Starkey Evolv AI RIC R

Starkey Evolv AI Hearing Aids

Models, Reviews, Prices, and Videos

Ratings

4.5 stars stars

4.4 stars from 8 reviews

In August 2021, Starkey introduced their latest flagship hearing aid family, Evolv AI. Evolv AI is offered in a full range of styles including a new wireless capable completely-in-canal (CIC) hearing aid and is available in 4 different technology levels. Both rechargeable and standard battery options are available for custom products as well as Behind-the-Ear (BTE) products.

Evolv Ai

Five of the eleven new form factors released with Evolv AI.

A holistic wellness philosophy

According to the company, Starkey’s goal with Evolv AI was to provide an “always on and always automatic” hearing instrument that emphasizes both hearing health as well as overall wellness. The devices are said to perform 55 million automatic adjustments per hour.

The concept of hearing aids being part of an overall wellness approach was first introduced in 2018 with Starkey’s Livio AI hearing aids. The rationale behind this approach was based on current and ongoing research into the impact of hearing loss on general health. For example, one study suggested that even a mild hearing loss can triple the risk of a fall in older adults. Hearing loss is also correlated with social withdrawal, depression and cognitive decline. As such, the Evolv AI not only helps to treat hearing loss but provides additional tools to meet individual goals for activity and social interaction.

Evolv AI, like its predecessor, incorporates motion sensors which can track your hearing aid usage and physical movement and can also help detect falls and even alert your selected contacts to a fall. There are also numerous other features built-in to the product itself or incorporated into its smart phone app such as available language translation and remote hearing care.

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Edge Mode

Edge mode provides a real-time, temporary adjustment to your hearing aid’s settings based upon your current listening environment. This is a robust change to such settings as noise reduction and gain in addition to modifications of other controls with the intent of improving clarity and comfort. The “optimized” setting remains until you change memories or restart the hearing aid. According to the company, wearers often prefer this setting in challenging environments.

Thrive Hearing Control

Thrive Hearing Control is the name of the Starkey smart phone app and provides a wide array of controls as well as information about your hearing aids and usage. It is compatible with both Apple and Android products. Typical app controls such as program change, volume changes, an equalizer are all included. However, numerous additional features are also available including a hearing aid self-check, TeleHear and “Find my Hearing Aids”.

Keeping with the wellness approach to hearing loss, one of the primary features of the app is to provide you with information regarding both your engagement and activity . The app will display an overall wellness score which is a combination of your engagement and activity scores. The maximum score for each day is 200. Your engagement score is based upon your daily hourly use, your interaction time (conversational speech) and the types of environments you are in. For example, if you are in more challenging listening environments throughout the day versus only quiet environments, your score will be higher.

Starkey Wellness Score

A Wellness Score is provided via the Thrive App.

Your activity score is based upon steps taken, exercise and standing minutes throughout the day with each of these goals allowing for editing within the app. For example, the default goal is to take 10,000 steps a day but this can be adjusted to suit your needs. While these features don’t have to be utilized, some may find them useful in setting overall health goals.

Fall Alerts

Utilizing the motion sensors within the hearing aids, the hearing aids can send alerts via text to your chosen contacts (up to 3) when a fall is detected. The text will alert your contact about the fall as well as provide a GPS location. This can be configured to occur automatically or you can choose to send the alerts manually via the Thrive app. Fall alerts can be cancelled by you within a 60 or 90 second time window depending on how the feature is configured.

Fall alerts are part of the holistic approach to healthcare incorporating hearing, communication and balance. This is a unique feature to Starkey, and at least one limited study indicated that Starkey’s step counting and fall detection (on Livio AI) were generally accurate. Even so, the company claims that Evolv AI has significant improvements to increase the accuracy of fall detection.

If you are trying to improve your overall activity and engagement with others, this is a hearing aid you should definitely consider. At a minimum, the fall alerts can be a peace-of-mind feature for both you and loved ones if you suffer from imbalance. Please keep in mind that you will want to have at least a minimal comfort level with smart phone technology in order to appropriately utilize this feature.

TeleHear

TelehHear is Starkey’s remote fitting support imbedded within the Thrive app and is available within all 4 technology levels. A cloud account is required to utilize this feature and also serves as a cloud-based backup of your hearing aid settings. TeleHear allows you to request an appointment with your hearing care professional (HCP) who can then send you a code for a remote video programming session. This feature may be particularly useful to you if you have difficulty getting to/from appointments, live a distance from your provider or prefer to receive services from the comfort of your home.

Thrive Assistant

Via the Thrive app, you can use a digital assistant to set reminders, change programs or find your phone. In addition, if your phone is connected to the internet, you can also ask questions and search for an answer—this works much like other virtual assistants like Siri or Alexa. Note, a cloud account has to be created through your Starkey account in order for Thrive Assistant to work.

Reminders

Reminders are available within the Thrive app and can be used for whatever you like such as medication reminders, appointment reminders, etc. The reminders can be visual on the app and/or audible reminders streamed from your smartphone to your hearing aids. Much like any calendar reminder, you can set to have them repeat daily, weekly, monthly or annually.

Custom Wireless Options

Custom-fit wireless options are available from Starkey and with the introduction of Evolv AI a CIC wireless hearing aid is now also available. Previously, wireless custom products were only available in canal and ITE sizes. Starkey has a reputation for building excellent custom shells and it will be interesting to see if they can build a true CIC wireless product. That is, wireless CICs are available from other manufacturers but end up being bigger than a non-wireless CIC product in order to accommodate the additional technology. The pull string on the CIC serves the dual purpose as a removal line as well as an antenna for the wireless signal. Since this is a new product, experience will tell us how durable this design proves to be.

Connectivity and Audio Streaming

It’s not only custom-fit products that provide wireless connectivity with Evolv AI. In fact, a full range of products are available with both iOS and Android compatibility. In addition, no matter the level of technology you choose with the Evolv AI line, all will provide wireless connectivity to compatible phones. Newer Android phones utilize the Android Streaming for Hearing Aids (ASHA) protocol, which is supported by Evolv AI. Older Bluetooth phones may need an additional accessory for streaming.

Hands-free calling

Recently, Starkey announced that the Evolv AI products will have available hands-free calling without the need of an additional accessory. That is, the hearing aid microphones act as a pickup for your voice on connected phone calls. This is a first for the company and they are now only the second hearing aid company to offer hands-free calling (Phonak also offers). This feature, said to be available for certain iPhone and iPad Pro models, should be available by the end of 2021. Android hands-free compatibility is not available at this time. Check your phone’s compatibility.

Tap Control

Tap Control is an additional wearer control that utilizes a simple double tap with your fingers. It can be used to access Edge Mode in the highest level of technology and start/stop/pause streaming from an accessory in all of the technology levels. This control is configured within the Thrive app and/or by your HCP HCP and is available in all styles. The tap control is also used to signal to the hearing aid to listen for a voice command (Thrive Assistant) in the top 3 technology levels. This is a convenience feature that some may find useful. However, please keep in mind that the tap feature cannot be used to start/stop a phone call from your compatible mobile phone.

Translate

This feature was also available in the Livio AI and continues to be available only in the highest technology tier. You can select your language and the language of another speaker for a translation of speech heard by the app. For example, you speak into the phone and the app will translate what you have said and display it on the app in the chosen 2nd language. Then, the other person responds into the phone and the app will then translate their speech back to your native language. However, an internet connection is required for this feature to work. Currently, approximately 27 different languages are available.

The translate feature is unique to Starkey and, for those who travel abroad frequently or who interact routinely with others who speak a different language, this can be an invaluable tool.

Rechargeable Options

Starkey is one of the limited number of companies to offer rechargeable custom hearing instruments. While not available in every style, this is still a nice convenience factor, especially for those who prefer a custom instrument but wish not to contend with battery changes. This is especially important for those with vision or dexterity issues. However, the charger design may prove difficult for some especially for the custom devices where the contact points must be precisely aligned.

Accessories

Starkey offers multiple accessories depending on your requirements. These include a Mini Remote Mic and standard Remote Mic+ both of which can be useful for improved hearing in restaurants, lecture halls, etc. A table mic is available and can again help improve listening in noisy environments and may be useful to those who are often in meetings where hearing is difficult. The table mic also acts as a TV streamer. In addition, there’s a basic remote which allows for simple volume and program changes and can also mute/unmute the hearing aids.

Is Evolv AI better than Livio AI?

Evolv AI provides some additional features or improvements over Livio AI, including:

  • Fall alert available in all technology levels, not just highest level of technology
  • New wireless custom CIC
  • 40% more noise reduction compared to previous generation
  • Expedited initial pairing of wireless devices
  • Improved Edge Mode compared to previous generation and available in 3 technology tiers (not available in basic technology)
  • Smart phone app (Thrive Hearing Control) improvements
  • Full range of products from Invisible-In-Canal (IIC) to a power BTE—wireless functionality available from CIC to power BTE
  • Reminders now available in all technology tiers (previously only in top 3)

Bottom Line

The Evolv AI is Starkey’s latest product development and an extension of technology first seen in 2018 with the introduction of their Livio AI product. There appear to be some improvements in certain technology aspects such as the speed of calculations that are used to align a wide array of automatic features. There’s also the introduction of a wireless CIC and the continuation of some features down to all levels of technology.

Evolv AI is a very sophisticated hearing aid that also bridges the gap between an assistive hearing device and a wellness tracking device (although it’s not a true fitness tracker). However, all of this technology likely comes at a high-cost point and while having the “cool” factor may be nice to have, it also may not be practical for many people. However, if you consider yourself tech savvy and like having access to a wide array of features then you should consider this hearing aid. As always, discuss your options with your hearing healthcare provider to determine what product suits your hearing loss and lifestyle needs.

Starkey Evolv AI Model Comparison

Starkey Evolv AI RIC R Starkey Evolv AI BTE 13 Starkey Evolv AI BTE R Starkey Evolv AI micro RIC 312 Starkey Evolv AI RIC 312 Starkey Evolv AI Power Plus BTE 13 Starkey Evolv AI ITE R Starkey Evolv AI CIC
Starkey Evolv AI RIC R Starkey Evolv AI BTE 13 Starkey Evolv AI BTE R Starkey Evolv AI micro RIC 312 Starkey Evolv AI RIC 312 Starkey Evolv AI Power Plus BTE 13 Starkey Evolv AI ITE R Starkey Evolv AI CIC
Rating
100%

3 reviews

0%

0 reviews

93%

3 reviews

60%

1 review

0%

0 reviews

0%

0 reviews

0%

0 reviews

60%

1 review

Android Compatibility
Bluetooth® Audio Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Disposable Batteries Battery Size
13
Battery Size
312
Battery Size
312
Battery Size
13
Battery Size
312
Hands-Free Calling Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
IP Rating (Liquid) 8 8 8 8
IP Rating (Solid) 5 5 5 5
Made For iPhone Lowest iOS Version
11
Lowest iOS Version
11
Lowest iOS Version
11
Lowest iOS Version
11
Lowest iOS Version
11
Lowest iOS Version
11
Lowest iOS Version
11
Lowest iOS Version
11
Push Button Push Button Options
  • Program control
Push Button Options
  • Program control
Push Button Options
  • Program control
Push Button Options
  • Program control
Push Button Options
  • Program control
Rechargeable Batteries Battery Type
Lithium-ion
Battery Type
Lithium-ion
Battery Type
Lithium-ion
Tap Controls Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Tap Options
  • Play/Pause
  • Voice assistant
Telecoil
Volume Control
Water Resistant Coating
Downloads
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Starkey Evolv AI Technology Levels

Starkey Evolv AI 1200 Starkey Evolv AI 1600 Starkey Evolv AI 2000 Starkey Evolv AI 2400
Price
$2,272

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$2,765

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$3,274

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$3,643

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Rating
0%

0 reviews

60%

1 review

90%

2 reviews

92%

5 reviews

Directional Processing
Number of channels
12 16 20 24
E2E Directionality
E2E Machine Noise Adaptation
Machine Noise Reduction Strength
1 option 2 options 4 options
E2E Phone Streaming
E2E Wind Noise Management
Wind Noise Reduction Strength
1 option 2 options 4 options
Edge Mode Mid-level Mid-level Maximum
Environment Manager
Fall Alert
Feedback Control
Frequency Lowering
Heart Rate Measurement
Machine Learning
Multiflex Tinnitus Pro
Noise Control
Noise reduction strength
1 level 2 levels 2 levels 4 levels
Sound Imaging 12 20 20 24
Speech Optimization
Processing channels
12 20 20 24
Voice AI

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Starkey Evolv AI Accessories

Charger

Charger

Functions

  • Battery Charger

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI BTE R
  • Evolv AI Power Plus BTE 13
Custom Charger

Custom Charger

Chargers provide up to 24 hours of power in a single charge.

Functions

  • Battery Charger

Compatible Aids

  • Evolv AI ITE R
Mini Remote Microphone

Mini Remote Microphone

A wireless microphone small enough to clip to clothing, it streams audio to Live hearing aids.

Functions

  • Remote Microphone

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI micro RIC 312
  • Evolv AI BTE 13
  • Evolv AI BTE R
  • Evolv AI RIC 312
  • Evolv AI Power Plus BTE 13
  • Evolv AI ITE R
  • Evolv AI CIC
Mini Turbo Charger

Mini Turbo Charger

Functions

  • Battery Charger

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI BTE R
  • Evolv AI Power Plus BTE 13
Remote

Remote

Functions

  • Remote Control

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI BTE 13
  • Evolv AI BTE R
  • Evolv AI micro RIC 312
  • Evolv AI RIC 312
  • Evolv AI Power Plus BTE 13
  • Evolv AI ITE R
  • Evolv AI CIC
Remote Microphone +

Remote Microphone +

Streams audio from a variety of sources to Livio AI and Livio hearing aids.

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI BTE 13
  • Evolv AI BTE R
  • Evolv AI micro RIC 312
  • Evolv AI RIC 312
  • Evolv AI Power Plus BTE 13
  • Evolv AI ITE R
  • Evolv AI CIC
Thrive App

Thrive App

Smartphone app that works with Livio AI hearing aids lets you make phone calls, control program settings, and view and manage health information collected by the hearing aids.

Functions

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI BTE 13
  • Evolv AI BTE R
  • Evolv AI micro RIC 312
  • Evolv AI RIC 312
  • Evolv AI Power Plus BTE 13
  • Evolv AI ITE R
  • Evolv AI CIC
TV

TV

Plugs into analog or digital outputs and streams audio to Livio AI and Livio hearing aids.

Functions

Compatible Aids

  • Evolv AI RIC R
  • Evolv AI BTE 13
  • Evolv AI BTE R
  • Evolv AI micro RIC 312
  • Evolv AI RIC 312
  • Evolv AI Power Plus BTE 13
  • Evolv AI ITE R
  • Evolv AI CIC

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Starkey Evolv AI Videos

Starkey Evolv AI Video 28 September 2021

Starkey Evolv AI [JUST RELEASED AUG '21]

It's been 5 years since Starkey released a new family of hearing aids that was this broad, with a product for everyone. And it's about time! Evolv...

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Starkey Evolv AI Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

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Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question, averaged across all hearing aids belonging to this family of devices.
Note: Original answers provided in star rating format.

Benefit in Quiet
No data available
79%
Benefit in Noise
No data available
71%
Benefit on the Phone
No data available
83%
Clear and Natural
No data available
89%
Music Improvement
No data available
78%
Physical Comfort
No data available
79%
Reliability
No data available
71%
Feedback
No data available
83%
Hearing Improvement
No data available
89%
Value
No data available
78%
Anonymous
Anonymous 24 August 2022
3 stars stars
Starkey Evolv AI 1600 Starkey Evolv AI micro RIC 312

Have gotten 2 pairs in the past 90 days due to them quit working after I sweat. Could be a light sweat or a heavier sweat, doesnt seem to matter sometimes. When I open the battery door, it has moisture on it. I have never had this issue in the 10 years of wearing other hearing aids. I was given an electric dryer and hearing aid covers and the problem persists. They thought the first pair was defective, but the second pair quit on the first day of getting them. 

Anonymous
Anonymous 19 May 2022
5 stars stars
Starkey Evolv AI 2000 Starkey Evolv AI BTE R

I Just got my New Evolo Al, and let me tell you they are extremely Good !!! I came straight home to play the piano, the sound quality was superb (flawless) I give this baby's five ***** Stars. And so incredibly Comfortable..I'm serve hard of hearing" but this little hearing aide are plenty powerful... Get the it'll be the best gift you've given your self in years... I had previously starkey hearing aids before all have been great !!! But this sound like So incredibly Normal.. Like your not even deaf ... I could not be more pleased ... Absolutely God sent .. Thank you starkey . You must of had me in mind when this were invented... Randy Morgan

Anonymous
Anonymous 15 March 2022
3 stars stars
Starkey Evolv AI 2400 Starkey Evolv AI CIC

There is no customer support for TV streaming for this hearing aid.  Starkey does not respond to email. After 7 months of waiting, I just learned by calling Starkey direct that Starkey has "no idea" when TV streaming will be available.  I purchased a total package including TV streaming and would have purchased another brand if I had known.  Spent close to $8000 for the Evolv AI and now am very dissatisfied with the product.  Starkey should let you know that they don't have TV streaming available when you make the purchase rather than just taking your money. Very unhappy with Starkey for the lack of TV streaming as well as the incredible static in the hearing aids.  Spend your money elsewhere!

SHW1957

Starkey offers a MINI MIKE Bluetooth device for around $300 that allows you to place the 1.5" mic anywhere in a very large room (i.e., church) and connect to the HAs. I place mine permanently in front of my TV soundbar. It works like a charm to stream the sound directly to your HAs without disrupting others around the room. IMHO work every penny!

Anonymous
Anonymous 01 March 2022
5 stars stars
Starkey Evolv AI 2400 Starkey Evolv AI RIC R

I have been a hearing aids user for 12+ years. I have tried them all. Phonak, oticon, Resound, miracle Ear, beltone, Costco brand (s), Widex and Starkey.

I have found Starkey to be the best fit for me. They have the most robust power and seem to have stabilized my hearing the most. Background noise was always a challenge for any instrument but my evolve Ai from Starkey allow me to stay active in environments I used to avoid. Battery run and charge time is pretty consistent with the main manufacturers. App needs some work but consistent with other companies. I have an Android. I hear most hearing aids work best with Apple phones. I can not say enough about edge mode.l on the Starkey product. I would tell someone struggling to just go and demonstrate if you can. Very happy with product and company.

I would recommend Starkey to anyone.

Member
Member 07 February 2022
5 stars stars
Starkey Evolv AI 2400 Starkey Evolv AI RIC R

I love the speed of the noise canceling.  My old ones worked very slowly and you could hear the filters kick in.  These are instant.  I'm coming from Oticon Opn's and from a noise filtering standpoint these are much better.  Overall fidelity is about the same which is to say it is excellent.  If I had to find something I didn't like I would say the battery door is tough to open.  If you get the rechargeable version you wont have that problem.  I also like the flexibility of the remote app on my phone.

Member
Member 29 January 2022
5 stars stars
Starkey Evolv AI 2400 Starkey Evolv AI RIC R

I like the hearing aides and they seem to work well. I am not technically savvy and have no internet or iphone smarts that is the only frusterating thing about any hearing aide I guess  

Mystery
Mystery 09 November 2021
5 stars stars
Starkey Evolv AI 2400 Starkey Evolv AI BTE R

I really enjoy the Edge mode. I also like the ability to easily make and store custom programs. What really nice is the ability to make them location specific. They also expanded the types of hearing aids available. In my humble opinion there is a lot to like. The one major drawback is cost. 

Anonymous
Anonymous 26 October 2021
4 stars stars
Starkey Evolv AI 2000 Starkey Evolv AI BTE R

I don't have much to say about these hearing aids yet, other than I've had them for about a week, and so far, they're the best hearing aids I've tried. I'm not using the app yet, so I feel like I'm not getting everything I can from the experience. I'm hoping on my next visit to the audiologist, I can learn a bit more about how to use the app, and how to use my hearing aids with my iphone. I just read the story about hands free calling, so I'm eager to see if that's any good. It could be very helpful for me.

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