Jabra Enhance Pro 20 vs. JLab Hear OTC

Check out our comparison of the Jabra Enhance Pro 20 vs JLab Hear OTC. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

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Jabra Enhance Pro 20 MicroRIE 60S
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Enhance Pro 20 MicroRIE 60S

$1,599.99 per pair
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JLab Hear OTC
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Hear OTC

$99.99 per pair
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Product Overview

Form Factor
Receiver In The EarForm FactorThis type of hearing aid sits behind the ear. A wire runs along the top of the ear and down to a speaker sitting inside the ear canal. An custom-fitted mold may be required.
EarbudForm FactorNon-custom earbud style device.
Expert Rating
Score
0.0
Score
0.0
User Rating
3.7
3 reviews
3.7
1 reviews
Hearing Loss LevelHearing Loss LevelThis represents HearingTracker's best guess on suitability. Please consult a licensed audiologist to confirm your own candidacy for this device.
MildModerateSevereProfound
MildModerateSevereProfound
Product Features
Hands-freeRechargeableiPhoneAndroidTelecoilIP68
Hands-freeRechargeableiPhoneAndroidTelecoil

Expert Ratings

Compare comprehensive test results and expert opinions.

Enhance Pro 20
Hear OTC
Enhance Pro 20
4.5EXCELLENT

The Jabra Enhance Pro 20 Hearing Aids, available at Costco starting at $1,599.99 per pair, feature advanced ReSound technology, Bluetooth streaming for iOS and Android, and Auracast broadcast capabilities. These receiver-in-ear devices are offered in both rechargeable and disposable battery models, with the micro RIE 60S being the smallest rechargeable RIC available at Costco, and are designed for mild-to-profound hearing loss.

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Hear OTC
3.9ABOVE AVERAGE

The JLab HEAR OTC Hearing Aid offers an affordable and user-friendly solution for those with mild to moderate hearing loss, featuring customizable sound settings and a sleek design. Extensive testing reveals its effective performance in various environments, making it a reliable choice for everyday use.

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Enhance Pro 20
4.1ABOVE AVERAGE

Jabra Enhance Pro 20 at Costco achieved a SoundScore of 4.07/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #16 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.

Hear OTC
3.6AVERAGE

JLab Hear OTC achieved a SoundScore of 3.65/5 and a SoundGrade of B in HearAdvisor lab testing. It ranked #26 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

Enhance Pro 20
5.0EXCELLENT

Jabra Enhance Pro 20 have an excellent build quality with a robust, portable charging case and a high ingress rating of IP68.

Hear OTC
3.8BELOW AVERAGE

The portable charger is flimsy and HEAR have a lower egress rating of IPX4. However, with some extra care and cleaning they should hold up to regular daily use.

Enhance Pro 20
4.6EXCELLENT

Jabra Enhance Pro 20 offer all-day battery life of up to 30 hours, with a quick recharge time of 3 hours in the portable charger.

Hear OTC
3.0BELOW AVERAGE

HEAR do not offer enough power for all-day use with a battery life of 10 hours (less with streaming). The battery life is however respectable for a wireless earbud.

Enhance Pro 20
5.0EXCELLENT

Jabra hearing aids are compatible with both iOS and Android, offering wireless audio streaming and hands-free calls.

Hear OTC
5.0EXCELLENT

HEAR offer wireless connectivity for both iOS and Android users. I personally experienced stable streaming and phone calls with my iPhone 12.

Enhance Pro 20
4.5EXCELLENT

I found the Jabra app easy to use and filled with useful features, though it lacks health and fitness tracking.

Hear OTC
3.3BELOW AVERAGE

The JLab Hearing Health app offers a nice feature set for personalization. Some elements could be more user friendly, but it makes sense after a little troubleshooting.

Enhance Pro 20
5.0EXCELLENT

Jabra Enhance Pro 20 were extremely comfortable and lightweight in my ears. In general, hearing care providers can make numerous physical changes to prescription hearing aids like Real to improve comfort.

Hear OTC
4.5EXCELLENT

HEAR are comfortable and had good retention in my ears. They completely seal your ear when worn properly but feel less “plugging” as they are lightweight.

Enhance Pro 20
5.0EXCELLENT

Jabra Enhance Pro 20 are sleek, smaller than ever, and modern looking prescription hearing aids. They also allow you to customize the look of your hearing aids with an array of color options.

Hear OTC
4.0BELOW AVERAGE

This is highly personalized, but HEAR look like modern earbuds and distance themselves from the negative stigma some attribute to hearing aids.

Enhance Pro 20
4.1ABOVE AVERAGE

Jabra Enhance Pro 20 at Costco has a value score of 4.1/5 based on lab performance and public display price.

Hear OTC
5.0EXCELLENT

JLab Hear OTC has a value score of 5.0/5 based on lab performance and public display price.

Enhance Pro 20
4.5EXCELLENT

Jabra Enhance Pro 20 are easy to use and adjust using either the multi-function button or the Jabra app. I had no issues making adjustments with either.

Hear OTC
4.0AVERAGE

I ran into a few issues with my initial Bluetooth pairing but HEAR and the touch controls work well otherwise.

Enhance Pro 20
5.0EXCELLENT

Prescription hearing aids like Jabra Enhance Pro 20 are fit by hearing care providers so you should receive quality care. The Jabra app also opens the possibility for remote programming and virtual follow-up appointments.

Hear OTC
1.0BELOW AVERAGE

JLab falls short on actual hearing care as help is limited to their online Help Center and or standard Customer Support.

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Busy CafeBusy CafeSpeech intelligibility improvement in loud environments
Quiet OfficeQuiet OfficeSpeech intelligibility improvement in quiet and moderate environments
Streaming MusicStreaming MusicStreaming music provides a full range of bass and treble
HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

3.5mm Line to Streaming
Multi Mic

Multi Mic

3.5mm Line to Streaming+3

A flexible remote microphone that can either be clipped to clothes or used as a tabletop mic for meetings. Use the mini-jack input for streaming audio from a music player to your hearing aids.

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Battery Charger
Premium Charger

Premium Charger

Battery Charger

Charges device when connected to power outlet, and also holds up to three full charges due to its onboard battery.

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Bluetooth Streamer
Unite Phone Clip+

Unite Phone Clip+

Bluetooth Streamer+2

Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

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FM to Digital Streaming
Multi Mic

Multi Mic

FM to Digital Streaming+3

A flexible remote microphone that can either be clipped to clothes or used as a tabletop mic for meetings. Use the mini-jack input for streaming audio from a music player to your hearing aids.

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Remote Control
Unite Remote Control 2

Unite Remote Control 2

Remote Control

Gives you push-button control of volume and program settings on your hearing aids and lets you manage streaming accessories.

Unite Phone Clip+

Unite Phone Clip+

Remote Control+2

Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

Enhance Pro App

Enhance Pro App

Remote Control+1

The Enhance Pro app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites.

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Remote Microphone
Multi Mic

Multi Mic

Remote Microphone+3

A flexible remote microphone that can either be clipped to clothes or used as a tabletop mic for meetings. Use the mini-jack input for streaming audio from a music player to your hearing aids.

Micro Mic

Micro Mic

Remote Microphone

A matchbook-sized remote wireless microphone that lets you hear from a distance up to 80 feet away.

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Smartphone App
Enhance Pro App

Enhance Pro App

Smartphone App+1

The Enhance Pro app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites.

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Smartphone Streamer + Hands Free
Unite Phone Clip+

Unite Phone Clip+

Smartphone Streamer + Hands Free+2

Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

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Telecoil Streamer
Multi Mic

Multi Mic

Telecoil Streamer+3

A flexible remote microphone that can either be clipped to clothes or used as a tabletop mic for meetings. Use the mini-jack input for streaming audio from a music player to your hearing aids.

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TV Streamer
Unite TV Streamer 2

Unite TV Streamer 2

TV Streamer

Streams stereo sound from the television directly to your hearing aids from up to 22 feet away.

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Hardware

Bluetooth® AudioBluetooth® AudioThis hearing aid is capable of streaming Bluetooth® audio certain phones and/or devices.
  • Made for iPhone (MFi)
  • Android (ASHA)
  • Bluetooth® Low Energy (LE)
  • Bluetooth® Auracast™
  • Bluetooth® (A2DP)
  • SBC
  • AAC
Disposable BatteriesDisposable BatteriesCommon disposable batteries last anywhere from a few days to two weeks or more. For more information Google "how long do hearing aid batteries last" and click on the Hearing Tracker link.
13
No
Hands-Free CallingHands-Free CallingIt is possible to have a hands-free phone call with this hearing aid. You are not required to hold the phone up to your mouth.
  • Made for iPhone (MFi)
  • Accessory required (Android)
  • Bluetooth® (HFP)
IP RatingIP RatingIP Ratings rate sealing effectiveness of hearing aids against intrusion from foreign solid matter (dirt, dust) and moisture.
IP68
IPx4
Mic + Speaker In EarMic + Speaker In EarPlacing a microphone in the ear allows hearing aids to measure the effect that your pinna (outer ear) has on the sound arriving at your eardrum. This may allow the hearing aid to better emulate the natural sound of your ear.
Yes
No
Push ButtonPush ButtonThe hearing aid features a push button which allows toggling across different sound processing programs
  • Program control
  • Volume Control
No
Rechargeable BatteriesRechargeable BatteriesCharge your batteries overnight in a docking station and get a full day's use (in most cases) of battery life the following day.
Lithium-ion
Lithium-ion
Tap ControlsTap ControlsThe hearing aid may be controlled by physically tapping it with your fingers.
  • Accept/end calls
  • Change program
  • Accept/end calls
TelecoilTelecoilThe hearing aid is able to pick up audio from landline telephones or public audio systems without using its acoustic microphones. This minimizes background noise and improves clarity and understanding, even over great distances. At performing arts venues, events, government meetings, etc., look for assistive listening systems (hearing loop, FM, and infrared systems), which must be provided at no cost under the Americans with Disabilities Act (ADA) and other international regulations.
Yes
No
Volume RockerVolume RockerA volume rocker or wheel to allows the adjustment of volume with a finger.
Yes
No

Software Features

Active Noise Cancellation (ANC)Active Noise Cancellation (ANC)ANC is different than typical hearing aid noise reduction in that it reduces both steady state and dynamic background noise using sound wave inversion.
No
Yes
Adjustment BandsAdjustment BandsThese are frequency-divided sections that can be adjusted in a hearing aid in order to amplify sounds. Although there are rarely more than 10 frequencies measured in a hearing assessment, having more bands that can be adjusted may allow for improved speech understanding and user comfort.
17
No
DirectionalityDirectionalityDepending on the types and number of microphones a hearing aid has, the hearing aid may be able to boost sounds from specific directions (by reducing sounds from other directions). This can be helpful to focus on a speaker directly in front of the hearing aid user, as well as to give the user information about where different sounds are coming from.
Yes
Yes
Environmental AdaptationEnvironmental AdaptationThe hearing aid can detect different acoustical environments, like speech in noise, and adjust the sound of the hearing aid accordingly to drive comfort or speech understanding, etc.
Yes
No
ExpansionExpansionExpansion reduces audibility for very soft sounds. This can help to remove microphone noise, which is generated by soft environmental sounds.
3 settings
No
Feedback SuppressionFeedback SuppressionIf any sound amplified by the hearing aid escapes the ear canal, it may reach the hearing aid’s own microphone and cause a harsh whistling noise. Some hearing aids are able to recognize when this feedback occurs and reduce or eliminate it.
Yes
Yes
Listening ProgramsListening ProgramsNumber of manually accessible listening programs (using push button, remote, app, or other switching method)
Fully flexible programs: 4
No
New User AdaptationNew User AdaptationProvider may set the hearing aid to gradually get louder over the first few weeks or months of a new hearing aid fitting. This can be convenient for new users who want to experience maximum benefit without making a lot of trips to the provider for tune ups.
Yes
No
Noise ReductionNoise ReductionThis feature uses modern hearing aids’ processing power to examine the incoming sound signal, determine if noise is present and reduce the volume of the troublesome sound to increase comfort.
NoiseTracker™ II: 5 settings
No
Sudden Loud Noise ReductionSudden Loud Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
Impulse Noise Reduction: 3 settings
No
Tinnitus ReliefTinnitus ReliefTinnitus, or ringing in the ears, can be addressed by hearing aids in several different ways, such as introducing a soft therapeutic signal or targeted notched noise.
Yes
No
Wind Noise ReductionWind Noise ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.
Wind Guard: 3 settings
No