Jabra Enhance Pro 20 vs. Jabra Enhance Select 500

These receiver-in-ear devices are offered in both rechargeable and disposable battery models, with the micro RIE 60S being the smallest rechargeable RIC available at Costco, and are designed for mild-to-profound hearing loss.

The Jabra Enhance Select 500 earned a SoundGrade of A and ranked in the top 5% of devices tested by HearAdvisor. With GN Resound technology, it has an IP68 rating, 30-hour battery life, and reliable Bluetooth. While streaming audio quality was not high-fidelity, the Jabra Enhance App offers good audio personalization. The device includes telehealth and remote programming, though support response times were slower than expected. Lightweight and compact, with larger buttons for ease of use, the receiver-in-canal design may take some adjustment.

Jabra Enhance Pro 20 at Costco achieved a SoundScore of 4.07/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #16 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.

The Jabra Enhance Select 500 achieved a SoundGrade of A and ranked #9 in the OTC Hearing Aid category, placing it in the top 14% of the 56 OTC devices tested by HearAdvisor.

Jabra Enhance Pro 20 have an excellent build quality with a robust, portable charging case and a high ingress rating of IP68.

Quality is fantastic when it comes to Jabra hearing aids as they share technology from GN Resound. Select 500 have a solid ingress rating of IP68 and the portable charging case will have no problems handling daily use.

Jabra Enhance Pro 20 offer all-day battery life of up to 30 hours, with a quick recharge time of 3 hours in the portable charger.

Jabra have stepped up their game with a 30 hour battery life, ensuring you get through the day even with streaming. The case also holds enough power for 3 addition charges which is plenty for a weekend excursion.

Jabra hearing aids are compatible with both iOS and Android, offering wireless audio streaming and hands-free calls.

Bluetooth was straightforward and reliable, working seamlessly without any issues. While the streamed audio quality has improved, it needs work before I'd consider it hi-fidelity.

I found the Jabra app easy to use and filled with useful features, though it lacks health and fitness tracking.

The Jabra Enhance App mirrors the useful features available in Resounds medical hearing aid app. I found it to offer plenty of options to personalize audio quality beyond the custom programming.

Jabra Enhance Pro 20 were extremely comfortable and lightweight in my ears. In general, hearing care providers can make numerous physical changes to prescription hearing aids like Real to improve comfort.

I found 500 very comfortable given their shockingly small and lightweight design. The button are also larger than many OTC products making setting changes easier.

Jabra Enhance Pro 20 are sleek, smaller than ever, and modern looking prescription hearing aids. They also allow you to customize the look of your hearing aids with an array of color options.

Jabra has done a nice job redesigning prescription technology for the direct-to-consumer market. Select 500 is sleek, with a range of stylish colors, and sat discretely behind my ear.

Jabra Enhance Pro 20 at Costco has a value score of 4.1/5 based on lab performance and public display price.

The Jabra Enhance Select 500 offers above-average sound performance, though similar results are available at lower price points in the OTC category.

Jabra Enhance Pro 20 are easy to use and adjust using either the multi-function button or the Jabra app. I had no issues making adjustments with either.

500 are easy to use, though receiver-in-canal devices might take a bit of practice. Pro support can assist, and the easy charging case makes on-the-go charging a breeze.

Prescription hearing aids like Jabra Enhance Pro 20 are fit by hearing care providers so you should receive quality care. The Jabra app also opens the possibility for remote programming and virtual follow-up appointments.

Jabra has arguably the best pro support offering among OTC devices, providing telehealth with hearing care providers, remote programming, and tech support. However, the support I received while trying Select 500 was slower than expected.