Audien Hearing Atom X vs. JLab Hear OTC

A clever touchscreen charging case and long battery life modernize Audien's budget lineup—but speech clarity (especially in noise) still trails many OTC rivals.

The JLab HEAR OTC Hearing Aid offers an affordable and user-friendly solution for those with mild to moderate hearing loss, featuring customizable sound settings and a sleek design. Extensive testing reveals its effective performance in various environments, making it a reliable choice for everyday use.

Audien Atom X achieved a SoundScore of 2.98/5 and a SoundGrade of B in HearAdvisor lab testing. It ranked #9 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

JLab Hear OTC achieved a SoundScore of 3.65/5 and a SoundGrade of B in HearAdvisor lab testing. It ranked #26 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

Audien Atom X hearing aids lack an IP rating, so they might not be the best against moisture or dust. While using them they feel decently built and they do come with an excellent portable charging case.

The portable charger is flimsy and HEAR have a lower egress rating of IPX4. However, with some extra care and cleaning they should hold up to regular daily use.

Atom X offer up to 12 hours of battery life, which is less than many of Audien's hearing aids. Recharging will take roughly 3-4 hours, with the case offering several additional full charges.

HEAR do not offer enough power for all-day use with a battery life of 10 hours (less with streaming). The battery life is however respectable for a wireless earbud.

Atom X offer wireless control and streaming for both iOS and Android. This is the key new addition for Atom X and I found it to work very well.

HEAR offer wireless connectivity for both iOS and Android users. I personally experienced stable streaming and phone calls with my iPhone 12.

Not yet rated by our experts

The JLab Hearing Health app offers a nice feature set for personalization. Some elements could be more user friendly, but it makes sense after a little troubleshooting.

I found Atom X more comfortable than Atom Pro 2, though other hearing aids will likely offer you a better fit and overall comfort.

HEAR are comfortable and had good retention in my ears. They completely seal your ear when worn properly but feel less “plugging” as they are lightweight.

The design of Atom X falls between a custom hearing aid and wireless earbud. They are only available in a medical beige color, which is meant to match skin color, but will not suit everyone.

This is highly personalized, but HEAR look like modern earbuds and distance themselves from the negative stigma some attribute to hearing aids.

Audien Atom X has a value score of 3.9/5 based on lab performance and public display price.

JLab Hear OTC has a value score of 5.0/5 based on lab performance and public display price.

Atom X is the most user friendly hearing aid I have tried from Audien Hearing to date. The physical buttons are large and the bright touchscreen feature is a great addition.

I ran into a few issues with my initial Bluetooth pairing but HEAR and the touch controls work well otherwise.

Like many OTC products, Audien does not offer remote assistance from hearing experts, support is limited to email and phone customer support.

JLab falls short on actual hearing care as help is limited to their online Help Center and or standard Customer Support.