating a wide range of hearing losses from mild to profound. All of the Virto P products are powered by standard hearing aid batteries, as Phonak does not currently offer a rechargeable custom product.

Phonak Virto Paradise Titanium P90

Phonak Virto Paradise

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The Phonak Virto Paradise is a custom in-the-ear hearing aid offering advanced features such as universal connectivity for hands-free calling and streaming on both iPhone and Android devices. Available in various models and technology levels, it includes options like the durable titanium shell and a range of power levels to accommodate different degrees of hearing loss.

Ideal for
  • Invisibility
Product Features
  • Hands-free calling
    No
  • Rechargeable
    No
  • iPhone Streaming
    No
  • Android Streaming
    No
  • IP Rating
    IP68

Virto Paradise expert review

In his review of the Virto Paradise hearing aids, Audiologist Matthew Allsop asks, "did Phonak just release the BEST invisible hearing aid?"

Matthew Allsop provides his perspectives on Virto Paradise in-the-ear hearing aids. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Virto P Titanium: Paradise in a custom IIC

Phonak Virto Titanium is the world’s only mainstream custom hearing aid made of premium medical-grade titanium. It is the smallest and most discreet custom hearing aid the company has ever produced. Manufactured with the latest 3D printing technology, Virto P-Titanium combines the superior strength and light weight of titanium with a comfortable fit in the ear canal.

The Virto P-312 offers flexible Bluetooth connectivity, all-day battery life, and a multifunction smartphone app that facilitates on-the-go sound adjustments. It’s a winning combination that should make them well worth the added cost for those who need serious help with their hearing.

Virto P-312 vs P Titanium

Virto P-312 and Titanium are both based on the Paradise technology platform. Virto P-312 offers more battery life, wireless technology, and the option of an onboard volume control wheel, but doesn’t offer the IP68 rating offered by the Virto P-Titanium.

Compared to traditional acrylic, titanium shells are 15 times stronger and 50% thinner. A thinner shell allows for deeper placement in the ear canal, resulting in a more discreet fit. Virto P-Titanium is an ideal solution for first-time hearing aid wearers, 62% of whom prefer an invisible hearing aid.

While Virto P-Titanium delivers on discretion, there are a couple drawbacks. With a smaller size 10 battery, the hearing aids only last a few days of sound before dying. They also don’t include the popular wireless streaming and hands-free calling capabilities that you’ll find in other Paradise products. Lastly, you’ll be limited to just the MiniControl and the push button for adjusting the hearing aids. We would recommend the Virto P-Titanium for those who are looking for more a set-it-and-forget-it solution.

Virto P-312 Black: The modern wearable

For those looking for a more full-featured custom-in-ear wireless solution, look no further than the Virto P in black coloring. While Virto P Black looks a lot like a Bluetooth earbud you might pick up at Best Buy for a few hundred dollars, it’s actually a high-end programmable medical device.

Audéo Fit: Paradise health tracking and more

In 2022, Phonak also introduced the Audéo Fit, a receiver-in-the-canal (RIC) hearing aid for fitness and health tracking. At a media event in Amsterdam titled “From Technology to Well Being,” Phonak said it was the first to provide users with data about their heart rate for health insights. The Audéo Fit also records steps, activity levels, and distances walked or run. And it even tracks listening situations encountered over time.

Expert review

Audiologist Matthew Allsop describes the Audéo Fit as a "Fit Bit for your ears."

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Naída P: Tech for profound loss

Phonak introduced its first power hearing aid for people with severe-to-profound deafness in 1978. In 2021, Phonak introduced its 7th-generation hearing solution, the Phonak Naída P delivering all the benefits of Paradise generation technology.

Phonak Naída Paradise P-PR P90

Phonak Naída Paradise

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Product Features
  • Hands-free calling
    Yes
  • Rechargeable
    Yes
  • iPhone Streaming
    Yes
  • Android Streaming
    Yes
  • IP Rating
    IP68

In general, you can think of Naída P as a more powerful version of the Audéo P. Naída P comes in two different models (PR and UP), which are intended for people with more severe forms of hearing loss. The PR model delivers 130 dB SPL and the UP model delivers up to 141 dB SPL (peak output).

Key features

  • Powerful, rich sound - Runs on Phonak’s latest trademark sound processing technology: AutoSense OS™ 4.0. Also includes the new Speech Enhancer and Dynamic Noise Cancellation features introduced in Audéo Paradise.
  • Paradise connectivity - Connects to up to 8 Bluetooth devices, including Android and iOS smartphones, TVs (via the TV Connector accessory), and the whole suite of Roger wireless devices for improving speech understanding in noise. Phonak’s new PartnerMic is also an option.
  • eSolutions - With myPhonak app, you can now connect remotely with your hearing care provider. The new app also allows you to control your hearing aids, switch programs, and interact with the hearing diary.

Key differences between PR and UP models

  • The PR model is rechargeable, while UP uses size 675 batteries.
  • UP does not offer motion sensing or tap controls, but is unique in providing a telecoil
  • PR may be used with a slim or standard tube, while UP uses a standard tube only.

Bimodal hearing with Naída Link

For those who use a cochlear implant in one ear, and a hearing aid in the other, you’ll want to look instead at the Phonak Naída Link M, which works seamlessly with the new Naída CI Marvel sound processor.

CROS P: Paradise for single-sided deafness

The Paradise CROS P solutions for people who are deaf in one ear feature a rechargeable CROS P-R option or a CROS P-13 that uses disposable size 13 batteries. CROS stands for Contralateral Routing of Signals and consists of two hearing aids—one to pick up sound from the deaf ear and send it to the better ear and one to play back the sound received from the deaf ear. The CROS P devices can be paired with Audéo P hearing aids used in the hearing ear and the system now works with the myPhonak app.

CROS P-RCROS P is fit with a Audéo Paradise to help people with unilateral hearing loss hear speech from their worse hearing side.
CROS System
Compatible with:

Bolero M: Marvel tech in a standard BTE

With the introduction of Marvel 2.0 technology, Phonak delivered a hearing aid for people with moderate to severe hearing losses who are better suited to a traditional behind-the-ear (BTE) solution. The new Bolero M aids offer the same universal Bluetooth streaming capabilities of other Marvel family hearing aids, but in a traditional BTE form factor.

Phonak image

Phonak Bolero M PR is a behind the ear hearing aid that has a telecoil, a dedicated volume control, a push button, water resistant coating, an ingress protection rating of IP68, and rechargeable batteries. Phonak says the batteries are engineered to last at least six years. The Bolero M M offers the same features in a smaller form factor, but lacks rechargeability. The M M runs on a size 312 battery.

Phonak Bolero M PR M90

Phonak Bolero M

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The Phonak Bolero Marvel is a versatile Behind-the-Ear (BTE) hearing aid designed for individuals with mild to severe hearing loss, offering excellent sound quality, robust connectivity, and ease of use. It features advanced sound processing, noise reduction, and universal Bluetooth connectivity, with options for rechargeable batteries and customization through the myPhonak app.

Product Features
  • Hands-free calling
    Yes
  • Rechargeable
    Yes
  • iPhone Streaming
    Yes
  • Android Streaming
    Yes
  • IP Rating
    IP68

Phonak Sky M: Marvel tech for kids

The Phonak Sky Marvel product family is designed for the special requirements of children with hearing loss. The Roger remote microphones with Marvel are a big help to children, who benefit from access to remote microphones both in the home and in classroom settings.

Phonak says it offers "the first and only operating system designed for children," with the Sky M products. And the Sky M lineup is available in a wide range of colors and sizes, so kids can mix and match colors to fit their preferences. Its rechargeable battery lasts all day, even while streaming.

Phonak image

For kids who use a cochlear implant in one ear, and a hearing aid in the other, the new Phonak Sky Link M works seamlessly with the new Sky CI Marvel sound processor.

Phonak Sky M Lineup
Phonak Sky M Lineup

CROS B for one-sided loss

In 2011, Phonak introduced the industry‘s first wireless CROS solution for single-sided deafness. Today's CROS B hearing aid, powered by Phonak Belong technology, detects your listening situation and switches to the best setting for it. It picks up sound reaching your deaf ear and transmits them wirelessly to the hearing aid in the ear with better hearing.

Phonak tinnitus solutions

The Phonak Tinnitus Balance Portfolio helps you manage the ringing, humming and buzzing sounds from tinnitus. Elements of the portfolio include a noise generator option for your hearing aids that distracts you from your tinnitus, a smartphone app that allows you to customize a library of in-ear sounds and music, and a separate accessory that streams sounds directly to your hearing aids.

Phonak Tinnitus Balance App
Phonak Tinnitus Balance App

Hearing aid accessories

Phonak provides a number of hearing aid accessories that improve hearing aid performance in challenging listening environments, while watching TV, when on the phone, and in numerous other ways. To learn which accessories work with the Phonak hearing aids you wear, consult with your hearing healthcare provider.

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Accessories: myPhonak app, PartnerMic™ and RemoteControl

Unless otherwise noted, all Infinio (I), Lumity (L) and Paradise (P) family hearing aids are compatible with the myPhonak app, PartnerMic™ and RemoteControl. In the Costco world, the PartnerMic™ is referred to as PartnerMic Easy Line, and RemoteControl is referred to as Remote Control Easy Line.

myPhonak AppThe myPhonak app allows you to access remote support, information about their hearing aids, and a hearing diary. The app also allows you to adjust the volume and pitch of your hearing aids, and change program settings.
Remote AdjustmentsRemote ControlSmartphone App
Compatible with:
PartnerMic™Discreet remote microphone that helps to boost your partners voice in one-to-one conversations in noise.
Remote Microphone
Compatible with:
RemoteControlThe Phonak RemoteControl provides a discreet way to control your Phonak hearing aids.
Remote Control
Compatible with:

Phonak ComPilot II and ComPilot

Phonak ComPilot II and ComPilot are multi-purpose neck-looped accessories. They transmit audio to your hearing aids directly from your Bluetooth phone, or from your TV via Phonak TVLink. They pair with other Bluetooth-enabled devices in addition to working with Phonak’s 2.4 GHz Roger family of remote wireless microphones. And they provide up to 24 hours of streaming time.

ComPilot IIThe second-generation transmits audio to Phonak hearing aids directly from Bluetooth phones, other Bluetooth-enabled devices, and from TV and remote microphones via Phonak 2.4 GHz accessories.
Remote ControlBluetooth StreamerSmartphone Streamer

The ComPilot II works with Phonak Venture and Belong hearing aids. ComPilot works with hearing aids and Advanced Bionic cochlear implants based on earlier Phonak technology platforms. Consult with your provider to find out which works with yours.

Phonak ComPilot Air II and ComPilot Air

The wireless Phonak ComPilot Air streams audio in stereo while connecting Phonak hearing aids via Bluetooth to a variety of sources, including cell phones, MP3 players, tablets, laptops and computers. Unlike the ComPilot and ComPilot II, which hang from your neck, it is completely wireless and doesn’t require a neck-loop. So it can be clipped to your collar or lodged in your shirt pocket.

ComPilot Air IITransmits audio to Phonak hearing aids directly from Bluetooth phones, other Bluetooth-enabled devices, and from TV and remote microphones via Phonak 2.4 GHz accessories. ComPilot Air has less battery life than ComPilot but does not require a neck-loop.
Remote ControlBluetooth StreamerSmartphone Streamer

Like the other ComPilot products, ComPilot Air and ComPilot Air II can be used with Phonak TVLink for TV audio, or with Phonak RemoteMic for better understanding over distance. The ComPilot Air II works with Phonak Venture and Belong hearing aids, and ComPilot Air works with hearing aids based on earlier Phonak technology platforms. Consult with your provider to find out which works with yours.

Phonak TVLink

Used in combination with ComPilot or ComPilot Air, Phonak TVLink connects to your TV and transmits audio to your Phonak hearing aids—turning them into wireless stereo headphones. Streaming starts as soon as TVLink and the connected audio source are switched on, and it transmits at distances of up to 100 feet (30 meters).

TVLink II basestationTVLink II connects to your TV and transmits audio directly to your Phonak hearing aids. ComPilot or ComPilot Air II required.
TV Streamer

Roger On: The Multipurpose Remote Mic

Struggling to hear in background noise? Hearing aids not helping? Roger On V2 may be the answer. With Phonak's MultiBeam 2.0 technology, Roger On V2 can analyze your environment and deliver clean speech directly to your hearing aids. And with table mode, presenter mode, and pointing mode, Roger On is the most versatile remote microphone on the market—it can handle almost all of the demanding listening situations you throw at it.

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Roger Accessories

Phonak offers a strong portfolio of wireless accessories and apps. The wireless Roger portfolio is particularly innovative, with devices like the Roger Table Mic II being standouts in the industry. Multiple Table Mics can be connected to create a network and with a range of more than 20 meters (65 ft). Here are some of our favorites:

RemoteMicClipped onto the speaker’s clothing, Phonak RemoteMic transmits the speaker’s voice directly to both hearing aids via a ComPilot or ComPilot Air over a distance of up to 66 feet (20 meters).
Remote Microphone
Roger Select™Phonak Roger Select is a microphone specifically designed to help boost your hearing performance and keep you at the heart of the conversation.
TV StreamerSmartphone StreamerRemote MicrophoneSmartphone Streamer + Hands FreeLandline to Streaming
Roger Table Mic IIPhonak Roger Table Mic II is a microphone dedicated for working adults who participate in various meetings. It selects the person who’s talking and switches automatically between the meeting participants.
Remote MicrophoneRemote Microphone (Mesh)
Roger PenHandy microphone for various listening situations. Thanks to its portable design, it can be conveniently used where additional support is needed over distance and in noise. It can also transmit the sound of multimedia devices e.g. T.V. and has wideband Bluetooth for cellphone calls.
Remote Microphone
Compatible with:
Roger Clip-on MicThe Phonak Roger Clip-On Mic is most powerful Roger partner microphone for conversations in difficult listening situations and over distance.
Remote Microphone
Dect IIPhonak DECT is a cordless phone that connects automatically and wirelessly with Phonak hearing aids. It can also be used by anyone with normal hearing not wearing hearing aids. Up to six handsets can be connected to the base, making the phone useful for small offices. Each handset works within 950 feet (300 meters) of the base station.
Landline Phone
RemoteControl AppThe Phonak RemoteControl smartphone app provides remote control of Phonak hearing aids. Used in combination with ComPilot or ComPilot Air, it is compatible with both iPhones and Android smartphones.
Smartphone App