App-Verzeichnis
Sorenson ntouch
Sorenson
Video-Relay-Dienst für Kommunikation in Gebärdensprache mit Dolmetschunterstützung.
Funktionen
Anrufe
Audioeingang und -ausgang
- Bedingt: Audio inputs13Gerätemikrofon · Externes MikrofonNur iPhone · iPad
Kompatibilität
- Unterstützt: Required hardwarewebcamNur Mac · Windows
Verfügbarkeit und Zugang
Barrierefreiheit
- Bedingt: Keyboard navigation4Nur Windows
- Unterstützt: Dark appearanceNur iPhone · iPad · Android
- Unterstützt: Landscape displayNur iPhone · iPad · Android
Datenschutz und Daten
- Requires an eligible, FCC-registered Sorenson VRS account; calls are interpreted by a sign-language interpreter.
- US Video Relay Service rules: users must have a speech or hearing disability, need VRS to communicate, and be registered (identity-verified) in the FCC TRS User Registration Database ("other").
- Requires an eligible, FCC-registered Sorenson VRS account; calls are interpreted by a sign-language interpreter. Cost is paid by the FCC-administered TRS Fund.
- Keyboard operation is documented only for the Incoming Call dialog in ntouch PC; full-app keyboard operation is not documented.
- Refers to the processing copy of relay-call audio/signing per Sorenson’s company-wide Privacy Policy; SignMail video messages are separate saved content.
- Applies to relay calls; stated in Sorenson’s company-wide Privacy Policy (covers VRS and CaptionCall), not an ntouch-specific document.
- Applies to received SignMail video messages; relay calls themselves are not recorded by the app.
- Account closure by contacting Sorenson; in-app deletion request only where the mobile app offers it.
- A right under applicable U.S. state privacy laws (requests via privacy@sorenson.com, Your Privacy Choices or phone); not a self-service in-app export.
- Ports an existing VRS (videophone) number from another VRS provider; requires a signed Letter of Authorization. Requires an eligible, FCC-registered Sorenson VRS account; calls are interpreted by a sign-language interpreter.
- Only while travelling abroad, only calls from the visited country to the U.S., and only after pre-registering travel dates, number and regions with Sorenson (FCC waiver needed beyond one year). Calls between two non-U.S. locations are not permitted.
- Interpreter-mediated sign-language relay; eligibility, country and sign language must be checked.
- Microphone audio is used only when the "Use Voice" (voice carry-over) setting is turned on; external microphone means a Bluetooth headset.
Bewertungen und Rezensionen im App Store
Kritik
- The recent sampled reviews describe missed or failed calls, unavailable interpreters and a black camera screen.
Bewertungen und Rezensionen im Google Play
Lob
- Some users value the communication service and report working or improved use.
Kritik
- Call alerts, video stability and incoming calls cause recurring problems.
- Other comments concern account access or the associated relay service.
