Audicus Omni 2 vs. Eargo Link

Audicus Omni 2 is a polished “premium OTC” RIC built on proven Sonova/Unitron tech, with a smaller design, strong speech enhancement in quieter settings, reliable universal Bluetooth and hands-free calling, and a simple, capable app, but its rechargeable battery life is only middling and the remote-care model feels more limited and less modern than some top direct-to-consumer competitors.

The Link by Eargo is an over-the-counter hearing aid designed to offer discreet and user-friendly hearing enhancement. It features advanced sound processing technology, competitive pricing, and has been positively reviewed by independent labs for its performance and reliability.

Audicus Omni 2 achieved a SoundScore of 4.32/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #8 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

The Eargo Link achieved a SoundGrade of B and ranked in the top 23% in the OTC Hearing Aid category. With a SoundScore of 4.00/5, it performs above the category average of 3.43, demonstrating competitive overall sound quality in HearAdvisor's standardized testing protocol.

I found the build quality of Omni Series 2 top-notch which is consistent with a prescription hearing aid redesigned for the OTC market. With a durable ingress rating of IP68, these hearing aids should last many years with a good maintenance regiment.

The Eargo Link seem to be a slight regression in build quality and have an IP54 rating, which is lower than other Eargo models. This means they are not water-proof and will require extra care to continue working well long term.

Omni Series 2 have a 16 hour battery life, which less than many other prescription level hearing aids. However, Audicus also offers a disposable battery option which you may prefer based on your needs and preferences.

I liked the portable charging case and magnetic locks. However, the 9 hour rechargeable battery life means they will not last all day and will be better suited for situational use rather than all-day hearing help.

Omni Series 2 are Made for All (MFA) with Universal Bluetooth compatibility for iOS and Android devices. I found the Bluetooth features highly reliable and easy to use, just as you would expect with reputable hearing aids. Various wireless accessories are also available which can be very useful.

I was impressed with Eargo Link's audio quality for both streaming and hands-free calls. The Bluetooth 5.3 compatibility is a significant upgrade from Eargo's other products that don't support streaming.

The app is user-friendly, with many handy features such as hearing based personalization and multi-band adjustments. You should find plenty of tools to tailor Omni 2 to your preferences.

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I found Omni Series 2 very comfortable with their slim design and modern earwire design. You will also have plenty of options to improve fit and sound with different ear tips, earwire sizes, and expert remote support.

Link were moderately comfortable in my ears and feel like typical wireless earbuds. I was able to switch through the included ear tips to find the right fit for both comfort and sound quality.

Sleek and modern, Omni Series 2 feature a contemporary earwire receiver design and come with a strong charging case. This showcases Audicus's, and their parent company Sonova's, renowned quality.

With their modern earbud-like appearance, Link is definitely more bold than other Eargo models. While I like the earbud look, you will have to decide whether you prefer a more discrete hearing aid option.

Audicus Omni 2 has a value score of 3.7/5 based on lab performance and public display price.

The Eargo Link offers solid performance for its $799 price point, though several competitors in the same price range achieve higher scores.

Overall, my experience using Omni 2 was straightforward with no major issues. There are many options for personalizing Omni 2, such as the app and remote case, which were easy to use and worth taking advantage of to get the most out these hearing aids.

Instead of typical multi-function buttons, Link uses touch sensors. These worked well, and more reliably than other products I've tested, though the app would be a nice addition for manual controls.

Audicus provides superior support compared to many OTC hearing aid companies, offering remote phone and email assistance from hearing experts. While the remote programming works effectively, it feels a bit outdated compared to what other modern prescription hearing aids offer.

Eargo is one of the first direct to consumer hearing aids, but support is unfortunately limited to to their Client Care team and personal hearing professionals. While Eargo claims they work alongside audiologists, it is not the same as direct professional hearing care.