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MDHearingAid Neo XS vs. Starkey Omega AI

Check out our comparison of the MDHearingAid Neo XS vs Starkey Omega AI. Listen to audio samples and see how the two hearing aids differ in terms of sound performance, features, accessories, and more.

Score
2.8
MDHearingAid Neo XS
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MDHearingAid

Neo XS

SoundScore 2.5/5
$397 per pair
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Score
4.4
Starkey Omega AI mRIC R 24
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Starkey

Omega AI mRIC R 24

SoundScore 4.3/5
$3,398 per pair
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Neo XS
$397 per pair
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Omega AI
$3,398 per pair
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Product Overview

Neo XS
Omega AI
Form Factor
Form FactorThis type of custom-fitted hearing aid is mostly hidden inside the ear. In people with smaller ear canals this type of hearing aid may not be possible. This type of aid is often fitted without directional microphones or telecoils.
Form FactorThis type of hearing aid sits behind the ear. A wire runs along the top of the ear and down to a speaker sitting inside the ear canal. An custom-fitted mold may be required.
Expert Rating
Score
2.8
Score
4.4
Hearing Loss LevelHearing Loss LevelThis represents HearingTracker's best guess on suitability. Please consult a licensed audiologist to confirm your own candidacy for this device.
MildModerate
MildModerateSevere
Product Features
Rechargeable
Hands-freeRechargeableiPhoneAndroidIP68+

Expert Ratings

Compare comprehensive test results and expert opinions.

Neo XS
Omega AI

HearingTracker Score

Neo XS
2.8BELOW AVERAGE

Neo XS is an instant-fit in-ear OTC hearing aid that offers improvements in MDHearing's product line in terms of rechargeable battery life, audio processing, and size. However, our lab testing found its performance underwhelming.

Read full review
Omega AI
4.4ABOVE AVERAGE

Starkey Omega AI is a top-tier prescription hearing aid with excellent speech-in-noise performance, a best-in-class app and wellness features, and standout durability and battery life—though its high price and feature-heavy setup won’t suit everyone.

Read full review

HearAdvisor SoundScore

Neo XS
2.5BELOW AVERAGE

MDHearing Neo XS achieved a SoundScore of 2.47/5 and a SoundGrade of C in HearAdvisor lab testing. It ranked #47 of 61 OTC Hearing Aid devices tested. The OTC Hearing Aid category average SoundScore was 3.47/5.

Omega AI
4.3ABOVE AVERAGE

Starkey Omega AI achieved a SoundScore of 4.29/5 and a SoundGrade of A in HearAdvisor lab testing. It ranked #2 of 35 Prescription Hearing Aid devices tested. The Prescription Hearing Aid category average SoundScore was 3.91/5.

Build Quality

Neo XS
3.8BELOW AVERAGE

Neo XS do not have an ingress rating but they appear to be well built. The charging case feels sturdy and should offer good protection when Neo XS are recharging or otherwise not in use.

Omega AI
5.0EXCELLENT

Starkey has improved the overall build quality with Omega, as evidenced by the enhanced IP68 ingress rating. The new portable charging case also feels well built.

Battery

Neo XS
4.0AVERAGE

Neo XS offers internal rechargeable batteries lasting up to 18 hours. This should be enough to get you through your day without needing a recharge.

Omega AI
4.6EXCELLENT

Omega AI offers an impressive 51 hour battery life per charge, just like the previous Edge AI model., with a quick 3.5 recharge time.

Bluetooth

Neo XS

Not yet rated by our experts

Omega AI
5.0EXCELLENT

Omega AI hearing aids are Bluetooth compatible with both iOS and Android devices, allowing for audio streaming and hands-free calling.

App Features

Neo XS

Not yet rated by our experts

Omega AI
5.0EXCELLENT

The new My Starkey app features an updated look and adds additional useful features for sound customization, health tracking, balance, and more.

Comfort

Neo XS
3.5BELOW AVERAGE

Neo XS are relatively comfortable in ear. However, using the button caused minor discomfort as it required some force which pushed the hearing aid deeper into my ear.

Omega AI
5.0EXCELLENT

Omega AI RIC are capable of excellent comfort which can be personalized by your hearing care provider.

Design

Neo XS
4.0BELOW AVERAGE

Neo XS are smaller than other MDHearing aids and many OTC products. If you are interested in discrete hearing aids Neo XS are nearly invisible in your ears.

Omega AI
5.0EXCELLENT

Omega hearing aids are nearly identical to Starkeys previous Edge AI model. They are sleek, available in various colors, and can be adjusted to meet your needs.

Value

Neo XS
3.3BELOW AVERAGE

MDHearing Neo XS has a value score of 3.4/5 based on lab performance and public display price.

Omega AI
3.2BELOW AVERAGE

Starkey Omega AI has a value score of 3.3/5 based on lab performance and public display price.

Handling

Neo XS
3.0BELOW AVERAGE

Neo XS are relatively small hearing aids which may be difficult for individuals with vision and or dexterity issues. This should not be a problem for most but MDHearing does offer assistance from licensed professionals if needed.

Omega AI
4.8EXCELLENT

Omega AI and the associated app are very easy to use, though the receiver-in-ear style may require some initial practice.

Pro Support

Neo XS
2.0BELOW AVERAGE

MDHearing does not offer in-person support or remote programming. You do however receive free lifetime phone and online help from their licensed hearing professionals. This is a nice offering especially if you are new to hearing aids.

Omega AI
5.0EXCELLENT

You should receive quality hearing care and support from your provider. Starkey also offers technical support and provides a Telehear remote services app, connecting your with your provider for remote care.

Lab Recordings

Listen to direct output recordings from our acoustic test lab.

Neo XS
Omega AI
Busy CafeBusy CafeSpeech intelligibility improvement in loud environments
Hear this scene unaided, for comparison
Neo XS
Omega AI
Quiet OfficeQuiet OfficeSpeech intelligibility improvement in quiet and moderate environments
Hear this scene unaided, for comparison
Neo XS
Omega AI
Streaming MusicStreaming MusicStreaming music provides a full range of bass and treble
Hear this scene unaided, for comparison
Neo XS

Lab recordings not yet available

Omega AI

HearingTracker partners with HearAdvisor to provide recordings and performance data from an acoustic laboratory that follows standard scientific procedures. All hearing aids are fitted and performance-tested for mild sloping to moderate hearing loss. All audio samples cutoff above 10kHz.

Accessories

Compatible accessories for each hearing aid

Neo XS
Omega AI
Battery Charger
None

StarLink Charger 2.0

The StarLink Charger 2.0 is designed to charge non-custom lithium-ion rechargeable hearing aids, such as RIC RT and mRIC R styles. It requires an external power source, such as a wall outlet, for operation as it lacks an on-board battery. With turbo charging, users can get approximately 3 hours of use time from just 10 minutes of charging when the hearing aids' battery is low. Hearing aids are fully charged in 3.5 hours, and LED indicators show the charging status.

StarLink Premium Charger 2.0+1

The StarLink Premium Charger 2.0 offers the same charging capability for non-custom hearing aids like RIC RT and mRIC R but includes an on-board battery. This feature allows charging without being plugged into an external power source. The Premium charger can fully charge hearing aids up to three times on a single charge and offers turbo charging for quick boosts. It fully charges hearing aids in 3.5 hours, and LED indicators provide information about both the hearing aids' and the charger's battery status.

StarLink Charger 2.0 (mRIC R)

StarLink Premium Charger 2.0 (mRIC R)

Remote Control
None

StarLink Remote Control 2.0

The Starkey StarLink Remote Control 2.0 is designed to control compatible 2.4 GHz hearing aids. Users can adjust volume, switch programs, and activate features like Edge Mode or Comfort Boost.

Smartphone App
None

My Starkey

Designed with the input of hearing aid wearers, My Starkey pairs with select Starkey hearing aids to help you enjoy greater listening moments, improved well-being, and easier everyday living — all from the palm of your hand.

TV Streamer
None

StarLink Edge TV Streamer

Future-proof and Auracast ready, our Edge TV Streamer is 60% smaller than previous Starkey streamers and uses Bluetooth Low Energy (LE) Audio protocol to stream audio straight from a TV to paired Edge AI hearing aids.

Hardware

Neo XS
Omega AI
AccelerometerAccelerometerThis hearing aid is capable of measuring acceleration through an embedded sensor.
No
Yes
Bluetooth® AudioBluetooth® AudioThis hearing aid is capable of streaming Bluetooth® audio certain phones and/or devices.
No
  • Bluetooth® Low Energy (LE)
  • Bluetooth® Auracast™
GyroscopeGyroscopeThis hearing aid is able to determine orientation using embedded sensors.
No
Yes
Hands-Free CallingHands-Free CallingIt is possible to have a hands-free phone call with this hearing aid. You are not required to hold the phone up to your mouth.
No
  • Bluetooth® Low Energy (LE)
IP RatingIP RatingIP Ratings rate sealing effectiveness of hearing aids against intrusion from foreign solid matter (dirt, dust) and moisture.
No
IP68+
Push ButtonPush ButtonThe hearing aid features a push button which allows toggling across different sound processing programs
  • Program control
  • Volume Control
  • Program control
  • Volume Control
  • Mute control
  • Power on/off
  • Accessory volume
  • Tinnitus volume
  • Edge Mode+
  • Manual Alert
Rechargeable BatteriesRechargeable BatteriesCharge your batteries overnight in a docking station and get a full day's use (in most cases) of battery life the following day.
Lithium-ion
Lithium-ion
Tap ControlsTap ControlsThe hearing aid may be controlled by physically tapping it with your fingers.
No
  • Play/Pause
  • Voice assistant
  • Edge Mode+
Volume RockerVolume RockerA volume rocker or wheel to allows the adjustment of volume with a finger.
No
Yes

Software Features

Neo XS
Omega AI
Adjustment BandsAdjustment BandsThese are frequency-divided sections that can be adjusted in a hearing aid in order to amplify sounds. Although there are rarely more than 10 frequencies measured in a hearing assessment, having more bands that can be adjusted may allow for improved speech understanding and user comfort.
No
24
Adjustment SynchronizationAdjustment SynchronizationThis feature allows for a more pleasant listening experience by ensuring that both hearing aids process sound the same way. If one hearing aid changes its processing in response to noise or speech, it will send a wireless signal to the other hearing aid so both process sound in the same way.
No
Ear-to-Ear TechnologyEar-to-Ear TechnologyEar to Ear enhances sound quality and reduces listening effort by automatically adjusting synced wireless hearing aids to facilitate the best signal-to-noise ratio (SNR) and comfort in any listening situation.
AI Noise RemovalAI Noise RemovalArtificial Intelligence is utilized to remove or modify background noise from the sound signal to help isolate speech for better speech understanding.
No
  • Personalization
  • User Control
  • App Control
Automatic Phone ProgramAutomatic Phone ProgramHearing aids with this feature can detect when a phone is placed near them and automatically switch to a phone program. In this setting, the hearing aids will reduce background noise and increase the volume of the phone.
No
Autocoil and AutophoneAutocoil and AutophoneHearing aids with this feature can detect when a phone is placed near them and automatically switch to a phone program. In this setting, the hearing aids will reduce background noise and increase the volume of the phone.
DirectionalityDirectionalityDepending on the types and number of microphones a hearing aid has, the hearing aid may be able to boost sounds from specific directions (by reducing sounds from other directions). This can be helpful to focus on a speaker directly in front of the hearing aid user, as well as to give the user information about where different sounds are coming from.
No
  • Adaptive
  • Dynamic
  • Directional
Environmental AdaptationEnvironmental AdaptationThe hearing aid can detect different acoustical environments, like speech in noise, and adjust the sound of the hearing aid accordingly to drive comfort or speech understanding, etc.
No
Sound ManagerSound ManagerGenesis AI's sound manager is trained on a larger and more diverse database of sounds making Genesis AI more accurate than ever. Both Evolv AI and Genesis AI have 7 different sound classifications that the hearing aid will automatically identify and apply adjustments on a channel-by-channel basis to help preserve the most important signal of all: speech.
ExpansionExpansionExpansion reduces audibility for very soft sounds. This can help to remove microphone noise, which is generated by soft environmental sounds.
No
4 levels
Extended bandwidthExtended bandwidthHearing aid provides amplification at frequencies (pitches) higher than the typical hearing aid.
No
Yes
Fall DetectionFall DetectionUsing embedded sensors, this hearing aid may detect falls and alert caregivers. Mobile app may be required.
No
Fall AlertFall AlertWhen a fall is detected by the system, an audio prompt asks the user if they have fallen. If the hearing aid user elects to send the Fall Alert message to his/her contacts, they receive confirmation when each contact has been successfully reached.
Feedback SuppressionFeedback SuppressionIf any sound amplified by the hearing aid escapes the ear canal, it may reach the hearing aid’s own microphone and cause a harsh whistling noise. Some hearing aids are able to recognize when this feedback occurs and reduce or eliminate it.
Yes
Feedback CancellerFeedback CancellerGenesis AI took Starkey's industry-leading feedback cancellation system and improved it's specificity by adding vent optimization. Vent optimization measures the amount of sound leaking out the ear canal back to the hearing aid microphones. If the software predicted less leakage than the measurement shows (i.e. using an occluded dome that is not as occluding as you might like), Pro Fit will ask the professional if they would like to adjust gain measurements to compensate for the additional leakage. The reverse is true.
Frequency LoweringFrequency LoweringUnderstanding certain speech sounds is dependent on the high frequency parts of these sounds. For individuals with high frequency hearing loss, this feature can take high frequency speech information and move it to lower frequencies where it will be audible.
No
Yes
Listening ProgramsListening ProgramsNumber of manually accessible listening programs (using push button, remote, app, or other switching method)
No
4
Machine LearningMachine LearningThis hearing aid employs machine learning to bring a higher degree of computer-aided intelligence to decision making.
No
Yes
Machine Noise ReductionMachine Noise ReductionNoise reduction for loud machine noise.
No
E2E Machine Noise Adaptation: Up to 22 dBE2E Machine Noise AdaptationDescription not easily accessible
New User AdaptationNew User AdaptationProvider may set the hearing aid to gradually get louder over the first few weeks or months of a new hearing aid fitting. This can be convenient for new users who want to experience maximum benefit without making a lot of trips to the provider for tune ups.
No
Yes
Noise ReductionNoise ReductionThis feature uses modern hearing aids’ processing power to examine the incoming sound signal, determine if noise is present and reduce the volume of the troublesome sound to increase comfort.
Yes
Speech in Noise Reduction: Up to 22 dB
Phone in StereoPhone in StereoThis feature allows input from a phone presented to one hearing aid to be transmitted to both hearing aids at the same time, improving speech understanding.
No
E2E Phone StreamingE2E Phone StreamingThis feature allows input from a phone presented to one hearing aid to be transmitted to both hearing aids at the same time, improving speech understanding.
Power On DelayPower On DelayWhen you close the battery door to turn on your hearing aid, the hearing aid won't start producing sound for a certain amount of time. This can alleviate whistling (feedback) sound that sometimes occurs while inserting your hearing aid.
No
Yes
Processing ChannelsProcessing ChannelsThese are all the frequency-divided sections the hearing aid is able to examine at a single time. The hearing aid uses this information to determine whether the contents of each section are noise, speech, or something else and amplify the sound in each section accordingly.
No
64
Streaming Bass BoostStreaming Bass BoostBoosts bass when streaming audio
No
Yes
Sudden Loud Noise ReductionSudden Loud Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
No
Transient Noise Reduction: Up to 15 dBTransient Noise ReductionThis feature detects loud sounds and reduces their volume to a comfortable level. Though not a replacement for hearing protection, this technology can greatly improve listener comfort.
Tinnitus ReliefTinnitus ReliefTinnitus, or ringing in the ears, can be addressed by hearing aids in several different ways, such as introducing a soft therapeutic signal or targeted notched noise.
No
Multiflex Tinnitus ProMultiflex Tinnitus ProMultiflex Tinnitus Pro provides the next generation of tinnitus sound therapy for Edge AI hearing aids.
Unique Amplification StrategyUnique Amplification StrategyHearing aids all process sounds a little bit differently. Sometimes it varies even within one model.
No
  • Consonant Enhancement
  • Voice AI
Wind Noise ReductionWind Noise ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.
No
Wind Reduction: Up to 35 dBWind ReductionAs wind blows against the microphones of hearing aids, unpleasant noise may be generated. Some hearing aids have the ability to recognize this wind noise and reduce its level. Such reductions may also affect the audibility of desired sounds, like speech.