This is ultimately a surprising feature to omit as the safety and appropriateness of OTC devices is under question. There has been much progress lately supporting the validity of app and device based hearing tests.1,2 However, without any form of onboarding questionnaire or on-ear assessment users will have no feedback regarding the potential need for medical follow-up and Engages appropriateness as an assistive device. Users will have to weigh this level of uncertainty against the potential benefits and or seek further assistance from a hearing care provider to ensure the best outcomes.
What are users saying about Lucid Engage?
In general, users of Lucid Engage give this OTC hearing aid middling reviews, with many saying it's helpful but others complaining in particular about its connectivity and app (particularly for Android users). A few also commented on its durability. Amazon purchasers of Lucid Engage Rechargeable gave it 3.1 starts (out of 5), with 43% rating it 4 or 5 stars, and 44% rating it 1 or 2 stars.
Here are a few examples of their comments:
These aids are the real deal, they are pre-programmed with typical hearing-loss scenarios, but my loss is not typical! The good news, though, is by using the app I can program each aid to compensate for my unusual hearing loss profile. So, the hearing profile is programmable if you know what you are doing. The app works great on my Motorola Android phone, but guess what: the Moto phones are NOT compatible with the so called ASHA (Audio Streaming for Hearing Aids) standard. So, while the app itself works great in controlling the aids, the app WILL NOT stream any audio from the Motorola phone, that means no "Bluetooth calling" or any streaming of music. I found this out by talking to the helpful support person at Lucid. Now, I either have to send these back, and/or change my phone (which I just bought!) to another brand which is ASHA compatible. EDIT: I ended up returning these (I am a Prime member), and I had absolutely no issue with the return, unlike one 1-star reviewer. These are quality hearing aids, and I would have kept them if they had been able to stream on my Motorola phone!
— Jack O Trades (4 stars), Nov 14, 2022
These worked nicely for a about 15 months, then the left one failed. There is no repair available after the 12 month warranty period, nor is it possible to replace just one side. Also, the streaming and Bluetooth for use with your phone isn't nearly as good as the Elehear Beyond HAs, which cost half as much as these do.
—Amazon Customer (2 stars), July 2, 2025
This hearing aid is pretty neat...It seems to be along the lines of modern earbuds in that they sync to your mobile phone via bluetooth, and there is an app that is used to control the settings on them and change the behavior. One of the things that I really am not crazy about is that these hearing aids are tied to a particular mobile OS, so they have an Android model and an iOS (iphone) model. I don't understand why they can't just work on both, so if you decide to switch phones then you would have to get a different hearing aid. One interesting observation, if you go look on the google play store at the lucid hearing app, it has pretty bad reviews right now, but on the iOS app store the Lucid hearing app has much better reviews. Anyway I have tried these with one of my android devices, had no problem syncing them and controlling all the various settings. I find these hearing aids to be comfortable and very helpful.
— Sam, Feb 17, 2022
Should you consider Engage?
Lucid Engage is an advanced functional OTC hearing aid. Our testing suggested that it can be programmed to provide sufficient gain for a common mild to moderate sloping hearing loss. This is in part due to the more advanced adjustment capabilities found within the app. Engage also provides Bluetooth audio streaming for both iOS and Android devices. Lucid Engage is worth considering for those interested in a RIC style OTC device offering these features.
Engage hearing aids can be purchased online directly from Lucid Hearing and through other online retailers such as Sam's Club, Walmart, and Best Buy. As Lucid Engage is an OTC device that does not perform an on-ear hearing assessment, consumers are recommended to consider an initial audiologic evaluation to assess the appropriateness of this device and rule out the potential need for further medical follow-up.
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