Cochlear Nucleus Smart

Unless noted, features apply to iPhone and Android.

1. A Cochlear account and paired supported processor are required for full functions; demo mode does not provide device control.
2. Intended for recipients of a Cochlear Nucleus implant who use a compatible sound processor, and their carers.
3. Only for the Remote Check and Remote Assist remote-care workflows, which a clinician must enable; not documented as required for basic processor control.
4. Only for the Remote Check and Remote Assist remote-care workflows, which a clinician must enable.
5. Required for remote firmware updates; firmware updates may not be available in all areas.
6. Required for Remote Check and Remote Assist; Remote Check on an Apple device needs Wi-Fi.
7. Hearing Tracker usage data stays on the phone unless the user enables Data Sync, which synchronises it to the Cochlear Cloud.
8. Sound Check microphone recordings (up to 30 seconds); only with Kanso 2 Sound Processors and compatible phones.
9. Last-known processor location for the lost-processor finder; depends on phone location-services settings.
10. Only during a clinician-scheduled Remote Assist video call, which requires microphone and camera access; Remote Assist must be enabled by the clinician and is not available in all countries.
11. Only during a clinician-scheduled Remote Assist video call, which requires microphone and camera access; Remote Assist must be enabled by the clinician.
12. In-call chat messages to the clinician during a Remote Assist session.
13. By request under Cochlear's Global Privacy Notice; access and portability rights depend on the country of residence. No in-app export is documented.
14. Evaluates the Remote Check feature of the Nucleus Smart App only: single-site prospective repeated-measures cohort, 32 experienced CI users (28 adults, 4 children), Sydney, on study-provided iPhones; manufacturer-affiliated authors.
15. For recipients with two paired sound processors; together/separate control is set under Bilateral control, which may not be available in every app version.
16. Compatible Nucleus processor and iPhone; sensitivity and tone controls require clinician enablement, and wireless accessory volume requires the accessory.
17. ForwardFocus on/off toggle only (reduces noise from behind); no choice of direction or beam width. Must be enabled by the clinician; Nucleus 8, Nucleus 7 and Kanso 2 Sound Processors.
18. Nucleus Smart Android guide version 6.0: functions depend on processor and paired Android phone; Remote Assist requires an enabled clinical service. The current registry also lists v7.0, which remains to be archived.
19. Compatible Nucleus processor and iPhone; sensitivity and tone controls require clinician enablement, and wireless accessory volume requires the accessory. Location permissions and a previous connection may be required; last-known location is not live GPS in the hearing aid.
20. Apple Watch paired with an iPhone running the Nucleus Smart App, kept close to the iPhone; only a subset of functions is available, and Watch functions are unavailable in some areas.
21. Exact phone/OS compatibility is listed at www.cochlear.com/compatibility; the Nucleus 7 S Sound Processor is not compatible with Apple products.
22. Android phones only; the app is not designed for Android tablets. Exact phone compatibility is listed at www.cochlear.com/compatibility.
23. App control with Nucleus 8, Nucleus 7, Nucleus 7 SE or Kanso 2; Remote Check (remote_support) and Remote Assist remote adjustment (fitting) need clinician enrolment, a compatible implant and are not available in all countries.
24. App control with Nucleus 8, Nucleus 7 or Kanso 2; Remote Check and Remote Assist need clinician enablement. Phone-call and music streaming on Android is handled by the OS (ASHA), not the app.