It depends on what you need most. Horizon Go IX scores notably higher on speech in noise (2.7/5 vs 1.3/5) and offers slightly finer adjustment control (20 bands vs 17), but Enhance Pro 20 carries a much stronger 4.1/5 value score against Horizon Go IX's 3.0/5, so the price premium only pays off if noise performance is your priority.
hear.com Horizon Go IX vs. Jabra Enhance Pro 20
Check out our comparison of the hear.com Horizon Go IX vs Jabra Enhance Pro 20. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.
Published Updated
Quick Verdict
AI summarizedSummarized with AI assistance from our human-researched product information, in-lab testing, objective sound measurements, and expert ratings.
The real question is whether Horizon Go IX's clearer edge in speech-in-noise justifies paying roughly $3,350 more than the Costco-exclusive Enhance Pro 20, which delivers stronger value for the price.
Horizon Go IX
Choose the hear.com Horizon Go IX if you want the stronger speech-in-noise lab performance (2.7/5 vs 1.3/5) and finer in-app adjustment control (20 bands), and you're comfortable paying roughly $3,350 more for it.
Enhance Pro 20
Choose the Jabra Enhance Pro 20 if you want a much lower price (about $3,350 less for the pair) with a 4.1/5 value score, still-solid speech-in-quiet performance (3.9/5), and Auracast broadcast-audio support.
What actually separates them
AI summarizedSpeech-in-noise performance
Lab measuredHorizon Go IX measured 2.7/5 for speech in noise versus 1.3/5 for Enhance Pro 20, the biggest real-world listening gap between the two — though neither is a strong noise performer in absolute terms.
Price
PriceEnhance Pro 20 runs about $3,350 less per pair than Horizon Go IX, a gap large enough to be the deciding factor for many buyers unless the noise-performance difference matters more to you.
Value score
Expert ratingEnhance Pro 20 earned a 4.1/5 value score against Horizon Go IX's 3.0/5, reflecting that its lab performance looks stronger relative to its price.
Fitting adjustment range
SpecHorizon Go IX offers 20 adjustment bands versus 17 on Enhance Pro 20, giving a fitting professional slightly finer frequency-shaping control during tuning.
Product Overview
Horizon Go IX
Enhance Pro 20
Form Factor
Form FactorThis type of hearing aid sits behind the ear. A wire runs along the top of the ear and down to a speaker sitting inside the ear canal. An custom-fitted mold may be required.
Form FactorThis type of hearing aid sits behind the ear. A wire runs along the top of the ear and down to a speaker sitting inside the ear canal. An custom-fitted mold may be required.
Expert Rating
Score
4.2
Score
4.5
User Rating
—
3.07 reviews
Hearing Loss LevelHearing Loss LevelThis represents HearingTracker's best guess on suitability. Please consult a licensed audiologist to confirm your own candidacy for this device.
MildModerateSevere
MildModerateSevere
Product Features
Hands-freeRechargeableAndroidIP68
Hands-freeRechargeableiPhoneAndroidIP68
Expert Ratings
Compare comprehensive test results and expert opinions.
Horizon Go IX
Enhance Pro 20
HearingTracker Score
Horizon Go IX
4.2ABOVE AVERAGE
Horizon Go IX is a top-tier, Signia-based rechargeable RIC that pairs excellent lab-verified speech performance with standout hands-free Bluetooth and a genuinely useful app suite, though its music streaming is only average for the open-fit form factor and many “unique” perks mirror what you can get from comparable WSA models.
Read full reviewEnhance Pro 20
4.5EXCELLENT
These receiver-in-ear devices are offered in both rechargeable and disposable battery models, with the micro RIE 60S being the smallest rechargeable RIC available at Costco, and are designed for mild-to-profound hearing loss.
Read full reviewHearAdvisor SoundScore
Horizon Go IX
4.2ABOVE AVERAGE
Hear.com Horizon Go IX achieved a SoundScore of 4.16/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #14 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.
Enhance Pro 20
4.1ABOVE AVERAGE
Jabra Enhance Pro 20 at Costco achieved a SoundScore of 4.07/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #16 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.
Build Quality
Horizon Go IX
4.9EXCELLENT
Horizon Go IX have an impressive build quality, featuring a top-of-the-line IP68 ingress rating. They also come with a robust portable charging case.
Enhance Pro 20
5.0EXCELLENT
Jabra Enhance Pro 20 have an excellent build quality with a robust, portable charging case and a high ingress rating of IP68.
Battery
Horizon Go IX
4.4ABOVE AVERAGE
Horizon hearing aids offer an impressive 28 hours of use per charge, which is plenty to get you through the day. Recharging takes around 3 hours, but you can always get an addition 6 hours of use if needed with Horizon’s 30-minute quick charge feature.
Enhance Pro 20
4.6EXCELLENT
Jabra Enhance Pro 20 offer all-day battery life of up to 30 hours, with a quick recharge time of 3 hours in the portable charger.
Bluetooth
Horizon Go IX
5.0EXCELLENT
Horizon Go IX are Bluetooth compatible with both iOS and Android devices, allowing for audio streaming and hands-free calling.
Enhance Pro 20
5.0EXCELLENT
Jabra hearing aids are compatible with both iOS and Android, offering wireless audio streaming and hands-free calls.
App Features
Horizon Go IX
5.0EXCELLENT
The Horizon app has a user-friendly interface and modern, appealing design. It includes practical features like the ability to control the focus of your hearing aids and a tonal balance slider. Additionally, you will find preset modes which can help improve your listening experience depending on the environment you are in.
Enhance Pro 20
4.5EXCELLENT
I found the Jabra app easy to use and filled with useful features, though it lacks health and fitness tracking.
Comfort
Horizon Go IX
5.0EXCELLENT
I found Horizon IX to be very comfortable thanks to their ergonomic shape and earwire design. Your hearing care provider should ensure they are fitted for optimal comfort and hearing benefit.
Enhance Pro 20
5.0EXCELLENT
Jabra Enhance Pro 20 were extremely comfortable and lightweight in my ears. In general, hearing care providers can make numerous physical changes to prescription hearing aids like Real to improve comfort.
Design
Horizon Go IX
4.2AVERAGE
Horizon IX features a modern, sleek design and is available in a variety of colors.
Enhance Pro 20
5.0EXCELLENT
Jabra Enhance Pro 20 are sleek, smaller than ever, and modern looking prescription hearing aids. They also allow you to customize the look of your hearing aids with an array of color options.
Value
Horizon Go IX
3.0BELOW AVERAGE
Hear.com Horizon Go IX has a value score of 3.0/5 based on lab performance and public display price.
Enhance Pro 20
4.1ABOVE AVERAGE
Jabra Enhance Pro 20 at Costco has a value score of 4.1/5 based on lab performance and public display price.
Handling
Horizon Go IX
4.8EXCELLENT
I did not run into any issues while using Horizon Go IX hearing aids. They are very easy to use once setup by your hearing care provider. First-time users may need some practice to get accustomed to inserting the receiver-in-ear style properly.
Enhance Pro 20
4.5EXCELLENT
Jabra Enhance Pro 20 are easy to use and adjust using either the multi-function button or the Jabra app. I had no issues making adjustments with either.
Pro Support
Horizon Go IX
5.0EXCELLENT
You should receive quality hearing care and support from your Hear.com provider. The Horizon app should further enhance your experience with easier access to useful setting adjustments.
Enhance Pro 20
5.0EXCELLENT
Prescription hearing aids like Jabra Enhance Pro 20 are fit by hearing care providers so you should receive quality care. The Jabra app also opens the possibility for remote programming and virtual follow-up appointments.
Lab Recordings
Listen to direct output recordings from our acoustic test lab.
Horizon Go IX
Enhance Pro 20
Busy CafeBusy CafeSpeech intelligibility improvement in loud environments
Hear this scene unaided, for comparison
Horizon Go IX
Enhance Pro 20
Quiet OfficeQuiet OfficeSpeech intelligibility improvement in quiet and moderate environments
Hear this scene unaided, for comparison
Horizon Go IX
Enhance Pro 20
Streaming MusicStreaming MusicStreaming music provides a full range of bass and treble
Hear this scene unaided, for comparison
Horizon Go IX
Enhance Pro 20
HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.
Accessories
Compatible accessories for each hearing aid
Horizon Go IX
Enhance Pro 20
Battery Charger
Pure Charger
This small desktop charger addresses basic needs when it comes to providing power to the hearing aids. 2 LEDs indicate the charging status (one per hearing aid). The Pure Charger can be plugged into the mains via USB to a power adapter.
Pure Portable Charger+1
This charger offers comfort and charging on the go. Its power bank allows for 3 full charges of a pair of hearing aids. A lid protects the hearing aids and prevents dust accumulating in the charger. 2 LEDs indicate the charging status (one per hearing aid) and one for the integrated power bank. All of the chargers are available with the power plug.
Pure Dry&Clean Charger+1
The Pure Dry&Clean Charger not only charges the hearing aids but also offers UVC cleaning and drying technology to keep the hearing aids in peak condition. The UVC cleaning starts automatically when the hearing aids are placed inside and is completed in just 15 minutes. 3 LEDs per hearing aid indicate their charging status and an additional LED indicates the cleaning status. The Pure Dry&Clean Charger also has a lid to ensure optimal cleaning and storage of the hearing aids.
Multi-Charger
Stationary Signia charger compatible with multiple hearing aids.
Premium Charger
Charges device when connected to power outlet, and also holds up to three full charges due to its onboard battery.
Bluetooth Streamer
StreamLine Mic+2
A wireless clip-on mic that streams audio to hearing aids from any Bluetooth device.
None
CROS System
CROS Pure Charge&Go T AX
None
Remote Control
miniPocket
Enables push-button remote control of hearing aid functions.
Signia App+2
The Signia App provides a remote control, directional hearing control, telecare access, and access to connectivity and streaming settings.
Unite Remote Control 2
Gives you push-button control of volume and program settings on your hearing aids and lets you manage streaming accessories.
Unite Phone Clip++2
Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.
Enhance Pro App+1
The Enhance Pro app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites.
Remote Microphone
None
Multi Mic+3
A flexible remote microphone that can either be clipped to clothes or used as a tabletop mic for meetings. Use the mini-jack input for streaming audio from a music player to your hearing aids.
Micro Mic
A matchbook-sized remote wireless microphone that lets you hear from a distance up to 80 feet away.
TV Streamer
StreamLine TV
Streams television sound to hearing aids over a distance of up to 30 feet (10 meters).
Unite TV Streamer 2
Streams stereo sound from the television directly to your hearing aids from up to 22 feet away.
Hardware
Horizon Go IX
Enhance Pro 20
Bluetooth® AudioBluetooth® AudioThis hearing aid is capable of streaming Bluetooth® audio certain phones and/or devices.
- Made for iPhone (MFi)
- Android (ASHA)
- Made for iPhone (MFi)
- Android (ASHA)
- Bluetooth® Low Energy (LE)
- Bluetooth® Auracast™
Disposable BatteriesDisposable BatteriesCommon disposable batteries last anywhere from a few days to two weeks or more. For more information Google "how long do hearing aid batteries last" and click on the Hearing Tracker link.
No
13
Hands-Free CallingHands-Free CallingIt is possible to have a hands-free phone call with this hearing aid. You are not required to hold the phone up to your mouth.
- Made for iPhone (MFi)
- Android (ASHA)
- Made for iPhone (MFi)
- Accessory required (Android)
IP RatingIP RatingIP Ratings rate sealing effectiveness of hearing aids against intrusion from foreign solid matter (dirt, dust) and moisture.
IP68
IP68
Mic + Speaker In EarMic + Speaker In EarPlacing a microphone in the ear allows hearing aids to measure the effect that your pinna (outer ear) has on the sound arriving at your eardrum. This may allow the hearing aid to better emulate the natural sound of your ear.
No
Yes
Push ButtonPush ButtonThe hearing aid features a push button which allows toggling across different sound processing programs
No
- Program control
- Volume Control
Rechargeable BatteriesRechargeable BatteriesCharge your batteries overnight in a docking station and get a full day's use (in most cases) of battery life the following day.
Lithium-ion
Lithium-ion
Tap ControlsTap ControlsThe hearing aid may be controlled by physically tapping it with your fingers.
No
- Accept/end calls
TelecoilTelecoilThe hearing aid is able to pick up audio from landline telephones or public audio systems without using its acoustic microphones. This minimizes background noise and improves clarity and understanding, even over great distances. At performing arts venues, events, government meetings, etc., look for assistive listening systems (hearing loop, FM, and infrared systems), which must be provided at no cost under the Americans with Disabilities Act (ADA) and other international regulations.
No
Yes
Volume RockerVolume RockerA volume rocker or wheel to allows the adjustment of volume with a finger.
Yes
Yes
Software Features
Horizon Go IX
Enhance Pro 20
Adjustment BandsAdjustment BandsThese are frequency-divided sections that can be adjusted in a hearing aid in order to amplify sounds. Although there are rarely more than 10 frequencies measured in a hearing assessment, having more bands that can be adjusted may allow for improved speech understanding and user comfort.
20
17
Adjustment SynchronizationAdjustment SynchronizationThis feature allows for a more pleasant listening experience by ensuring that both hearing aids process sound the same way. If one hearing aid changes its processing in response to noise or speech, it will send a wireless signal to the other hearing aid so both process sound in the same way.
e2e wireless 4.0e2e wireless 4.0Control coupling, synchronization, binaural directionality, Spatial Speech Focus, CROS/ BiCROS.
No
Direction SelectionDirection SelectionAllows the user to select one or more directions to focus their hearing aids on. For example, some hearing aids allow the listener to focus on sounds coming from in front or back, or from the right or left.
- 5/5
No
DirectionalityDirectionalityDepending on the types and number of microphones a hearing aid has, the hearing aid may be able to boost sounds from specific directions (by reducing sounds from other directions). This can be helpful to focus on a speaker directly in front of the hearing aid user, as well as to give the user information about where different sounds are coming from.
Binaural DirectionalityBinaural DirectionalityDirectionality provides scientifically proven enhanced speech understanding in noise. Available for bilateral fittings with directional microphones and e2e wireless link.Panorama EffectPanorama EffectWearers can effortlessly switch their hearing aid settings from focused speech comprehension to a 360° auditory experience, capturing the full soundscape of their surroundings.Spatial SpeechFocusSpatial SpeechFocusAvailable for bilateral fittings with Ultra HD e2e.Speech FocusSpeech FocusIn the Universal Program, SpeechFocus steers the directional beam either to surround mode for side speech or to the rear. In manual programs, microphone beam to the right/left/rear directions.
Front FocusFront FocusA high resolution binaural beamformer directional microphone program.Synchronized SoftSwitching™Synchronized SoftSwitching™SoftSwitching (synchronized between ears) uses sound level and speech detection algorithms to decide when directionality is likely to be advantageous in a certain listening environment. It also offers the same four selections of MultiScope beamwidth settings: the default AutoScope, Narrow, Medium and Wide. The SoftSwitching mode differs from MultiScope Adaptive Directionality in that it uses slower transitions between directional settings and the omnidirectional setting, which is sometimes more comfortable and preferable among certain hearing aid users.
Ear SimulationEar SimulationThe outer ear, or pinna, can have a significant effect on the frequency shape of sound arriving at your inner ear. Some hearing aids mimic the "pinna effect" when producing sound, to deliver more natural sound to the listener.
TruEar 360TruEar 360Reproduces benefits of the natural pinna effect by highlighting the difference between front and back sources of sound.
No
Echo ReductionEcho ReductionThis feature improves speech audibility by reducing the “blurring” of speech sounds that can occur in the presence of echoes.
Auto EchoShieldAuto EchoShieldAutomatically creates a more comfortable hearing experience in high-reverb environments leading to increased speech clarity and natural room perceptions.
No
Environmental AdaptationEnvironmental AdaptationThe hearing aid can detect different acoustical environments, like speech in noise, and adjust the sound of the hearing aid accordingly to drive comfort or speech understanding, etc.
Conversation Dynamics AnalyzerConversation Dynamics AnalyzerPrecisely analyzing conversation dynamics 1,000 times per second including turntaking and timing, locations of pure noise without speech, and levels of background noise.Conversation Source AnalyzerConversation Source AnalyzerConstantly scouts the acoustic environment to identify number of talkers and their location, precisely analyzing 1,000 times per second.RealTime Conversation EnhancementRealTime Conversation EnhancementProvides uninterrupted engagement in noisy group conversations by seamlessly tracking the locations of all conversation partners and enhancing their speech.
360 All Around360 All AroundA microphone steering system that selects the best listening mode even in unstable background noiseEnvironmental Optimizer IIEnvironmental Optimizer IIThe Environmental Optimizer II automatically adjusts both gain and Noise Tracker II’s speech-in-noise settings according to the listening environment.
ExpansionExpansionExpansion reduces audibility for very soft sounds. This can help to remove microphone noise, which is generated by soft environmental sounds.
No
3 settings
Extended bandwidthExtended bandwidthHearing aid provides amplification at frequencies (pitches) higher than the typical hearing aid.
12kHz
No
Extended Dynamic RangeExtended Dynamic RangeExtended dynamic range typically makes louder sound clearer. This may help with the reproduction of loud music or loud speech in a very noisy environment.
Yes
No
Feedback SuppressionFeedback SuppressionIf any sound amplified by the hearing aid escapes the ear canal, it may reach the hearing aid’s own microphone and cause a harsh whistling noise. Some hearing aids are able to recognize when this feedback occurs and reduce or eliminate it.
Feedback cancellationFeedback cancellationHigh-speed monitoring and control of feedback risk in individual processing channels.
DFS Ultra IIIDFS Ultra IIIReduces feedback while preserving amplification without compromising sound quality.
Listening ProgramsListening ProgramsNumber of manually accessible listening programs (using push button, remote, app, or other switching method)
6
Fully flexible programs: 4Fully flexible programsCustom listening programs
New User AdaptationNew User AdaptationProvider may set the hearing aid to gradually get louder over the first few weeks or months of a new hearing aid fitting. This can be convenient for new users who want to experience maximum benefit without making a lot of trips to the provider for tune ups.
No
Synchronized Acceptance ManagerSynchronized Acceptance ManagerSynchronized Acceptance Manager gives a gradual and automatic increase of the gain in the hearing aid over time.
Noise ReductionNoise ReductionThis feature uses modern hearing aids’ processing power to examine the incoming sound signal, determine if noise is present and reduce the volume of the troublesome sound to increase comfort.
SoundSmoothing™: 3SoundSmoothing™Reduces the sound of clattering cutlery and rustling newspaper, etc.
NoiseTracker™ II: 5 settingsNoiseTracker™ IINoiseTracker II uses a technology called spectral subtraction. Spectral subtraction works by subtracting the short-term noise spectrum from the signal, leaving only the speech portion behind ... ReSound’s NoiseTracker II is able to use spectral subtraction successfully because the Environmental Classifier has identified speech and noise so precisely.
Own Voice ComfortOwn Voice ComfortAmplification is applied differently to your own voice versus the other voices around you. This allows adequate amplification of people you want to hear and no over-amplification of your own voice.
OVP™ 2.0OVP™ 2.0Processes the wearer's own voice independent from ambient sounds, providing improved speech clarity and a natural perception of their own voice as well as background noise.
No
Processing ChannelsProcessing ChannelsThese are all the frequency-divided sections the hearing aid is able to examine at a single time. The hearing aid uses this information to determine whether the contents of each section are noise, speech, or something else and amplify the sound in each section accordingly.
48
No
Sudden Loud Noise ReductionSudden Loud Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
No
Impulse Noise Reduction: 3 settingsImpulse Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
Tinnitus ReliefTinnitus ReliefTinnitus, or ringing in the ears, can be addressed by hearing aids in several different ways, such as introducing a soft therapeutic signal or targeted notched noise.
Yes
Tinnitus Sound GeneratorTinnitus Sound GeneratorThe tinnitus sound generator administers sounds that make the disturbing noise less noticeable and draw your attention away from the tinnitus.
Unique Amplification StrategyUnique Amplification StrategyHearing aids all process sounds a little bit differently. Sometimes it varies even within one model.
Conversation Booster: 5/5
No
Wind Noise ReductionWind Noise ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.
eWindScreen binauraleWindScreen binauralBinaural processing of the audio signal (using Ultra HD e2e) delivers superb performance in asymmetrical wind environments.
Wind Guard: 3 settingsWind GuardWhen no wind noise is found, the hearing aid constantly updates and stores the sound input levels in each Warp band. Then, when wind is present, WindGuard calculates the amount of gain reduction needed to return to the stored level of the specific bands affected by wind noise.
Bottom Line
AI summarizedThe Verdict
Horizon Go IX is the better performer in noisy environments and gives your fitter a bit more adjustment granularity, but at a value score of just 3.0/5 it's a costly way to get there — roughly $3,350 more than the Enhance Pro 20 for a pair.
If background noise is your top complaint and budget is flexible, that gap can be worth paying.
Which is right for you?
Enhance Pro 20, sold exclusively at Costco, is the stronger buy on value (4.1/5) and still delivers solid speech-in-quiet performance (3.9/5) and Auracast broadcast support at a fraction of the cost, even though its speech-in-noise score trails well behind. For buyers who mainly need help in quieter settings and want to keep costs down, it's the more sensible pick.
What to ask at your fitting
AI summarizedAsk about real-world noise performance
Horizon Go IX's 2.7/5 speech-in-noise lab score beats Enhance Pro 20's 1.3/5, so if noisy restaurants or groups are your main complaint, ask your fitter to demo both before committing to the price gap.
Weigh the $3,350 gap against your budget
Enhance Pro 20's 4.1/5 value score reflects strong lab performance for its price, so confirm what extra you're getting for Horizon Go IX's higher cost before signing off.
Discuss adjustment band fine-tuning
Horizon Go IX's 20 adjustment bands versus Enhance Pro 20's 17 give your provider slightly more granular control during the fitting — ask how much that matters for your specific loss profile.
Frequently Asked Questions
AI summarizedThe Horizon Go IX, with a lab-measured speech-in-noise score of 2.7/5 compared to 1.3/5 for the Enhance Pro 20. Neither score is exceptional in absolute terms, but the gap between them is the clearest performance difference in this comparison.
No, the Enhance Pro 20 is sold exclusively through Costco's Hearing Aid Centers. The Horizon Go IX does not have this restriction.
Yes, both support Made for iPhone (MFi) hands-free calling and Android streaming via ASHA, so hands-free calling and basic Android audio streaming are shared between them rather than an advantage for either.
The Jabra Enhance Pro 20 scored 4.1/5 on value versus 3.0/5 for the Horizon Go IX, meaning its lab performance looks stronger relative to its roughly $3,350 lower price for the pair.