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hear.com Horizon Go IX vs. MDHearingAid Neo XS

Check out our comparison of the hear.com Horizon Go IX vs MDHearingAid Neo XS. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

Score
4.2
hear.com Horizon Go IX 7 IX
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hear.com

Horizon Go IX 7 IX

SoundScore 4.2/5
$4,950 per pair
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Score
2.8
MDHearingAid Neo XS
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MDHearingAid

Neo XS

SoundScore 2.5/5
$397 per pair
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Horizon Go IX
$4,950 per pair
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Neo XS
$397 per pair
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Product Overview

Horizon Go IX
Neo XS
Form Factor
Form FactorThis type of hearing aid sits behind the ear. A wire runs along the top of the ear and down to a speaker sitting inside the ear canal. An custom-fitted mold may be required.
Form FactorThis type of custom-fitted hearing aid is mostly hidden inside the ear. In people with smaller ear canals this type of hearing aid may not be possible. This type of aid is often fitted without directional microphones or telecoils.
Expert Rating
Score
4.2
Score
2.8
Hearing Loss LevelHearing Loss LevelThis represents HearingTracker's best guess on suitability. Please consult a licensed audiologist to confirm your own candidacy for this device.
MildModerateSevere
MildModerate
Product Features
Hands-freeRechargeableAndroidIP68
Rechargeable

Expert Ratings

Compare comprehensive test results and expert opinions.

Horizon Go IX
Neo XS

HearingTracker Score

Horizon Go IX
4.2ABOVE AVERAGE

Horizon Go IX is a top-tier, Signia-based rechargeable RIC that pairs excellent lab-verified speech performance with standout hands-free Bluetooth and a genuinely useful app suite, though its music streaming is only average for the open-fit form factor and many “unique” perks mirror what you can get from comparable WSA models.

Read full review
Neo XS
2.8BELOW AVERAGE

Neo XS is an instant-fit in-ear OTC hearing aid that offers improvements in MDHearing's product line in terms of rechargeable battery life, audio processing, and size. However, our lab testing found its performance underwhelming.

Read full review

HearAdvisor SoundScore

Horizon Go IX
4.2ABOVE AVERAGE

Hear.com Horizon Go IX achieved a SoundScore of 4.16/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #14 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.

Neo XS
2.5BELOW AVERAGE

MDHearing Neo XS achieved a SoundScore of 2.47/5 and a SoundGrade of C in HearAdvisor lab testing. It ranked #47 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

Build Quality

Horizon Go IX
4.9EXCELLENT

Horizon Go IX have an impressive build quality, featuring a top-of-the-line IP68 ingress rating. They also come with a robust portable charging case.

Neo XS
3.8BELOW AVERAGE

Neo XS do not have an ingress rating but they appear to be well built. The charging case feels sturdy and should offer good protection when Neo XS are recharging or otherwise not in use.

Battery

Horizon Go IX
4.4ABOVE AVERAGE

Horizon hearing aids offer an impressive 28 hours of use per charge, which is plenty to get you through the day. Recharging takes around 3 hours, but you can always get an addition 6 hours of use if needed with Horizon’s 30-minute quick charge feature.

Neo XS
4.0AVERAGE

Neo XS offers internal rechargeable batteries lasting up to 18 hours. This should be enough to get you through your day without needing a recharge.

Bluetooth

Horizon Go IX
5.0EXCELLENT

Horizon Go IX are Bluetooth compatible with both iOS and Android devices, allowing for audio streaming and hands-free calling.

Neo XS

Not yet rated by our experts

App Features

Horizon Go IX
5.0EXCELLENT

The Horizon app has a user-friendly interface and modern, appealing design. It includes practical features like the ability to control the focus of your hearing aids and a tonal balance slider. Additionally, you will find preset modes which can help improve your listening experience depending on the environment you are in.

Neo XS

Not yet rated by our experts

Comfort

Horizon Go IX
5.0EXCELLENT

I found Horizon IX to be very comfortable thanks to their ergonomic shape and earwire design. Your hearing care provider should ensure they are fitted for optimal comfort and hearing benefit.

Neo XS
3.5BELOW AVERAGE

Neo XS are relatively comfortable in ear. However, using the button caused minor discomfort as it required some force which pushed the hearing aid deeper into my ear.

Design

Horizon Go IX
4.2AVERAGE

Horizon IX features a modern, sleek design and is available in a variety of colors.

Neo XS
4.0BELOW AVERAGE

Neo XS are smaller than other MDHearing aids and many OTC products. If you are interested in discrete hearing aids Neo XS are nearly invisible in your ears.

Value

Horizon Go IX
3.0BELOW AVERAGE

Hear.com Horizon Go IX has a value score of 3.0/5 based on lab performance and public display price.

Neo XS
3.3BELOW AVERAGE

MDHearing Neo XS has a value score of 3.4/5 based on lab performance and public display price.

Handling

Horizon Go IX
4.8EXCELLENT

I did not run into any issues while using Horizon Go IX hearing aids. They are very easy to use once setup by your hearing care provider. First-time users may need some practice to get accustomed to inserting the receiver-in-ear style properly.

Neo XS
3.0BELOW AVERAGE

Neo XS are relatively small hearing aids which may be difficult for individuals with vision and or dexterity issues. This should not be a problem for most but MDHearing does offer assistance from licensed professionals if needed.

Pro Support

Horizon Go IX
5.0EXCELLENT

You should receive quality hearing care and support from your Hear.com provider. The Horizon app should further enhance your experience with easier access to useful setting adjustments.

Neo XS
2.0BELOW AVERAGE

MDHearing does not offer in-person support or remote programming. You do however receive free lifetime phone and online help from their licensed hearing professionals. This is a nice offering especially if you are new to hearing aids.

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Horizon Go IX
Neo XS
Busy CafeBusy CafeSpeech intelligibility improvement in loud environments
Hear this scene unaided, for comparison
Horizon Go IX
Neo XS
Quiet OfficeQuiet OfficeSpeech intelligibility improvement in quiet and moderate environments
Hear this scene unaided, for comparison
Horizon Go IX
Neo XS
Streaming MusicStreaming MusicStreaming music provides a full range of bass and treble
Hear this scene unaided, for comparison
Horizon Go IX
Neo XS

Lab recordings not yet available

HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

Horizon Go IX
Neo XS
Battery Charger

Pure Charger

This small desktop charger addresses basic needs when it comes to providing power to the hearing aids. 2 LEDs indicate the charging status (one per hearing aid). The Pure Charger can be plugged into the mains via USB to a power adapter.

Pure Portable Charger+1

This charger offers comfort and charging on the go. Its power bank allows for 3 full charges of a pair of hearing aids. A lid protects the hearing aids and prevents dust accumulating in the charger. 2 LEDs indicate the charging status (one per hearing aid) and one for the integrated power bank. All of the chargers are available with the power plug.

Pure Dry&Clean Charger+1

The Pure Dry&Clean Charger not only charges the hearing aids but also offers UVC cleaning and drying technology to keep the hearing aids in peak condition. The UVC cleaning starts automatically when the hearing aids are placed inside and is completed in just 15 minutes. 3 LEDs per hearing aid indicate their charging status and an additional LED indicates the cleaning status. The Pure Dry&Clean Charger also has a lid to ensure optimal cleaning and storage of the hearing aids.

Multi-Charger

Stationary Signia charger compatible with multiple hearing aids.

None
Bluetooth Streamer

StreamLine Mic+2

A wireless clip-on mic that streams audio to hearing aids from any Bluetooth device.

None
CROS System

CROS Pure Charge&Go T AX

None
Remote Control

miniPocket

Enables push-button remote control of hearing aid functions.

Signia App+2

The Signia App provides a remote control, directional hearing control, telecare access, and access to connectivity and streaming settings.

None
TV Streamer

StreamLine TV

Streams television sound to hearing aids over a distance of up to 30 feet (10 meters).

None

Hardware

Horizon Go IX
Neo XS
Bluetooth® AudioBluetooth® AudioThis hearing aid is capable of streaming Bluetooth® audio certain phones and/or devices.
  • Made for iPhone (MFi)
  • Android (ASHA)
No
Hands-Free CallingHands-Free CallingIt is possible to have a hands-free phone call with this hearing aid. You are not required to hold the phone up to your mouth.
  • Made for iPhone (MFi)
  • Android (ASHA)
No
IP RatingIP RatingIP Ratings rate sealing effectiveness of hearing aids against intrusion from foreign solid matter (dirt, dust) and moisture.
IP68
No
Push ButtonPush ButtonThe hearing aid features a push button which allows toggling across different sound processing programs
No
  • Program control
  • Volume Control
Rechargeable BatteriesRechargeable BatteriesCharge your batteries overnight in a docking station and get a full day's use (in most cases) of battery life the following day.
Lithium-ion
Lithium-ion
Volume RockerVolume RockerA volume rocker or wheel to allows the adjustment of volume with a finger.
Yes
No

Software Features

Horizon Go IX
Neo XS
Adjustment BandsAdjustment BandsThese are frequency-divided sections that can be adjusted in a hearing aid in order to amplify sounds. Although there are rarely more than 10 frequencies measured in a hearing assessment, having more bands that can be adjusted may allow for improved speech understanding and user comfort.
20
No
Adjustment SynchronizationAdjustment SynchronizationThis feature allows for a more pleasant listening experience by ensuring that both hearing aids process sound the same way. If one hearing aid changes its processing in response to noise or speech, it will send a wireless signal to the other hearing aid so both process sound in the same way.
e2e wireless 4.0e2e wireless 4.0Control coupling, synchronization, binaural directionality, Spatial Speech Focus, CROS/ BiCROS.
No
Direction SelectionDirection SelectionAllows the user to select one or more directions to focus their hearing aids on. For example, some hearing aids allow the listener to focus on sounds coming from in front or back, or from the right or left.
  • 5/5
No
DirectionalityDirectionalityDepending on the types and number of microphones a hearing aid has, the hearing aid may be able to boost sounds from specific directions (by reducing sounds from other directions). This can be helpful to focus on a speaker directly in front of the hearing aid user, as well as to give the user information about where different sounds are coming from.
Binaural DirectionalityBinaural DirectionalityDirectionality provides scientifically proven enhanced speech understanding in noise. Available for bilateral fittings with directional microphones and e2e wireless link.Panorama EffectPanorama EffectWearers can effortlessly switch their hearing aid settings from focused speech comprehension to a 360° auditory experience, capturing the full soundscape of their surroundings.Spatial SpeechFocusSpatial SpeechFocusAvailable for bilateral fittings with Ultra HD e2e.Speech FocusSpeech FocusIn the Universal Program, SpeechFocus steers the directional beam either to surround mode for side speech or to the rear. In manual programs, microphone beam to the right/left/rear directions.
No
Ear SimulationEar SimulationThe outer ear, or pinna, can have a significant effect on the frequency shape of sound arriving at your inner ear. Some hearing aids mimic the "pinna effect" when producing sound, to deliver more natural sound to the listener.
TruEar 360TruEar 360Reproduces benefits of the natural pinna effect by highlighting the difference between front and back sources of sound.
No
Echo ReductionEcho ReductionThis feature improves speech audibility by reducing the “blurring” of speech sounds that can occur in the presence of echoes.
Auto EchoShieldAuto EchoShieldAutomatically creates a more comfortable hearing experience in high-reverb environments leading to increased speech clarity and natural room perceptions.
No
Environmental AdaptationEnvironmental AdaptationThe hearing aid can detect different acoustical environments, like speech in noise, and adjust the sound of the hearing aid accordingly to drive comfort or speech understanding, etc.
Conversation Dynamics AnalyzerConversation Dynamics AnalyzerPrecisely analyzing conversation dynamics 1,000 times per second including turntaking and timing, locations of pure noise without speech, and levels of background noise.Conversation Source AnalyzerConversation Source AnalyzerConstantly scouts the acoustic environment to identify number of talkers and their location, precisely analyzing 1,000 times per second.RealTime Conversation EnhancementRealTime Conversation EnhancementProvides uninterrupted engagement in noisy group conversations by seamlessly tracking the locations of all conversation partners and enhancing their speech.
No
Extended bandwidthExtended bandwidthHearing aid provides amplification at frequencies (pitches) higher than the typical hearing aid.
12kHz
No
Extended Dynamic RangeExtended Dynamic RangeExtended dynamic range typically makes louder sound clearer. This may help with the reproduction of loud music or loud speech in a very noisy environment.
Yes
No
Feedback SuppressionFeedback SuppressionIf any sound amplified by the hearing aid escapes the ear canal, it may reach the hearing aid’s own microphone and cause a harsh whistling noise. Some hearing aids are able to recognize when this feedback occurs and reduce or eliminate it.
Feedback cancellationFeedback cancellationHigh-speed monitoring and control of feedback risk in individual processing channels.
Yes
Listening ProgramsListening ProgramsNumber of manually accessible listening programs (using push button, remote, app, or other switching method)
6
No
Noise ReductionNoise ReductionThis feature uses modern hearing aids’ processing power to examine the incoming sound signal, determine if noise is present and reduce the volume of the troublesome sound to increase comfort.
SoundSmoothing™: 3SoundSmoothing™Reduces the sound of clattering cutlery and rustling newspaper, etc.
Yes
Own Voice ComfortOwn Voice ComfortAmplification is applied differently to your own voice versus the other voices around you. This allows adequate amplification of people you want to hear and no over-amplification of your own voice.
OVP™ 2.0OVP™ 2.0Processes the wearer's own voice independent from ambient sounds, providing improved speech clarity and a natural perception of their own voice as well as background noise.
No
Processing ChannelsProcessing ChannelsThese are all the frequency-divided sections the hearing aid is able to examine at a single time. The hearing aid uses this information to determine whether the contents of each section are noise, speech, or something else and amplify the sound in each section accordingly.
48
No
Tinnitus ReliefTinnitus ReliefTinnitus, or ringing in the ears, can be addressed by hearing aids in several different ways, such as introducing a soft therapeutic signal or targeted notched noise.
Yes
No
Unique Amplification StrategyUnique Amplification StrategyHearing aids all process sounds a little bit differently. Sometimes it varies even within one model.
Conversation Booster: 5/5
No
Wind Noise ReductionWind Noise ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.
eWindScreen binauraleWindScreen binauralBinaural processing of the audio signal (using Ultra HD e2e) delivers superb performance in asymmetrical wind environments.
No