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Audicus Omni 2 Hearing Aid Review: Sound Quality Comes at a Price

Reviews, Prices, and Sound Samples

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Hands-Free Calling Yes
iPhone Streaming Yes
Android Streaming Yes
Rechargeable Yes
IP Rating IP68

Omni 2 is Audicus’ latest premium OTC hearing aid. Starting at $949 per ear, Omni 2 offers modern features like rechargeability, hands-free calling, graphic EQ control, and remote hearing aid adjustments. Lab tests show that Omni 2 performs above average on speech enhancement, especially in quieter environments.

Holding the Audicus Omni 2

Holding the Audicus Omni 2 in the lab.

What I love about Omni 2

Smaller and faster: More compact than previous Omni generation and with faster processing.
Swiss technology: Based on Unitron technology from Sonova.
Modern wireless tech: Universal Bluetooth® streaming, smartphone app controls, true hands-free calling, and multiple wireless accessories available.
Battery options: Both rechargeable and disposable battery options are available.
Good app: The Remote Plus app is intuitive and simple to use.
Good warranty: Three-year general warranty with one-time loss & damage coverage.

What I don't like

Limited rechargeable battery life: Some people may need more than a 16 hours of hearing per day.
Limited care: Remote care is available but limited compared to some devices. In-person care limited to single clinic in NYC.

Who is Audicus?

Audicus was one of the first companies to market affordable hearing aids online with professional hearing care services, and today offers multiple hearing aid models—manufactured by two of the world's largest hearing aid companies, Sonova and WSA—ranging in price from $699 to $1,249 per ear. Audicus does everything in-house, including hearing aid programming, shipping, and remote customer care.

Who Is Audicus

Kristen Knight, a licensed Hearing Instrument Specialist (HIS) who provides telehealth support to Audicus customers.

Founded by Patrick Freuler in 2012, the Manhattan-based company's mission is to provide easy access to fairly priced hearing aids. You can either pay upfront to own the hearing aids or lease them through the Audicus Premier membership plan which adds additional perks.

What is the Omni 2?

Omni 2 is a receiver-in-canal (RIC) hearing aid built on the same technology as the Unitron Moxi Blu 7—a higher-end prescription hearing aid. Both hearing aids are manufactured by Sonova, the longstanding global leader in hearing tech. Omni 2 offers strong sound performance, recently earning a 2023 Expert Choice Award from HearAdvisor.

Omni 2 reminds me in a way of the Jabra Enhance Select 200; both hearing aids are manufactured by traditional hearing aid manufacturers, but reimagined and rebranded to facilitate a modern online shopping experience. Having an establisherd manufacturer involved should instill confidence—Sonova has an established track record on quality control and reliable audio algorithms for hearing enhancement. Plus they produce a set of robust wireless accessories, like the TV Connector (discussed below), which are compatible with Omni 2.

Frequently Asked Questions

Omni 2 is designed for tech-savvy individuals with mild-to-moderate hearing loss who prefer a higher-end, remotely adjustable over-the-counter (OTC) hearing solution. If you want to sort out your hearing problems from the privacy of home—and have a flexible budget—this is a great product for you.

Omni 2 is the latest generation being released in August of 2023. It offers a 10% reduction in size, improved processing capabilities, and better wireless connectivity. 

Audicus Omni 2 can be purchased in either a rechargeable or disposable battery option. The rechargeable battery should last roughly 16 hours per charge, according to Audicus. The disposable battery should last around one week. Actual use time will vary depending on use, largely driven by number of hours spent streaming audio.

While Omni are OTC devices, Audicus shares the same parent company Sonova as other hearing aid giants like Phonak and Unitron. This lends confidence to their quality and you will likely see 3 to 5 years out of Omni 2. They can last much longer with proper care and the internal lithium-ion rechargeable battery should span 6 years, outlasting the average life of these hearing aids. 

Regular clearing and maintenance are an important contributor to your hearing devices lifespan, general function, and sound quality. So be sure to clean your hearing aids and get the most out of them.

Audicus offers "Audicus Premier" which runs $119/month for Omni 2, plus a $249 "one-time setup cost". Premier members are offered a free exchange every 18 months. Another perk of Premier is accidental damage and device loss coverage. If you lose your device you will be charged $195 for a new device. Audicus says replacements are limited to 2.

A main goal of OTC products is to improve accessibility by lowering prices. However, a pair of Omni 2 hearing aids will cost you roughly $1,898, and most people will be fit remotely without the benefit of in-office hearing care. To me, this is approaching the price range that local clinics in your area likely offer for previous-generation or lower-technology levels. I would rather see a family member fit following best practices with a slightly older technology than rely on manufacturer presets of the latest flagship model. With that said, Omni Series 2 scored very well even when relying on those manufacturer default settings given our test setup at HearAdvisor.

One of my biggest gripes with Omni 2 is that the professional care is limited to phone calls and update “packages” sent by your remote hearing care provider. These work well and may even be perfect for you if you cannot visit one of their clinics. However, I would generally like the personal touch of video calls and real-time adjustments as found in some other OTC and most prescription products. This is becoming more commonplace so it would not surprise me if we see Audicus include these updates in the near future.

A strong-performing discreet device

There is no questioning the comfort and quality of the Omni 2. They feel identical to devices from Unitron and other major hearing aid manufacturers. They are lightweight, comfortable and discreet on ear, and the ear wire is a nice blend of flexibility and ruggedness. The sound quality was also up to the standard I would expect from a top-tier prescription manufacturers.

Omni 2 on Steve

Omni 2 is extremely comfortable and discreet on the ear.

Wireless streaming and hands-free calling

I love how commonplace wireless connectivity has become with hearing aids and Omni 2 is no exception. They support Bluetooth 4.2 making them compatible with most iOS and Android mobile devices. You can also pair Omni 2 with up to eight devices (two active connections), expanding the reach of your wireless connection web. 

Most modern mobile phones will also offer you hands-free call, where the hearing aid microphones are used to pick up your voice for the person on the other end of the phone. Ringtones will automatically transfer to your hearing aids if they are paired properly and you can answer calls with a short press of either the up or down multi-function rocker switch (long press either button to end calls).

Controlling the hearing aids

You will find a multi-function rocker switch on the back of Omni 2 hearing aids. This allows you to adjust the volume (short press up or down) or cycle between your hearing programs with a long press (> 2 seconds). Here is a list of the available programs which can all be personalized by your hearing care provider. 

Acoustic Indicators (Beeps) Program
1 (Default) Auto-adapt (Universal)
2 Conversation in Noise
3 Auditorium
4 Car/Plane

Omni 2 hearing aids communicate wireless so volume adjustments to one hearing aid will occur in the other simultaneously. They will also reset to the Universal program and their default volume setting (5 of 10) anytime they are turned off and on. The universal program will cycle automatically between conversation in quiet, conversation in small group, conversation in a crowd, conversation in noise, no conversations in quiet, and music, depending on your sound environment.

If you prefer wireless control, don’t worry as Audicus offers several remote control accessories as well as a full featured app (more on that below).

The Audicus Hearing Remote App

Audicus’s Hearing Remote App gives you control over some of the most important adjustments such as volume, mute, and program switching. You will also find “Comfort” and “Clarity” buttons towards the bottom of the main tab which reduce volume and boost high-frequencies, respectively. There is even a 3-band equalizer allowing you to shape your sound to taste with bass, midrange (mid), and treble. 

A nice feature I stumbled upon is that Omni 2 stores your streamed and general used adjustments separately. This is beneficial as your equalizer settings for streamed music will likely be different than what you want during normal use for speech clarity. I have included a few images below showing Omni 2 recalling my store preferences.

App for Omni 2

Here you can see my settings during normal use (left) and Omni 2 recalling my stored settings for streaming (right). Notice how I boosted bass for Bluetooth use, the app will automatically recall these settings anytime I begin to stream.

You will also find a program manager tab and a few features within the hamburger menu (three horizontal lines towards the top left). Most notable of which is likely the Adaptive Bandwidth setting which is supposed to improve sound quality for hands-free phone calls.

Something you will notice quickly with the Remote Plus App is that your Omni 2 hearing aids must reconnect every time it is opened. Audicus did this intentionally as prolonged wireless connection would drain the battery quicker. However, it is bittersweet as the extra few seconds can get annoying for the impatient.

Remote programming

Omni 2 are programmed remotely by Audicus hearing specialists. This requires you to either share a clinical hearing test with them or take a short online hearing screening. Your hearing aids will arrive programmed based on those results.

If you need other adjustments down the road, you can call your Audicus hearing care professional for remote assistance. They will send you updates through your app to be installed on your devices. This is honestly a bit antiquated as many modern hearing aids provide video conferencing with real-time programing adjustments. I see this being one of the biggest limitations of Omni 2. They are good hearing aids, but a better remote adjustment model would offer a more personal touch for your hearing needs.

Power and rechargeability

Omni Series 2 is available in two options, one that takes disposable batteries and another with an internal lithium-ion battery. This is great if you prefer the longevity of traditional power options which should last you roughly a week with a standard size 312 battery. If you opt for the rechargeable option, Audicus reports a battery life of 16 hours which may or may not get you through your day. In general, you can expect shorter battery lifes with streaming, if your hearing loss is more significant, and based on certain environmental factors.

Omni 2 comes with a charging case if you opt for the internal battery model. This will need to be plugged into a standard wall socket using the included USB cable and adapter. You can expect several hours of recharge time from fully depleted batteries so it is likely best to do this overnight while you sleep. If you favor a portable charger, as common among many OTC devices nowadays, Audicus offers their Power Pack (below) which supercharges your standard case with an additional ~7 charges.

The Audicus Power Pack.

The Audicus Power Pack.

One nice addition of their portable case is the inclusion of a desiccant pocket, which can help fight moisture buildup and improves the lifespan of your devices.

Lab Testing with HearAdvisor™

HearAdvisor is an independent lab that provides objective comparisons of prescription, over-the-counter, and hearable devices. All products are tested in two settings which approximate what consumers experience when fit with hearing aids:

  • Initial Fit: The Initial Fit programming reflects how a device performs “out of the box” when the recommended settings are used. Volume adjustments may be made depending on the device, but real-ear measurements are not performed. HearAdvisor’s Initial Fit aims to reflect the performance most people experience with their hearing aids.
Omni 2 on GRAS Kemar manikin in the HearAdvisor lab.

Omni 2 on GRAS Kemar manikin in the HearAdvisor lab.

  • Tuned Fit: The second test setting involves professional adjustments, such as real-ear measurements and optimizing the device’s amplification. This reflects how devices perform when best practices are followed and a hearing care provider professionally fits you.

HearAdvisor Report Card

Audicus Omni 2 received a SoundScore of 4.2 out of 5, putting them above average performance and alongside other 2023 Expert Choice Awardees.

When objectively tested for speech-in-noise benefits, Omni 2 performed similarly to other self-fit OTC devices and even prescription receiver-in-canal style hearing aids.  Performance improved slightly with real-ear measurements supporting the benefits of visiting one of Audicus’s full service hearing clinics. 

No feedback, or squealing, was present when testing Omni 2 in either the Initial or Tuned settings. This suggests that the devices are able to accurately detect and stop feedback from occurring even in extreme cases where your ears may be temporarily covered. 

A vented dome was used for our testing per recommendations in Audicus’s software. This provided some occlusion, or plugged sensation, though it was not excessive and the score was ultimately similar to other OTC self-fit options.

Omni 2 had impressive streamed music sound quality and received a 4.2 out of 5. This is well above averages for all device categories. Streamed scores decreased slightly with professional adjustments which likely reflects the increased high-frequency gain for speech clarity. 

Should you buy the Omni Series 2?

Omni Series 2 is a quality hearing aid that offers advanced features, such as wireless connectivity and hands-free calling, that I’ve come to expect in modern hearing aids. Beyond this, my subjective experiences with their sound quality put them on the shelf next to prescription receiver-in-canal style hearing aids. Again, Audicus has ties with Sonova so this does not surprise me. Omni 2 seems to be a quality OTC hearing aid that may be right for you if you have a mild-to-moderate hearing loss, want quality technology, and are comfortable with call-based hearing care services.

As I have not tested Audicus’s previous Omni Series 1, it is difficult to make inferences regarding sound performance improvements between their first and second generations. Given the marginal price difference between them it may be worth spending a little more for the smaller size and more futureproof Bluetooth connectivity.

Where to buy Omni 2

All of their products, accessories, and plans can be purchased directly through their website audicus.com. Audicus also offers in person appointments at their full-service clinics. While I have seen references to brick and mortar stores across the continental United States, their website is currently showing only one facility in New York.

What should I buy instead of the Omni 2?

You may consider Jabra Enhance Select 300 if you are interested in a direct-to-consumer OTC device. Similar to Audicus, Jabra has ties to a larger company with a history of manufacturing quality hearing products, i.e. GN which is the parent company of Resound and Beltone.

Jabra Enhance Select

5 stars stars
1 review

Listed prices are for a pair of hearing aids in US dollars unless otherwise specified. Prices may change over time, and may vary by region.

Busy Café
With device
Quiet Office
With device

One big difference between these two devices is that Enhance Select 300 offers real-time virtual video appointments through your mobile device. While this may seem small, the visual cues can make troubleshooting and counseling much easier—especially if you struggle to hear.

It is worth noting that both Audicus Omni 2 and Enhance Select 300 received HearAdvisor’s 2023 Expert Choice Award. Meaning, both devices have been put under the microscope and found to be top performers based on the market today. Lastly, Enhance Select 300 will also leave more in your wallet as they can be purchased for $1,695 per pair compared to $1,898 for a pair of Omni 2.

About HearAdvisor

HearAdvisor is an independent testing lab that uses specific testing protocols to improve the accuracy, replicability, and reliability of device comparisons. All technologies are programmed or adjusted to best meet the audibility needs for a person with mild sloping to moderate hearing loss.

HearAdvisor also uses a series of decision trees, documented in the white paper found on HearAdvisor.com, to select specific listening programs or noise-handling features. As such, the reported data will not reflect device performance reliably across the range of use cases and possible hearing losses. If you have more or less hearing loss, or a different pattern of hearing loss, HearAdvisor’s data and audio samples will not be representative of the performance and sound quality you will experience with hearing aids configured for your own unique needs.

Table of Contents

HearAdvisor Sound Performance Lab Results

SoundScore 4.3
Speech in quiet 3.9
Speech in noise 1.7
My own voice 3.0
No feedback issues 4.5
Streaming quality 4.0

Maximum score for each category is 5 points. Green triangles (if present) denote above-average performance; hover your cursor over them to see the specific data.

Off
Initial
Tuned
Busy Café
Quiet Office
Audio Stream

Adjust volume to make "Open Ear" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!

Recordings are made in a sound-treated acoustic test lab an 8-speaker ring presenting ambisonic recordings and an acoustic manikin. For more important listening notes, be sure to check out our hearing aid comparison engine.

HearAdvisor partners with HearingTracker to provide objective laboratory performance data. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz. *Specific model tested: Audicus Omni 2 Rechargeable.

Audicus Omni 2 Model Comparison

Audicus Omni 2 Rechargeable Audicus Omni 2 Battery
Audicus Omni 2 Rechargeable Audicus Omni 2 Battery
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Bluetooth® Audio Protocol
  • Bluetooth® (A2DP)
Protocol
  • Bluetooth® (A2DP)
Disposable Batteries Battery Size
312
Hands-Free Calling Protocol
  • Bluetooth® (HFP)
Protocol
  • Bluetooth® (HFP)
IP Rating (Liquid) 8 8
IP Rating (Solid) 6 6
Push Button Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Rechargeable Batteries Battery Type
Lithium-ion
Tap Controls Tap Options
  • Voice assistant
  • Accept/end calls
  • Pause/Resume
Volume Rocker
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Audicus Omni 2 Technology Details

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Audicus Omni 2 Accessories

Battery Charger

Battery Charger

Charges hearing aids.

Functions

  • Battery Charger

Compatible Aids

  • Omni 2 Rechargeable
Hearing Remote App

Hearing Remote App

An app for iPhones and Android smartphones that not only lets you change programs, control volume and adjust the sound quality of your hearing aids, but also receive fine tuning adjustments from your hearing care provider all from the comfort of your own home.

Functions

Compatible Aids

  • Omni 2 Rechargeable
  • Omni 2 Battery
Partner Mic

Partner Mic

Functions

  • Remote Microphone

Compatible Aids

  • Omni 2 Rechargeable
  • Omni 2 Battery
TV Connector

TV Connector

Streams TV audio via Bluetooth.

Functions

  • TV Streamer

Compatible Aids

  • Omni 2 Rechargeable

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Audicus Omni 2 Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

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