ReSound Nexia vs. Sony CRE-C20

Check out our comparison of the ReSound Nexia vs Sony CRE-C20. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

Score
0.0
ReSound Nexia microRIE 9
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Sony CRE-C20
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Product Overview

Form Factor
Receiver In The EarForm FactorThis type of hearing aid sits behind the ear. A wire runs along the top of the ear and down to a speaker sitting inside the ear canal. An custom-fitted mold may be required.
Instant-Fit Completely in CanalForm FactorNon-custom device that typically sits completely inside the ear canal. Some of the device may be visible to the naked eye.
Expert Rating
Score
0.0
Score
0.0
User Rating
3.7
1 reviews
3.7
4 reviews
Hearing Loss LevelHearing Loss LevelThis represents HearingTracker's best guess on suitability. Please consult a licensed audiologist to confirm your own candidacy for this device.
MildModerateSevereProfound
MildModerateSevereProfound
Product Features
Hands-freeRechargeableiPhoneAndroidTelecoilIP68
Hands-freeRechargeableiPhoneAndroidTelecoilIP68

Expert Ratings

Compare comprehensive test results and expert opinions.

Nexia
CRE-C20
Nexia
4.2ABOVE AVERAGE

The ReSound Nexia Hearing Aids with Auracast are advanced hearing devices that feature the latest Bluetooth LE standard and Auracast broadcast audio technology, enhancing wireless connectivity and streaming capabilities. Launched in September 2023, these hearing aids offer a range of models suitable for mild to profound hearing loss, with options for hands-free calling, rechargeable batteries, and sophisticated noise reduction features.

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CRE-C20
3.4AVERAGE

The Sony CRE-C20 is a discreet, over-the-counter hearing aid designed for individuals with mild to moderate hearing loss, featuring a compact size and rechargeable battery for up to 28 hours of use. While it offers a user-friendly setup and an Auto Sound Analyzer for enhanced speech clarity, it lacks Bluetooth streaming capabilities, which may be a consideration for users seeking more advanced connectivity options.

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Nexia
3.9ABOVE AVERAGE

Resound Nexia achieved a SoundScore of 3.87/5 and a SoundGrade of B in HearAdvisor lab testing. It ranked #21 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.

CRE-C20
3.7AVERAGE

The Sony CRE-C20 achieved a SoundGrade of B and ranked #21 out of 56 devices in the OTC Hearing Aid category, placing it in the top 36% of OTC devices tested by HearAdvisor. This positions it as an above-average performer within a competitive category.

Nexia
5.0EXCELLENT

Resound Nexia Micro RIE have an excellent build quality with a robust, portable charging case and a high ingress rating of IP68.

CRE-C20
4.8EXCELLENT

Sony CRE-C20 has an excellent IP rating of 68, which aligns with our hands-on experience as we observed an improved build quality compared to CRE-C10.

Nexia
4.6EXCELLENT

Nexia Micro RIE offer all-day battery life up to 30 hours, with a quick recharge time of 3 hours in the portable charger.

CRE-C20
4.4ABOVE AVERAGE

CRE-C20 offer an impressive battery life of up to 28 hours. I also liked the portable charging case which offers you Qi wireless charging.

Nexia
5.0EXCELLENT

Nexia are compatible with both iOS and Android, offering wireless audio streaming and hands-free calls.

CRE-C20
Nexia
4.5EXCELLENT

I found Resound's Smart3D app easy to use with many useful features, including "Check My Fit" which helps with correct insertion. The app unfortunately lacks health and fitness tracking.

CRE-C20
3.0BELOW AVERAGE

Sony's Hearing Control app includes good features and allows your to further personalize CRE-C20 with their on-ear hearing assessment. One downside though is that the hearing aids and app communicate with sound cues from your phone. I find this method of wireless communication less reliable that Bluetooth, and it overall makes the pairing process more complicated.

Nexia
5.0EXCELLENT

Nexia Micro RIE were extremely comfortable and lightweight in my ears. In general, hearing care providers can make numerous physical changes to prescription hearing aids like Real to improve comfort.

CRE-C20
4.0AVERAGE

CRE-C20 are good comfortable once you find the best tip for your ears. They are not overly plugging though it can take some time to get used to having a hearing aid so deep in your ear canal.

Nexia
5.0EXCELLENT

Nexia are sleek, smaller than ever, and modern looking prescription hearing aids. They also allow you to customize the look of your hearing aids with an array of color options.

CRE-C20
5.0EXCELLENT

CRE-C20 are surprisingly small and sit mostly invisible in your ears. The style works well and was originally designed as an "instant-fit" prescription hearing aid from Signia.

Nexia
3.1BELOW AVERAGE

Resound Nexia has a value score of 3.1/5 based on lab performance and public display price.

CRE-C20
3.3BELOW AVERAGE

The Sony CRE-C20 offers moderate value relative to its $999 price point, with several higher-scoring alternatives available at similar or lower prices.

Nexia
4.5EXCELLENT

Nexia are easy to use and adjust using either the multi-function button or Smart3D app. I had no issues making adjustments with either.

CRE-C20
4.0AVERAGE

CRE-C20's smaller size and method of wireless communication make it more difficult to manage than many other hearing aids. However, Sony has improved upon the design as CRE-C20 now uses internal rechargeable batteries, as opposed to disposable ones. It is a unique offering with many pros but be sure to consider this against your needs and abilities.

Nexia
5.0EXCELLENT

Prescription hearing aids like Nexia are fit by hearing care providers so you should receive quality care. The Smart3D app also opens the possibility for remote programming and virtual follow-up appointments.

CRE-C20
1.0BELOW AVERAGE

Sony does not offer great support with their hearing aids. You are limited to phone and email based technical assistance which is a downside to many OTC products.

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Busy CafeBusy CafeSpeech intelligibility improvement in loud environments
Quiet OfficeQuiet OfficeSpeech intelligibility improvement in quiet and moderate environments
Streaming MusicStreaming MusicStreaming music provides a full range of bass and treble
HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

3.5mm Line to Streaming
Multi Mic+

Multi Mic+

3.5mm Line to Streaming+3

The Multi-Mic+ is a versatile wireless accessory designed to help hearing aid users hear more clearly in challenging situations. It can be clipped onto clothing or worn on a lanyard to pick up a speaker’s voice and stream it directly to compatible hearing aids, or it can be placed on a table to capture group conversations in “table mode.” In addition to acting as a remote microphone, the Multi-Mic+ connects to other audio sources through a built-in telecoil, FM receiver (optional), or a standard 3.5 mm line-in cable, allowing users to stream sound from loop systems, FM transmitters, computers, TVs, or other devices. With a streaming range of up to 25 meters (82 feet), automatic mode switching, volume controls, and app integration, it provides flexible, high-quality sound input across a wide variety of listening environments

Battery Charger
Premium Charger

Premium Charger

Battery Charger

Charges device when connected to power outlet, and also holds up to three full charges due to its onboard battery.

Standard Charger

Standard Charger

Battery Charger

Charges device when connected to power outlet.

Desktop Charger

Desktop Charger

Battery Charger

A desktop charger for ReSound hearing aids. Does not charge on the go.

Bluetooth Streamer
Unite Phone Clip+

Unite Phone Clip+

Bluetooth Streamer+2

Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

CROS System
Nexia RIE CROS

Nexia RIE CROS

CROS System

Wirelessly transmits sound from the non-hearing ear to the hearing ear—offering all-day battery life, intuitive balance controls, Bluetooth® LE Audio and Auracast™ connectivity, and support for wireless accessories like the Multi-Mic+ and TV-streamer+. Compatible with other receiver-in-canal devices.

FM to Digital Streaming
Multi Mic+

Multi Mic+

FM to Digital Streaming+3

The Multi-Mic+ is a versatile wireless accessory designed to help hearing aid users hear more clearly in challenging situations. It can be clipped onto clothing or worn on a lanyard to pick up a speaker’s voice and stream it directly to compatible hearing aids, or it can be placed on a table to capture group conversations in “table mode.” In addition to acting as a remote microphone, the Multi-Mic+ connects to other audio sources through a built-in telecoil, FM receiver (optional), or a standard 3.5 mm line-in cable, allowing users to stream sound from loop systems, FM transmitters, computers, TVs, or other devices. With a streaming range of up to 25 meters (82 feet), automatic mode switching, volume controls, and app integration, it provides flexible, high-quality sound input across a wide variety of listening environments

Remote Adjustments
ReSound Smart 3D app

ReSound Smart 3D app

Remote Adjustments+2

Adjusts sound, volume and balance settings, tinnitus settings, and allows your provider to make remote adjustments to your hearing aid programs.

Remote Control
Unite Remote Control 2

Unite Remote Control 2

Remote Control

Gives you push-button control of volume and program settings on your hearing aids and lets you manage streaming accessories.

Unite Phone Clip+

Unite Phone Clip+

Remote Control+2

Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

ReSound Smart 3D app

ReSound Smart 3D app

Remote Control+2

Adjusts sound, volume and balance settings, tinnitus settings, and allows your provider to make remote adjustments to your hearing aid programs.

Remote Microphone
Micro Mic

Micro Mic

Remote Microphone

A matchbook-sized remote wireless microphone that lets you hear from a distance up to 80 feet away.

Multi Mic+

Multi Mic+

Remote Microphone+3

The Multi-Mic+ is a versatile wireless accessory designed to help hearing aid users hear more clearly in challenging situations. It can be clipped onto clothing or worn on a lanyard to pick up a speaker’s voice and stream it directly to compatible hearing aids, or it can be placed on a table to capture group conversations in “table mode.” In addition to acting as a remote microphone, the Multi-Mic+ connects to other audio sources through a built-in telecoil, FM receiver (optional), or a standard 3.5 mm line-in cable, allowing users to stream sound from loop systems, FM transmitters, computers, TVs, or other devices. With a streaming range of up to 25 meters (82 feet), automatic mode switching, volume controls, and app integration, it provides flexible, high-quality sound input across a wide variety of listening environments

Smartphone App
ReSound Smart 3D app

ReSound Smart 3D app

Smartphone App+2

Adjusts sound, volume and balance settings, tinnitus settings, and allows your provider to make remote adjustments to your hearing aid programs.

Smartphone Streamer + Hands Free
Unite Phone Clip+

Unite Phone Clip+

Smartphone Streamer + Hands Free+2

Small enough to clip onto your shirt collar, it streams phone calls and audio to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

Telecoil Streamer
Multi Mic+

Multi Mic+

Telecoil Streamer+3

The Multi-Mic+ is a versatile wireless accessory designed to help hearing aid users hear more clearly in challenging situations. It can be clipped onto clothing or worn on a lanyard to pick up a speaker’s voice and stream it directly to compatible hearing aids, or it can be placed on a table to capture group conversations in “table mode.” In addition to acting as a remote microphone, the Multi-Mic+ connects to other audio sources through a built-in telecoil, FM receiver (optional), or a standard 3.5 mm line-in cable, allowing users to stream sound from loop systems, FM transmitters, computers, TVs, or other devices. With a streaming range of up to 25 meters (82 feet), automatic mode switching, volume controls, and app integration, it provides flexible, high-quality sound input across a wide variety of listening environments

TV Streamer
Unite TV Streamer 2

Unite TV Streamer 2

TV Streamer

Streams stereo sound from the television directly to your hearing aids from up to 22 feet away.

ReSound TV Streamer+

ReSound TV Streamer+

TV Streamer

The ReSound TV-Streamer+, which supports Bluetooth Auracast, streams high-quality sound with speech clarity directly to your hearing aids at the volume you prefer.

Hardware

Bluetooth® AudioBluetooth® AudioThis hearing aid is capable of streaming Bluetooth® audio certain phones and/or devices.
  • Made for iPhone (MFi)
  • Android (ASHA)
  • Bluetooth® Low Energy (LE)
  • Bluetooth® Auracast™
No
Disposable BatteriesDisposable BatteriesCommon disposable batteries last anywhere from a few days to two weeks or more. For more information Google "how long do hearing aid batteries last" and click on the Hearing Tracker link.
312
No
Hands-Free CallingHands-Free CallingIt is possible to have a hands-free phone call with this hearing aid. You are not required to hold the phone up to your mouth.
  • Made for iPhone (MFi)
  • Accessory required (Android)
No
IP RatingIP RatingIP Ratings rate sealing effectiveness of hearing aids against intrusion from foreign solid matter (dirt, dust) and moisture.
IP68
IP68
Mic + Speaker In EarMic + Speaker In EarPlacing a microphone in the ear allows hearing aids to measure the effect that your pinna (outer ear) has on the sound arriving at your eardrum. This may allow the hearing aid to better emulate the natural sound of your ear.
Yes
No
Push ButtonPush ButtonThe hearing aid features a push button which allows toggling across different sound processing programs
  • Program control
No
Rechargeable BatteriesRechargeable BatteriesCharge your batteries overnight in a docking station and get a full day's use (in most cases) of battery life the following day.
Lithium-ion
Lithium-ion
Tap ControlsTap ControlsThe hearing aid may be controlled by physically tapping it with your fingers.
  • Accept/end calls
No
TelecoilTelecoilThe hearing aid is able to pick up audio from landline telephones or public audio systems without using its acoustic microphones. This minimizes background noise and improves clarity and understanding, even over great distances. At performing arts venues, events, government meetings, etc., look for assistive listening systems (hearing loop, FM, and infrared systems), which must be provided at no cost under the Americans with Disabilities Act (ADA) and other international regulations.
Yes
No
Volume RockerVolume RockerA volume rocker or wheel to allows the adjustment of volume with a finger.
Yes
No

Software Features

Adjustment BandsAdjustment BandsThese are frequency-divided sections that can be adjusted in a hearing aid in order to amplify sounds. Although there are rarely more than 10 frequencies measured in a hearing assessment, having more bands that can be adjusted may allow for improved speech understanding and user comfort.
17
No
Adjustment SynchronizationAdjustment SynchronizationThis feature allows for a more pleasant listening experience by ensuring that both hearing aids process sound the same way. If one hearing aid changes its processing in response to noise or speech, it will send a wireless signal to the other hearing aid so both process sound in the same way.
No
Yes
DirectionalityDirectionalityDepending on the types and number of microphones a hearing aid has, the hearing aid may be able to boost sounds from specific directions (by reducing sounds from other directions). This can be helpful to focus on a speaker directly in front of the hearing aid user, as well as to give the user information about where different sounds are coming from.
Yes
Yes
Environmental AdaptationEnvironmental AdaptationThe hearing aid can detect different acoustical environments, like speech in noise, and adjust the sound of the hearing aid accordingly to drive comfort or speech understanding, etc.
Yes
Yes
ExpansionExpansionExpansion reduces audibility for very soft sounds. This can help to remove microphone noise, which is generated by soft environmental sounds.
3 settings
No
Extended bandwidthExtended bandwidthHearing aid provides amplification at frequencies (pitches) higher than the typical hearing aid.
No
12kHz
Feedback SuppressionFeedback SuppressionIf any sound amplified by the hearing aid escapes the ear canal, it may reach the hearing aid’s own microphone and cause a harsh whistling noise. Some hearing aids are able to recognize when this feedback occurs and reduce or eliminate it.
Yes
Yes
Listening ProgramsListening ProgramsNumber of manually accessible listening programs (using push button, remote, app, or other switching method)
Fully flexible programs: 4
No
New User AdaptationNew User AdaptationProvider may set the hearing aid to gradually get louder over the first few weeks or months of a new hearing aid fitting. This can be convenient for new users who want to experience maximum benefit without making a lot of trips to the provider for tune ups.
Yes
No
Noise ReductionNoise ReductionThis feature uses modern hearing aids’ processing power to examine the incoming sound signal, determine if noise is present and reduce the volume of the troublesome sound to increase comfort.
NoiseTracker™ II: 5 settings
Yes
Processing ChannelsProcessing ChannelsThese are all the frequency-divided sections the hearing aid is able to examine at a single time. The hearing aid uses this information to determine whether the contents of each section are noise, speech, or something else and amplify the sound in each section accordingly.
No
48
Self-fittingSelf-fittingThis hearing aid allows you to fit yourself without professional assistance. Typically found in OTC products.
No
  • Tuned based on hearing test through device
Spatial Noise CancellationSpatial Noise CancellationThis feature recognizes where sounds are coming from and can reduce noise coming from behind or to the side of the listener. This helps the listener focus on the speaker, usually in front of them.
No
Yes
Sudden Loud Noise ReductionSudden Loud Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
Impulse Noise Reduction: 3 settings
Yes
Tinnitus ReliefTinnitus ReliefTinnitus, or ringing in the ears, can be addressed by hearing aids in several different ways, such as introducing a soft therapeutic signal or targeted notched noise.
Yes
No
Wind Noise ReductionWind Noise ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.
Wind Guard: 3 settings
Yes