InnoCaption

Unless noted, features apply to iPhone and Android.

1. Non-English languages are AI (ASR) captioning only, chosen as one secondary language in Settings; live stenographer (Human) captioning is English only. Captions follow the language actually spoken. Languages: English, Danish, German, Spanish (Spain), Spanish (US), Filipino, French (Canada), French (France), Indonesian, Italian, Kiswahili (Kenya), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Vietnamese, Greek, Russian, Ukrainian, Hebrew, Arabic (Egypt), Persian (Farsi), Hindi (India), Amharic (Ethiopia), Chinese (Mandarin, Simplified), Chinese (Cantonese, Traditional), Japanese, Korean.
2. No cost and no usage limit for registered eligible US users with hearing or speech disabilities; funded by the FCC TRS Fund. Cellular data use may apply.
3. Evidence: 12. Use of AI-based features and data handling.
4. Applies to live call audio, which is not retained after the call. Voicemail recordings are retained (no day limit stated) to provide voicemail. Evidence: 11. Call transcript privacy and storage.
5. In Human (live stenographer) mode the other party's call audio is heard by a remote InnoCaption communication assistant. Where AI-mode recognition runs is not documented.
6. Only when the user taps Summarize on a saved transcript; otherwise transcripts stay on the device.
7. Only when the user clicks Summarize after a call.
8. Applies to voicemail messages; locked voicemails must be unlocked first. Call audio itself is not recorded or retained.
9. Applies to voicemail messages.
10. By submitting a data subject access request; rights depend on the user's state law. Not an in-app export. Evidence: 18. How can you review, update, or delete the data we collect from you?.
11. InnoCaption Bot meetings on InnoCaption Web only (Zoom, Google Meet, Microsoft Teams, Webex), AI caption mode only; host may need to admit the bot.
12. InnoCaption Bot meetings on InnoCaption Web; on Webex names need a paid host account with closed captioning enabled.
13. View-only shared link for InnoCaption Bot meeting captions on InnoCaption Web.
14. Human stenographer mode is English, with AI fallback; service eligibility and US residency requirements apply.
15. Phone captions are mirrored to a computer browser through InnoCaption Web, signed in to the same account.
16. Human captions are English and can fall back to AI when a stenographer is unavailable.
17. Eligible US residents with a US mobile number, residential address and identity verification.
18. On InnoCaption Web. The bot gives AI captions only; Human captions need the meeting's telephone dial-in number. Hosts may need to admit the bot (Zoom also needs record permission). FaceTime is not supported.
19. Some destination countries may not work because of carrier restrictions or costs.
20. Voicemail messages only.
21. Voicemail audio only (up to 200 messages). Live call audio is not retained after the call.
22. InnoCaption Web; Zoom, Google Meet, Microsoft Teams and Webex; AI captions only; host admission may be needed.
23. Voicemail audio files only, on InnoCaption Web.
24. Auto backup must be turned on; iPhone uses iCloud and Android a chosen Google account. It is a backup and restore, not a live sync.