App directory
Otter
Otter.ai
Live transcription, saved recordings, searchable transcripts and summaries.
Features
Captions
- Conditional: Live conversation captions12iPhone · Android · Browser only
- Conditional: Live device-audio captions13Mac · Windows only
- Not supported: Offline live captions14iPhone · Android · Browser only
- Conditional: Speaker labels15iPhone · Android · Browser only
- Supported: Named speakers
- Conditional: Translated captions16
- Conditional: Caption editing17
- Conditional: Custom vocabulary18Browser only
- Supported: Caption historyAndroid only
- Conditional: Clear captions19Browser only
- Not supported: Human captioning
- Conditional: Floating caption window20Browser only
- Supported: Caption engineAutomatic speech recognition
- Supported: Speaker-label methodAutomatic speaker labels
Transcripts & notes
- Supported: Transcript after recordingiPhone · Android · Browser only
- Conditional: Audio recording21iPhone · Android · Browser only
- Conditional: Audio-file import22iPhone · Android · Browser only · Basic plan
- Conditional: Video-file import22iPhone · Android · Browser only · Basic plan
- Conditional: Meeting assistant joins calls25Browser only
- Conditional: Summaries26iPhone · Android · Browser only
- Conditional: Searchable transcripts21iPhone · Android · Browser only
- Supported: Search across recordingsiPhone · Android · Browser only
- Conditional: Playback-speed control27iPhone · Android · Browser only · Pro plan
- Supported: Editable transcriptsiPhone · Android · Browser only
- Conditional: Transcript export28iPhone · Android · Browser only · Pro plan
Audio input & output
- Supported: Audio inputsDevice microphone · External microphoneiPhone · Android · Browser only
- Supported: Live outputsOn-screen textiPhone · Android · Browser only
Compatibility
- Supported: Required hardwaremicrophone (built-in, headset or external)
Availability & access
Accessibility
- Conditional: Keyboard navigation5Mac · Windows · Browser only
Privacy & data
- Supported: Audio processingCloud
- Supported: Summary processingCloud
- Supported: Data storageDeveloper cloud
- Conditional: Model-training policy6Used for model training
- Conditional: Audio retention730 days
- Supported: Outside processorsAmazon Web Services (cloud service provider and customer data storage) · Google Cloud Platform (cloud service provider) · Crusoe (cloud service provider) · Anthropic (backend support of AI-enabled functionality) · OpenAI (evaluating LLM feature outputs for harmful content) · Research Transcriptions (annotating training and evaluation data)
- Supported: Audio sent off device
- Conditional: Text sent off device8
- Supported: Delete recordings
- Supported: Delete transcripts
- Conditional: Delete account9
- Conditional: Download personal data10
- Not supported: Local-only mode
- Conditional: Recording-consent controls11Mac · Windows · Browser only
- Help centre list. Only one transcription language at a time, chosen before recording; French-default conversations can auto-switch to English. The pricing page lists six languages (see the separate fact) and the Google Play listing says English, Spanish and French only.
- Pricing comparison table lists six languages, which conflicts with the help centre's four-language list; German and Chinese are not documented in the help centre or the store listings.
- Basic plan limits: 300 transcription minutes a month, 30 minutes per conversation, three lifetime file imports and only the 25 most recent conversations visible.
- Required for real-time transcription; recording and later processing are separate steps.
- Documented keyboard shortcuts for search, audio playback and transcript editing on desktop/web; full keyboard-only operation of the app is not documented.
- Privacy policy: Otter trains its own AI on de-identified audio and on transcriptions. Separately, a 'Help improve Otter' setting (Account Settings > Meetings) controls whether Otter and third-party providers may access conversations for training, including human review.
- Applies to conversations the user deletes (held in Trash for 30 days unless the Trash is emptied sooner). Saved recordings are otherwise kept until deleted; Enterprise admins can set a custom retention period.
- Transcripts are produced and stored in Otter's cloud; they are sent to third-party AI providers only when the user asks Otter AI Chat a question.
- Self-service deletion only when the user is the sole member of their workspace; workspace members must ask the owner/admin. Mobile deletion may fail, in which case the web is recommended.
- Privacy-rights request (by email, online form or phone) that depends on where the user lives; separately, users can export their own conversations as files.
- Applies to Otter Notetaker calendar meetings via an account setting; workspace-wide enforcement and the Microsoft Teams recording-permission page require the Enterprise plan. Not documented for in-person mobile recordings.
- Real-time transcription needs an active internet connection.
- Otter desktop app with screen and system audio recording permission granted; macOS 13+ or Windows 10+. Transcription runs live while online. Minimum OS: macOS 13.0 / Windows 10.
- An internet connection is required.
- Speaker identification is listed with Basic. Labels are not a measured accuracy finding.
- Translation is a request made to Otter AI Chat about a conversation; it is not a live translated caption stream. AI Chat query limits depend on plan.
- Corrections are possible only after the recording has finished processing, and only for the owner or users with Collaborator permission; live corrections are not supported.
- Vocabulary size depends on plan (Basic 5 terms; Pro 100 names + 100 terms; Business adds team vocabulary). The documented steps are in web Account Settings.
- Otter Chrome extension panel during Google Meet meetings only.
- Only the Otter Chrome extension during Google Meet in the browser; not available for Zoom meetings. The desktop app's floating indicator is a recording control, not a caption window.
- An internet connection is required for real-time transcription.
- Basic lists three lifetime audio/video file imports, separate from 300 monthly transcription minutes.
- Otter desktop app with the operating system's screen and system audio recording permission granted. Minimum OS: macOS 13.0 / Windows 10.
- Otter Chrome extension; captures browser tab audio rather than audio from other desktop apps.
- The meeting assistant joins supported Zoom, Google Meet or Microsoft Teams meetings. Meeting access, account setup and plan limits apply.
- Plan limits apply.
- Basic is listed at 1x only; variable speeds (0.5x–3x) and skip silence are listed for Pro, Business and Enterprise.
- Pricing lists advanced export with Pro. Verify the required format and client before subscribing.
App Store ratings & reviews
Praise
- Reviewers value lecture, meeting and interview transcripts; one reports that support eventually resolved an account problem.
Complaints
- Complaints concern subscription-tier changes, historical account/support problems and editing or export needs.
Google Play ratings & reviews
Praise
- Transcription and saved notes help with meetings, ideas and remembering information.
Complaints
- Plan restrictions, cost and billing or support handling concern some users.
- Some reviewers report transcription, recording or speaker-label problems.
