MDHearingAid Neo XS vs. Starkey Edge AI

Neo XS is an instant-fit in-ear OTC hearing aid that offers improvements in MDHearing's product line in terms of rechargeable battery life, audio processing, and size. However, our lab testing found its performance underwhelming.

Edge AI is equipped with Starkey's all-new G2 Neuro Processor with an integrated neural processing unit that classifies complex soundscapes, enhances speech, and reduces noise in real-time using advanced AI.

MDHearing Neo XS achieved a SoundScore of 2.9/5 and a SoundGrade of C in HearAdvisor lab testing. It ranked #63 of 65 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.68/5.

Starkey Edge AI RIC achieved a SoundScore of 4.3/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #20 of 39 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 4.19/5.

Neo XS do not have an ingress rating but they appear to be well built. The charging case feels sturdy and should offer good protection when Neo XS are recharging or otherwise not in use.

Edge AI have excellent build quality as evidenced by their IP68 ingress rating. However, the portable charging case does not feel as robust compared to other prescription hearing aid brands.

Neo XS offers internal rechargeable batteries lasting up to 18 hours. This should be enough to get you through your day without needing a recharge.

Edge AI offers an impressive 51 hour battery life on a single charge, with a quick recharge time of just 3.5 hours. Their rechargeable battery outperforms most products available today.

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Edge AI hearing aids are Bluetooth compatible with both iOS and Android devices, allowing for audio streaming and hands-free calling.

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The My Starkey app features an updated look and offers useful features like sound customization and health tracking. However, user reviews indicate that connection issues can occur.

Neo XS are relatively comfortable in ear. However, using the button caused minor discomfort as it required some force which pushed the hearing aid deeper into my ear.

Edge AI are capable of excellent comfort which can be personalized by your hearing care provider.

Neo XS are smaller than other MDHearing aids and many OTC products. If you are interested in discrete hearing aids Neo XS are nearly invisible in your ears.

I find Edge AI hearing aids similar to their previous generation Genesis, and overall more modern and sleek compared to the previous Evolv AI generation. Starkey also offers various color choices and the fitting can be adjusted to meet your needs and preferences.

MDHearing Neo XS has a value score of 3.9/5 based on lab performance and public display price.

Starkey Edge AI RIC has a value score of 3.2/5 based on lab performance and public display price.

Neo XS are relatively small hearing aids which may be difficult for individuals with vision and or dexterity issues. This should not be a problem for most but MDHearing does offer assistance from licensed professionals if needed.

Edge AI and the associated app are very easy to use, though the receiver-in-ear style may require some initial practice.

MDHearing does not offer in-person support or remote programming. You do however receive free lifetime phone and online help from their licensed hearing professionals. This is a nice offering especially if you are new to hearing aids.

You should receive quality hearing care and support from your provider. Starkey also offers technical support and provides a Telehear remote services app, connecting your with your provider for remote care.