Go Hearing Go Ultra vs. Phonak Audéo Infinio Ultra

The Go Ultra is an affordable, rechargeable OTC hearing aid that offers Bluetooth streaming and hands-free calling, making it a convenient option for users with mild-to-moderate hearing loss. While it is easy to use and comfortable, its sound performance, particularly in speech clarity, is underwhelming compared to other devices in the same price range.

Phonak’s Infinio Sphere delivers genuinely standout speech clarity in loud, noisy places thanks to its DEEPSONIC “Sphere mode,” but you’ll trade some discretion and may wrestle with fit or Bluetooth pairing to get that top-tier performance.

GoHearing Ultra achieved a SoundScore of 3.1/5 and a SoundGrade of B in HearAdvisor lab testing. It ranked #58 of 65 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.68/5.

Phonak Sphere Infinio Ultra achieved a SoundScore of 4.9/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #3 of 39 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 4.19/5.

The build quality of GoUltra is definitely below that of prescription hearing aids, though it seems better than some lower cost OTC products I have tested. It also comes with a charging case that seems very robust and should keep it safe when not in use.

Phonak Audéo Sphere Ultra have an excellent build quality with a robust, portable charging case and a high ingress rating of IP68.

I was impressed that GoUltra offers up to 20 hours of battery life per charge (less with streaming). It also charges in around 2 hours making its overall rechargeable offering respectable given its lower cost.

Ultra is designed to deliver all-day use, with battery-life figures of up to 56 hours under ideal conditions (i.e., in quiet with no streaming) and about 10-11 hours when Sphere mode is continuously engaged. They take 3 to 4 hours to recharge, and a 30-minute quick charge can provide an additional 6 hours of use.

GoUltra lets you stream Bluetooth and take hands-free calls on both iOS and Android. While the audio quality isn't top-notch, it's a nice feature to have, especially for such a budget-friendly hearing aid.

Phonak Infinio Ultra are compatible with both iOS and Android, offering wireless audio streaming and hands-free calls. Pairing is now easier directly from your phone's Bluetooth menu.

Not yet rated by our experts

I found the MyPhonak Hearing Aid app easy to use with many useful features, including health and fitness tracking.

I found GoUltra moderately comfortable as the slimtubes are less flexible than receiver wires and the body is larger than most modern behind-the-ear models. This will depend largely on your head and ears, but they are not the most comfortable devices on the market.

Phonak Audéo Sphere Infinio Ultra were extremely comfortable and lightweight in my ears. In general, hearing care providers can make numerous physical changes to prescription hearing aids to improve comfort.

GoUltra are not as sleek or modern as many of the products available today. However, this was likely a necessary tradeoff to keep costs down while offering features like audio streaming.

Phonak's new Audéo Sphere Infinio Ultra model shares the same notably larger size as the original Phonak Infinio Sphere. This is needed for its increased AI processing. While the larger size may be more noticeable, Sphere Ultra remains comfortable, and your provider should have no trouble adjusting the fit to your preference.

GoHearing Ultra has a value score of 3.9/5 based on lab performance and public display price.

Phonak Sphere Infinio Ultra has a value score of 3.5/5 based on lab performance and public display price.

I found GoHearing Ultra easy to use with its larger buttons, but you have to adjust each device independently, which can be a bit of a hassle.

Infinio Ultra are easy to use and adjust using either the large multi-function button or MyPhonak app. I had no issues making adjustments with either.

I was disappointed that GoHearing doesn't offer better remote audiologic care, you are limited to phone and email support from their product experts. GoUltra are relatively easy to setup but guidance from licensed professionals is always good, especially for those new to hearing aids.

Prescription hearing aids like Infinio Sphere Ultra are fit by hearing care providers so you should receive quality care. The MyPhonak app also opens the possibility for remote programming and virtual follow-up appointments.