Baha Smart
Cochlear Limited
A phone app for controlling compatible Cochlear Baha sound processors and supported wireless accessories.
What Baha Smart does
Baha Smart brings supported processor controls to your phone. You can change programs, adjust volume and access processor status. The app also documents sound adjustments, saved favourites, usage information and a processor finder. Some features require a Cochlear account, while phone and processor compatibility must be checked for the exact setup.
How it compares
Similar to Osia Smart, for a different processor family
Baha Smart and Osia Smart offer similar volume, program and accessory controls, but serve different Cochlear processor families. Choose the app that supports your exact processor.
Saved sound adjustments, like Osia Smart
Like Osia Smart, Baha Smart includes an equalizer and favourites for saved adjustments. Some steps require a Cochlear account.
Apple Watch controls, like Osia Smart
Baha Smart offers an Apple Watch extension for supported controls, as does Osia Smart. Check compatibility for your phone and processor before relying on watch access.
Features
Device companion
- Supported: Mute hearing devices
- Supported: Hearing-device control
- Supported: Listening-program selection
- Supported: Hearing-device volume
- Supported: Device battery status
- Conditional: Find a hearing device7
- Conditional: Remote professional support8
- Conditional: Remote fitting adjustments9
- Conditional: Personalized hearing programs10
- Supported: Device-usage tracking
- Conditional: Accessory control11
- Conditional: Device firmware updates12Also on Android · Apple Watch
- Supported: Watch-based device controlApple Watch only
Compatibility
- Supported: Required hardware13Baha 5 generation and newer · Baha 6 Max · Baha 7Also on Android · Apple Watch
Availability & access
- An account unlocks additional functionality; this does not assert that every basic control requires login.
- Applies to Remote Assist, not all basic local controls. Baha Remote Care is limited to Baha 6 Max/Baha 7 in the current guide.
- Baha processor usage logs for Hearing Tracker only; does not establish the location of every data category.
- Request closure from My Account; the publisher says completion can take up to 10 days and affects all Cochlear online services.
- Separate sliders require a bilateral processor configuration.
- The current documented equalizer workflow requires login.
- Location/find features require the appropriate app permissions and, in the current help workflow, a Cochlear account.
- Requires a logged-in Cochlear account linked to a participating clinic and a country where Remote Assist is offered. Baha Remote Care is limited to Baha 6 Max/Baha 7 in the current guide.
- The clinician can adjust a supported processor during Remote Assist; availability depends on country, clinic enrollment and compatible hardware. Baha Remote Care is limited to Baha 6 Max/Baha 7 in the current guide.
- Creates saved sound adjustments; available programs and app login requirements depend on the current supported processor workflow.
- Only compatible paired Cochlear wireless accessories/devices are included.
- When an eligible minor firmware update is offered in Account and Devices. Major updates may require a clinic visit; follow battery and connection instructions.
- Remote Care/Remote Assist only; this is narrower than the basic control family.
App Store ratings & reviews
Complaints
- Reports spanning 2022–2026 describe difficulty finding or reconnecting processors, including after changing phones or app/OS updates. These concern particular setups and do not establish universal compatibility.
- Some reviewers report freezing, closing or losing saved adjustments; an individual June 2026 report also describes being unable to log in for additional controls.
Mixed reports
- Some older reviewers praise pairing, ease of use or accessibility, while others request improved Watch access or more convenient controls. A blind user’s positive 2023 report is not a current accessibility audit.
Google Play ratings & reviews
Complaints
- Reports from 2021–2026 describe slow or unreliable processor discovery/reconnection and particular phone-compatibility problems, sometimes needing restarts or reinstallation. These are user reports across models and releases, not a current failure rate.
- Other comments concern settings or favourites reverting/disappearing, confusing controls, battery displays or login friction; some combine app and hardware experiences.
Mixed reports
- Several reviewers find the controls convenient or easy, including recent 2026 comments. Others report improvement after support or particular updates; one December 2023 report says Android 14 fixed a prior navigation problem. These individual successes do not establish a general fix.
- Streaming and call complaints often depend on the phone/processor/accessory setup. Some reviewers later found a workaround or successful streaming, so these are not attributed solely to the app.
Hearing devices
Includes documented compatible products and models linked in our catalog. Features can depend on your model, phone and firmware; check the compatibility information for any restrictions.
1 model or family
- Baha 5 generation and newer