Jabra Enhance Select M Series vs. MDHearingAid Neo XS

Compare the Jabra Enhance Select M1, M2, and M3 hearing aids in the Jabra Enhance Select M Series.

Neo XS is an instant-fit in-ear OTC hearing aid that offers improvements in MDHearing's product line in terms of rechargeable battery life, audio processing, and size. However, our lab testing found its performance underwhelming.

Jabra Enhance Select M3 achieved a SoundScore of 4.0/5 and a SoundGrade of A in HearAdvisor lab testing. The OTC Hearing Aid category average SoundScore was 3.69/5.

MDHearing Neo XS achieved a SoundScore of 2.9/5 and a SoundGrade of C in HearAdvisor lab testing. It ranked #63 of 65 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.68/5.

Jabra hearing aids share technology from GN Resound and generally have fantastic build quality. M3 is no exception with an ingress rating of IP68 and the standard robust portable charging case.

Neo XS do not have an ingress rating but they appear to be well built. The charging case feels sturdy and should offer good protection when Neo XS are recharging or otherwise not in use.

M3 offers full-day 24 hour battery life, which is unchanged from the previous Enhance 700 model. The case also holds roughly 3 addition charges of on-the-go power.

Neo XS offers internal rechargeable batteries lasting up to 18 hours. This should be enough to get you through your day without needing a recharge.

Bluetooth was straightforward and reliable, working seamlessly without any issues. This is what I've come to expect with Jabra hearing aids. M3 also supports Auracast Bluetooth technology, which is step ahead many other hearing aids.

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The Jabra Enhance App offers a useful set of features, providing plenty of freedom to personalize your sound beyond the default programming.

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Jabra M3 are very comfortable given their shockingly small and lightweight design. The button are also larger than many OTC products making setting changes easier.

Neo XS are relatively comfortable in ear. However, using the button caused minor discomfort as it required some force which pushed the hearing aid deeper into my ear.

Jabra has done a nice job redesigning prescription technology for the direct-to-consumer market. M3 shares the same shockingly discrete "microRIE" design as the previous Select 700 model.

Neo XS are smaller than other MDHearing aids and many OTC products. If you are interested in discrete hearing aids Neo XS are nearly invisible in your ears.

Jabra Enhance Select M3 has a value score of 3.3/5 based on lab performance and public display price.

MDHearing Neo XS has a value score of 3.9/5 based on lab performance and public display price.

I found M3 easy to use, though receiver-in-canal devices can take practice at the start. Pro support can assist, and the charging case is one of the best on the market.

Neo XS are relatively small hearing aids which may be difficult for individuals with vision and or dexterity issues. This should not be a problem for most but MDHearing does offer assistance from licensed professionals if needed.

Jabra has arguably the best pro support offering among OTC devices. They provide 3 years of telehealth audiologic services including remote programming and video appointments. While I'd prefer in-person appointments, Jabra continues to bridge the gap given the limitations of remote care.

MDHearing does not offer in-person support or remote programming. You do however receive free lifetime phone and online help from their licensed hearing professionals. This is a nice offering especially if you are new to hearing aids.