Who Makes Go Ultra?
Go Ultra is manufactured by Huizhou Jinghau Medical Technology, based in China, and distributed by hearX USA under the Go Hearing brand. The hearX group, which also distributes Bose hearing aid technology through its Lexie Hearing brand, is based in Pretoria, the capital city of South Africa.
Go Hearing launched Go Ultra, its first behind-the-ear (BTE) style rechargeable hearing aid, on the QVC shopping network in May of 2022. Go Ultra can now be purchased directly from Go Hearing’s website as well as other online retailers such as Best Buy for $499 a pair. This makes Go Ultra one of the lowest priced OTC devices on the market to offer both rechargeability and hands-free Bluetooth capabilities.
Go Hearing also offers the in-the-ear style Go Prime ($299) and Go Lite ($199) OTC hearing aids. All Go Hearing products come with a 45-day risk-free return policy and 1-year warranty.
Unboxing Go Ultra
In the box you will find your pair of Go Ultra hearing aids, a charging case, various ear tip sizes and styles, several slim tub sizes, an ear measuring tool, cleaning supplies, charging cable and wall power adapter, and user manuals. Go Ultra will need to be charged (more on this later) and it is wise to check your ear size with the provided measuring tool before their first use. An extra set of eyes will help though your smartphone can be used to snap a quick picture. Be sure to reference the user manual for assistance with this and selecting the appropriate slim tube and ear tip combination.