Fortell AI Hearing Aids vs. hear.com Horizon Go IX

Fortell delivers the best background-noise performance we've seen, but its aggressive processing, lack of Android connectivity, and limited in-person clinic network are important tradeoffs.

Horizon Go IX is a top-tier, Signia-based rechargeable RIC that pairs excellent lab-verified speech performance with standout hands-free Bluetooth and a genuinely useful app suite, though its music streaming is only average for the open-fit form factor and many “unique” perks mirror what you can get from comparable WSA models.

Fortell AI Hearing Aids achieved a SoundScore of 6.0/5 and a SoundGrade of A in HearAdvisor lab testing. The Prescription Hearing Aid category average SoundScore was 4.19/5.

Hear.com Horizon Go IX achieved a SoundScore of 4.4/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #19 of 39 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 4.19/5.

Fortell AI Hearing Aids feel well built, though their IP54 rating offers less water and debris resistance than many prescription hearing aids, which commonly carry a higher IP68 rating. As with any hearing aid, regular cleaning and proper care will help keep them performing well over time.

Horizon Go IX have an impressive build quality, featuring a top-of-the-line IP68 ingress rating. They also come with a robust portable charging case.

Fortell states that its hearing aids last around 24 hours per charge in the default All-day AI mode, so they should easily last a full day even if you rely heavily on the more processing-intensive “All voices” or “Front voices” programs.

Horizon hearing aids offer an impressive 28 hours of use per charge, which is plenty to get you through the day. Recharging takes around 3 hours, but you can always get an addition 6 hours of use if needed with Horizon’s 30-minute quick charge feature.

While Fortell AI Hearing Aids support hands-free calling and audio streaming on iOS devices, they currently do not support Android, and the company has not announced a timeline for Android compatibility.

Horizon Go IX are Bluetooth compatible with both iOS and Android devices, allowing for audio streaming and hands-free calling.

The Fortell app offers useful controls for volume, a 3-band EQ, and several AI listening modes. While I found it easy to use and sufficiently flexible, it is more limited than many competing apps, with no tinnitus features, health tracking, or other extras.

The Horizon app has a user-friendly interface and modern, appealing design. It includes practical features like the ability to control the focus of your hearing aids and a tonal balance slider. Additionally, you will find preset modes which can help improve your listening experience depending on the environment you are in.

I found Fortell AI Hearing Aids comfortable and similar in fit to other prescription receiver-in-canal hearing aids. Although the body is slightly larger than many competing devices, it should fit comfortably behind most ears without interfering with glasses or causing retention issues. Your provider can help you fine-tune your fit in office.

I found Horizon IX to be very comfortable thanks to their ergonomic shape and earwire design. Your hearing care provider should ensure they are fitted for optimal comfort and hearing benefit.

Fortell AI Hearing Aids use a familiar receiver-in-canal design with a slightly larger body than many other "micro" prescription devices. However, they remain fairly discreet behind the ear. Several colors are currently available with more to come later in 2026.

Horizon IX features a modern, sleek design and is available in a variety of colors.

Fortell AI Hearing Aids has a value score of 3.2/5 based on lab performance and public display price.

Hear.com Horizon Go IX has a value score of 3.1/5 based on lab performance and public display price.

I found Fortell AI Hearing Aids easy to use and comparable to other receiver-in-canal devices. The app, charging case, and physical buttons all worked well, making day-to-day handling straightforward and giving me easy access to the controls I needed.

I did not run into any issues while using Horizon Go IX hearing aids. They are very easy to use once setup by your hearing care provider. First-time users may need some practice to get accustomed to inserting the receiver-in-ear style properly.

Fortell AI Hearing Aids are professionally fit and supported, but access is currently more limited than with major prescription hearing aid brands. In-person care is available in only a handful of major metropolitan areas, though additional clinics are planned. Fortell also offers fully remote care across 30 states, which expands access considerably for those comfortable with telehealth.

You should receive quality hearing care and support from your Hear.com provider. The Horizon app should further enhance your experience with easier access to useful setting adjustments.