Lucid Hearing Tala vs. Sony CRE-C20

While it features customizable sound settings through the Lucid Hearing app and boasts a 16-hour battery life, it lacks ear-level controls and has subpar Bluetooth audio quality, making it a mixed bag for users.

The Sony CRE-C20 is a discreet, over-the-counter hearing aid designed for individuals with mild to moderate hearing loss, featuring a compact size and rechargeable battery for up to 28 hours of use. While it offers a user-friendly setup and an Auto Sound Analyzer for enhanced speech clarity, it lacks Bluetooth streaming capabilities, which may be a consideration for users seeking more advanced connectivity options.

Lucid Tala achieved a SoundScore of 4.64/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #3 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

The Sony CRE-C20 achieved a SoundGrade of B and ranked #21 out of 56 devices in the OTC Hearing Aid category, placing it in the top 36% of OTC devices tested by HearAdvisor. This positions it as an above-average performer within a competitive category.

Tala is an impressive OTC hearing aid though it does not seem to have the best build quality. I found the plastic casing of Tala and the charging case

Sony CRE-C20 has an excellent IP rating of 68, which aligns with our hands-on experience as we observed an improved build quality compared to CRE-C10.

Tala hearing aids packs some impressive features, but the build quality isn't great. Both the hearing aids and portable charger appear to be made of thin plastic, which aligns with its lower ingress rating of IP22.

CRE-C20 offer an impressive battery life of up to 28 hours. I also liked the portable charging case which offers you Qi wireless charging.

I was pleased to learn that Tala offer audio streaming and hands-free calls for both iOS and Android, but make sure you purchase the right version as they are mobile OS specific. While the audio quality is not great, it is still a great feature to have.

Not yet rated by our experts

Lucid's app offers many useful features, like the 7-band equalizer LucidShape, and recently received an update improving the overall appearance. You will definitely want to use the app to get the most out of Tala hearing aids.

Sony's Hearing Control app includes good features and allows your to further personalize CRE-C20 with their on-ear hearing assessment. One downside though is that the hearing aids and app communicate with sound cues from your phone. I find this method of wireless communication less reliable that Bluetooth, and it overall makes the pairing process more complicated.

I found Tala lightweight and had no issues with them fitting and staying in my ears. They are not as occluding as some other earbud-like hearing aids so I felt less plugged, though this can hurt audio performance in various ways.

CRE-C20 are good comfortable once you find the best tip for your ears. They are not overly plugging though it can take some time to get used to having a hearing aid so deep in your ear canal.

Tala hearing aids have an interesting earbud-like design that stands out, but it is not the most modern-looking option available. Its bright white color also makes it very noticeable in ear which can be good or bad depending on your preferences.

CRE-C20 are surprisingly small and sit mostly invisible in your ears. The style works well and was originally designed as an "instant-fit" prescription hearing aid from Signia.

Lucid Tala has a value score of 3.7/5 based on lab performance and public display price.

The Sony CRE-C20 offers moderate value relative to its $999 price point, with several higher-scoring alternatives available at similar or lower prices.

Tala are easy to use, but they lack physical buttons, so you'll need to use the app for adjustments. The included case also works well, but be careful to place the left and right hearing aids in the correct charging slots.

CRE-C20's smaller size and method of wireless communication make it more difficult to manage than many other hearing aids. However, Sony has improved upon the design as CRE-C20 now uses internal rechargeable batteries, as opposed to disposable ones. It is a unique offering with many pros but be sure to consider this against your needs and abilities.

Lucid is a step above some other OTC companies as they offer lifetime support from licensed professionals. This is not the same as in person can but it is a great addition even for those familiar with hearing aids.

Sony does not offer great support with their hearing aids. You are limited to phone and email based technical assistance which is a downside to many OTC products.