MDHearingAid Neo XS vs. Rexton Reach R Plus

Check out our comparison of the MDHearingAid Neo XS vs Rexton Reach R Plus. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

Score
3.4
MDHearingAid Neo XS
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MDHearingAid

Neo XS

SoundScore 2.9/5
$397 per pair
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Rexton Reach R Plus 80
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$1,599.99 per pair
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Neo XS
$397 per pair
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Reach R Plus
$1,599.99 per pair
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Product Overview

Neo XS
Reach R Plus
Form Factor
Expert Rating
Score
3.4
N/A
Hearing Loss Level
MildModerate
MildModerateSevereProfound
Product Features
Rechargeable
Hands-freeRechargeableiPhoneAndroidTelecoilIP68

Expert Ratings

Compare comprehensive test results and expert opinions.

Neo XS
Reach R Plus

HearingTracker Score

Neo XS
3.4BELOW AVERAGE

Neo XS is an instant-fit in-ear OTC hearing aid that offers improvements in MDHearing's product line in terms of rechargeable battery life, audio processing, and size. However, our lab testing found its performance underwhelming.

Read full review
Reach R Plus

Not yet rated by our experts

HearAdvisor SoundScore

Neo XS
2.9BELOW AVERAGE

MDHearing Neo XS achieved a SoundScore of 2.9/5 and a SoundGrade of C in HearAdvisor lab testing. It ranked #63 of 65 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.68/5.

Reach R Plus

Not yet rated by our experts

Build Quality

Neo XS
3.8BELOW AVERAGE

Neo XS do not have an ingress rating but they appear to be well built. The charging case feels sturdy and should offer good protection when Neo XS are recharging or otherwise not in use.

Reach R Plus

Not yet rated by our experts

Battery

Neo XS
4.0AVERAGE

Neo XS offers internal rechargeable batteries lasting up to 18 hours. This should be enough to get you through your day without needing a recharge.

Reach R Plus

Not yet rated by our experts

Comfort

Neo XS
3.5BELOW AVERAGE

Neo XS are relatively comfortable in ear. However, using the button caused minor discomfort as it required some force which pushed the hearing aid deeper into my ear.

Reach R Plus

Not yet rated by our experts

Design

Neo XS
4.0BELOW AVERAGE

Neo XS are smaller than other MDHearing aids and many OTC products. If you are interested in discrete hearing aids Neo XS are nearly invisible in your ears.

Reach R Plus

Not yet rated by our experts

Value

Neo XS
4.0AVERAGE

MDHearing Neo XS has a value score of 3.9/5 based on lab performance and public display price.

Reach R Plus

Not yet rated by our experts

Handling

Neo XS
3.0BELOW AVERAGE

Neo XS are relatively small hearing aids which may be difficult for individuals with vision and or dexterity issues. This should not be a problem for most but MDHearing does offer assistance from licensed professionals if needed.

Reach R Plus

Not yet rated by our experts

Pro Support

Neo XS
2.0BELOW AVERAGE

MDHearing does not offer in-person support or remote programming. You do however receive free lifetime phone and online help from their licensed hearing professionals. This is a nice offering especially if you are new to hearing aids.

Reach R Plus

Not yet rated by our experts

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Neo XS
Reach R Plus
Busy Cafe
Hear this scene unaided, for comparison
Neo XS
Reach R Plus

Lab recordings not yet available

Quiet Office
Hear this scene unaided, for comparison
Neo XS
Reach R Plus

Lab recordings not yet available

HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

Neo XS
Reach R Plus
Battery Charger
None

Charging Station

A plug-in charger for everyday use at home, with magnetic slots that hold your Reach R Plus hearing aids in place. It provides a full charge in around four hours and supports 30-minute top-ups. The hearing aids switch off when inserted and on when removed; the charging cable is fixed.

Travel Charger+1

A portable charging case with a built-in battery that provides up to three hearing aid charges away from a power outlet. It charges Reach R Plus in around four hours, supports 30-minute top-ups, and automatically switches the hearing aids off and on as you insert and remove them. The case recharges via USB-C.

Charging+ Station

A charger with built-in drying and UV cleaning to help care for your Reach R Plus hearing aids between uses. It supports 30-minute top-ups and automatically switches the hearing aids off when you insert them and back on when you remove them.

Universal Cable Charger

A compact, lightweight charger that connects directly to the charging contacts on your hearing aids. Removable sleeves make it easier to clean the contacts, and an optional stand helps keep the charger steady. Compatible with Reach R Plus and several other rechargeable Rexton models.

CROS System
None

Reach CROS R-Li T BC

A rechargeable CROS transmitter designed to pair with Reach R Plus for people whose hearing in one ear cannot benefit from a conventional hearing aid. Worn on that side, it picks up sound and sends it wirelessly to the hearing aid on the better-hearing ear. In a BiCROS fitting, that hearing aid also amplifies sound to address hearing loss in the better ear.

Remote Control
None

Smart Key

Smart Key is a pocket-sized remote with dedicated buttons for changing volume and listening programs without using a smartphone. A keyring keeps it handy, and a lock switch prevents accidental button presses in a pocket or bag. Rexton advises against pairing Smart Key and the Rexton App to the same hearing aids, because the app can erase the remote pairing.

Smartphone App
None

Rexton App+1

The free Rexton App for iPhone and Android lets you adjust volume, switch listening programs, fine-tune sound balance, and check hearing aid battery levels from your phone. Rexton Assist offers personalized sound adjustments based on your feedback, while TeleCare enables remote support and adjustments from participating hearing care providers. Available controls depend on your hearing aid settings; Rexton Assist does not support CROS fittings.

TV Streamer
None

TV Sound

TV Sound sends stereo audio from a television or sound system directly to your Reach R Plus hearing aids. It connects to the audio source through an optical or analog output and supports several hearing aid users listening at once. LED indicators show pairing and streaming status, and the Rexton App lets you adjust streaming volume.

Hardware

Neo XS
Reach R Plus
Battery Life
No
Up to 54 hours without streaming; 36 hours including 5 hours of streaming (manufacturer rated)
Bluetooth® Audio
No
  • Bluetooth® (A2DP)
Hands-Free Calling
No
  • Bluetooth® (A2DP)
IP Rating
No
IP68
Push Button
  • Program control
  • Volume Control
No
Rechargeable Batteries
Lithium-ion
Lithium-ion
Telecoil
No
Yes
Volume Rocker
No
Yes

Software Features

Neo XS
Reach R Plus
Adjustment Bands
No
20
Adjustment Synchronization
No
Wireless Sync
Directionality
No
Auto iFocus 360Auto Stereo iLockAutomatic AdaptiveiFocus 360Multi-Voice Focus4 focus beamsSpeech Preservation Technology
Ear Simulation
No
iOmni Sound Locator
Echo Reduction
No
Auto Echo ReducerReverb Reducer
Extended bandwidth
No
Yes
Feedback Suppression
Yes
Yes
Frequency Lowering
No
Bandwidth Compression
Listening Programs
No
6
New User Adaptation
No
Smart Automatic Acclimatization
Noise Reduction
Yes
Noise Management
Own Voice Comfort
No
My Voice 2.0
Processing Channels
No
48
Sudden Loud Noise Reduction
No
Sound Smoothing
Tinnitus Relief
No
Sound therapy and notch
Unique Amplification Strategy
No
Motion SensorMusic Enhancer3 presetsVoice Stabilizer
Wind Noise Reduction
No
Yes