App directory
Zoom captions
Zoom
Built-in automated, manual or third-party captions within Zoom meetings.
Features
Captions
- Conditional: Speaker labels8Also on iPhone · Android · Browser
- Conditional: Caption history9
- Conditional: Clear captions10
- Conditional: Shared group captions11Also on iPhone · Android · Browser
- Conditional: Human captioning12Also on iPhone · Android
- Conditional: Typed replies13
- Conditional: Speaker-label method14Participant linksAlso on iPhone · Android · Browser
Calls
- Conditional: Video meeting captions15
Transcripts & notes
- Conditional: Audio recording16
- Conditional: Action items17
- Conditional: Searchable transcripts9
- Conditional: Playback-speed control18Browser only
- Conditional: Transcript export9
- Conditional: Audio export19Browser only
- Conditional: Timed-caption export20
- Conditional: Shared notes21Browser only
- Conditional: Export formats22TXT
Audio input & output
Compatibility
- Conditional: Required hardware24Windows: Intel 11th Gen CPU or higher with 6+ cores · Windows: AMD Ryzen 7 or higher with 6+ cores · macOS: Apple silicon M2 or higher
Availability & access
- Conditional: Recognition languages1Afrikaans · arabic · Arabic (Gulf) · bengali · Cantonese · catalan · Chinese (Simplified) · Chinese (Traditional) · croatian · czech · danish · dutch · english · estonian · finnish · French (Canada) · French (France) · galician · german · German (Switzerland) · greek · hebrew · hindi · Hungarian · Indonesian · italian · japanese · korean · latvian · malay · Norwegian · persian · polish · Portuguese · romanian · russian · serbian · slovak · somali · spanish · swedish · tagalog · tamil · telugu · Thai · turkish · Ukrainian · Vietnamese · ZuluAlso on iPhone · Android
- Conditional: Service eligibility2Age requirementAlso on iPhone · Android
- Supported: Internet required
Accessibility
- Supported: Screen-reader supportAlso on iPhone
- Supported: Keyboard navigationAlso on iPad · Browser
- Supported: Dark appearanceiPhone only
- Conditional: Caption display controls3Text size · Color · Placement
Privacy & data
- Conditional: Data storage4Device
- Supported: Model-training policyNot used for model trainingAlso on iPhone · Android
- Supported: Audio sent off deviceAlso on iPhone · Android
- Supported: Text sent off deviceAlso on iPhone · Android
- Conditional: Delete recordings5Browser only
- Conditional: Delete account6Browser only
- Conditional: Download personal data7Also on iPhone · Android
- Supported: Recording-consent controlsAlso on iPhone · Android
- Automated captions only; the host's automated-caption settings determine which of these languages are offered in a given meeting, and one caption (speaking) language is set per meeting.
- Applies to signing up for a Zoom account (needed to host and enable captions); the free Basic plan is otherwise available to sign up.
- Desktop app; captions must be available in the meeting. Colour choice is from preset text and background colour options.
- Only when a participant chooses to save the live meeting transcript; captions are otherwise displayed live.
- Cloud recordings on paid accounts; account owners/admins manage them, and ordinary users need admin permission to edit or delete cloud recordings.
- Basic (free) account owners delete in the web portal; paid accounts must cancel the subscription and wait until the billing cycle ends first.
- Stated as a legal right for people in the EEA, Switzerland and the UK (and portable-format access under some U.S. state laws such as the CCPA); exercised by request, not a self-service export.
- Captions must be enabled and available in the meeting or webinar.
- Desktop app during a meeting or webinar with automated captions running.
- The participant can toggle caption display on or off from the meeting controls when captions are available.
- All participants in a Zoom meeting or webinar share one caption stream when the host allows captions.
- Manual captioning must be enabled and the host must type, assign a participant to type, or supply a third-party (e.g. CART) service with the caption API token; the human captioner is not provided by Zoom. When manual captioning is enabled, automated captions cannot be used.
- In-meeting chat, subject to the host's or admin's settings.
- Labels come from each participant's meeting display name in a Zoom meeting or webinar.
- Host settings and meeting plan determine access.
- Computer recording on the desktop app when enabled and permitted by the host; not supported on iOS, iPad or Android (paid cloud recording is the mobile alternative).
- Requires Zoom AI meeting summary to be enabled/started by the host on an eligible plan.
- Cloud recording playback page in the web portal; paid plans with cloud recording.
- Cloud recordings on paid plans; depends on the user's permissions and sharing settings.
- Computer (local) recording on the desktop app with this setting enabled; available on Basic (free) and paid accounts.
- Sharing a cloud recording on a paid plan.
- Live meeting transcript saved from the desktop app.
- Stated as transcription best practice; captions transcribe participants' meeting audio from their built-in or external microphones.
- Only for automated captions processed on device (desktop app 6.5.3+); ordinary cloud captions need no special hardware.
Google Play ratings & reviews
Complaints
- Some users report Bluetooth routing, audio control or meeting-exit issues.
- Plan limits, renewals and access to support frustrate some reviewers.
Mixed reports
- Useful meetings and good call quality coexist with joining, installation and interface problems.
