Advertisement
ReSound image
Advertisement
ReSound image

Philips HearLink 9040 Hearing Aids at Costco

Reviews and Prices

Left Column Image
Right Column Top Image
Right Column Bottom Image
$1,499.99 / pair New Purchase
3 stars stars
3.1 stars from 18 reviews
Hands-Free Calling Yes
iPhone Streaming Yes
Android Streaming Yes
Rechargeable Yes
IP Rating IP68

In early 2023, Costco Hearing Centers, the United States' largest retailer of hearing aids, launched Philips HearLink 9040, a new set of "premium" hearing aids that incorporate Demant's latest AI speech enhancement technology. Within the USA, HearLink is sold exclusively at Costco hearing aid centers for $1499.99.

Hearlink 9040 Fb

Philips 9040 hearing aids at Costco are available with apps for iPhone, Android, and Apple Watch.

Philips entered into a branding partnership in 2018 with Demant A/S, the Danish parent company of Oticon, one of the “Big 5” global hearing aid manufacturers. Beyond the Philips-labeled hearing aids, Demant also manufactures Bernafon and Sonic hearing aids and owns numerous hearing healthcare companies.

As with the two other hearing aid brands that Costco currently offers (Rexton and Jabra Enhance Pro), Philips hearing aids rely heavily on the parent manufacturer’s technology, giving Costco Hearing Aid Centers a hearing aid tailored to their mass-merchandiser dispensing model. The new Philips HearLink 9040 hearing aids promise improved noise reduction and sound clarity and offer an updated smartphone app, the HearLink 2. They are appropriate for mild to severe-to-profound hearing losses and are provided in behind-ear styles and various colors, depending on your needs.

The Philips HearLink 9040 incorporates technology carried over from the previous Philips HearLink 9030, including artificial intelligence (AI) sound technology, binaural program/volume control syncing, multi-channel processing, automatic and adaptive directional microphones, feedback control, and wireless streaming for Apple and Android devices.

Tangible features like the available domes (the soft component that fits into your ear), chargers, and the look of the hearing aids also remain the same. However, the company has improved upon the previous HearLink 9030 by introducing new features to address listening comfort, clarity, and ease of use via a new smartphone app.

This article takes a closer look at the specific HearLink 9040 models, improvements in technology, features, and functions, and how they can benefit you. While we'll focus on the 9040, keep in mind that outside the USA, fewer premium models are available within what Philips refers to as the HearLink 40 series.

The Philips HearLink 9040 hearing aids, manufactured by Demant, have been available at Costco US since early 2023, and come in four distinct styles—each with subtle differences. In this video, HearingTracker Audiologist Matthew Allsop explains which HearLink hearing aid might be right for you! Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

What we love about the Philips HearLink 9040 hearing aids

Affordable: Competitive pricing on high-end hearing aids.
Professional Care: Dispensed by licensed professionals using advanced equipment like sound booths and real-ear measurements for accurate fittings.
Cutting-Edge Technology: Incorporates advanced Demant hearing aid technology.
Versatile Designs: Options include Receiver-In-The-Ear (RITE) and Behind-The-Ear (BTE) designs.
Power Choices: Models available in both rechargeable and battery-powered variants.
Smart Connectivity: Bluetooth wireless connectivity featuring hands-free functionality for iPhone® and iPad®.
Intuitive App Control: Comprehensive smartphone app offering extensive controls and remote care features.
New Enhancements: New in the 9040 are the SoundProtect feature, Notify Me voice alerts for low battery, enhanced data logging, the new HearLink 2 smartphone app, and a fresh beige color option.
6-month trial period: Don't like the hearing aid? You can return within 180-days for a refund (some restrictions/fees may apply).

Limitations

Design Stagnation: No improvement in physical design.
Limited Customization: Currently no custom in-ear options (available only in HearLink 9030 product line).
Battery Constraints: No size 13 battery for RITE/BTEs.
Android Limitations: No hands-free calling for Android™ products unless Philips AudioClip is used.
Lacking Tap Controls: No tap feature for accepting/rejecting calls or starting/stopping streaming.
Potential Usability Issues: Onboard controls may be confusing for some.
Poor App Feedback: Smartphone app is poorly rated.
Tinnitus Features Disabled: If purchasing within the USA at Costco, tinnitus features are not available.

The Philips HearingLink 9040 hearing aids are currently available in 2 different RITE (also known as Receiver-In-Ear or RIC) hearing aids and 2 different BTEs. All of the RITE and BTE products come with an IP68 dust and moisture protection rating, and have 4 program settings. The devices are available in 6 different colors including a new beige color.

Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Currently, custom in-ear hearing aids are available only in the Philips 9030 product line, and these include In-the-Ear (ITE), In-the-Canal (ITC), Completely-in-Canal (CIC), and Invisible-in-Canal (IIC) styles.

Here's an overview of the Philips HearLink 9040 models:

Philips miniRITE T R and T hearing aids

In terms of functionality and features, the two Philips HearLink 9040 miniRITE models are essentially the same; the only real difference is the T R model is rechargeable while the T model uses a size 312 disposable battery. Both offer directional microphones for better hearing in noise, an LED indicator to let you know if the device is on/off or recharging, and a telecoil comes standard for receiving direct audio transmissions from loop systems or landline phones.

Philips 9040 Hearing Aid

Philips 9040 Receiver-in-the-Ear (RITE) hearing aid.

Audio streaming of music, podcasts, and phone calls for both Apple and Android devices is offered, with hands-free calling for compatible iPhones and Apple devices. In addition to the onboard push-buttons, the hearing aids can be controlled through the HearLink 2 app and can receive remote adjustments by your hearing provider. With an Ingress Protection rating of IP68, these hearing aids have the highest moisture/debris resistance available for hearing aids.

Philips miniBTE T R and T hearing aids

The two Philips HearLink 9040 miniBTEs models differ from each other only because the T R model is rechargeable while the T uses a size 312 disposable battery. Their functionality is essentially identical to the above miniRITE hearing aids relative to directional microphones, LED indicators, telecoils, Bluetooth audio streaming with hands-free calling and app controls, remote adjustments, and an IP68 rating against moisture and debris. The miniBTEs have a single, multifunction push-button control that differs slightly from the miniRITE's two buttons, but both allow you to control the same basic hearing aid functions.

The miniBTEs can use either a discreet thin-tube or a larger standard tube, depending on your hearing loss.

Philips Hearlink 9040 Minibte

Philips HearLink 9040 miniBTE T R.

BTEs or RITEs/RICs?

There are several cosmetic and functional differences between Behind-the-Ear (BTE) and Receiver-in-the-Canal (RITE) hearing aids. (Note: “RITE” is just a different name for Receiver-in-Canal or “RIC” hearing aids). BTEs are generally slightly larger than RITEs and can supply greater amplification for people with more severe or even profound hearing loss. However, because they use an earmold, BTEs tend to occlude the ear canal more (i.e., a “closed fitting”), leading to a less natural sound experience, especially for your own voice, compared to RITEs that usually have a more “open fitting.”

On the other hand, BTEs are usually considered more robust. This is because BTEs have their receivers fully housed inside the shell of the hearing aid, making them less vulnerable to moisture and debris. Additionally, the earmolds of BTEs are relatively simple non-electronic parts that can be cleaned easily. In contrast, RITEs have wax guards to keep wax out of the receiver, but the receivers can still get clogged and need periodic replacement.

Nevertheless, the RITE/RIC style is by far the most popular due to its versatility and sound quality; over 81% of all hearing aids dispensed in the U.S. are RITE/RIC devices compared to only about 6% for BTEs and 13% for custom devices.

When properly fitted, both styles can provide an excellent outcome. Your hearing provider can help guide you to the best hearing aid style selection based on your hearing loss, needs, and lifestyle.

At the time of this writing, Costco's website lists the rechargeable models at $1,499 which includes 2 hearing aids and a charger (for rechargeable options). This is the same price as the Rexton hearing aids but $100 less than the Jabra Enhance Pro hearing aids also offered at Costco.

Custom hearing aid prices are not listed on the website nor are the prices for the non-rechargeable BTEs. However, one Florida store told me that the HearLink 9030 custom products are sold at $1,999 a pair and that non-rechargeable BTEs are also $1,499.

HearingTracker has been generally bullish about Costco hearing aids and its services, as this mass merchandiser provides a lower-cost option for consumers, offering high-quality hearing aids with professional dispensing services. All Costco prescription hearing aids include a standard 3-year warranty covering any repairs that may be required, including replacement of your hearing aid if necessary. They also come with a 2-year loss-and-damage warranty, with no deductible cost, to replace up to one hearing aid per ear during the warranty period. These warranties are as good, if not better, than those offered by most name-brand hearing aid makers and dispensing networks. Finally, Costco's generous 180-day trial period is the longest we've seen in the industry.

However, as we've noted on our Costco page, there are several trade-offs associated with the low prices, including having to be a Costco member ($60 membership fee) to buy hearing aids, the possibility that Costco hearing providers may not have as much "skin in the game" as a private practice owner, and a dispensing model geared for higher volumes—meaning the professionals at some Costco stores are very busy and may not have hours of time to devote to your hearing solution.

But Costco can represent a very good deal, particularly if you have a relatively "typical" hearing loss that is not too severe or complex.

Costco Hearing Center Shop

Costco Hearing Aid Centers are located in about 450 Costco stores in the United States, and all look fairly similar. The Centers are also located within Costco stores in many other countries, like this one in New Zealand.

The new Philips HearLink 40 product line has numerous technology and feature benefits for hearing aid users.

SoundMap 2 Plus is the name given to the Philips HearLink 40 sound processing system, which contains several key components, including Artificial Intelligence (AI)-based noise reduction features, multi-channel amplification, feedback cancellation and their environmental classification system, among other features. Essentially, it's the brains of the hearing aids.

What's new for the HearLink 40 series of hearing aids is the addition of enhanced datalogging, new Notify Me voice alerts for low battery warnings, and new Sound Protect noise reduction systems. Let's discuss each of the new features briefly.

Datalogging

First, the enhanced datalogging can give you and your hearing provider a bit more information about your listening environments. That is, what type of environments have you been in (think noise, quiet, etc.) and how much time was spent in conversation in each environment.

This information is made available to your hearing provider via the fitting software and to you via the HearLink 2 app. The datalogging information can even show your provider wearing trends. While many hearing aids provide at least basic datalogging data, this enhanced data for the Philips HearLink 40 products can help you and your hearing provider set and monitor listening goals. It can also assist in programming your hearing aids so that you get the optimal performance from all of its features.

You can access some of the information via the free and optional smartphone app, HearLink 2, where you can monitor your progress against listening goals.

Notify Me voice alerts

The new Notify Me voice alerts are just that-- a voice alert generated by the hearing aid to let you know that the battery is getting low and should either be changed or recharged. This spoken alert is available in 9 languages, including English, Spanish, German, Chinese, and others. Many may find a voice alert regarding a low battery status more useful than simple tone alerts.

Improved noise reduction system

SoundMap 2 Plus also includes an enhanced noise reduction system utilizing AI. Here's how the Philips website describes the system:

Artificial intelligence in the noise reduction process has taught itself the optimal approaches to reduce noise. SoundProtect effectively and quickly reduces challenging noise sources delivering a cleaner signal to the AI sound processing. During a guided training phase, the knowledge is built up and validated. The intelligence in the AI-NR coordinates the noise reduction effect across its 24 frequency bands. This way AI-NR becomes more precise, more efficient and a more powerful system to make speech clearer in noise.

SoundProtect for more listening comfort

New to the Philips HearLink 40 hearing aids is the addition of SoundProtect with new wind noise and transient noise reduction systems. Wind noise is a common complaint for hearing aid wearers, especially for those wearing BTE or RITE (RIC) style products.

This new feature also helps diminish the sound of "manual handling," like when manipulating the hearing aids to change the program or remove/insert into your ear or if you are taking glasses on/off. Transient noises are quick and often annoying sounds in the environment, like the sound of a fork on a plate, hammering, clinking of glasses, etc.

While most hearing aids on the market (even more entry-level products) have some type of wind-noise reduction and transient noise reduction, Philips claims to have improved upon these types of noise reduction systems to maintain speech clarity while at the same time improving wearer comfort.

Remember that these hearing aids also address steady-state noise, such as fan noise, car engine noise, etc. Further, they are equipped with automatic and adaptive directional microphones (although some custom products may not accommodate directional functionality), one of the best ways to improve speech understanding in noisy listening environments.

Two of the new Philips HearLink 40 products are rechargeable, while the rest utilize standard, disposable hearing aid batteries. The miniRITE T R and the miniBTE T R are standard with lithium-ion rechargeable batteries, and the "premium" Charger Plus is now included with your purchase of the hearing aids; however, you can opt for the Standard Desktop Charger upon request. The main advantage of the premium portable charger is that it's smaller and allows for 3 hearing aid charging cycles before needing to be plugged in again. This makes it more useful when traveling, camping, or when power may be inconsistent.

Philips Minrite With Charger Plus

The miniRITE T R with the Charger Plus charger.

Both the desktop charger and the portable Charger Plus utilize inductive charging and are easy to use. A full charge will take between 3 to 3.5 hours and provide a "full day's use" of up to 24 hours. Note that how long the charge lasts will vary depending on how the hearing aids are programmed and how you use them. For example, if you spend a lot of time streaming audio, the battery life is negatively affected. Regardless, you should expect to get a lot of life out of one charge. In fact, compared to similar competitive hearing aids on the market, the published battery hours are quite good.

Philips Minirite And Minibte Standard Charger

Standard desktop charger for miniRITE T R and miniBTE T R models.

The HearLink 40 miniRITE T and miniBTE T work with a standard, disposable size 312 battery. Again, your overall battery life will be dependent on how the hearing aids are programmed and how you utilize them but, in general, you can expect around 3-6 days of use with one battery.

None of the custom Philips HearLink hearing aids are available in a rechargeable option and, instead, use standard, disposable hearing aid batteries. The size and battery life will be dependent on the style chosen but the custom products will either use a size 312 or 10 battery.

If you prefer to have a rechargeable custom product, you may want to discuss the Jabra or Rexton options with your hearing provider as both of those manufacturers offer the option.

Bluetooth Wireless Features

Modern hearing instruments are now expected by many consumers to include wireless functionality. For example, many hearing aids allow for ear-to-ear wireless communication which can sync volume and program changes as well as align features such as directional microphones and noise reduction. It also allows for audio streaming from compatible devices, and the ability to connect to smart apps and accessories such as TV streamers and remote microphones.

The new HearLink 40 products are no exception and incorporate an updated Bluetooth® Low Energy (BLE) protocol which will connect directly to both iOS (Apple®) and Android-compatible devices. However, at this writing, these hearing aids do not have the latest BLE 5.3 standard that will allow them to receive Auracast broadcast technology.

Audiologist Matthew Allsop guides you through 3 easy steps for pairing your Costco Philips hearing aids to your iPhone. Closed captions are available on this video. If you are using a mobile phone, please enable captions clicking on the gear icon.

Additionally, hands-free calling is only available with compatible iPhone and iPad devices. The hands-free option essentially turns your hearing aids into wireless earbuds that pick up your own voice and allow you to hear the caller in both hearing aids. This is a feature enjoyed by many hearing aid wearers and is not unique to the HearLink 9040 products but is a big benefit of the technology. For Android phones, you can hear the person on the line through your hearing aids, but you'll still need to speak into the phone's receiver for them to hear you.

Another small limitation is that the HearLink 40 hearing aids only allow for one active connection at a time. That is, while you can pair numerous compatible Bluetooth products, only one active connection is allowed. This isn't a problem for many people, but if you enjoy using multiple electronic devices or have more than one cell phone (work and home for example) this may be a bit frustrating. To be fair, this isn't unusual for many hearing aids on the market.

All of the 40 series (like the 9040) products are standard with wireless technology, but not all of the custom products from the 30 series family will be. That is, the larger custom products such as the In-The-Ear (ITE) and half-shell products, which both utilize a size 312 disposable battery, are available with wireless features. However, the smaller custom products cannot accommodate that technology.

If you would like to know if your phone, tablet, or other device is compatible with the Philips hearing aids, please visit their compatibility page for more information.

The updated smartphone app is a free accessory that you can download from the Apple App Store® or from Google Play™. As with most hearing aid apps it turns your smartphone (or Apple Watch®) into a remote control for the hearing aids. That is, it allows you to change programs, volume, check battery status, and even help you find them if you've lost them. You also have access to a library of helpful documents. One very convenient feature is that the app also incorporates remote care features, allowing you to communicate with your HCP from the comfort of your home—more on that below.

Philips Minirite With App And Audioclip

HearLink 2 app with miniRITE hearing aids.

HearLink 2 also has a streaming equalizer, allowing you to change the frequency response of streamed audio. This additional control may help improve clarity and the overall preferred sound quality of the streamed signal, especially music.

New as of August 2023, the HearLink 2 app now includes a new sound equalizer and a journal feature. The sound equalizer allows you to adjust the tone of the instruments (think treble and bass controls) for your environment. The journal feature allows you and your HCP to set wearing goals, like hours a day to wear, and track your progress.

Unfortunately, the app's overall rating is not favorable: it is rated at 2.2 (out of 5) on both platforms. Multiple complaints center around connectivity and maintaining a stable connection between the app and the hearing aids. This was a common complaint before the latest app update as well. In fairness, app connectivity and stability are common complaints across hearing aid manufacturers, but this rating is somewhat lower than what we have seen for competitors.

Finally, the use of the smartphone app is not required. That is, unlike some hearing aids on the market, the Philips HearLink 40 products have an onboard control (button) as well as an LED status light. The controls vary slightly depending on which device you are fitted with, but the control can act as a volume change, program change, and allow for turning the hearing aids on/off. For many, this means the smartphone app isn't necessary.

However, we will note that using the button may be confusing or difficult for some people. For example, the hearing aids can be programmed to have both volume and program change available via the button. This means a short press will change volume, and a prolonged press (2 sec) will change the program number. Holding the button for 3 seconds will turn the hearing aids on/off.

This may take a bit of practice, and for some, the simple remote accessory or the smartphone app may be preferred. Alternatively, your hearing provider can limit the functionality of the buttons via programming.

Remote Fitting Service

Remote care is available through the Philips HearLink 2 app but only in the latest generations of products (30 and 40 series) with Bluetooth connectivity. It allows you to communicate with your hearing provider by video/audio chat, and your provider can make real-time adjustments to the hearing aids during the session. Please note you must request an invitation from your HCP to participate in a remote fitting session, and your first fitting of the products will always be in person.

Remote fitting options provide the advantage of not having to go into the provider’s office to get hearing aid adjustments. For those who struggle with transportation issues, live a significant distance from the provider, or simply prefer not to go in person to an appointment, the remote fitting service can prove invaluable. However, if this is a feature you believe you would like to take advantage of, you should discuss with your HCP about the actual availability of this service. Keep in mind that Philips hearing aids are only sold at Costco hearing aid centers, and it is not known how and to what degree this service has been integrated into their business model.

Accessories

Several accessories are available for the Philips HearLink 40 hearing aids, including a TV adaptor, a simple remote control, and an AudioClip. These accessories are available at an additional charge from your hearing provider. However, many people find accessories improve their overall satisfaction with hearing aids. For example, the TV streamer will help ensure a stable and direct connection with your TV and provide an excellent sound quality experience from the TV audio.

Philips Hearlink Accessories

Philips accessories.

The Philips AudioClip remote microphone allows you to hear one-to-one conversations in noisy environments or listen to someone speak from a distance. The person speaking only needs to clip the device somewhere close to their mouth (e.g., their lapel). The microphones pick up their voice and transmit it directly to your hearing aids.

Additionally, if your smartphone is not compatible with the hands-free calling feature, the AudioClip can help. Remember that after your phone is connected to your hearing aids, conversations will stream directly to your hearing aids, greatly improving the overall sound quality of the phone call. However, for Android or other devices that won't allow for hands-free calling, you will still need to speak into the phone receiver in order for the caller to hear your voice. The AudioClip makes those hearing aids hands-free. The AudioClip is a microphone that allows you to put the phone down, clip the accessory to your collar or shirt, and carry on the conversation. This can be particularly useful when driving.

The Philips TV Adaptor is another popular accessory that allows for audio streaming from most TVs directly to your hearing aids. Once again, this provides a cleaner audio signal to your hearing aids and can improve overall audio recognition from the TV. It also allows for others in the room to listen to the TV at their preferred level and for you to adjust the volume independently.

The Philips Remote Control is a very basic but handy volume control, and is particularly useful for people who don't have a smartphone or won't use the app.

Any accessory will come at an additional cost (around $200) so be sure to discuss both your listening needs and options with your hearing provider.

The bottom line

The Philips HearLink 9040 series is the latest hearing aid offering from Philips. They share much of the same advanced technology found in other Demant products and can be considered premium hearing aids of high quality.

Updates to the Philips HearLink 9040 series incorporate some new technology that primarily aims to improve your overall listening comfort. The HearLink 2 app also has new updates that may make the hearing aids easier to use; however, the app is not highly rated and there are consistent complaints about connectivity issues.

As with all three hearing aid brands (Philips, Jabra, and Rexton) at Costco, the price point is extremely attractive for the premium technology. Keep in mind, however, that the warehouse delivery method may not be preferred or ideal for everyone—especially if you have a hearing loss that is more severe or complicated or need treatment for tinnitus.

As always, discuss your hearing healthcare options with a professional. You will want to make sure that any technology you choose is appropriate for your hearing loss, your symptoms as well as your lifestyle and listening needs. There are many choices available so be sure to work with a professional who will take the time to discuss your needs and answer your questions.

A note to our international readers

As you will see below, the Philips 40 series is available in three different technology levels, the 9040, 7040, and 5040 (in order from most to least "premium"). Within the USA, Philips is distributed exclusively via Costco, and Costco only sells the top technology level (the 9040). Outside of the USA, Philips hearing aids are sold more widely, and shoppers may have the choice of lower-tech models like the HearLink 7040 and 5040 from the 40 series.

HearLink Model Comparison

HearLink miniRITE T R HearLink miniRITE T HearLink miniBTE T R HearLink miniBTE T
Philips HearLink 40 miniRITE T R Philips HearLink 40 miniRITE T Philips HearLink 40 miniBTE T R Philips HearLink 40 miniBTE T
Rating
60%

11 reviews

70%

2 reviews

0%

0 reviews

0%

0 reviews

Bluetooth® Audio Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Protocol
  • Made for iPhone (MFi)
  • Android (ASHA)
Disposable Batteries Battery Size
312
Battery Size
312
Hands-Free Calling Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
Protocol
  • Made for iPhone (MFi)
IP Rating (Liquid) 8 8 8 8
IP Rating (Solid) 6 6 6 6
Made For iPhone Lowest iOS Version
14.0
Lowest iOS Version
14.0
Lowest iOS Version
14.0
Lowest iOS Version
14.0
Push Button Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Rechargeable Batteries Battery Type
Lithium-ion
Battery Type
Lithium-ion
Telecoil
Volume Rocker
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

Back to Table of Contents

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

Back to Table of Contents

AudioClip

AudioClip

Functions

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniRITE T
  • HearLink miniBTE T R
  • HearLink miniBTE T
Charger Plus

Charger Plus

Functions

  • Battery Charger

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniBTE T R
CROS MNR T R

CROS MNR T R

The Philips HearLink CROS transmitter is a device designed for people with single-sided deafness.

Functions

  • CROS System

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniRITE T
  • HearLink miniBTE T R
  • HearLink miniBTE T
HearLink 2 app

HearLink 2 app

App allows you to change programs, adjust the volume, mute your hearing aids, activate streaming options and personalize your sound. You can also use the app to connect with your hearing care specialist if you need to have your hearing aid settings adjusted remotely.

Functions

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniRITE T
  • HearLink miniBTE T R
  • HearLink miniBTE T
Remote Control

Remote Control

Functions

  • Remote Control

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniRITE T
  • HearLink miniBTE T R
  • HearLink miniBTE T
Standard Charger

Standard Charger

Enjoy a full day of power, including streaming from smart devices, after a short recharging period.

Functions

  • Battery Charger

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniBTE T R
TV Adapter

TV Adapter

Functions

  • TV Streamer

Compatible Aids

  • HearLink miniRITE T R
  • HearLink miniRITE T
  • HearLink miniBTE T R
  • HearLink miniBTE T

Back to Table of Contents

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

Write a Review

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question, averaged across all hearing aids belonging to this family of devices.
Note: Original answers provided in star rating format.

Benefit in Quiet
No data available
82%
Benefit in Noise
No data available
45%
Benefit on the Phone
No data available
57%
Clear and Natural
No data available
65%
Music Improvement
No data available
45%
Physical Comfort
No data available
82%
Reliability
No data available
45%
Feedback
No data available
57%
Hearing Improvement
No data available
65%
Value
No data available
45%
Anonymous
Anonymous 04 July 2024
2 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

one or both hearing aid stop working , cab not hear through one and have to drive 200 miles to get repaired make that 400 miles two trips to Costco.

Costco employees good bad hearing aids and app!

 loved these when they are working, proble is one or both constanly having a issuse!

Anonymous
Anonymous 13 May 2024
4 stars stars
Philips HearLink 9040

First time wearing hearing aids. I have typical age related hearing loss in the higher frequencies. I’ve had these aids now for about 6 weeks. They do amplify sounds and I do hear voices better but sometimes I'm not sure my speech comprehension has improved. I’ve gotten used to them for the most part and often forget they are in, but it feels great to take them out at night. I do find my ears itching more with the aids in. Curiously, sounds of water running, paper crinkling, and fabric rustling are noticeably louder than everything else. For the most part these aids do what I need them to do. However, the app is horrible (but I hear all hearing aid apps have problems) in terms of not connecting consistently to the aids so I don’t have access to adjusting the volume, turning on the restaurant feature, and I wonder if the Find My feature would work since the aids are not connected to the app 90% of the time. I’ve written to the app developer a couple of times but they have not responded which seems like a poor business practice. 

Anonymous
Anonymous 15 April 2024
3 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

I wouldn't purchase these again. 

They don't always stay connected. 

I went to costco because everyone told me to go there. They told me that the hearing aids work best with Apple iPhone. My friends didn't tell me what brand to get.

 Costco suggested these Phillips Hearlink. I purchased an iPhone when I got these. Then they told me my phone wasn't good enough so I upgraded that. They are still a POS and now I'm stuck with an iPhone and hearing aids that don't connect. 

They seem to always get messed up whenever Apple decides to update. 

Good LUCK!  

Bobby
Bobby 30 March 2024
1 star stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

I have had these for about 4 1/2  months and have had several problems with them. seems like every week it's something else. I keep losing them on the app so I can't make any adjustments on them without turning them off and back on or sometimes restarting bluetooth or restarting the app. now  the journal isn't working. I called support and was on the phone about an hour and was told they didn't know what else to do and to go back to Cosco and they could help. when I went there I was told that they would have to call support to find a solution. the hearing aids sounded pretty good when I first got them but now they sound not good at all. I am VERY disappointed with them . 

Anonymous
Anonymous 23 February 2024
2 stars stars
Philips HearLink 9040

Things went well at first. It did take a few days to get an appointment and then a few more to get the hearing aids and make another appointment. After that, the hearing aids turned themselves off a couple of times, but came back. Then after three weeks they would only stay on for 5 to 10 minutes at a time. Costco is sending them back to the company to get fixed. It’s been three weeks and they are back. However, it’s Friday and they have no more appointments until Monday. I’m not sure why they can just give you another pair that is working. At this point I’ve been without the hearing aids more than I’ve had them. I’m not sure buying from Costco is a great idea. 

Anonymous
Anonymous 17 February 2024
3 stars stars
Philips HearLink 40 miniRITE T R

Bluetooth technology is poor.  Connection to HA drops intermittently.  App on the iphone also failed intermittently.  Wouldn't connect to the aids for prolonged periods and sometimes only one HA would connect.    I told Costco about it and have an appt in a week.  Getting appointments at Costco is still a problem.  Irritating to be told to restart my phone and reload the app.    I have $30 ear buds that work better than these hearing aids. 

Anonymous
Anonymous 13 February 2024
5 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

Never got used to wearing hearing aids behind my ears. I have no cartilage lelft in my ears since it was used to rebuild my nose after cancer. I since have gotten Phonak titanium in the ear aids and they are great - just love them. The other problem with getting Phillips hearing aids is that they are sold only at Costco and no other clinics can program them. And as a result, you can't trade them in or sell them. All you can do after you've had them for over a year is donate them. So everyone should know this before getting Phillips hearing aids.

Anonymous
Anonymous 09 February 2024
3 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

Clarity of human voice leaves much to be desired. Plenty of volume and will pick up discrete sound - just not the human voice.

Anonymous
Anonymous 11 January 2024
4 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

I have been wearing them for a little over 3 weeks now and I'm very satisfied with the product. Its capacity to link with my IPhone is a plus. 

It has very nice features: I can listen to music from my IPhone and make phone calls. It also has the ability to add background white noise, brown noise, ocean, rain and more.

The only negative point is that you can never leave your phone behind.

Jimbo57
Jimbo57 10 December 2023
4 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

New user but I feel like I'm hearing 'everything'.  If that makes any sense.

Anonymous
Anonymous 05 December 2023
1 star stars

Disconnects at least once a day, usually more.

Anonymous
Anonymous 27 November 2023
5 stars stars

Had a pair of Resound hearing aids that worked really well for me but mine were several years old and no longer serviceable at Costco.  Gat a new pair of the Philips and they don't work nearly as well.  Sound quality just isn't the same.  I don't hear nearly as well as I did with the Resound.  Have been back to Costco several times to have them adjusted and it hasn't made any difference.  I'm disappointed with these hearing aids.  When I purchased them I was told that they are the best available from Costco.  I've always appreciated the service at the Costco hearing center but believe that it may be time to look elsewhere.  

SGebala
SGebala 06 November 2023
2 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T

Sadly, I must return the two Philips 9040 HearLink hearing aids. Several fittings (including double domes) have failed to eliminate the sudden screeches, garbled pronunciations, and whistles. It seems that the hearing aid’s AI algorithm fails to maintain a clear speech to noise ratio over time. The AI algorithm, and the SoundProtect seem to keep increasing the volume of the hearing aids over noise, but the volume becomes too loud, and word ending screech, when the ambient background returns to quiet. The only (inconvenient) way to correct this is to turn the hearing aids off, then back on again.

Anonymous
Anonymous 06 November 2023
4 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

I'm reasonably satisfied with the HearLink 2.  My only gripe is that I have only two program choices.  Either automatic AI or I can change to the telecoil where it's available.  I'd like to be able to shut off the rear microphones when I'm in a noisy restaurant so that I can focus on table conversation in front of me.   

Anonymous
Anonymous 25 October 2023
5 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T

Beware if something happens to one hearing aid (defects happen) you will have to charge and wear both. Sorry but the root cause issue is the app. It will not work if 1 hearing aid is in the charger and one is out ergo you wear both. 

Anonymous
Anonymous 12 September 2023
1 star stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

Do not purchase this product!!! I follow all the directions, including keeping the phone within 2-4 feet of the Hearing Aids, and it still repeatedly disconnects. Loud rooms become noise, and it is with virtually impossible to pick up a speaker. 

A friend demonstrated the app for his hearing aids to me, it has automatic settings for loud rooms, music, concerts, small gatherings, business meetings etc. This App is archaic in comparison. 

Do more research before resorting to this product. 

Anonymous
Anonymous 08 September 2023
2 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

After wearing hearing aids (Widex, Siemens, Resound)  for over 25 years, these are worst performing hearing aids I've ever owned.  They are uncomfortable.  I can't find a dome size which fits...they either slip out of my ear or are incredibly tight.  They do little to improve my hearing and are really diminishing my quality of life.  Service at the Birmingham Costco was inattentive and tone-deaf.

Anonymous
Anonymous 20 August 2023
4 stars stars
Philips HearLink 9040 Philips HearLink 40 miniRITE T R

Mine will randomly drop out.  One of them more so than the other.  Suddenly, I notice all my hearing is in one side.  When I hold the button to shut it off it plays the power down chime (so it is actually still on).  Once I reboot it, it usually stays on.  I had it happen when I was in Costco at a follow up visit.  The guy there actually decided to look in my ear to see if I had a wax build up.  Even though I told him rebooting fixed the issue.  Needless to say there was nothing in my ear.  That’s when I lost faith in my “hearing professional” at Costco.   He ended up replacing the “receiver” part.  Still having the issue one month later.

Filter Reviews

Models

Technology Levels

Back to Table of Contents

Discussion

Use the form below to leave a quick comment about the Philips HearLink. Alternatively, consider providing more thorough feedback using our hearing aid review system. If you review your hearing aids using our review system, we'll send you a $5 promotional credit for use in our hearing aid battery shop as a special thank you. Review your hearing aids now.

brec
The Philips Remote Control is a very basic but handy volume control, and is particularly useful for people who don't have a smartphone or won't use the app.

It might be noted that the remote can also change programs and mute the mics.

Leave a comment