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Phonak Naída Lumity vs. Sony CRE-C20

Check out our comparison of the Phonak Naída Lumity vs Sony CRE-C20. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

Phonak Naída Lumity P-PR L90
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Phonak

Naída Lumity P-PR L90

$4,598 per pair
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Score
3.4
Sony CRE-C20
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Sony

CRE-C20

SoundScore 3.7/5
$999 per pair
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Naída Lumity
$4,598 per pair
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CRE-C20
$999 per pair
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Product Overview

Naída Lumity
CRE-C20
Form Factor
Form FactorThis type of powerful hearing aid is fitted behind the ear. Sound is channeled to the ear through either a thin or standard tube. A custom-fitted mold is likely required.
Form FactorNon-custom device that typically sits completely inside the ear canal. Some of the device may be visible to the naked eye.
Expert Rating
N/A
Score
3.4
User Rating
—
3.74 reviews
Hearing Loss LevelHearing Loss LevelThis represents HearingTracker's best guess on suitability. Please consult a licensed audiologist to confirm your own candidacy for this device.
ModerateSevereProfound
MildModerate
Product Features
Hands-freeRechargeableiPhoneAndroidIP68
RechargeableIP68

Expert Ratings

Compare comprehensive test results and expert opinions.

Naída Lumity
CRE-C20

HearingTracker Score

Naída Lumity

Not yet rated by our experts

CRE-C20
3.4AVERAGE

The Sony CRE-C20 is a discreet, over-the-counter hearing aid designed for individuals with mild to moderate hearing loss, featuring a compact size and rechargeable battery for up to 28 hours of use. While it offers a user-friendly setup and an Auto Sound Analyzer for enhanced speech clarity, it lacks Bluetooth streaming capabilities, which may be a consideration for users seeking more advanced connectivity options.

Read full review

HearAdvisor SoundScore

Naída Lumity

Not yet rated by our experts

CRE-C20
3.7AVERAGE

The Sony CRE-C20 achieved a SoundGrade of B and ranked #21 out of 56 devices in the OTC Hearing Aid category, placing it in the top 36% of OTC devices tested by HearAdvisor. This positions it as an above-average performer within a competitive category.

Build Quality

Naída Lumity

Not yet rated by our experts

CRE-C20
4.8EXCELLENT

Sony CRE-C20 has an excellent IP rating of 68, which aligns with our hands-on experience as we observed an improved build quality compared to CRE-C10.

Battery

Naída Lumity

Not yet rated by our experts

CRE-C20
4.4ABOVE AVERAGE

CRE-C20 offer an impressive battery life of up to 28 hours. I also liked the portable charging case which offers you Qi wireless charging.

App Features

Naída Lumity

Not yet rated by our experts

CRE-C20
3.0BELOW AVERAGE

Sony's Hearing Control app includes good features and allows your to further personalize CRE-C20 with their on-ear hearing assessment. One downside though is that the hearing aids and app communicate with sound cues from your phone. I find this method of wireless communication less reliable that Bluetooth, and it overall makes the pairing process more complicated.

Comfort

Naída Lumity

Not yet rated by our experts

CRE-C20
4.0AVERAGE

CRE-C20 are good comfortable once you find the best tip for your ears. They are not overly plugging though it can take some time to get used to having a hearing aid so deep in your ear canal.

Design

Naída Lumity

Not yet rated by our experts

CRE-C20
5.0EXCELLENT

CRE-C20 are surprisingly small and sit mostly invisible in your ears. The style works well and was originally designed as an "instant-fit" prescription hearing aid from Signia.

Value

Naída Lumity

Not yet rated by our experts

CRE-C20
3.3BELOW AVERAGE

The Sony CRE-C20 offers moderate value relative to its $999 price point, with several higher-scoring alternatives available at similar or lower prices.

Handling

Naída Lumity

Not yet rated by our experts

CRE-C20
4.0AVERAGE

CRE-C20's smaller size and method of wireless communication make it more difficult to manage than many other hearing aids. However, Sony has improved upon the design as CRE-C20 now uses internal rechargeable batteries, as opposed to disposable ones. It is a unique offering with many pros but be sure to consider this against your needs and abilities.

Pro Support

Naída Lumity

Not yet rated by our experts

CRE-C20
1.0BELOW AVERAGE

Sony does not offer great support with their hearing aids. You are limited to phone and email based technical assistance which is a downside to many OTC products.

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Naída Lumity
CRE-C20
Busy CafeBusy CafeSpeech intelligibility improvement in loud environments
Hear this scene unaided, for comparison
Naída Lumity

Lab recordings not yet available

CRE-C20
Quiet OfficeQuiet OfficeSpeech intelligibility improvement in quiet and moderate environments
Hear this scene unaided, for comparison
Naída Lumity

Lab recordings not yet available

CRE-C20

HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

Naída Lumity
CRE-C20
Accessory Connectivity

RogerDirect™

As a break-through in hearing technology, Marvel hearing aids feature RogerDirect™ which allows the Roger technology to stream directly to Marvel hearing aids without having to attach an external receiver. This major innovation makes Roger technology easier to use and more attractive for a broader group ranging from mild to profound hearing loss. Roger technology makes use of intelligent and adaptive algorithms that continuously measure and precisely analyze noise levels to keep the Roger signal clearly audible above the background noise.

None
Battery Charger

Charger Combi BTE

The protective hardcase charger can transport hearing aids, offers a full day's battery life after three hours of charging, and with the optional Phonak Power Pack, enables on-the-go charging.

None
CROS System

CROS Lumity

A CROS hearing aid is a system designed for individuals with unilateral hearing loss, where a microphone on the unaidable side transmits sound to a hearing aid on the better-hearing side.

None
Remote AdjustmentsRemote AdjustmentsAllows your hearing provider to make adjustments to your hearing aids remotely (from home, etc)

myPhonak App+2

The myPhonak app allows you to access remote support, information about their hearing aids, and a hearing diary. The app also allows you to adjust the volume and pitch of your hearing aids, and change program settings.

None
Remote Control

RemoteControl

The Phonak RemoteControl provides a discreet way to control your Phonak hearing aids.

None
Remote Microphone

PartnerMic™

Discreet remote microphone that helps to boost your partners voice in one-to-one conversations in noise.

None
TV Streamer

TV Connector

The Phonak TV Connector is a wireless accessory that streams audio directly from your TV or stereo system to your Phonak hearing aids, transforming them into wireless stereo headsets. Enjoy high-quality sound, independent volume control, and a long transmission range of up to 15 meters.

Roger On+1

Phonak Roger On is an advanced remote mic accessory developed by Phonak. It is designed to improve speech understanding in noisy environments, over distance, and when many people are speaking simultaneously. Equipped with MultiBeam 2.0 Technology, it provides a boost in understanding by capturing voices from all directions. The Roger On can connect to a variety of multimedia devices and is fully compatible with almost all hearing aids and cochlear implants that have a T-coil or a Roger receiver.

None

Hardware

Naída Lumity
CRE-C20
AccelerometerAccelerometerThis hearing aid is capable of measuring acceleration through an embedded sensor.
Yes
No
Bluetooth® AudioBluetooth® AudioThis hearing aid is capable of streaming Bluetooth® audio certain phones and/or devices.
  • Bluetooth® (A2DP)
No
Disposable BatteriesDisposable BatteriesCommon disposable batteries last anywhere from a few days to two weeks or more. For more information Google "how long do hearing aid batteries last" and click on the Hearing Tracker link.
675
No
Hands-Free CallingHands-Free CallingIt is possible to have a hands-free phone call with this hearing aid. You are not required to hold the phone up to your mouth.
  • Bluetooth® (HFP)
No
IP RatingIP RatingIP Ratings rate sealing effectiveness of hearing aids against intrusion from foreign solid matter (dirt, dust) and moisture.
IP68
IP68
Push ButtonPush ButtonThe hearing aid features a push button which allows toggling across different sound processing programs
  • Program control
  • Volume Control
  • Audio Stream Mix
No
Rechargeable BatteriesRechargeable BatteriesCharge your batteries overnight in a docking station and get a full day's use (in most cases) of battery life the following day.
Lithium-ion
Lithium-ion
Tap ControlsTap ControlsThe hearing aid may be controlled by physically tapping it with your fingers.
  • Voice assistant
  • Accept/end calls
  • Pause/Resume
No
TelecoilTelecoilThe hearing aid is able to pick up audio from landline telephones or public audio systems without using its acoustic microphones. This minimizes background noise and improves clarity and understanding, even over great distances. At performing arts venues, events, government meetings, etc., look for assistive listening systems (hearing loop, FM, and infrared systems), which must be provided at no cost under the Americans with Disabilities Act (ADA) and other international regulations.
Yes
No
Volume RockerVolume RockerA volume rocker or wheel to allows the adjustment of volume with a finger.
Yes
No

Software Features

Naída Lumity
CRE-C20
Adjustment BandsAdjustment BandsThese are frequency-divided sections that can be adjusted in a hearing aid in order to amplify sounds. Although there are rarely more than 10 frequencies measured in a hearing assessment, having more bands that can be adjusted may allow for improved speech understanding and user comfort.
12
No
Adjustment SynchronizationAdjustment SynchronizationThis feature allows for a more pleasant listening experience by ensuring that both hearing aids process sound the same way. If one hearing aid changes its processing in response to noise or speech, it will send a wireless signal to the other hearing aid so both process sound in the same way.
QuickSyncQuickSyncOne touch on the program selection button or volume control results in instant identical change in the other instrument.
Ear-to-Ear Wireless LinkEar-to-Ear Wireless LinkHearing aids will adjust as a pair to your surroundings.
Audio Stream MixerAudio Stream MixerAllows the user to adjust the volume of the audio stream relative to the microphone input using the push button or volume control on the hearing aid unit.
Environmental BalanceEnvironmental BalanceEnvironmental balance is a volume modification capability in Phonak Audéo B-Direct hearing aids that allows clients to adjust the volume of the streamed signal versus the surrounding environmental sounds by the press of the volume control.
No
Automatic Phone ProgramAutomatic Phone ProgramHearing aids with this feature can detect when a phone is placed near them and automatically switch to a phone program. In this setting, the hearing aids will reduce background noise and increase the volume of the phone.
EasyPhoneEasyPhoneAutomatically selects your telephone program when the telephone handset is held close to your ear
No
DirectionalityDirectionalityDepending on the types and number of microphones a hearing aid has, the hearing aid may be able to boost sounds from specific directions (by reducing sounds from other directions). This can be helpful to focus on a speaker directly in front of the hearing aid user, as well as to give the user information about where different sounds are coming from.
SpeechSensorSpeechSensorWith SpeechSensor, clients are enabled to hear from back and the sides. This automatic feature detects the main speech source and adjusts its microphone modes to ensure the client has more access to t speech from side and back.StereoZoom 2.0StereoZoom 2.0Improves signal-to-noise ration in background by focusing a narrow microphone beam.UltraZoomUltraZoomDirectional microphone technology is a proven method of effectively improving speech intelligibility in background noise. UltraZoom is the adaptive multi-channel beamforming technology, automatically available in AutoSense OS or in a manual program.
Yes
Ear SimulationEar SimulationThe outer ear, or pinna, can have a significant effect on the frequency shape of sound arriving at your inner ear. Some hearing aids mimic the "pinna effect" when producing sound, to deliver more natural sound to the listener.
Real Ear SoundReal Ear SoundReal Ear Sound simulates the performance characteristics of the pinna. This restores localization and the ability to experience natural sound perception.
No
Echo ReductionEcho ReductionThis feature improves speech audibility by reducing the “blurring” of speech sounds that can occur in the presence of echoes.
EchoBlockEchoBlockEchoBlock improves listening experience in reverberant environments like large assembly halls, places of worship and rooms with reflective surfaces.
No
Environmental AdaptationEnvironmental AdaptationThe hearing aid can detect different acoustical environments, like speech in noise, and adjust the sound of the hearing aid accordingly to drive comfort or speech understanding, etc.
AutoSense OS: 5.0AutoSense OSHearing aids with AutoSense OS recognize and automatically adapt to more of your client’s listening situations than ever before. AutoSense OS accurately captures and analyzes the sound environment, then precisely blends feature elements from multiple programs in real time to provide a seamless listening experience.
Situation AnalyzerSituation AnalyzerThe situation analyzer within the hearing aid adjusts sound based on your surroundings to improve listening experiences in environments with background noise.
Extended bandwidthExtended bandwidthHearing aid provides amplification at frequencies (pitches) higher than the typical hearing aid.
No
12kHz
Feedback SuppressionFeedback SuppressionIf any sound amplified by the hearing aid escapes the ear canal, it may reach the hearing aid’s own microphone and cause a harsh whistling noise. Some hearing aids are able to recognize when this feedback occurs and reduce or eliminate it.
WhistleBlockWhistleBlockWhistleBlock differentiates between naturally occurring feedback-like sounds and true feedback. This means increased audibility and sound quality that is free from annoying feedback.
Yes
Frequency LoweringFrequency LoweringUnderstanding certain speech sounds is dependent on the high frequency parts of these sounds. For individuals with high frequency hearing loss, this feature can take high frequency speech information and move it to lower frequencies where it will be audible.
SoundRecover2SoundRecover2The new SoundRecover2 algorithm aims to restore the audibility of relevant high frequency sounds while leaving intact the low frequency structures important for good sound quality. The new frequency lowering scheme retains the essence of the original SoundRecover, utilizes an adaptive algorithm and an additional cut-off frequency in order to successfully extend these benefits to those with more extreme severe-to-profound hearing loss.
No
Listening ProgramsListening ProgramsNumber of manually accessible listening programs (using push button, remote, app, or other switching method)
4
No
New User AdaptationNew User AdaptationProvider may set the hearing aid to gradually get louder over the first few weeks or months of a new hearing aid fitting. This can be convenient for new users who want to experience maximum benefit without making a lot of trips to the provider for tune ups.
auto Acclimatizationauto Acclimatizationauto Acclimatization is used to automatically increase the client's amplification, while the client is using the device.
No
Noise ReductionNoise ReductionThis feature uses modern hearing aids’ processing power to examine the incoming sound signal, determine if noise is present and reduce the volume of the troublesome sound to increase comfort.
NoiseBlockNoiseBlockHigh-resolution noise cancellation - NoiseBlock Processing is particularly effective at reducing uncomfortable environmental noises. It can recognize the subtle differences between speech and non-speech sounds, removing noise while maintaining audibility. more
Yes
Occlusion ReductionOcclusion ReductionWhen ears are plugged, or occluded, by hearing aids the low frequencies from one’s own voice are amplified and may be uncomfortable. This effect is typically reduced in hearing aids through venting or open-fit models. In some cases the perception of occlusion may also be reduced through software by adjusting the acoustic output of the hearing aid.
AOVAOVAcoustically Optimized Venting (AOV) reduces occlusion to the lowest level possible by optimizing the fitting calculation.
No
Phone in StereoPhone in StereoThis feature allows input from a phone presented to one hearing aid to be transmitted to both hearing aids at the same time, improving speech understanding.
DuoPhoneDuoPhoneWith DuoPhone, as soon as the phone is held to the ear the signal is heard in both ears. Background noise is reduced and clarity significantly improved.
No
Preference AdaptationPreference AdaptationIf a hearing aid user frequently adjusts the volume or program settings of their devices, some hearing aids will recognize when and where these changes are made and begin automatically making these changes in those settings.
User Preference TuningUser Preference TuningRemembers adjustments you make with FlexControl and FlexVolume and applies them automatically for a hearing aid more in tune with your preferences.
No
Processing ChannelsProcessing ChannelsThese are all the frequency-divided sections the hearing aid is able to examine at a single time. The hearing aid uses this information to determine whether the contents of each section are noise, speech, or something else and amplify the sound in each section accordingly.
No
48
Self-fittingSelf-fittingThis hearing aid allows you to fit yourself without professional assistance. Typically found in OTC products.
No
  • Tuned based on hearing test through device
Spatial Noise CancellationSpatial Noise CancellationThis feature recognizes where sounds are coming from and can reduce noise coming from behind or to the side of the listener. This helps the listener focus on the speaker, usually in front of them.
Dynamic Noise CancellationDynamic Noise CancellationAn automated spatial noise cancellation system that works in combination with a directional beam-former microphone system.
Ear-to-Ear Wireless LinkEar-to-Ear Wireless LinkHearing aids will adjust as a pair to your surroundings.
Sudden Loud Noise ReductionSudden Loud Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
SoundRelaxSoundRelaxSoundRelax cushions otherwise unpleasant impulse sounds without affecting speech clarity or causing unnatural perception of other sounds.
Yes
Tinnitus ReliefTinnitus ReliefTinnitus, or ringing in the ears, can be addressed by hearing aids in several different ways, such as introducing a soft therapeutic signal or targeted notched noise.
Tinnitus BalanceTinnitus BalanceThe Tinnitus Balance noise generator generates a broadband sound for use in tinnitus management therapies.
No
Unique Amplification StrategyUnique Amplification StrategyHearing aids all process sounds a little bit differently. Sometimes it varies even within one model.
Motion Sensor HearingMotion Sensor HearingA new ultra-low power accelerometer detects when you move and adjusts the hearing aid microphones and noise cancellation settings.Speech EnhancerSpeech EnhancerAmplifies the peaks of soft speech to provide clearer speech when you’re in a quiet environment.
No
Wind Noise ReductionWind Noise ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.
WindBlockWindBlockWindBlock utilizes a wind identification and classification system. The powerful, adaptive algorithm automatically suppresses wind noise. It allows wearers to enjoy the outdoors without compromise.
Yes