AB Remote
Advanced Bionics, LLC
A phone remote for volume and program changes on compatible Advanced Bionics and Phonak hearing devices.
What AB Remote does
AB Remote provides volume and program controls for supported Advanced Bionics processors and Phonak Link M hearing instruments. A bilateral setup can adjust left and right volume independently. The Device Check screen shows microphone activity and, for supported CI processors, battery and connection status. Pair the hearing devices to the app before using its local controls; the separate online help functions need internet.
How it compares
Daily controls rather than remote programming
AB Remote handles everyday volume and program changes. AB Remote Support is a separate app for remote programming appointments with your hearing-care professional.
Advanced Bionics devices rather than Cochlear processors
AB Remote works with Naída CI M, Sky CI M and Link M hearing instruments. Like Cochlear Nucleus Smart, it is tied to a particular manufacturer's devices, so check your exact model rather than choosing by features alone.
Features
Listening assistance
- Conditional: Separate ear adjustments3
Device companion
- Supported: Hearing-device controliPhone only
- Supported: Listening-program selectioniPhone only
- Supported: Hearing-device volumeiPhone only
- Conditional: Device battery status4
Compatibility
- Supported: Required hardware5Naída CI M · Sky CI M · Naída Link M · Sky Link M
Availability & access
- Paired local remote-control workflow. The separate My AB Online help link uses an online account.
- Applies to the linked online Help and Instructions for Use, rather than asserting that all local volume/program controls need internet.
- Requires paired left/right supported hearing devices.
- The CI processor Device Check shows battery status; the guide says Link M hearing instruments show microphone-status indicators only.
- Exact phone/OS compatibility must be checked; the archived guide is supplemented by the current store identity.
App Store ratings & reviews
Complaints
- Sampled reports from 2022–2026 describe slow or unreliable pairing/reconnection and occasional need to reinstall, including bilateral and implant/hearing-aid setups. These are individual configurations, not a device-wide failure rate.
- Reviewers describe volume or split-volume settings reverting when changing programs, receiving phone alerts or using calls/other audio apps; the reports span several older releases through 2026.
- One October 2023 VoiceOver user could not access volume sliders. This specific historical accessibility report is not a current-version audit.
Mixed reports
- Some users find the basic controls useful, while others request richer sound adjustments, Watch access or clearer battery information. These preferences do not establish unsupported capabilities.
Google Play ratings & reviews
Praise
- Some reviewers report useful everyday program/volume control or successful use after setup; positive reports coexist with reliability complaints and do not establish clinical benefit.
Complaints
- Comments from 2023–2026 describe the app closing immediately or crashing, preventing access to controls; reports include particular Samsung and Pixel setups. These sampled reports do not establish the current affected-device list or prevalence.
- Other comments concern rediscovering processors, bilateral pairing and volume settings reverting after source/program changes or battery replacement. Some are historical reports from 2021–2024.
Mixed reports
- Several reviewers later report success after support, restoring permissions or clearing stored app data and pairing again, while other reports say troubleshooting failed. These individual fixes are not evidence of a universal resolution.
Hearing devices
Includes documented compatible products and models linked in our catalog. Features can depend on your model, phone and firmware; check the compatibility information for any restrictions.
4 models & families
- Naída CI M
- Naída Link M
- Sky CI M
- Sky Link M
- Exact phone/OS compatibility must be checked; the archived guide is supplemented by the current store identity.
