nil Widex EVOKE Hearing Aids | Models, Reviews, Prices, Videos, and More

Widex EVOKE Hearing Aids

Models, Reviews, Prices, Videos, and More

83% score based on 21 reviews

About Widex EVOKE

The Widex EVOKE™ Fusion 2 is based on the WIDEX E-platform, with Fluid Sound Technology that handles automatic processing more accurately and faster than before. WIDEX RIC is the first hearing aid to use Sound-Sense Learn to learn from the wearer's preferences and help guide them to a better, more personalized sound. The RIC has an optional ZPower rechargeable solution.

2.4 GHz Bluetooth connectivity with the customizable App allows for direct streaming of audio as well as direct control from smartphones and tablets.

  • Direct wireless mobile connectivity (2.4 GHz)
  • Multiple wireless connectivity options via WidexLink technology and TONELINK App
  • Compatible with the DEX assistive listening devices
  • 4 performance levels 440/330/220
  • Uses a size 312 battery
  • Protection class IP68 (only non-rechargeable solution)

- Source: Widex

Widex EVOKE Models

Widex EVOKE™ Fusion 2

Professionally-fitted hearing aid

Widex EVOKETM Fusion 2

21 reviews

Release Date: 17 April 2018

The Widex EVOKE Fusion 2 has a telecoil, a push button (program control and volume control), water resistant coating, an ingress protection rating of IP68, uses size 312 hearing aid batteries, is Android compatible, and is Made For iPhone.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
Widex EVOKE™ Fashion Mini

Professionally-fitted hearing aid

Widex EVOKETM Fashion Mini

0 reviews

Release Date: 17 April 2018

The Widex EVOKE Fashion Mini has a push button (program control and volume control), water resistant coating, an ingress protection rating of IP68, uses size 312 hearing aid batteries, and is Android compatible.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
Widex EVOKE™ Fashion

Professionally-fitted hearing aid

Widex EVOKETM Fashion

0 reviews

Release Date: 17 April 2018

The Widex EVOKE Fashion has a telecoil, a dedicated volume control, a push button (program control), water resistant coating, an ingress protection rating of IP68, uses size 312 hearing aid batteries, and is Android compatible.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:

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Widex EVOKE Model Comparison

Widex EVOKE Fusion 2 Widex EVOKE Fashion Mini Widex EVOKE Fashion
Widex EVOKE™ Fusion 2 Widex EVOKE™ Fashion Mini Widex EVOKE™ Fashion
Rating
83%

21 reviews

0%

0 reviews

0%

0 reviews

Android Compatibility
Bluetooth® Audio Protocol
  • Made for iPhone (MFi)
Protocol
  • Accessory required
Protocol
  • Accessory required
Disposable Batteries Battery Size
312
Battery Size
312
Battery Size
312
Hands-Free Calling Protocol
  • Accessory required
Protocol
  • Accessory required
Protocol
  • Accessory required
IP Rating (Liquid) 8 8 8
IP Rating (Solid) 6 6 6
Made For iPhone Lowest iOS Version
9
Push Button Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
  • Volume Control
Push Button Options
  • Program control
Telecoil
Volume Control
Water Resistant Coating
Downloads
Colors
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Widex EVOKE Local Deals

Finding prices for the Widex EVOKE online can be challenging. To make things a little easier, we've created a new advertising platform that allows local hearing aid businesses to post special deals, exclusively for Hearing Tracker visitors. Take a look at the deals available, and press the "Unlock Deal" button on any deals that interest you. After filling in the short form, a representative from the local practice will reach out to offer you the special price and service package shown in the advertisement.

Widex EVOKE deals delivered to your inbox

Want to know about new deals for the Widex EVOKE in Ashburn? Simply fill in this form and we'll get you added to the list. We will not share your email address, and you may cancel your subscription any time.

Deals Near Ashburn

Currently displaying deals close to Ashburn. If you are not in Ashburn, please update your location to see deals near you. All deals include two hearing aids and a hearing aid fitting and at least one follow up appointment.

8%
OFF*
18.3 Miles Away

$5,880.00 / pair

Deal includes 2x Widex EVOKE™ 440 hearing aids for $5,880.00. Also included:

Manufacturer warranty: 3 years

Loss and damage warranty: 3 years

Free follow-up care: 2 years

UNLOCK DEAL

Unlimited free follow-up appointments for 2 years. Additional appointments are available for $70.00. Initial hearing test may be charged separately. *This deal is 8% lower than the average retail price. This is a paid advertisement. Offer valid for private-pay customers only

9%
OFF*
Hearing Center Silver Spring - 27.5 Miles Away

$5,799.00 / pair

Deal includes 2x Widex EVOKE™ 440 hearing aids for $5,799.00. Also included:

Manufacturer warranty: 3 years

Loss and damage warranty: 3 years

Free follow-up care: 1 year

UNLOCK DEAL

Limited to 3 free follow-up appointments per year. Additional appointments are available for $45.00. Initial hearing test may be charged separately. *This deal is 9% lower than the average retail price. This is a paid advertisement. Offer valid for private-pay customers only

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Widex EVOKE Technology Level Comparison

Widex EVOKE 110 Widex EVOKE 220 Widex EVOKE 330 Widex EVOKE 440
Price $ $$ $$$ $$$$
Rating
0%

0 reviews

50%

2 reviews

62%

1 review

88%

18 reviews

Processing Channels 6 10 12 15
Noise Reduction
Listening Programs
Listening Programs
3 3 4 5
Adjustment Bands
Fine tuning channels
6 10 12 15
Stereo Audio Streaming Stereo streaming (2.4 GHz) Stereo streaming (2.4 GHz) Stereo streaming (2.4 GHz) Stereo streaming (2.4 GHz)
Audibility Extender
Digital Pinna
Fluid Sound Analyzer
Number of "Sound Classes"
3 4 7 (IE) 11 (IE)
Fluid Sound Controller
High Definition Locator
Number of channels
10 12 15
High-frequency boost
Smartwind Manager
Soft-level noise reduction
SoundSense Adapt
SoundSense Learn
Speech Enhancer RT
Real-time, Inter-ear, or both?
IE RT/IE
TruSound Softener
Variable Speed Compression
Zen
Stereo Effect with InterEar ZEN
InterEar InterEar InterEar InterEar

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Widex EVOKE Accessories

CALL-DEX

CALL-DEX

Functions

  • Smartphone Streamer

COM-DEX App

COM-DEX App

Functions

  • Remote Control
  • Smartphone App

EVOKE App

EVOKE App

Functions

  • Remote Control
  • Smartphone App

Compatible Aids

Evoke Smartwatch App

Evoke Smartwatch App

Functions

  • Remote Control
  • Smartwatch App

Compatible Aids

PHONE-DEX

PHONE-DEX

Functions

  • Landline Phone

RC-DEX

RC-DEX

Functions

  • Remote Control

TONELINK App

TONELINK App

Functions

  • Remote Control
  • Smartphone App

TV-DEX

TV-DEX

Functions

  • TV Streamer

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Widex EVOKE Videos

Introducing the Widex EVOKE Hearing aid
Widex EVOKE Video

Introducing the Widex EVOKE Hearing aid

18 April 2018

Get the details about the Widex EVOKE Hearing aid - the first hearing aid with machine learning technology inside

Widex EVOKE Fluid Sound Technologies
Widex EVOKE Video

Widex EVOKE Fluid Sound Technologies

18 April 2018

Get the details for the Fluid Sound Technologies - part of the Widex EVOKE Hearing aid

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Widex EVOKE Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome. Hearing aids are manufactured with varying levels of quality; some hearing aids are extremely durable, while others suffer frequent breakage. Battery life also varies between models, and manufacturer predictions of battery life are often optimistic. By collecting feedback from consumers, we can get a better idea of real world product durability and battery life... Continue reading

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question, averaged across all hearing aids belonging to this family of devices.
Note: Original answers provided in star rating format.

Benefit in Quiet
Benefit in Noise
Benefit on the Phone
Clear and Natural
Music Improvement
Physical Comfort
Reliability
Feedback
Hearing Improvement
Value
Member
Member 05 April 2019

I’m fairly new to hearing aids. I trialed oticon opn 1 for two months but clarity in speech was a problem I had with them. I’ve had Widex Evoke Fusion 2 440’s now for about 6 weeks now. I’m extremely happy with them. I have an iphone 8 and enjoy using the Evoke app. I’ve had the music and zen programs added as well as tv play which streams the tv directly to your hearing aids. These all work very well for me. I do use sound sense learn and have found it extremely helpful, especially in a mall setting. I can now hear a cashier when they speak to me. That used to be a real problem for me.

Member
Member 22 March 2019

Only 2.5 weeks into the trial but life is better across the board already. Was worried about things sounding artificial or otherwise unnatural but so far I am grinning ear to ear for the improvements to my mild/moderate hearing loss. As a music lover, I went for top of the line so I wouldn't have that nagging doubt about my choice later but have to admit the price point is hard to get comfortable with. I needs to come down but I didn't want to wait.

Noel
Noel 04 February 2019

Early days, but overall progressing. I’m experiencing problems with Widex TV Play, e.g. latency, possible clipping louder sounds, unnatural stereo, battery life.

Member
Member 26 January 2019

Let me start by saying that my hearing loss is moderate and I have only just started to wear hearing aids. I do not need the hearing aids in quiet environments although they do help when I am watching TV. The WIDEX Evoke are the only hearing aids I have experience with so I do not have any reference for comparison. Nevertheless, I am extremely happy and satisfied with the Evoke Fusion 2. I work in a high school where I have trouble understanding students in crowded settings such as the hallways and common areas. I also have trouble with students (and others) who speak softly. I also have trouble in restaurants and other noisy environments. The WIDEX hearing aids are helping me to hear in all of these environments. I find the "Party" program to be the most beneficial. In this mode, the hearing aids do a nice job of quieting the background noise in a natural way. I am able to select different programs and the volume through my iPhone and my Apple Watch. This is very convenient. I can also stream music, podcasts, radio, and other media to the hearing aids - just like what I can do with my AirPods. As with all hearing aids (I can imagine), there is a learning curve and time needed for the mind and body to acclimate to the device. It is important that when pairing the hearing aids with an iPhone, that your iPhone is on the General/Settings/Accessibility/MFi Hearing Devices screen to recognize the hearing aids. Also, it's helpful to turn streaming off (via the iPhone) when in your car to eliminate contention between the car's Bluetooth and the hearing aid's Bluetooth. Otherwise, you may experience clicking as the iPhone switches back and forth from the car's Bluetooth system to the hearing aid's Bluetooth. This is a nuisance, but I think it is an issue many streaming-enabled hearing aids may have when used in a Bluetooth-enabled car. All things considered, I am a very satisfied user of the WIDEX Evoke Fusion 2 hearing aid. I have learned a lot about how to best use the product and am willing to answer questions you may have.

Anonymous
Anonymous (verified) 26 January 2019

Very comfortable, love the bluetooth, tand the app

Anonymous
Anonymous 18 January 2019

I love my new Evoke hearing aids! They make everything much clearer than any hearing aid I have had before.

Member
Member 15 January 2019

My new Widex Evoke hearing aids are wonderful!! They provide a significant improvement over my previous hearing aids for all sounds. The clarity is exceptional, and the hearing aids do an excellent job of automatically adjusting to any environment I find myself in. The combination of the hearing aids and the features of the application on my phone have made my transition to these hearing aids seamless. The Sound Sense Learn feature in the application allows me to optimize what I want to hear in even the noisiest environments. These are definitely the best hearing aids I have worn!!

Member
Member 22 March 2019

I got widex 220 1 year ago, highly overpriced ,and not able to get them programmed correctly, have tried 3 different audiologist, none can get them to stop whistling, nor can they program them for voice, all it amplifies is noise, especially behind and below you, so for me, i won't buy another widex product

Anonymous
Anonymous 11 December 2018

Using the aids has helped me for one on one conversations but it really excels in group discussions or hearing in groups

Member
Member 07 December 2018

This is my third set of hearing aids and they are far superior to anything I could have imagined in options and clearity... One of the real positive things for me was the elimination of the constant ringing in my ears for many many years .... now , however, after about 5 minutes of use the various ringing frequencies I previously heard are gone. The positional N-S-E-W feature is terrific..

Anonymous
Anonymous 02 December 2018

Overall the hearing aids have been a tremendous help.

Anonymous
Anonymous 01 December 2018

More comfortable than any hearing aid I’ve ever worn.

Anonymous
Anonymous 16 November 2018

Definitely hear better. Nice not to have to say "HUH?" all the time. Amazingly, my husband quits mumbling when I'm wearing my hearing aid!

Paul K.
Paul K. 28 October 2018

Hearing aids are fine, and an improvement over my older Resound units. My only complaint is the TV module uses the old L and R banana plugs, where the Resound used the digital optical cable. I am mystified why Widex would have used older technology when the digital cable connection offers more reliability and better sound quality.

Rhosyn
Rhosyn 26 September 2018

Overall a great improvement, the biggest struggle I have is with severe SNR (signal to noise) with speech (>14dB). The Evokes do have a lot of processing with noise reduction and speech audibility and vastly improve this for me. Previously tried other manufacturers products four to five years ago but found no significant improvement; with the Evokes, my experience of sounds in general has changed dramatically as has intelligibility of voice with any background noise. Soundsense has been rather useful although I'm a little disappointed that this (at least on information presented in the iPhone app) does not impact any noise reduction algorithms or DSP that I'm aware of, however this feature still helps considerably with picking out a particular voice or drowning out other noises without having to fiddle with the equaliser manually. I do notice the AGC and profile changing automatically with various environments although still prefer to switch programmes manually but this is not a negative point, just something I've noticed over the last few weeks of use. The new Impact programme is particularly good for speech in noise I've found over all others and Transport is comfortable. There's no way to mute using the hardware buttons on the hearing airs themselves if you want to have control over comfort/audibility (not quite volume but volume) and the ability to change programme. It's either programme or mute unfortunately but there's always control via the iPhone app. Streaming is good, as are custom programmes via the iPhone app, it would be nice to have this automatically select Music when streaming but apparently over time they are supposed to learn preferences so will see what happens here. Overall, I am quite happy with them and will be keeping, although it was a close and very hard call between Widex (more natural sound, better noise reduction/speech audibility) and Phonak (better accessories and design/also inbuilt ability for Roger FM system).

Eth H.
Eth H. 11 September 2018

Review of Widex Evoke Fusion2 440 RIC Brief background: I tried five hearing aids before selecting Widex Evoke Phonak Brio 2 (Costco) Resound Forte (Costco) Oticon OPN1 Phonak Audeo B-R Widex Evoke Fusion2 440 RIC 2.4 The Widex Evoke turned out to be the best solution for me (especially in noisy environments like restaurants or parties). I was surprised that the Oticon OPN1 was not the best considering the postive comments on the forum. The Costco hearing aid performance was most likely poor due the inexperience of the HIS (This was the second Costco I tried since the first one had a three month wait due to sick leave and other issues). The Evoke app for the Iphone can be loaded from the Apple app store. It is relatively easy to use and can be used for a number of functions. There is volume adjust and mute as well as an independent adjust of volume for each hearing aid( right and left). For the RIC model volume can be increased by doing a short press of the adjustment button on the right hearing aid and the left side will decrease the volume. Also a long press will allow one to cycle through the programs which have been installed by the Audiologist. Presently I have three programs: Universal, Restaurant, Music, plus the directional focus function that must be selected by the app. In my case the Restaurant program has been created by the audiologist for noisy environments while still maintaining some of the automatic processing of the Universal program for different environments. In the future I may want to add another program such as the Party program which does not have the automatic selection capability. The Soundsense Learn function is accessed from the basic sound menu on the app and involves making a number of program A/B comparisons based on the initial program (i.e. Universal, Music, etc.) In comparing A versus B the choices are: neither is better, A(orB) is slightly better, A(orB) is moderately better, A(orB) is much better. The number of comparisons can be as many as 20. However it is stated that a significant amount of optimization can obtained after only three comparisons. The app actually pauses after 7 comparisons and asks if you would like to use the present result or continue with more comparisons. The result can be saved as a favorite with a name from a pre selected list. Unforunately the app does not let you create a custon name. The main challenge for me in using Soundsense Learn is the amount of time it takes to do the comparisons while keeping the sound environment constant. For example, it would be nice to have the same person speaking in the restaurant situation during the entire A/B comparison operation. Even though I am still learning to use this function it appears to be very effective in creating custom programs for various environments. PRO MFI excellent stereo streaming from Iphone 6 and calling connectiions Speech clarity Good music program and a three band equalizer Selectable directionality if desired (right, left, forward, or backward) Many selectable programs for the audiologist to choose from Good feedback management Ability to enhance performance for each program and environments via soundsense learn on the Evoke Iphone app. CON Can't create custom names for favorite programs

Member
Member 08 September 2018

Overall, the performance has exceeded my expectations. I upgraded from an older pair of Widex Clear hearing aids to get the iPhone connection and it has really made a difference for me. I enjoy streaming Netflix while my wife sleeps. Only downside is I need more sleep. The actual hearing has improved as well, but I haven't played around much with the machine learning stuff yet. Hopefully that will help as noisy places are still hard for me.

Member
Member 08 September 2018
I’ve tried other brands on a trial basis. I was born with hearing loss. It’s been declining very rapidly. The four audiologists that I’ve gone to for consultations said that I would be deaf and suffer from Dementia with hearing devices. The three day weekend that I had the Widex Evoke 440 literally changed my world significantly. I have to have impressions made for custom-made products to go in my very narrow ear canal [another birth defect]. I’ll have them before the end of September. I won’t have to say “huh?”, “repeat that, please” or “I still can’t hear you” ever again!!! I simply cannot wait until this phenomenal instruments are in my ears!!! It will be quite an adjustment, but an entirely new world for me!!!
Dave B.
Dave B. 08 September 2018
Wow! Congratulations on your great story. Very happy for you and I think you will be happy with your Widex Evokes. Hope you will keep us updated on your progress. Best wishes, Dave B
Dave B.
Dave B. 07 September 2018

I have only had them for 1 day so I cannot do a fair review yet. Still waiting for the ear molds to come in. Hope they will help. Just got the molds today and they make a huge difference. I am hearing things so much clearer. These hearing aids allow you to create your own listening programs. My hearing aid specialist was able to tell every environment I had been in because of the learning capability of these hearing aids. I will continue to update my review as time goes on. Very impressed so far. Just returned from a 2 week trip and was disappointed with the hearing aids in the new environments that I experienced. The good news is that my specialist will be able to tell the different environments I encountered and hopefully make the necessary adjustments. I have found that the hearing aid in my right ear has shut off and restarted 4 or 5 times. Will continue to work with my specialist who is excellent. My hearing aids are being replaced, my hearing aid specialist and I both believe the first set of hearing aids are defective. Will continue to update when I receive the new hearing aids.Just received the new hearing aids today and so far they seem much clearer. Hopefully the new hearing aids will continue to improve my hearing loss. I can now say that I am very happy with the new hearing aids. Really like the clarity on my cellphone. I will continue to work with my hearing aid specialist for minor adjustments but I have no regrets with my Widex Evoke Fusion 2 440 hearing aids. I must say the provider you choose is probably more important than the brand and style of hearing aid you choose. I could not be happier with Hearing Associates in Las Vegas. Robyn and Lionel have gone way above and beyond to make sure I am happy as well as getting the most I can out of the technology these hearing aids have to offer.

Priscila C.
Priscila C. 07 August 2018
Hi Dave, How is your experience going with Evoke? I´m super curious about it. I´m trying on the Beyond 440, and just learnt about Evoke. Sounds interesting!
Dave B.
Dave B. 10 August 2018
Hi Priscilla, Just returned from a 2 week trip and I was not totally satisfied with the hearing experience I had in the many different environments I encountered. The good news is that these hearing aids will allow my specialist to tell all the environments I was in and make the necessary adjustments. Hope this was helpful to you. Please feel free to ask any questions you may have at any time. Regards, Dave
Member
Member 21 August 2018
Hi Dave, Can you suggest me a good hearing aid specialist. Also yours if you are from USA.
Dave B.
Dave B. 26 August 2018
Yes, if you live in Las Vegas. Hearing Associates. 702-857-8188.
Member
Member 14 August 2018

I'm 64, male and these are my first hearing aids, so I can't compare to anything else. My hearing loss is high frequency apparently due to unprotected gun shooting as a child, so I've never been aware of a hearing loss until my now much more advanced age and complaints from my spouse. Now, with this hearing aid I can hear light breezes in the trees, change in my pocket and generally brighter, more detailed audible input. These Evoke fusion 2 330's seem to working hard and successfully at evaluating the environment and changing to react. I can hear the changes as I walk from my machine production floor to my office, for instance. Seems very sophisticated. Hard to say how effective, though since it's only been a couple of weeks and I'm not sure my brain has adjusted completely. I sense no magic bullet for troublesome environments like noisy restaurants. It was difficult before and is still difficult. I was told to expect this. I had a troublesome receiver wire in one unit that was quickly replaced and remedied by the local audiologist's staff. Bottom line is that I am certain that these have massively improved my hearing, but I find it impossible to quantify. I really love the Bluetooth music capability and the adjustable sound fields through my Iphone App. I notice some instability with Bluetooth streaming but not bad. The annoying problem with a receiver wire cutting out was surprisingly easy to fix and they seem solid as a rock now. Comfortable too, even with glasses. So, thumbs up and I sure wish they were not so expensive. I got the rechargeable batteries, which suits me.

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Discussion

Use the form below to leave a quick comment about the Widex EVOKE. Alternatively, consider providing more thorough feedback using our hearing aid review system. If you review your hearing aids using our review system, we'll send you a $5 promotional credit for use in our hearing aid battery shop as a special thank you. Review your hearing aids now.

Member
Member 30 May 2018
Currently evaluating Evoke 330. First my hearing loss is limited to high treble frequencies where voice is most pronounced. Performance of Evoke 330 unit is adequate for my hearing loss w exception of Bluetooth capability. During trial period Bluetooth signal cuts out w regularity while either streaming videos or UTube videos. Not known if units are defective or Bluetooth HA platform is unstable. Still evaluating. Would be very cautious of device if highly reliant on Bluetooth technology.
Member
Member 16 June 2018
Is anybody out there using the Widex EVOKE 440 with machine learning technology?
Member
Member 17 June 2018 Replied to Member
yes but have only used it a few days on a 2 week trial so still trying to get to grip with the basics
Member
Member 28 October 2018

I've been using the Evoke 440 for a couple of months.  I have custom domes.  I replaced Phonak HA's.  This is my first time with custom domes. They're a big improvement over Phonak but I'm having a problem with loud background noise most of the time.  They certainly work well in a quiet environment with one other person speaking, but in any loud background environment, the background nose exceeds speech.  My Audi is working on it but not sure he'l be able to correct it.  He's replaced the custom domes with double round standard domes but not much of a reduction on background noise.

The iPhone app is great.  I've tried custom programs and they work well but not sure that I want to use a program for many different environments.  Overall, I think these will be better than Phonak for me if we can get this background noise resolved.  Anyone else find that Widex Evoke has less "comfortable" hearing

Member
Member 08 December 2018

I’m sixty-eight and decided I needed to have my hearing checked. My wife has Parkinson’s Disease and her voice is now quieter and at a higher frequency. Couldn’t understand the actors on tv either.  Turned up the volume, no better, actually worse, and then someone starts shooting guns.  I wish these actors would practice more at shooting.  Takes twenty rounds to get one hit. Must be costing the producers a fortune. So, the hearing test showed I had lost fifty percent in one ear and forty-five percent in the other. Higher frequencies.  For good measure he looked up my nose and asked me if I snored.  How would I know?

Went to the Widex shop with my lovely wife and tried the Evoke. At last I could hear her telling me she loved me (without the excuse of asking her to repeat it, which is a shame). Ten days later I sat in the shop and got given the basics of these lovely, little darlings. For the first week, Cátia, the technical assistant told me simply to wear them. No app. Apparently there will be many trips to her to tune these in and get used to the app.    For those of you who are unaware there are three forms of dyslexia. Reading, writing and IT. I have the last one by the bucket full. It’s a real problem of living today. Friends love to show me how it’s done but they have hardly left the room before I am floundering once more. So I am apprehensive about the app approach to these aids. 

So, what has changed in this first twenty-four hours? So much and all for the better. The instant ability to hear my wife clearly is wonderful. We’ve been together for twenty years and now we have to battle her Parkinson’s together. A little vanity is coming to the fore. I’d let my hair grow a little long around the ears in preparation.  But to be frank I realise I couldn’t care less if people can see those mini computers behind my ears. I can hear. 

Why did I choose Widex. I didn’t. I’ve noticed their shop in town for years. A good sign. Solid business. Read a few reviews. Didn’t put me off. Expensive? Of course. So is Beluga and Dom Perignon but you aren’t renting the Widex. 

Sorry I can’t offer any comparisons but I hope my words will encourage people to put aside their concerns about being seen out and about with hearing aids. I can hear clearly like I haven’t done in years. Thank you Widex and Cátia. 

Member
Member 04 January 2019
Have been wearing hearing aids for 14 years. My first pair were Widex Senso Diva and they were wonderful. I think I got spoiled. Am now on my 4th pair (Starkey) and am disappointed. Nothing seems to be as good. Seriously looking to try the Evoke while I’m still in my warranty/trial period. Anyone able to compare Evoke to Senso Diva? Thanks!
Member
Member 05 January 2019

I have a Widex Senso CX+, Starkey Muse i2400 and a Widex Evoke 330. Also had a Evoke 440 on trial.

In a quiet environment the sound quality  of the Senso and Evoke does not differ much, but in a noisy environment, the Evoke 330 and 440 is far superior. The 440 is much quieter in windy conditions, than the Senso, or 330 models, but otherwise not a big difference in sound quality between Evoke 330 and 440. 

I found the sound quality of the Evoke models are far superior to that of the Starkey Muse i2400 model.

Also remember there is a big difference in price between Starkey, Evoke 330 and 440 models, and sound quality also depends on how well the hearing aid is adjusted for your ears.

Member
Member 31 January 2019

I'm pleased with my new Widex Evoke 440 hearing aids but disappointed with TV Play.  I've tested with two TV Play devices (having returned the first one) as well as TV DEX.  The sound from the TV Play devices is distorted.  I feel like I'm hearing a split second echo or some sort of interference.  I've tried with multiple TV Play devices and three different TV's in my house.  I've checked the TV output to insure the source was digital.  All are consistently distorted.

On the other hand, the older TV DEX device provides a much clearer sound. 

Has anyone else encountered similar problems with TV Play and is there a solution?  I'd prefer to use the newer TV Play technology but will have to return this device unless I can find a way for it to provide a clear sound.

Noel
Noel 03 February 2019 Replied to Member

Hi.

I've had my Evoke 440 F2's for a couple of months. I saw the premature release information regarding the release of 'TV Play' in the UK and thought that this, and new aids, would solve a major problem I have.

 I have a pair of Sennheiser RS 195 wireless headphones, which being digital, suffer from latency. This results in the sound from the TV speakers arriving before the sound from the headphones, causing a very noticeable echo.

I received the 'TV Play' a couple of weeks ago and connected it using the 'optical' cable. I immediately had problems setting the aid's volume level, which was far too loud. I had to set the level adjustments to minimum, and the 'Mixer' to 'Surround' to achieve an acceptable level.

My professional consulted with Widex, who said that an aid software upgrade was necessary, and that this would solve the problem. After the upgrade all of the hearing tests and settings had to be repeated, and as it was not possible to see if the upgrade had solved the problem, I went home to try it out.

I connected the TV Play to our TV, and set the following parameters: Master volume 3. Volume left 3, right 3. Equaliser flat -4, -4, -4. Mixer centre position, which produced an acceptable level.

Whilst these settings provided an acceptable level, there was a slight, but noticeable echo. Eliminating this required shifting the Mixer control to the right, which of course increased the 'Stream' volume, whilst blocking the 'Surround' sound. This of course prevented me from hearing external sounds, including my wife ☺. In addition alterations had to be made the Master volume, Equaliser and left right Balance settings to compensate for the increase in volume. The alternative was to reduce the TV volume to zero, however this was not advisable whilst my wife was watching.

Later I had the opportunity to watch several programmes with the TV sound off. I was aware of a 'popping' sound in the left ear, which I presumed to be a result of high level clipping. I checked the Sound settings on our TV, a Panasonic 58DX 900 series. I tried both PCM and Auto with SPDIF (Sony Panasonic Digital Interface, it's basically the same as Toslink) with output levels of between 0dB to -10dB, but this had no effect on (a) reducing the 'popping', or (b) the volume? ?

Finally I watched Question Time, where the popping was really quite distracting, to the point in fact where I turned off the aids and used my Senhheiser headphones. As previously stated these provide excellent sound and allow me to correct for my hearing deficiency, but can only be used when viewing alone.

Whilst using the headphones, there was no 'popping. I checked to see what effect altering the Sound settings on the TV had.  Altering the SPDIF level from 0db to -10db resulted in a noticeable reduction of volume. Which I think indicates that the TV is providing a 'clean' controllable audio output.

My professional is discussing this with Widex, I have an appointment with him in 4 days to see if/how Widex plan to overcome these issues.

Regards Noel

Member
Member 04 February 2019 Replied to Noel

Thanks for your reply Noel.  I've sent your comments to my audiologist and will post if I get any helpful update from her.

Regards,

Nick

Noel
Noel 21 February 2019 Replied to Member

Hi Nick

Suspect we might be suffering from early adopters syndrome .

Last night I tried again with the same results, what I did notice however was an unnatural stereo effect. What I mean is that when watching, say a drama, I was aware of louder than usual sounds off to the left and right. It reminded me of the early days of stereo records e.g. the Beatles when the stereo effect was over emphasised.

Listening using the TV speakers, or my headphones, the sound stage is balanced, there are no sudden distracting loud noises off stage. 

I also noticed in another post that streaming reduced battery life by a considerable amount, 6 days reduced to 4 days, i.e. a third.

I’ve edited my profile, but it doesn’t appear to show my location on my posts, anyway I’m in the UK.

Cheers Noel 
Noel
Noel 21 February 2019 Replied to Member

Hi Nick.

Has your professional taken any action, are you still experiencing the ‘distortion’?

We have carried out further investigations, these revealed an interest interesting fact. If both aids are inserted, as they would normally be, the problem we have tried to describe is apparent. If however only one aid is used, either one, the problem disappears!

It appears that the aids sometimes produce slightly different sounds, perhaps a small delay, or a ‘clip’ and we hear this. Widex are investigating.

I will post again when they report back.

Cheers Noel 

Noel
Noel 21 February 2019 Replied to Member

Hi Nick.

Today I received an update for Evoke. Fresh batts then go. All went ok, had to unpair and then re-pair the aids. Then the app kept stopping and I had to send reports. In the end I uninstalled the app and the re- installed to get it all to work. It appears to be better.

I spent a couple of hours fine tuning the settings and now have a ‘working’ system. I think it’s ok, and the differences in tv programme’s sound quality gives rise to anomalies. Added to this my now ‘improved hearing’ makes the anomaly’s apparent.

Cheers Noel

Noel
Noel 21 February 2019 Replied to Member

Hi Nick.

Has your professional taken any action, are you still experiencing the ‘distortion’?

We have carried out further investigations, these revealed an interest interesting fact. If both aids are inserted, as they would normally be, the problem we have tried to describe is apparent. If however only one aid is used, either one, the problem disappears!

It appears that the aids sometimes produce slightly different sounds, perhaps a small delay, or a ‘clip’ and we hear this. Widex are investigating.

I will post again when they report back.

Cheers Noel 

Member
Member 21 February 2019

Hi Noel,

Thanks so much for all your investigation.  

After my two failed attempts with Widex TV PLAY, my audiologist took a device home to test for herself.  She told me that her experience was much worse than I described.  And Widex has been unable to help.

My audi then gave me a pair of Oticon HA's and their streamer.  The streamer was much better but the aids weren't as comfortable as the Widex.  Tomorrow, she wants me to try Signia aids which she thinks might be as comfortable for me as the Widex and the Signia streamer is identical to the Oticon technology.  

For the past two weeks, I've been using TV DEX with my Widex HA's and the quality is acceptable although not as convenient.  

Thanks again.

Nick (U.S.)

Noel
Noel 12 March 2019 Replied to Member

Hi Nick

I've moved my posts to the other forum and added an update at the bottom.

If you wish to respond, you have to use the 'REPLY' button, or the person you are posting to doesn't get an email informing of the new post. 

Cheers Noel

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