JLab Hear OTC vs. Signia Pure Charge&Go IX

Check out our comparison of the JLab Hear OTC vs Signia Pure Charge&Go IX. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

Score
3.9
JLab Hear OTC
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SoundScore 3.5/5
$99.99 per pair
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Score
4.4
Signia Pure Charge&Go BCT 7IX
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SoundScore 4.4/5
$3,298 per pair
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Hear OTC
$99.99 per pair
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Pure Charge&Go IX
$3,298 per pair
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Product Overview

Hear OTC
Pure Charge&Go IX
Form Factor
Expert Rating
Score
3.9
Score
4.4
User Rating
3.01 reviews
4.37 reviews
Hearing Loss Level
MildModerate
MildModerateSevere
Product Features
Hands-freeRechargeableiPhoneAndroid
Hands-freeRechargeableiPhoneAndroidTelecoilIP68

Expert Ratings

Compare comprehensive test results and expert opinions.

Hear OTC
Pure Charge&Go IX

HearingTracker Score

Hear OTC
3.9AVERAGE

The JLab HEAR OTC Hearing Aid offers an affordable and user-friendly solution for those with mild to moderate hearing loss, featuring customizable sound settings and a sleek design. Extensive testing reveals its effective performance in various environments, making it a reliable choice for everyday use.

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Pure Charge&Go IX
4.4ABOVE AVERAGE

I was very impressed with the Signia Pure Charge&Go IX's overall design, sound performance, and app capabilities. These cutting-edge hearing aids offer advanced features such as hands-free calling, iOS and Android streaming, and a robust 39-hour battery life.

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HearAdvisor SoundScore

Hear OTC
3.5BELOW AVERAGE

JLab Hear OTC achieved a SoundScore of 3.5/5 and a SoundGrade of B in HearAdvisor lab testing. It ranked #36 of 65 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.68/5.

Pure Charge&Go IX
4.4ABOVE AVERAGE

Signia Pure C&G BCT IX achieved a SoundScore of 4.4/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #16 of 39 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 4.19/5.

Build Quality

Hear OTC
3.8BELOW AVERAGE

The portable charger is flimsy and HEAR have a lower egress rating of IPX4. However, with some extra care and cleaning they should hold up to regular daily use.

Pure Charge&Go IX
5.0EXCELLENT

Pure C&G BCT IX have an impressive build quality, featuring a top-of-the-line IP68 ingress rating. They also come with a robust portable charging case.

Battery

Hear OTC
3.0BELOW AVERAGE

HEAR do not offer enough power for all-day use with a battery life of 10 hours (less with streaming). The battery life is however respectable for a wireless earbud.

Pure Charge&Go IX
4.5EXCELLENT

Pure C&G BCT IX hearing aids offer around 39 hours of use per charge, which is plenty to get you through the day. Recharging takes 3 to 4 hours, which is longer than some other models, but this isn't a significant drawback given their exceptional battery life.

Bluetooth

Hear OTC
5.0EXCELLENT

HEAR offer wireless connectivity for both iOS and Android users. I personally experienced stable streaming and phone calls with my iPhone 12.

Pure Charge&Go IX
5.0EXCELLENT

Pure BCT IX are Bluetooth compatible with both iOS and Android devices, allowing for audio streaming and hands-free calling.

App Features

Hear OTC
3.3BELOW AVERAGE

The JLab Hearing Health app offers a nice feature set for personalization. Some elements could be more user friendly, but it makes sense after a little troubleshooting.

Pure Charge&Go IX
5.0EXCELLENT

Signia's app stands out with its user-friendly interface and modern, appealing design. It includes practical features like the ability to control the focus of your hearing aids and a mask mode to enhance speech clarity. Additionally, the app offers wellness features, utilizing hearing aid motion sensors for activity tracking.

Comfort

Hear OTC
4.5EXCELLENT

HEAR are comfortable and had good retention in my ears. They completely seal your ear when worn properly but feel less “plugging” as they are lightweight.

Pure Charge&Go IX
5.0EXCELLENT

I found Pure BCT IX to be very comfortable thanks to their ergonomic shape and earwire design. Your hearing care provider should ensure they are fitted for optimal comfort and hearing benefit.

Design

Hear OTC
4.0BELOW AVERAGE

This is highly personalized, but HEAR look like modern earbuds and distance themselves from the negative stigma some attribute to hearing aids.

Pure Charge&Go IX
4.8EXCELLENT

Pure BCT IX features a modern, sleek design and is available in a variety of colors, from discreet to bold.

Value

Hear OTC
5.0EXCELLENT

JLab Hear OTC has a value score of 5.0/5 based on lab performance and public display price.

Pure Charge&Go IX
3.6BELOW AVERAGE

Signia Pure C&G BCT IX has a value score of 3.6/5 based on lab performance and public display price.

Handling

Hear OTC
4.0AVERAGE

I ran into a few issues with my initial Bluetooth pairing but HEAR and the touch controls work well otherwise.

Pure Charge&Go IX
4.6EXCELLENT

I did not run into any issues while using Pure BCT IX hearing aids. They are very easy to use once setup by your hearing care provider. First-time users may need some practice to get accustomed to inserting the receiver-in-ear style properly.

Pro Support

Hear OTC
1.0BELOW AVERAGE

JLab falls short on actual hearing care as help is limited to their online Help Center and or standard Customer Support.

Pure Charge&Go IX
5.0EXCELLENT

You should receive quality hearing care and support from your provider. The Signia App should enhance your experience with AI assistance and user-friendly virtual appointments, given your provider offers telehealth services.

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Hear OTC
Pure Charge&Go IX
Busy Cafe
Hear this scene unaided, for comparison
Hear OTC
Pure Charge&Go IX
Quiet Office
Hear this scene unaided, for comparison
Hear OTC
Pure Charge&Go IX
Streaming Music
Hear this scene unaided, for comparison
Hear OTC
Pure Charge&Go IX

HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

Hear OTC
Pure Charge&Go IX
Battery Charger
None

Pure Charger

This small desktop charger addresses basic needs when it comes to providing power to the hearing aids. 2 LEDs indicate the charging status (one per hearing aid). The Pure Charger can be plugged into the mains via USB to a power adapter.

Pure Portable Charger+1

This charger offers comfort and charging on the go. Its power bank allows for 3 full charges of a pair of hearing aids. A lid protects the hearing aids and prevents dust accumulating in the charger. 2 LEDs indicate the charging status (one per hearing aid) and one for the integrated power bank. All of the chargers are available with the power plug.

Pure Dry&Clean Charger+1

The Pure Dry&Clean Charger not only charges the hearing aids but also offers UVC cleaning and drying technology to keep the hearing aids in peak condition. The UVC cleaning starts automatically when the hearing aids are placed inside and is completed in just 15 minutes. 3 LEDs per hearing aid indicate their charging status and an additional LED indicates the cleaning status. The Pure Dry&Clean Charger also has a lid to ensure optimal cleaning and storage of the hearing aids.

Multi-Charger

Stationary Signia charger compatible with multiple hearing aids.

Bluetooth Streamer
None

StreamLine Mic+2

A wireless clip-on mic that streams audio to hearing aids from any Bluetooth device.

CROS System
None

CROS Pure Charge&Go T AX

Remote Control
None

miniPocket

Enables push-button remote control of hearing aid functions.

Signia App+2

The Signia App provides a remote control, directional hearing control, telecare access, and access to connectivity and streaming settings.

TV Streamer
None

StreamLine TV

Streams television sound to hearing aids over a distance of up to 30 feet (10 meters).

TV Sound+1

The Signia TV Sound is a high-quality stereo audio streaming device designed to deliver clear TV audio directly to Bluetooth-enabled Signia hearing aids. It connects to a TV via an analog or optical cable and requires a USB power source. Pairing is simple—users turn on the device, restart their hearing aids, and place them within 20 cm to establish a connection. Once paired, audio streaming can be controlled via the Signia app, allowing users to start, pause, and adjust the volume effortlessly. This device enhances the TV listening experience for Signia hearing aid users by providing direct, latency-free sound transmission.

Hardware

Hear OTC
Pure Charge&Go IX
Bluetooth® Audio
  • Bluetooth® (A2DP)
  • SBC
  • AAC
  • Bluetooth® (A2DP)
  • Made for iPhone (MFi)
  • Android (ASHA)
  • Bluetooth® Low Energy (LE)
Hands-Free Calling
  • Bluetooth® (HFP)
  • Made for iPhone (MFi)
  • Android (ASHA)
  • Bluetooth® Low Energy (LE)
IP Rating
IPx4
IP68
Rechargeable Batteries
Lithium-ion
Lithium-ion
Tap Controls
  • Change program
  • Accept/end calls
  • Change program
  • Accept/end calls
Telecoil
No
Yes
Volume Rocker
No
Yes

Software Features

Hear OTC
Pure Charge&Go IX
Active Noise Cancellation (ANC)
Yes
No
Adjustment Bands
No
20
Adjustment Synchronization
No
e2e wireless 4.0
Direction Selection
No
  • 5/5
Directionality
Yes
Binaural DirectionalitySpatial SpeechFocus
Ear Simulation
No
TruEar 360
Echo Reduction
No
Auto EchoShield
Environmental Adaptation
No
Conversation Dynamics AnalyzerConversation Source Analyzer5/5RealTime Conversation Enhancement5/5
Extended bandwidth
No
12kHz
Extended Dynamic Range
No
Yes
Feedback Suppression
Yes
Feedback cancellation
Listening Programs
No
6
Noise Reduction
No
SoundSmoothing™: 3
Own Voice Comfort
No
OVP™ 2.0
Processing Channels
No
48
Tinnitus Relief
No
Yes
Unique Amplification Strategy
No
Advanced Focus Streams3Augmented Focus™Conversation Booster5/5Dynamic Soundscape Processing 3.05/5Speech & Noise Management5/5SpeechStabilizer
Wind Noise Reduction
No
eWindScreen binaural